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302 error during update


krollja61

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When I am performing the update activity, I get a 302 error.... The volume is too fragemented to perform this operation. Running Windows XP Version 2002 SP3. I ran the defrag utility from Windows and it indicated that there were no fragments on the disk. I tried uninstalling Malware Bytes, rebooted and installed and still the same issue. Hope someone can help.

Thanks!

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Hello krollja61: :P

Let's try another sequence of clean install. Please follow every single step in sequence. If you have registered version then have the ID/KEY from the system handy, You should also have an email from Cleverbridge with your ID/KEY purchase information

  1. Uninstall Malwarebytes' Anti-Malware using Add/Remove programs from the Control Panel
  2. Restart your computer (very important)
  3. Download and run mbam-clean.exe
  4. Restart your computer (very important)
  5. Download a fresh copy from here
  6. Disable antivirus temporarily. Then install MBAM from the newly downloaded copy after completion it will automatically open update window, please allow (current 5074)
  7. Register it with the ID/KEY (in case of registered version)
  8. Enable antivirus ensuring all exclusions are added in your antivirus for MBAM

Following is the list of exclusions:

  • C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
  • C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
  • C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
  • C:\Program Files\Malwarebytes' Anti-Malware\zlib.dll
  • C:\Program Files\Malwarebytes' Anti-Malware\mbam.dll
  • C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll
  • C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref
  • C:\Windows\System32\drivers\mbam.sys
  • C:\Windows\System32\drivers\mbamswissarmy.sys

Should you have any other question(s) please post back using MXyBj.png button

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