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Epoclick.com and Redirects


jont4789
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I installed Windows 7 about a month ago. My problem is now I'm experiencing issues with redirects and epoclick.com. The redirects happen in both FF and IE. I scanned my comp with MBAM and got no issues. I wasn't able to get an update after I installed it though. It gave me the following message: MBAM_ERROR_UPDATING(12007,0,WinHttpSendRequest). Thanks in advance for any help you can provide.

JT

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Hi,

Please download and run the traceroute utility at this link. It will run a traceroute to our update servers to see if it can find the connection issue, and then it will write it to a log, and open that log in Notepad when it is done. Please either save the log as a Text File and then attach it to a reply, or copy and paste it into a reply, and I will forward it on to our server guy.

Note that it may take several minutes to run, and it may look like it is not doing anything for a few minutes. Normally it takes longer when there are errors that it has to log, but it's rare for it to go more than 10 minutes.

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Hey Gammo!! Thanks for replying. I did what you asked but it didn't work. I will copy and paste the results. Here it is:

Traceroute Malwarebytes CDN version 1.5

Mon 11/15/2010

20:35:38.65

Phase #1

Tracerouting: data-cdn.mbamupdates.com

Unable to resolve target system name data-cdn.mbamupdates.com.

DNS Info

Server: UnKnown

Address: 192.168.1.1

============================================================

Phase #2

Tracerouting: llnw.data-cdn.mbamupdates.com

Unable to resolve target system name llnw.data-cdn.mbamupdates.com.

DNS Info

Server: UnKnown

Address: 192.168.1.1

============================================================

Phase #3

Tracerouting: edge.data-cdn.mbamupdates.com

Unable to resolve target system name edge.data-cdn.mbamupdates.com.

DNS Info

Server: UnKnown

Address: 192.168.1.1

============================================================

Finished at: 20:35:39.72

Thanks again.

JT

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Hi,

Before we begin, you should save these instructions in Notepad to your desktop, or print them, for easy reference. Much of our fix will be done with your internet connection disabled, so you will be unable to access this thread at that time. If you have questions at any point, or are unsure of the instructions, feel free to post here and ask for clarification before proceeding.

It sounds like a case of Zlob/DNSchanger that change the router's DNS settings.

1. Very important: First disconnect your computer from the internet.

2. Router Reset: Next you must reset the router to its default configuration. This can be done by inserting something tiny like a paper clip end or pencil tip into a small hole labeled "reset" located on the back of the router. Press and hold down the small button inside until the lights on the front of the router blink off and then on again (usually about 10 seconds).

3. Reset the IP/DNS settings of your interent connection:

  • Go to Start -> Control Panel -> Double click on Network Connections.
  • Right click on your default connection (usually Local Area Connection or Wireless Network Connection) and select Properties.
  • Select the General tab.
  • Double click on Internet Protocol (TCP/IP).
    • Under General tab:
      • Select "Obtain an IP address automatically".
      • Select "Obtain DNS server address automatically".

    [*]Click OK twice to save the settings.

    [*]Reboot if you had to change any setting.

4. Flush the DNS cache:

  • Click the Start logo in the bottom left corner of the screen
  • Click on Run
  • In the command window copy/paste the following:
    ipconfig /flushdns


  • Then hit enter.
  • Exit the command window.

5. Reconnect: Once you have followed all the above steps you can reconnect your computer to the internet.

Please let me know if this resolved the issue. :D

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