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Sygate Firewall says mbamservice.exe has changed


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When I booted up today Sygate Firewall gave me this message:

Application has changed since the last time you opened it, process id: 1956

Filename: C:\Program Files\Malwarebytes\mbamservice.exe Do you want

to allow it to access the network?

I'm running version 1.46 and updated to that version back in the spring.

I scanned the malwarebytes folder in c:/program files with avast

and superantispyware, both didn't find anything.

I updated malwarebytes a few times yesterday, but this hasn't triggered

a warning from sygate in the past.

Any advice about tracking down this reported change will be appreciated.

Thanks.

Ellen

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Hi -

First check your database is up to date (Version 5063 is current) - Also add any exclusions that may be needed

Please exclude the following files from your antivirus Also note the bottom items that mention Firewall and Web Filter -

Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude them from it as well

For Windows XP:

  • C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
  • C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
  • C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
  • C:\Program Files\Malwarebytes' Anti-Malware\zlib.dll
  • C:\Program Files\Malwarebytes' Anti-Malware\mbam.dll
  • C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll
  • C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref
  • C:\Windows\System32\drivers\mbam.sys
  • C:\Windows\System32\drivers\mbamswissarmy.sys

For Windows Vista or Windows 7:

  • C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
  • C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
  • C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
  • C:\Program Files\Malwarebytes' Anti-Malware\zlib.dll
  • C:\Program Files\Malwarebytes' Anti-Malware\mbam.dll
  • C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll
  • C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref
  • C:\Windows\System32\drivers\mbam.sys
  • C:\Windows\System32\drivers\mbamswissarmy.sys

For 64 bit versions of Windows Vista or Windows 7:

  • C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
  • C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
  • C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
  • C:\Program Files (x86)\Malwarebytes' Anti-Malware\zlib.dll
  • C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.dll
  • C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dll
  • C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref
  • C:\Windows\System32\drivers\mbam.sys
  • C:\Windows\SysWoW64\drivers\mbamswissarmy.sys

Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude MBAM.EXE from it as well

Note: Once that's done, please make sure that if either of those programs has any sort of web filter, that you add the following as a trusted site:

data-cdn.mbamupdates.com

Thanl You -

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Hi Yardbird and Noknojon,

Thanks for your help.

I had the latest update and my firewall has been set to exclude all

malwarebytes programs for two years.

For some reason, the problem stopped happening after a few reboots

and scanning a third time, this time with spybot search and destroy.

All three scans turned up nothing.

I think that the problem may have had something to do

with some changes I made to my computer yesterday, but I have no idea

why. The first change was trying to disable googleupdate.exe

from running on startup. I changed settings in scheduled

tasks. I also installed and uninstalled a utility called ProcessTamer

(I thought it would help stop googleupdate). And I installed a

firefox addon called EmailTheWeb. Of these I think it possible

that processTamer may have been at fault, but I don't know.

Ellen

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