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Machine runs slowly, jittery-- also a browser grabber.


Jaldy

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Greets,

Working on a computer for my father in law who is in the medical field, and even his IT guys are stumped. Which includes me.

I've run a full scan with the latest database of Malwarebytes about 15 minutes prior to me making this post. We found a couple of entries earlier in the day, but nothing after many re-scans. However, the browser is still being redirected to sites when doing searches through Google.

I'm going to need some help! :D

Here is our HiJackThis log:

Any help would be GREATLY appreciated! I've been here before and received excellent help, and it keeps me coming back!

hijackthis.log

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Hello Jaldy

Welcome to Malwarebytes.

=====================

  • Download OTL to your desktop.
  • Double click on OTL to run it.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • Under the Standard Registry box change it to All.
  • Check the boxes beside LOP Check and Purity Check.
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.

====================

Please download Rootkit Unhooker and save it to your desktop.

  • Note since it is in rar format and if you do not have anyhting that will open it then you can download 7 zip and use it to extract the data it can be found
here:
Right click on the .rar file and choose extract files.
Double-click RKUnhookerLE.exe to run it.
Click the Report tab, then click Scan
Check Drivers, Stealth Code, Files, and Code Hooks
Uncheck the rest, then click OK
When prompted to Select Disks for Scan, make sure C:\ is checked and click OK
Wait till the scanner has finished then go File > Save Report
Save the report somewhere you can find it, typically your desktop. Click Close
Copy the entire contents of the report and paste it in your next reply.

Note - You may get this warning it is ok, just ignore it."Rootkit Unhooker has detected a parasite inside itself!

It is recommended to remove parasite, okay?"

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  • 2 weeks later...

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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