Jump to content

Unable to open certain Windows programs


Dexsite
 Share

Recommended Posts

Hello All,

I'm working on a computer that is unable to open certain windows programs such as Add/Remove Programs and SFC.exe . I checked and both files are there, and I get no error messages whenever I try to run them, they just do not show up. There are several other programs on the machine that are performing the same way. I've run Malware Bytes and it's coming up clean, along with Spybot and Avira Anti-Virus. Any help you could offer would be appreciated. Here is the HijakThis log.

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 1:51:18 PM, on 11/7/2010

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.5730.0013)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe

C:\Program Files\Logitech\iTouch\iTouch.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\system32\RUNDLL32.EXE

C:\Program Files\Zune\ZuneLauncher.exe

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\UltraMon\UltraMon.exe

C:\Program Files\UltraMon\UltraMonTaskbar.exe

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\WINDOWS\system32\atwtusb.exe

C:\WINDOWS\system32\ZuneBusEnum.exe

C:\WINDOWS\system32\atwtusb.exe

E:\Ventrilo.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Avira\AntiVir Desktop\sched.exe

C:\Program Files\Avira\AntiVir Desktop\avguard.exe

C:\Program Files\Avira\AntiVir Desktop\avshadow.exe

C:\Program Files\Avira\AntiVir Desktop\avgnt.exe

C:\DOCUME~1\Matthew\LOCALS~1\Temp\IXP000.TMP\sps.exe

C:\DOCUME~1\Matthew\LOCALS~1\Temp\IXP000.TMP\smwinvnc.exe

C:\WINDOWS\system32\wuauclt.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Documents and Settings\Matthew\My Documents\Downloads\HijackThis.exe

C:\WINDOWS\System32\msiexec.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://inboxtoolbar.com/search/dispatcher....d&%language

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.garena.com/portal/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://inboxtoolbar.com/search/ie.aspx?tbid=80167

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://inboxtoolbar.com/help/sa_customize.aspx?tbid=80167

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://inboxtoolbar.com/search/ie.aspx?tbid=80167

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://inboxtoolbar.com/help/sa_customize.aspx?tbid=80167

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = https://upgrade.worldofwarcraft.com/install...l=0&promo=0

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:50370

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O4 - HKLM\..\Run: [skyTel] SkyTel.EXE

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\System32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\System32\igfxpers.exe

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe

O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [MacrokeyManager] WTMKM.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [Zune Launcher] "C:\Program Files\Zune\ZuneLauncher.exe"

O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min

O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun

O4 - HKCU\..\Run: [EA Core] "C:\Program Files\Electronic Arts\EADM\Core.exe" -silent

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [Pando Media Booster] C:\Program Files\Pando Networks\Media Booster\PMB.exe

O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Matthew\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c

O4 - HKUS\S-1-5-18\..\Run: [urfdgnlh] C:\Documents and Settings\NetworkService\Local Settings\Application Data\fecaliyiv\mgupxjrshdw.exe (User 'SYSTEM')

O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [urfdgnlh] C:\Documents and Settings\NetworkService\Local Settings\Application Data\fecaliyiv\mgupxjrshdw.exe (User 'Default user')

O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')

O4 - Startup: OpenOffice.org 3.2.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe

O4 - Global Startup: McAfee Security Scan Plus.lnk = ?

O4 - Global Startup: UltraMon.lnk = ?

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/pub/shoc...ash/swflash.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{7455859C-213E-4F09-B047-28819A44A599}: NameServer = 192.168.1.1,192.168.1.2

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll

O23 - Service: Adobe Active File Monitor V8 (AdobeActiveFileMonitor8.0) - Adobe Systems Incorporated - C:\Program Files\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe

O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe

O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe

O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

O23 - Service: WTService - Unknown owner - C:\WINDOWS\system32\atwtusb.exe

--

End of file - 8660 bytes

Link to post
Share on other sites

Hello Dexsite! Welcome to Malwarebytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

  • The process of cleaning your system may take some time, so please be patient.
  • Follow my instructions step by step if there is a problem somewhere, stop and tell me.
  • Stay with the thread until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • If you don't know or can't understand something please ask.
  • Do not install or uninstall any software or hardware, while work on.
  • Keep me informed about any changes.

Also, I would like you to generate a "Add/Remove Software list" log using the HijackThis application. Here is how you can do this:

To get an Uninstall List from HijackThis:

  • Open HijackThis, click Config, click Misc Tools
  • Click "Open Uninstall Manager"
  • Click "Save List" (generates uninstall_list.txt)
  • Click Save, copy and paste the results in your next post.

Link to post
Share on other sites

  • 2 weeks later...

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.