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I have run malwarebytes 4 or 5 times. Each time it detects an infection ( 8 of them on the first run) but popups keep appearing warning that my ocmputer is infected, in the last case an AVG Resident Shield imitation warning.

I have been using my wife's computer to download MBAM setup and rkill etc but was informed today that I might be infecting her computer by going back and forth with the thumb drive.

I have tried reading dozens of the postings in this forum but at this point none of them exactly mimic what I'm experiencing though there are parallels.

I suppose I could wait for Malwarebytes to finish the current 2 hour scan, then try to download OTL as suggested in a post on Oct 27 or 28th.

I am somewhat paralyzed at present because I don't think my computer will access the internet (I tried last night and couldn't get access and the online diagonostics gave me a cryptic analyis about HTTP etc nad Firewall settings). And I'm afraid of infecting my wifes computer (which thank heaven is a MAC).

I live in the San Jose/Santa Cruz CA area and if I could find someone who really knows how to do this I would just take the computer to them, but I've been warned that even an expert (who wasn't familiar with this particular problem) Could take 10 hours to fix this - which would cost more than the computer is worth.

I am thinking the only way out is to buy a MAC and try to rescue as much data off the computer as possible.

PS: Also, I posted a message to this forum but can find no evidence that it is on any Malwarebytes Forum. I hope this message fares better.

Richard in Santa Cruz

Richard

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Hi,

If the Internet connection doesn't work on the PC, then you can safely transfer the files with an USB flash drive from your Mac.

Please download DDS and save it to your desktop.

  • Disable any script blocking protection.
  • Double click dds.com to run the tool..
  • When done, DDS will open two logs (DDS.txt and Attach.txt).
  • Save both reports to your desktop.

Please include the contents of DDS.txt in your next reply.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Download the GMER Rootkit Scanner. Unzip it to your Desktop.

Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while the scan is being performed. Do not use your computer for anything else during the scan.

  • Double click GMER.exe.
    gmer_zip.gif
  • If it gives you a warning about rootkit activity and asks if you want to run a full scan...click on NO, then use the following settings for a more complete scan..
  • In the right panel, you will see several boxes that have been checked. Ensure the following are UNCHECKED ...
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
      GMER_thumb.jpg
      Click the image to enlarge it

    [*] Then click the Scan button & wait for it to finish.

    [*] Once done click on the [save..] button, and in the File name area, type in "ark.txt"

    [*]Save the log where you can easily find it, such as your desktop.

**Caution**

Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries

Please copy and paste the report into your Post.

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