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Smart Engine won't GO AWAY!


k21

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Hey all Kay here again, I was sent a post by the user IGKwatMNshouldbe to help me get rid of the virus "smart engine" that has decided to live in my PC! I followed the procedure on the post! and the virus just won't go away! I have downloaded every anti-virus software and trojan. spy ware removal and nothing seems to get rid of it! every time I type it pops up! its so annoying!

I downloaded defogger which enabled me to disable the CD emulation drive, I didn't receive an error so i have no log to post! i also downloaded DDS and no LOGS opened! (DDS.txt or Attach.txt)

I downloaded GMER Rookiti scanner which is still scanning I followed all the procedures there too. unfortunately I do not use Fire fox I use Google chrome. so if anyone knows how to help me I would really appreciate it! because nothing is working!

thank you....

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Hello k21

Welcome to Malwarebytes.

=====================

  • Download OTL to your desktop.
  • Double click on OTL to run it.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • Under the Standard Registry box change it to All.
  • Check the boxes beside LOP Check and Purity Check.
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.

====================

Please download Rootkit Unhooker and save it to your desktop.

  • Double-click RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan
  • Check Drivers, Stealth Code, Files, and Code Hooks
  • Uncheck the rest, then click OK
  • When prompted to Select Disks for Scan, make sure C:\ is checked and click OK
  • Wait till the scanner has finished then go File > Save Report
  • Save the report somewhere you can find it, typically your desktop. Click Close
  • Copy the entire contents of the report and paste it in your next reply.

Note - You may get this warning it is ok, just ignore it."Rootkit Unhooker has detected a parasite inside itself!

It is recommended to remove parasite, okay?"

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

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