some kind of virus, here are my files

[labuke]

I have gone through all of the initial steps described in the "I'm infected..." postingwith one exception- - I was unable to complete the installation of Antivir.

I got message saying Windows updater was preventing this- I could not access windows updater to change any settings. Everything else is done. Thanks in advance for your help!

PS Im currently running in safe mode- the popups make it impossible to do anything in normal mode.

Joe

Here is the DDS

DDS (Ver_10-11-10.01) - NTFSx86 NETWORK

Run by Tae Sakamoto at 9:19:02.39 on 2010/11/11

Internet Explorer: 7.0.6000.17037

Microsoft

ark.zip

Attach.zip

[Maniac]

Hello Joe! Welcome to Malwarebytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

• The process of cleaning your system may take some time, so please be patient.
  
• Follow my instructions step by step if there is a problem somewhere, stop and tell me.
  
• Stay with the thread until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  
• Instructions that I give are for your system only!
  
• If you don't know or can't understand something please ask.
  
• Do not install or uninstall any software or hardware, while work on.
  
• Keep me informed about any changes.
  

Your database version of Malwarebytes' Anti-Malware is old, so please:

• Launch Malwarebytes' Anti-Malware
  
• Go to "Update" tab and select "Check for Updates". If an update is found, it will download and install the latest version.
  
• Go to "Scanner" tab and select "Perform Quick Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  
• Copy&Paste the entire report in your next reply.
  

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

In your next reply, please include these log(s):

1. Malwarebytes' Anti-Malware log
   
2. a new fresh DDS log only
   

[labuke]

Hi Borislav,

Thanks in advance for your help. Here is the new MBAM log

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 5100

Windows 6.0.6000 (Safe Mode)

Internet Explorer 7.0.6000.17037

2010/11/12 10:04:38

mbam-log-2010-11-12 (10-04-38).txt

Scan type: Quick scan

Objects scanned: 149120

Time elapsed: 10 minute(s), 26 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 1

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 5

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce\0339939776 (Rogue.SecurityTool) -> Quarantined and deleted successfully.

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

C:\Users\Tae Sakamoto\AppData\Local\0339939776.exe (Rogue.SecurityTool) -> Quarantined and deleted successfully.

C:\Users\Public\Documents\Windows\winhelp.exe (Spyware.Passwords.XGen) -> Quarantined and deleted successfully.

C:\Users\Public\Documents\Server\admin.txt (Malware.Trace) -> Quarantined and deleted successfully.

C:\Users\Public\Documents\Server\server.dat (Malware.Trace) -> Quarantined and deleted successfully.

C:\Users\Tae Sakamoto\Templates\memory.tmp (Trojan.Agent) -> Quarantined and deleted successfully.

and here is the DDS

DDS (Ver_10-11-10.01) - NTFSx86

Run by Tae Sakamoto at 10:11:01.86 on 2010/11/12

Internet Explorer: 7.0.6000.17037

Microsoft

[Maniac]

**Note: If you need more detailed information, please visit the web page of ComboFix in BleepingComputer. **

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Stay with me until given the 'all clear' even if symptoms diminish. Lack of symptoms does not always mean the job is complete.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by me or another helper.

Please download ComboFix from

Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**

1. If you are using Firefox, make sure that your download settings are as follows:
   
   • Open Tools -> Options -> Main tab
     
   • Set to Always ask me where to Save the files.
     

[*]During the download, rename Combofix to Combo-Fix as follows:

[*]It is important you rename Combofix during the download, but not after.

[*]Please do not rename Combofix to other names, but only to the one indicated.

[*]Close any open browsers.

[*]Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

-----------------------------------------------------------

• Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause unpredictable results.
  
• Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
  

  -----------------------------------------------------------

  
  

• Close any open browsers.
  
• WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  
• Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  
• If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
  

-----------------------------------------------------------

[*]Double click on combo-Fix.exe & follow the prompts.

[*]When finished, it will produce a report for you.

[*]Please post the C:\Combo-Fix.txt for further review.

**Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**

[labuke]

Here is the combofix log

ComboFix 10-11-14.01 - Tae Sakamoto 2010/11/14 19:00:15.1.2 - x86

Microsoft

[labuke]

By the way, before and after the Combo-Fix, the on screen response to my key strokes is very slow.

Thanks again for your help!

[Maniac]

It's normal!

**Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**

Open Notepad and copy and paste the text in the code box below into it:

Driver::
icelkmdz

DDS::
uInternet Settings,ProxyServer = http=127.0.0.1:50370
FF - prefs.js: network.proxy.http - 127.0.0.1
FF - prefs.js: network.proxy.http_port - 50370
FF - prefs.js: network.proxy.type - 1

Save the file to your desktop and name it CFScript.txt

Then drag the CFScript.txt into the ComboFix.exe as shown in the screenshot below.

This will start ComboFix again. It may ask to reboot. Post the contents of Combofix.txt in your next reply.

Note: These instructions and script were created specifically for this user. If you are not this user, do NOT follow these instructions or use this script as it could damage the workings of your system.

[labuke]

ComboFix 10-11-14.01 - Tae Sakamoto 2010/11/15 9:04.2.2 - x86

Microsoft

[Maniac]

How are things now?

[labuke]

Things seem much better now.

Right now, I'm unable to get online using IE - something about the proxy setting not being set up correctly.

So I'm using Firefox, after choosing "auto-detect" proxy setting.

As I was surfing, a few window popped up - similar to the initial one - saying my computer is infected and needs to be scanned. I closed all the windows and restarted the computer. It seems fine now, but I'm not sure if the bug is completely gone.

The keyboard stickyness is gone.

Let me know what the next step is.

Thanks!

[Maniac]

Please, archive a folder C:\Qoobox and attach it to www.rapidshare.com. Send me a link for download via private message.

[Maniac]

Open Notepad and copy and paste the text in the code box below into it:

DeQuarantine::
C:\Qoobox\Quarantine\Registry_backups\Service_icelkmdz.reg.dat
C:\Qoobox\Quarantine\Registry_backups\SafeBoot-Symantec Antvirus.reg.dat
C:\Qoobox\Quarantine\Registry_backups\HKLM-Run-NoteBurner.reg.dat
C:\Qoobox\Quarantine\Registry_backups\tcpip.reg

Save the file to your desktop and name it CFScript.txt

Then drag the CFScript.txt into the ComboFix.exe as shown in the screenshot below.

This will start ComboFix again. It may ask to reboot. Post the contents of Combofix.txt in your next reply.

Note: These instructions and script were created specifically for this user. If you are not this user, do NOT follow these instructions or use this script as it could damage the workings of your system.

[labuke]

ComboFix 10-11-14.01 - Tae Sakamoto 2010/11/22 9:16.3.2 - x86

Microsoft

[Maniac]

What about now?

[labuke]

Everything seems fine now. What's the next step?

What about now?

[Maniac]

Everything is fine or....?

[labuke]

Nothing has popped up or hasn't given me any trouble. I just wasn't sure if you saw anything in the logs and had to do anything further.

If not, thanks so much for you help! I really appreciate it.

Everything is fine or....?

[Maniac]

One last scan:

ESET Online Scanner

Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however may need to disable your current installed Anti-Virus, how to do so can be read here.

• Please go here then click on:
  
• Select the option YES, I accept the Terms of Use then click on:
  
• When prompted allow the Add-On/Active X to install.
  
• Now click on Advanced Settings and select the following:
  

• • Remove found threats
    
  • Scan archives
    
  • Scan for potentially unwanted applications
    
  • Scan for potentially unsafe applications
    
  • Enable Anti-Stealth Technology
    

[*]Now click on:

[*]The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.

[*]When completed the Online Scan will begin automatically.

[*]Do not touch either the Mouse or keyboard during the scan otherwise it may stall.

[*]When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!

[*]Now click on:

[*]Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.

[*]Copy and paste that log as a reply to this topic.

Note: Do not forget to re-enable your Anti-Virus application after running the above scan!

[labuke]

ESETSmartInstaller@High as downloader log:

Can not open internetESETSmartInstaller@High as downloader log:

Can not open internetCan not open internetESETSmartInstaller@High as downloader log:

Can not open internetCan not open internetESETSmartInstaller@High as downloader log:

Can not open internetESETSmartInstaller@High as downloader log:

Can not open internetCan not open internetESETSmartInstaller@High as downloader log:

Can not open internetCan not open internetESETSmartInstaller@High as downloader log:

Can not open internetCan not open internetESETSmartInstaller@High as downloader log:

Can not open internetCan not open internetESETSmartInstaller@High as downloader log:

Can not open internetCan not open internetESETSmartInstaller@High as downloader log:

Can not open internetCan not open internetESETSmartInstaller@High as downloader log:

Can not open internetCan not open internetESETSmartInstaller@High as downloader log:

all ok

# version=7

# OnlineScannerApp.exe=1.0.0.1

# OnlineScanner.ocx=1.0.0.6211

# api_version=3.0.2

# EOSSerial=8d379cf11f6a534194b6bed869c0d055

# end=finished

# remove_checked=true

# archives_checked=true

# unwanted_checked=true

# unsafe_checked=true

# antistealth_checked=true

# utc_time=2010-11-26 06:24:00

# local_time=2010-11-26 01:24:00 (-0500, Eastern Standard Time)

# country="Japan"

# lang=1033

# osver=6.0.6000 NT

# compatibility_mode=5892 16776638 100 100 20514731 127392493 0 0

# compatibility_mode=8192 67108863 100 0 0 0 0 0

# scanned=253192

# found=5

# cleaned=5

# scan_time=10920

C:\Users\Public\Documents\Server\hlp.dat Win32/Bamital.EQ trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C

C:\Users\Tae Sakamoto\AppData\Roaming\Adobe\AdobeUpdate.exe a variant of Win32/TrojanDownloader.Karagany.A trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C

C:\Users\Tae Sakamoto\Desktop\090108IBM think pad01\C\Documents and Settings\All Users\Application Data\AOL\UserProfiles\All Users\SUDS\CACHE\4144.0.4\setup.exe probably a variant of Win32/Agent.HZHBURL trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C

C:\Users\Tae Sakamoto\Desktop\090108IBM think pad01\C\Documents and Settings\All Users\Application Data\AOL Downloads\SUD4131\setup.exe probably a variant of Win32/Agent.HZHBURL trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C

C:\Users\Tae Sakamoto\Documents\Azureus Downloads\Switch Sound File Converter Plus 1.5\Keygen.exe a variant of Win32/Keygen.AT application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C

One last scan:

ESET Online Scanner

Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however may need to disable your current installed Anti-Virus, how to do so can be read here.

• Please go here then click on:
  
• Select the option YES, I accept the Terms of Use then click on:
  
• When prompted allow the Add-On/Active X to install.
  
• Now click on Advanced Settings and select the following:
  

• • Remove found threats
    
  • Scan archives
    
  • Scan for potentially unwanted applications
    
  • Scan for potentially unsafe applications
    
  • Enable Anti-Stealth Technology
    

[*]Now click on:

[*]The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.

[*]When completed the Online Scan will begin automatically.

[*]Do not touch either the Mouse or keyboard during the scan otherwise it may stall.

[*]When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!

[*]Now click on:

[*]Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.

[*]Copy and paste that log as a reply to this topic.

Note: Do not forget to re-enable your Anti-Virus application after running the above scan!

[Maniac]

Good!

Last steps:

Step 1

1. Go to Start => Run... and copy & paste next command in the field:
   

   ComboFix /uninstall

   
   

2. Then hit Enter button.
   

This procedure will do the following:

• Uninstall ComboFix
  
• Delete its related folders and files
  
• Reset your clock settings
  
• Hide file extensions
  
• Hide the system/hidden files
  
• Resets System Restore again
  

P.S.: Make sure there's a space between ComboFix and /uninstall

Step 2

Please uninstall ESET Online Scanner.

Step 3

Please manually delete GMER and DDS.

Step 4

Keep your software up-to-date:

http://www.bleepingcomputer.com/tutorials/tutorial174.html

Some malware preventions:

http://forums.malwarebytes.org/index.php?showtopic=9365

Safe surfing!

[LDTate]

Since this issue is resolved I will close the thread to prevent others from posting here. If you need assistance please start your own topic and someone will be happy to assist you.