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Malware; browser hijacks; blue screen of death, etc.


e2c
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Hi there,

Am hoping you can help me out - i got hit by what seems to be a combination of malware and a Trojan early yesterday a.m.

Am experiencing: browser redirects (in Firefox); complete browser crash (in Google Chrome - can open it but not load any pages); disabling of update for Microsoft Security Essentials and several Windows functions (though i didn't write down the names of the specific parts of the program that seem to be affected) and numerous blue screens of death.

Am running Windows Vista Home (premium, maybe)? Rebooting has been difficult.

here are my most current logs, as requested in your pinned thread for this forum:

The 1st one (MBAM) is going to be off, as it actually detected and deleted 8 instances of malware and viruses:

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 5041

Windows 6.0.6000

Internet Explorer 7.0.6000.16945

04/11/2010 3:21:12 AM

mbam-log-2010-11-04 (03-21-12).txt

Scan type: Quick scan

Objects scanned: 149909

Time elapsed: 16 minute(s), 10 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

Avira Virus scan (complete) after this detected no problems.

DDS log file:

DDS (Ver_10-11-03.01) - NTFSx86

Run by e2c at 4:30:00.66 on 04/11/2010

Internet Explorer: 7.0.6000.16945 BrowserJavaVersion: 1.6.0_20

Microsoft

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Hi,

Download ComboFix from one of these locations:

Link 1

Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Here is a guide on how to disable them:
    Click me
    If you can't disable them then just continue on.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

RcAuto1.gif

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

whatnext.png

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt log in your next reply.

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I can't download anything to that computer anymore - can't connect to the internet; keep getting "proxy server" redirct error messages whenever I attempt to connect.

Can't update Avira; etc.

Thoughts on how to get Combofix onto that HD?

Thanks!

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also - am running Carbonite backup software, and although i have it disabled for now, I'm worried that the malware + virus(es) have been uploaded to the Carbonite servers!

No browsers (I use Google Chrome, Firefox and current build of Opera) are able to connect to the internet.

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Hi,

Please read carefully and follow these steps.

  • Download TDSSKiller and save it to your Desktop.
  • Extract its contents to your desktop.
  • Once extracted, open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
    TDSSKillermain.png
  • If an infected file is detected, the default action will be Cure, click on Continue.
    TDSSKillerMal-1.png
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
    TDSSKillerSuspicious.png
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
    TDSSKillerCompleted.png
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the codebox below into it:

DDS::
uInternet Settings,ProxyServer = http=127.0.0.1:50370

Save this as CFScript.txt, in the same location as ComboFix.exe

CFScriptB-4.gif

Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.

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Thanks!

I hope the ComboFix log below is the correct one. Also, I removed the LavaSoft program that ComboFix keeps detecting - not sure why it's coming up as active.

2010/11/07 14:01:14.0145 TDSS rootkit removing tool 2.4.6.0 Nov 3 2010 10:11:43

2010/11/07 14:01:14.0145 ================================================================================

2010/11/07 14:01:14.0145 SystemInfo:

2010/11/07 14:01:14.0145

2010/11/07 14:01:14.0145 OS Version: 6.0.6000 ServicePack: 0.0

2010/11/07 14:01:14.0145 Product type: Workstation

2010/11/07 14:01:14.0146 ComputerName: E2CS-PC

2010/11/07 14:01:14.0146 UserName: e2c

2010/11/07 14:01:14.0146 Windows directory: C:\Windows

2010/11/07 14:01:14.0146 System windows directory: C:\Windows

2010/11/07 14:01:14.0146 Processor architecture: Intel x86

2010/11/07 14:01:14.0146 Number of processors: 2

2010/11/07 14:01:14.0146 Page size: 0x1000

2010/11/07 14:01:14.0146 Boot type: Normal boot

2010/11/07 14:01:14.0146 ================================================================================

2010/11/07 14:01:16.0406 Initialize success

2010/11/07 14:01:31.0402 ================================================================================

2010/11/07 14:01:31.0402 Scan started

2010/11/07 14:01:31.0402 Mode: Manual;

2010/11/07 14:01:31.0402 ================================================================================

2010/11/07 14:01:35.0469 ACPI (192bdbd1540645c4a2aa69f24cce197f) C:\Windows\system32\drivers\acpi.sys

2010/11/07 14:01:35.0621 adp94xx (2edc5bbac6c651ece337bde8ed97c9fb) C:\Windows\system32\drivers\adp94xx.sys

2010/11/07 14:01:36.0112 adpahci (b84088ca3cdca97da44a984c6ce1ccad) C:\Windows\system32\drivers\adpahci.sys

2010/11/07 14:01:36.0232 adpu160m (7880c67bccc27c86fd05aa2afb5ea469) C:\Windows\system32\drivers\adpu160m.sys

2010/11/07 14:01:36.0485 adpu320 (9ae713f8e30efc2abccd84904333df4d) C:\Windows\system32\drivers\adpu320.sys

2010/11/07 14:01:37.0373 AFD (5d24caf8efd924a875698ff28384db8b) C:\Windows\system32\drivers\afd.sys

2010/11/07 14:01:39.0121 AgereSoftModem (ce91b158fa490cf4c4d487a4130f4660) C:\Windows\system32\DRIVERS\AGRSM.sys

2010/11/07 14:01:39.0950 agp440 (ef23439cdd587f64c2c1b8825cead7d8) C:\Windows\system32\drivers\agp440.sys

2010/11/07 14:01:40.0379 aic78xx (ae1fdf7bf7bb6c6a70f67699d880592a) C:\Windows\system32\drivers\djsvs.sys

2010/11/07 14:01:40.0568 aliide (90395b64600ebb4552e26e178c94b2e4) C:\Windows\system32\drivers\aliide.sys

2010/11/07 14:01:40.0788 amdagp (2b13e304c9dfdfa5eb582f6a149fa2c7) C:\Windows\system32\drivers\amdagp.sys

2010/11/07 14:01:40.0874 amdide (0577df1d323fe75a739c787893d300ea) C:\Windows\system32\drivers\amdide.sys

2010/11/07 14:01:41.0151 AmdK7 (dc487885bcef9f28eece6fac0e5ddfc5) C:\Windows\system32\drivers\amdk7.sys

2010/11/07 14:01:41.0184 AmdK8 (0ca0071da4315b00fc1328ca86b425da) C:\Windows\system32\DRIVERS\amdk8.sys

2010/11/07 14:01:41.0410 ApfiltrService (7c2f57bce81fa74933f0e1c84a97c9db) C:\Windows\system32\DRIVERS\Apfiltr.sys

2010/11/07 14:01:41.0762 arc (5f673180268bb1fdb69c99b6619fe379) C:\Windows\system32\drivers\arc.sys

2010/11/07 14:01:42.0700 arcsas (957f7540b5e7f602e44648c7de5a1c05) C:\Windows\system32\drivers\arcsas.sys

2010/11/07 14:01:44.0025 AsyncMac (e86cf7ce67d5de898f27ef884dc357d8) C:\Windows\system32\DRIVERS\asyncmac.sys

2010/11/07 14:01:44.0281 atapi (4f4fcb8b6ea06784fb6d475b7ec7300f) C:\Windows\system32\drivers\atapi.sys

2010/11/07 14:01:44.0472 athr (8be56f8300e1c37b578da23c71816b7a) C:\Windows\system32\DRIVERS\athr.sys

2010/11/07 14:01:44.0986 atikmdag (462a206dda06fb77af792a009375c899) C:\Windows\system32\DRIVERS\atikmdag.sys

2010/11/07 14:01:45.0253 avgntflt (1eb7d72a82f94f7e9496d363fce00b68) C:\Windows\system32\DRIVERS\avgntflt.sys

2010/11/07 14:01:45.0362 avipbb (f8c56231ed5ecf7d1b46b0330880ccef) C:\Windows\system32\DRIVERS\avipbb.sys

2010/11/07 14:01:45.0884 Beep (ac3dd1708b22761ebd7cbe14dcc3b5d7) C:\Windows\system32\drivers\Beep.sys

2010/11/07 14:01:46.0323 bowser (913cd06fbe9105ce6077e90fd4418561) C:\Windows\system32\DRIVERS\bowser.sys

2010/11/07 14:01:46.0576 BrFiltLo (9f9acc7f7ccde8a15c282d3f88b43309) C:\Windows\system32\drivers\brfiltlo.sys

2010/11/07 14:01:46.0850 BrFiltUp (56801ad62213a41f6497f96dee83755a) C:\Windows\system32\drivers\brfiltup.sys

2010/11/07 14:01:48.0563 Brserid (b304e75cff293029eddf094246747113) C:\Windows\system32\drivers\brserid.sys

2010/11/07 14:01:49.0144 BrSerWdm (203f0b1e73adadbbb7b7b1fabd901f6b) C:\Windows\system32\drivers\brserwdm.sys

2010/11/07 14:01:49.0391 BrUsbMdm (bd456606156ba17e60a04e18016ae54b) C:\Windows\system32\drivers\brusbmdm.sys

2010/11/07 14:01:49.0881 BrUsbSer (af72ed54503f717a43268b3cc5faec2e) C:\Windows\system32\drivers\brusbser.sys

2010/11/07 14:01:50.0293 BTHMODEM (ad07c1ec6665b8b35741ab91200c6b68) C:\Windows\system32\drivers\bthmodem.sys

2010/11/07 14:01:50.0954 cdfs (6c3a437fc873c6f6a4fc620b6888cb86) C:\Windows\system32\DRIVERS\cdfs.sys

2010/11/07 14:01:51.0410 cdrom (8d1866e61af096ae8b582454f5e4d303) C:\Windows\system32\DRIVERS\cdrom.sys

2010/11/07 14:01:51.0515 circlass (da8e0afc7baa226c538ef53ac2f90897) C:\Windows\system32\drivers\circlass.sys

2010/11/07 14:01:51.0748 CLFS (1b84fd0937d3b99af9ba38ddff3daf54) C:\Windows\system32\CLFS.sys

2010/11/07 14:01:51.0904 CmBatt (0fed59edb4a83ff17f1778827b88ab1a) C:\Windows\system32\DRIVERS\CmBatt.sys

2010/11/07 14:01:52.0683 cmdide (45201046c776ffdaf3fc8a0029c581c8) C:\Windows\system32\drivers\cmdide.sys

2010/11/07 14:01:53.0471 Compbatt (82b8c91d327cfecf76cb58716f7d4997) C:\Windows\system32\DRIVERS\compbatt.sys

2010/11/07 14:01:53.0841 crcdisk (2a213ae086bbec5e937553c7d9a2b22c) C:\Windows\system32\drivers\crcdisk.sys

2010/11/07 14:01:54.0209 Crusoe (22a7f883508176489f559ee745b5bf5d) C:\Windows\system32\drivers\crusoe.sys

2010/11/07 14:01:54.0530 DfsC (a7179de59ae269ab70345527894ccd7c) C:\Windows\system32\Drivers\dfsc.sys

2010/11/07 14:01:54.0954 disk (841af4c4d41d3e3b2f244e976b0f7963) C:\Windows\system32\drivers\disk.sys

2010/11/07 14:01:55.0237 drmkaud (ee472cd2c01f6f8e8aa1fa06ffef61b6) C:\Windows\system32\drivers\drmkaud.sys

2010/11/07 14:01:55.0395 DXGKrnl (f032a2f91287a0b800891c7bef9ca7a8) C:\Windows\System32\drivers\dxgkrnl.sys

2010/11/07 14:01:55.0716 E1G60 (f88fb26547fd2ce6d0a5af2985892c48) C:\Windows\system32\DRIVERS\E1G60I32.sys

2010/11/07 14:01:55.0899 Ecache (0efc7531b936ee57fdb4e837664c509f) C:\Windows\system32\drivers\ecache.sys

2010/11/07 14:01:56.0238 elxstor (e8f3f21a71720c84bcf423b80028359f) C:\Windows\system32\drivers\elxstor.sys

2010/11/07 14:01:56.0401 fastfat (84a317cb0b3954d3768cdcd018dbf670) C:\Windows\system32\drivers\fastfat.sys

2010/11/07 14:01:56.0845 fdc (63bdada84951b9c03e641800e176898a) C:\Windows\system32\DRIVERS\fdc.sys

2010/11/07 14:01:57.0657 FileInfo (65773d6115c037ffd7ef8280ae85eb9d) C:\Windows\system32\drivers\fileinfo.sys

2010/11/07 14:01:58.0795 Filetrace (c226dd0de060745f3e042f58dcf78402) C:\Windows\system32\drivers\filetrace.sys

2010/11/07 14:01:59.0057 flpydisk (6603957eff5ec62d25075ea8ac27de68) C:\Windows\system32\DRIVERS\flpydisk.sys

2010/11/07 14:01:59.0131 FltMgr (a6a8da7ae4d53394ab22ac3ab6d3f5d3) C:\Windows\system32\drivers\fltmgr.sys

2010/11/07 14:01:59.0471 Fs_Rec (66a078591208baa210c7634b11eb392c) C:\Windows\system32\drivers\Fs_Rec.sys

2010/11/07 14:01:59.0679 gagp30kx (4e1cd0a45c50a8882616cae5bf82f3c5) C:\Windows\system32\drivers\gagp30kx.sys

2010/11/07 14:01:59.0804 GEARAspiWDM (8182ff89c65e4d38b2de4bb0fb18564e) C:\Windows\system32\DRIVERS\GEARAspiWDM.sys

2010/11/07 14:02:00.0053 HdAudAddService (cb04c744be0a61b1d648faed182c3b59) C:\Windows\system32\drivers\HdAudio.sys

2010/11/07 14:02:00.0164 HDAudBus (0db613a7e427b5663563677796fd5258) C:\Windows\system32\DRIVERS\HDAudBus.sys

2010/11/07 14:02:00.0320 HidBth (1338520e78d90154ed6be8f84de5fceb) C:\Windows\system32\drivers\hidbth.sys

2010/11/07 14:02:00.0448 HidIr (ff3160c3a2445128c5a6d9b076da519e) C:\Windows\system32\drivers\hidir.sys

2010/11/07 14:02:00.0877 HidUsb (3c64042b95e583b366ba4e5d2450235e) C:\Windows\system32\DRIVERS\hidusb.sys

2010/11/07 14:02:01.0288 HpCISSs (df353b401001246853763c4b7aaa6f50) C:\Windows\system32\drivers\hpcisss.sys

2010/11/07 14:02:01.0391 HTTP (5637078f2ab4e28f0e308a26089d9c92) C:\Windows\system32\drivers\HTTP.sys

2010/11/07 14:02:01.0971 i2omp (324c2152ff2c61abae92d09f3cca4d63) C:\Windows\system32\drivers\i2omp.sys

2010/11/07 14:02:03.0612 i8042prt (1c9ee072baa3abb460b91d7ee9152660) C:\Windows\system32\DRIVERS\i8042prt.sys

2010/11/07 14:02:04.0197 iaStorV (c957bf4b5d80b46c5017bf0101e6c906) C:\Windows\system32\drivers\iastorv.sys

2010/11/07 14:02:04.0290 iirsp (2d077bf86e843f901d8db709c95b49a5) C:\Windows\system32\drivers\iirsp.sys

2010/11/07 14:02:04.0743 IntcAzAudAddService (b84732d9f8459abf6323d28a3270dc19) C:\Windows\system32\drivers\RTKVHDA.sys

2010/11/07 14:02:05.0321 intelide (97469037714070e45194ed318d636401) C:\Windows\system32\drivers\intelide.sys

2010/11/07 14:02:05.0823 intelppm (ce44cc04262f28216dd4341e9e36a16f) C:\Windows\system32\DRIVERS\intelppm.sys

2010/11/07 14:02:05.0973 IpFilterDriver (880c6f86cc3f551b8fea2c11141268c0) C:\Windows\system32\DRIVERS\ipfltdrv.sys

2010/11/07 14:02:06.0316 IPMIDRV (40f34f8aba2a015d780e4b09138b6c17) C:\Windows\system32\drivers\ipmidrv.sys

2010/11/07 14:02:06.0527 IPNAT (10077c35845101548037df04fd1a420b) C:\Windows\system32\DRIVERS\ipnat.sys

2010/11/07 14:02:06.0939 IRENUM (a82f328f4792304184642d6d397bb1e3) C:\Windows\system32\drivers\irenum.sys

2010/11/07 14:02:07.0726 isapnp (350fca7e73cf65bcef43fae1e4e91293) C:\Windows\system32\drivers\isapnp.sys

2010/11/07 14:02:09.0078 iScsiPrt (4dca456d4d5723f8fa9c6760d240b0df) C:\Windows\system32\DRIVERS\msiscsi.sys

2010/11/07 14:02:09.0237 iteatapi (bced60d16156e428f8df8cf27b0df150) C:\Windows\system32\drivers\iteatapi.sys

2010/11/07 14:02:09.0367 iteraid (06fa654504a498c30adca8bec4e87e7e) C:\Windows\system32\drivers\iteraid.sys

2010/11/07 14:02:09.0902 kbdclass (b076b2ab806b3f696dab21375389101c) C:\Windows\system32\DRIVERS\kbdclass.sys

2010/11/07 14:02:10.0244 kbdhid (ed61dbc6603f612b7338283edbacbc4b) C:\Windows\system32\DRIVERS\kbdhid.sys

2010/11/07 14:02:10.0659 KR10I (1e0d65f7ffeb4e99b2eec1ccb5754cc8) C:\Windows\system32\drivers\kr10i.sys

2010/11/07 14:02:10.0900 KR10N (a1963360e74931222a67356c8ad48378) C:\Windows\system32\drivers\kr10n.sys

2010/11/07 14:02:11.0038 KR3NPXP (485e005cd51ff502fb16483eb4b69c17) C:\Windows\system32\drivers\kr3npxp.sys

2010/11/07 14:02:11.0532 KSecDD (0a829977b078dea11641fc2af87ceade) C:\Windows\system32\Drivers\ksecdd.sys

2010/11/07 14:02:11.0942 lltdio (fd015b4f95daa2b712f0e372a116fbad) C:\Windows\system32\DRIVERS\lltdio.sys

2010/11/07 14:02:12.0798 LPCFilter (515fc18cabee0158a324b08b1c2667cf) C:\Windows\system32\DRIVERS\LPCFilter.sys

2010/11/07 14:02:13.0799 LSI_FC (a2262fb9f28935e862b4db46438c80d2) C:\Windows\system32\drivers\lsi_fc.sys

2010/11/07 14:02:13.0891 LSI_SAS (30d73327d390f72a62f32c103daf1d6d) C:\Windows\system32\drivers\lsi_sas.sys

2010/11/07 14:02:14.0081 LSI_SCSI (e1e36fefd45849a95f1ab81de0159fe3) C:\Windows\system32\drivers\lsi_scsi.sys

2010/11/07 14:02:14.0119 luafv (42885bb44b6e065b8575a8dd6c430c52) C:\Windows\system32\drivers\luafv.sys

2010/11/07 14:02:14.0424 MBAMProtector (67b48a903430c6d4fb58cbaca1866601) C:\Windows\system32\drivers\mbam.sys

2010/11/07 14:02:14.0642 megasas (d153b14fc6598eae8422a2037553adce) C:\Windows\system32\drivers\megasas.sys

2010/11/07 14:02:14.0796 Modem (21755967298a46fb6adfec9db6012211) C:\Windows\system32\drivers\modem.sys

2010/11/07 14:02:15.0037 monitor (ec839ba91e45cce6eadafc418fff8206) C:\Windows\system32\DRIVERS\monitor.sys

2010/11/07 14:02:15.0410 mouclass (5fba13c1a1841b0885d316ed3589489d) C:\Windows\system32\DRIVERS\mouclass.sys

2010/11/07 14:02:15.0723 mouhid (b569b5c5d3bde545df3a6af512cccdba) C:\Windows\system32\DRIVERS\mouhid.sys

2010/11/07 14:02:15.0892 MountMgr (01f1e5a3e4877c931cbb31613fec16a6) C:\Windows\system32\drivers\mountmgr.sys

2010/11/07 14:02:16.0265 MpFilter (c98301ad8173a2235a9ab828955c32bb) C:\Windows\system32\DRIVERS\MpFilter.sys

2010/11/07 14:02:16.0347 mpio (583a41f26278d9e0ea548163d6139397) C:\Windows\system32\drivers\mpio.sys

2010/11/07 14:02:16.0595 MpNWMon (aeb186afff5d9cfed823c15d846aac3b) C:\Windows\system32\DRIVERS\MpNWMon.sys

2010/11/07 14:02:16.0901 mpsdrv (6e7a7f0c1193ee5648443fe2d4b789ec) C:\Windows\system32\drivers\mpsdrv.sys

2010/11/07 14:02:17.0769 Mraid35x (4fbbb70d30fd20ec51f80061703b001e) C:\Windows\system32\drivers\mraid35x.sys

2010/11/07 14:02:18.0331 MRxDAV (1d8828b98ee309d65e006f0829e280e5) C:\Windows\system32\drivers\mrxdav.sys

2010/11/07 14:02:19.0082 mrxsmb (529b64f9735d27fef1b8ea1678f8c79e) C:\Windows\system32\DRIVERS\mrxsmb.sys

2010/11/07 14:02:19.0674 mrxsmb10 (2bbd3970018270d2c6a0b069f568154e) C:\Windows\system32\DRIVERS\mrxsmb10.sys

2010/11/07 14:02:20.0177 mrxsmb20 (30a67c7d8b80281028916ded6a64aec9) C:\Windows\system32\DRIVERS\mrxsmb20.sys

2010/11/07 14:02:20.0464 msahci (742aed7939e734c36b7e8d6228ce26b7) C:\Windows\system32\drivers\msahci.sys

2010/11/07 14:02:20.0585 msdsm (3fc82a2ae4cc149165a94699183d3028) C:\Windows\system32\drivers\msdsm.sys

2010/11/07 14:02:20.0749 Msfs (729eafefd4e7417165f353a18dbe947d) C:\Windows\system32\drivers\Msfs.sys

2010/11/07 14:02:21.0048 msisadrv (5f454a16a5146cd91a176d70f0cfa3ec) C:\Windows\system32\drivers\msisadrv.sys

2010/11/07 14:02:21.0226 MSKSSRV (892cedefa7e0ffe7be8da651b651d047) C:\Windows\system32\drivers\MSKSSRV.sys

2010/11/07 14:02:21.0382 MSPCLOCK (ae2cb1da69b2676b4cee2a501af5871c) C:\Windows\system32\drivers\MSPCLOCK.sys

2010/11/07 14:02:21.0471 MSPQM (f910da84fa90c44a3addb7cd874463fd) C:\Windows\system32\drivers\MSPQM.sys

2010/11/07 14:02:21.0578 MsRPC (84571c0ae07647ba38d493f5f0015df7) C:\Windows\system32\drivers\MsRPC.sys

2010/11/07 14:02:21.0856 mssmbios (4385c80ede885e25492d408cad91bd6f) C:\Windows\system32\DRIVERS\mssmbios.sys

2010/11/07 14:02:22.0611 MSTEE (c826dd1373f38afd9ca46ec3c436a14e) C:\Windows\system32\drivers\MSTEE.sys

2010/11/07 14:02:23.0745 Mup (fa7aa70050cf5e2d15de00941e5665e5) C:\Windows\system32\Drivers\mup.sys

2010/11/07 14:02:23.0868 NativeWifiP (497de786240303ee67ab01f5690c24c2) C:\Windows\system32\DRIVERS\nwifi.sys

2010/11/07 14:02:24.0094 NDIS (fffe00134c554e113ee186eeddb0ff30) C:\Windows\system32\drivers\ndis.sys

2010/11/07 14:02:24.0345 NdisTapi (7584f1794b23b83d63cc124a8c56d103) C:\Windows\system32\DRIVERS\ndistapi.sys

2010/11/07 14:02:24.0577 Ndisuio (5de5ee546bf40838ebe0e01cb629df64) C:\Windows\system32\DRIVERS\ndisuio.sys

2010/11/07 14:02:24.0910 NdisWan (397402adcbb8946223a1950101f6cd94) C:\Windows\system32\DRIVERS\ndiswan.sys

2010/11/07 14:02:25.0285 NDProxy (874c12e3ad1431cabc854697d302c563) C:\Windows\system32\drivers\NDProxy.sys

2010/11/07 14:02:25.0357 NetBIOS (356dbb9f98e8dc1028dd3092fceeb877) C:\Windows\system32\DRIVERS\netbios.sys

2010/11/07 14:02:25.0545 netbt (e3a168912e7eefc3bd3b814720d68b41) C:\Windows\system32\DRIVERS\netbt.sys

2010/11/07 14:02:25.0769 nfrd960 (2e7fb731d4790a1bc6270accefacb36e) C:\Windows\system32\drivers\nfrd960.sys

2010/11/07 14:02:26.0053 Npfs (4f9832beb9fafd8ceb0e541f1323b26e) C:\Windows\system32\drivers\Npfs.sys

2010/11/07 14:02:26.0204 nsiproxy (b488dfec274de1fc9d653870ef2587be) C:\Windows\system32\drivers\nsiproxy.sys

2010/11/07 14:02:26.0622 Ntfs (3f379380a4a2637f559444e338cf1b51) C:\Windows\system32\drivers\Ntfs.sys

2010/11/07 14:02:26.0868 ntrigdigi (e875c093aec0c978a90f30c9e0dfbb72) C:\Windows\system32\drivers\ntrigdigi.sys

2010/11/07 14:02:26.0970 Null (ec5efb3c60f1b624648344a328bce596) C:\Windows\system32\drivers\Null.sys

2010/11/07 14:02:27.0015 nvraid (e69e946f80c1c31c53003bfbf50cbb7c) C:\Windows\system32\drivers\nvraid.sys

2010/11/07 14:02:27.0738 nvstor (9e0ba19a28c498a6d323d065db76dffc) C:\Windows\system32\drivers\nvstor.sys

2010/11/07 14:02:27.0822 nv_agp (07c186427eb8fcc3d8d7927187f260f7) C:\Windows\system32\drivers\nv_agp.sys

2010/11/07 14:02:29.0063 ohci1394 (be32da025a0be1878f0ee8d6d9386cd5) C:\Windows\system32\DRIVERS\ohci1394.sys

2010/11/07 14:02:29.0263 Parport (0fa9b5055484649d63c303fe404e5f4d) C:\Windows\system32\drivers\parport.sys

2010/11/07 14:02:29.0512 partmgr (555a5b2c8022983bc7467bc925b222ee) C:\Windows\system32\drivers\partmgr.sys

2010/11/07 14:02:29.0598 Parvdm (4f9a6a8a31413180d0fcb279ad5d8112) C:\Windows\system32\drivers\parvdm.sys

2010/11/07 14:02:29.0885 pci (1085d75657807e0e8b32f9e19a1647c3) C:\Windows\system32\drivers\pci.sys

2010/11/07 14:02:29.0950 pciide (3b1901e401473e03eb8c874271e50c26) C:\Windows\system32\drivers\pciide.sys

2010/11/07 14:02:30.0037 pcmcia (e6f3fb1b86aa519e7698ad05e58b04e5) C:\Windows\system32\DRIVERS\pcmcia.sys

2010/11/07 14:02:30.0437 PEAUTH (6349f6ed9c623b44b52ea3c63c831a92) C:\Windows\system32\drivers\peauth.sys

2010/11/07 14:02:30.0813 PptpMiniport (c04dec5ace67c5247b150c4223970bb7) C:\Windows\system32\DRIVERS\raspptp.sys

2010/11/07 14:02:30.0860 Processor (0e3cef5d28b40cf273281d620c50700a) C:\Windows\system32\drivers\processr.sys

2010/11/07 14:02:30.0962 PSched (b74edf14453c9987e99e66535047ebee) C:\Windows\system32\DRIVERS\pacer.sys

2010/11/07 14:02:31.0514 ql2300 (ccdac889326317792480c0a67156a1ec) C:\Windows\system32\drivers\ql2300.sys

2010/11/07 14:02:31.0927 ql40xx (81a7e5c076e59995d54bc1ed3a16e60b) C:\Windows\system32\drivers\ql40xx.sys

2010/11/07 14:02:33.0340 QWAVEdrv (d2b3e2b7426dc23e185fbc73c8936c12) C:\Windows\system32\drivers\qwavedrv.sys

2010/11/07 14:02:33.0891 RasAcd (bd7b30f55b3649506dd8b3d38f571d2a) C:\Windows\system32\DRIVERS\rasacd.sys

2010/11/07 14:02:34.0151 Rasl2tp (68b0019fee429ec49d29017af937e482) C:\Windows\system32\DRIVERS\rasl2tp.sys

2010/11/07 14:02:34.0685 RasPppoe (ccf4e9c6cbbac81437f88cb2ae0b6c96) C:\Windows\system32\DRIVERS\raspppoe.sys

2010/11/07 14:02:35.0068 rdbss (54129c5d9581bbec8bd1ebd3ba813f47) C:\Windows\system32\DRIVERS\rdbss.sys

2010/11/07 14:02:35.0343 RDPCDD (794585276b5d7fca9f3fc15543f9f0b9) C:\Windows\system32\DRIVERS\RDPCDD.sys

2010/11/07 14:02:35.0962 rdpdr (e8bd98d46f2ed77132ba927fccb47d8b) C:\Windows\system32\drivers\rdpdr.sys

2010/11/07 14:02:36.0272 RDPENCDD (980b56e2e273e19d3a9d72d5c420f008) C:\Windows\system32\drivers\rdpencdd.sys

2010/11/07 14:02:36.0448 RDPWD (8830e790a74a96605faba74f9665bb3c) C:\Windows\system32\drivers\RDPWD.sys

2010/11/07 14:02:36.0696 rspndr (97e939d2128fec5d5a3e6e79b290a2f4) C:\Windows\system32\DRIVERS\rspndr.sys

2010/11/07 14:02:36.0849 RTL8169 (13e97cf38286b8a1d7605d3175db28ee) C:\Windows\system32\DRIVERS\Rtlh86.sys

2010/11/07 14:02:37.0036 sbp2port (3ce8f073a557e172b330109436984e30) C:\Windows\system32\drivers\sbp2port.sys

2010/11/07 14:02:38.0472 sdbus (5bafd52831ea802f8d3940f5c92fdeec) C:\Windows\system32\DRIVERS\sdbus.sys

2010/11/07 14:02:38.0743 secdrv (90a3935d05b494a5a39d37e71f09a677) C:\Windows\system32\drivers\secdrv.sys

2010/11/07 14:02:39.0173 Serenum (68e44e331d46f0fb38f0863a84cd1a31) C:\Windows\system32\drivers\serenum.sys

2010/11/07 14:02:39.0260 Serial (c70d69a918b178d3c3b06339b40c2e1b) C:\Windows\system32\drivers\serial.sys

2010/11/07 14:02:39.0348 sermouse (450accd77ec5cea720c1cdb9e26b953b) C:\Windows\system32\drivers\sermouse.sys

2010/11/07 14:02:39.0501 sffdisk (103b79418da647736ee95645f305f68a) C:\Windows\system32\drivers\sffdisk.sys

2010/11/07 14:02:39.0812 sffp_mmc (8fd08a310645fe872eeec6e08c6bf3ee) C:\Windows\system32\drivers\sffp_mmc.sys

2010/11/07 14:02:39.0959 sffp_sd (9cfa05fcfcb7124e69cfc812b72f9614) C:\Windows\system32\drivers\sffp_sd.sys

2010/11/07 14:02:40.0061 sfloppy (46ed8e91793b2e6f848015445a0ac188) C:\Windows\system32\drivers\sfloppy.sys

2010/11/07 14:02:40.0317 sisagp (d2a595d6eebeeaf4334f8e50efbc9931) C:\Windows\system32\drivers\sisagp.sys

2010/11/07 14:02:40.0673 SiSRaid2 (cedd6f4e7d84e9f98b34b3fe988373aa) C:\Windows\system32\drivers\sisraid2.sys

2010/11/07 14:02:40.0772 SiSRaid4 (df843c528c4f69d12ce41ce462e973a7) C:\Windows\system32\drivers\sisraid4.sys

2010/11/07 14:02:40.0931 Smb (ac0d90738adb51a6fd12ff00874a2162) C:\Windows\system32\DRIVERS\smb.sys

2010/11/07 14:02:41.0379 spldr (426f9b029aa9162ceccf65369457d046) C:\Windows\system32\drivers\spldr.sys

2010/11/07 14:02:41.0546 srv (c962e98179e54b769028c025c7e470a5) C:\Windows\system32\DRIVERS\srv.sys

2010/11/07 14:02:41.0682 srv2 (6971a757af8cb5e2cbcbb76cc530db6c) C:\Windows\system32\DRIVERS\srv2.sys

2010/11/07 14:02:41.0752 srvnet (cd11a0767e82dd8b1a3a26d305dbec0f) C:\Windows\system32\DRIVERS\srvnet.sys

2010/11/07 14:02:41.0908 ssmdrv (a36ee93698802cd899f98bfd553d8185) C:\Windows\system32\DRIVERS\ssmdrv.sys

2010/11/07 14:02:42.0143 swenum (1379bdb336f8158c176a465e30759f57) C:\Windows\system32\DRIVERS\swenum.sys

2010/11/07 14:02:43.0052 Symc8xx (192aa3ac01df071b541094f251deed10) C:\Windows\system32\drivers\symc8xx.sys

2010/11/07 14:02:43.0845 Sym_hi (8c8eb8c76736ebaf3b13b633b2e64125) C:\Windows\system32\drivers\sym_hi.sys

2010/11/07 14:02:44.0133 Sym_u3 (8072af52b5fd103bbba387a1e49f62cb) C:\Windows\system32\drivers\sym_u3.sys

2010/11/07 14:02:44.0267 SynTP (5efcedcf3daf5c8d9e8b77a34a4eec99) C:\Windows\system32\DRIVERS\SynTP.sys

2010/11/07 14:02:44.0450 tap0901 (4240c0de5ebd2393b7588dce772f4b3e) C:\Windows\system32\DRIVERS\tap0901.sys

2010/11/07 14:02:44.0649 Tcpip (300208927321066ea53761fdc98747c6) C:\Windows\system32\drivers\tcpip.sys

2010/11/07 14:02:44.0963 Tcpip6 (300208927321066ea53761fdc98747c6) C:\Windows\system32\DRIVERS\tcpip.sys

2010/11/07 14:02:45.0142 tcpipreg (5ce0c4a7b12d0067dad527d72b68c726) C:\Windows\system32\drivers\tcpipreg.sys

2010/11/07 14:02:45.0262 TDPIPE (964248aef49c31fa6a93201a73ffaf50) C:\Windows\system32\drivers\tdpipe.sys

2010/11/07 14:02:45.0505 TDTCP (7d2c1ae1648a60fce4aa0f7982e419d3) C:\Windows\system32\drivers\tdtcp.sys

2010/11/07 14:02:45.0896 tdx (ab4fde8af4a0270a46a001c08cbce1c2) C:\Windows\system32\DRIVERS\tdx.sys

2010/11/07 14:02:46.0048 TermDD (2c549bd9dd091fbfaa0a2a48e82ec2fb) C:\Windows\system32\DRIVERS\termdd.sys

2010/11/07 14:02:46.0227 tifm21 (28b7f973c36d157a7885b1ae42a4a2a9) C:\Windows\system32\drivers\tifm21.sys

2010/11/07 14:02:46.0818 tos_sps32 (1ea5f27c29405bf49799feca77186da9) C:\Windows\system32\DRIVERS\tos_sps32.sys

2010/11/07 14:02:47.0107 tssecsrv (29f0eca726f0d51f7e048bdb0b372f29) C:\Windows\system32\DRIVERS\tssecsrv.sys

2010/11/07 14:02:47.0796 tunmp (a858917785681743c512950fdfa14db7) C:\Windows\system32\DRIVERS\tunmp.sys

2010/11/07 14:02:48.0827 tunnel (29f1d1d888ee61d20d5662e72aa34129) C:\Windows\system32\DRIVERS\tunnel.sys

2010/11/07 14:02:48.0887 TVALZ (792a8b80f8188aba4b2be271583f3e46) C:\Windows\system32\DRIVERS\TVALZ_O.SYS

2010/11/07 14:02:48.0982 uagp35 (c3ade15414120033a36c0f293d4a4121) C:\Windows\system32\drivers\uagp35.sys

2010/11/07 14:02:49.0158 udfs (6348da98707ceda8a0dfb05820e17732) C:\Windows\system32\DRIVERS\udfs.sys

2010/11/07 14:02:49.0499 uliagpkx (75e6890ebfce0841d3291b02e7a8bdb0) C:\Windows\system32\drivers\uliagpkx.sys

2010/11/07 14:02:49.0722 uliahci (3cd4ea35a6221b85dcc25daa46313f8d) C:\Windows\system32\drivers\uliahci.sys

2010/11/07 14:02:49.0906 UlSata (8514d0e5cd0534467c5fc61be94a569f) C:\Windows\system32\drivers\ulsata.sys

2010/11/07 14:02:50.0090 ulsata2 (38c3c6e62b157a6bc46594fada45c62b) C:\Windows\system32\drivers\ulsata2.sys

2010/11/07 14:02:50.0224 umbus (3fb78f1d1dd86d87bececd9dffa24dd9) C:\Windows\system32\DRIVERS\umbus.sys

2010/11/07 14:02:50.0423 USBAAPL (1df89c499bf45d878b87ebd4421d462d) C:\Windows\system32\Drivers\usbaapl.sys

2010/11/07 14:02:50.0578 usbaudio (f6bf998ae33e3fb6c7d27f0560f1173f) C:\Windows\system32\drivers\usbaudio.sys

2010/11/07 14:02:50.0930 usbccgp (0adb101083dfa5039b1e65fb36551ab1) C:\Windows\system32\DRIVERS\usbccgp.sys

2010/11/07 14:02:51.0089 usbcir (e9476e6c486e76bc4898074768fb7131) C:\Windows\system32\drivers\usbcir.sys

2010/11/07 14:02:51.0230 usbehci (0e3c51bafaa9e00a870ed20adfdc28e7) C:\Windows\system32\DRIVERS\usbehci.sys

2010/11/07 14:02:51.0413 usbhub (ec74d1322d1fbff709bdcbe20c703e1b) C:\Windows\system32\DRIVERS\usbhub.sys

2010/11/07 14:02:51.0516 usbohci (9b3063d4affeb2db74984a7be2f9181a) C:\Windows\system32\DRIVERS\usbohci.sys

2010/11/07 14:02:51.0738 usbprint (b51e52acf758be00ef3a58ea452fe360) C:\Windows\system32\drivers\usbprint.sys

2010/11/07 14:02:52.0071 USBSTOR (7887ce56934e7f104e98c975f47353c5) C:\Windows\system32\DRIVERS\USBSTOR.SYS

2010/11/07 14:02:52.0161 usbuhci (325dbbacb8a36af9988ccf40eac228cc) C:\Windows\system32\DRIVERS\usbuhci.sys

2010/11/07 14:02:53.0389 usbvideo (0a6b81f01bc86399482e27e6fda7b33b) C:\Windows\system32\Drivers\usbvideo.sys

2010/11/07 14:02:53.0703 UVCFTR (5701a984efa8e209848a6d556dd02933) C:\Windows\system32\DRIVERS\UVCFTR_S.SYS

2010/11/07 14:02:53.0844 vga (7d92be0028ecdedec74617009084b5ef) C:\Windows\system32\DRIVERS\vgapnp.sys

2010/11/07 14:02:53.0984 VgaSave (17a8f877314e4067f8c8172cc6d9101c) C:\Windows\System32\drivers\vga.sys

2010/11/07 14:02:54.0151 viaagp (045d9961e591cf0674a920b6ba3ba5cb) C:\Windows\system32\drivers\viaagp.sys

2010/11/07 14:02:54.0276 ViaC7 (56a4de5f02f2e88182b0981119b4dd98) C:\Windows\system32\drivers\viac7.sys

2010/11/07 14:02:54.0354 viaide (fd2e3175fcada350c7ab4521dca187ec) C:\Windows\system32\drivers\viaide.sys

2010/11/07 14:02:54.0676 volmgr (103e84c95832d0ed93507997cc7b54e8) C:\Windows\system32\drivers\volmgr.sys

2010/11/07 14:02:54.0996 volmgrx (294da8d3f965f6a8db934a83c7b461ff) C:\Windows\system32\drivers\volmgrx.sys

2010/11/07 14:02:55.0093 volsnap (11ef6c1caef76b685233450a126125d6) C:\Windows\system32\drivers\volsnap.sys

2010/11/07 14:02:55.0368 vsmraid (d984439746d42b30fc65a4c3546c6829) C:\Windows\system32\drivers\vsmraid.sys

2010/11/07 14:02:55.0831 WacomPen (48dfee8f1af7c8235d4e626f0c4fe031) C:\Windows\system32\drivers\wacompen.sys

2010/11/07 14:02:56.0124 Wanarp (6e1a5be9a0605f3d932ff35fba2b22b3) C:\Windows\system32\DRIVERS\wanarp.sys

2010/11/07 14:02:56.0188 Wanarpv6 (6e1a5be9a0605f3d932ff35fba2b22b3) C:\Windows\system32\DRIVERS\wanarp.sys

2010/11/07 14:02:56.0533 Wd (afc5ad65b991c1e205cf25cfdbf7a6f4) C:\Windows\system32\drivers\wd.sys

2010/11/07 14:02:57.0005 Wdf01000 (b6f0a7ad6d4bd325fbcd8bac96cd8d96) C:\Windows\system32\drivers\Wdf01000.sys

2010/11/07 14:02:58.0945 WmiAcpi (701a9f884a294327e9141d73746ee279) C:\Windows\system32\drivers\wmiacpi.sys

2010/11/07 14:02:59.0156 ws2ifsl (84620aecdcfd2a7a14e6263927d8c0ed) C:\Windows\system32\drivers\ws2ifsl.sys

2010/11/07 14:02:59.0362 WUDFRd (a2aafcc8a204736296d937c7c545b53f) C:\Windows\system32\DRIVERS\WUDFRd.sys

2010/11/07 14:02:59.0523 \HardDisk0 - detected Rootkit.Win32.TDSS.tdl4 (0)

2010/11/07 14:02:59.0530 ================================================================================

2010/11/07 14:02:59.0530 Scan finished

2010/11/07 14:02:59.0530 ================================================================================

2010/11/07 14:02:59.0559 Detected object count: 1

2010/11/07 14:03:16.0834 \HardDisk0 - will be cured after reboot

2010/11/07 14:03:16.0834 Rootkit.Win32.TDSS.tdl4(\HardDisk0) - User select action: Cure

2010/11/07 14:03:34.0798 Deinitialize success

ComboFix 10-11-07.01 - e2c 06/11/2010 18:25:39.1.2 - x86

Microsoft

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Update: I can open all browsers (Google Chrome, Firefox, Opera) without hijacks, but the trojan(s) still seem to be there. Avira, MS Security Essentials and MBAM are all picking up a number of things if/when I open up a browser, though there seems to be a bit of a time lag from opening browser window until the malware and trojan(s) become activated.

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Hi,

Delete your copy of DDS from you desktop.

Please download the latest version of DDS and save it to your desktop.

  • Disable any script blocking protection.
  • Double click dds.com to run the tool..
  • When done, DDS will open two logs (DDS.txt and Attach.txt).
  • Save both reports to your desktop.

Please include the contents of DDS.txt in your next reply.

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Hi,

Reboot your machine and when the Boot Menu flashes up - select "Microsoft Windows Recovery Console"

(you need to be very fast with the arrow key as you only have a couple of seconds before it defaults to the windows XP bootup)

RC_BootMenu.gif

RConsole_A.png

When you get to the above screen, take note of the number that references your operating system.

If it's '1' like the picture above, type 1 and press Enter

RConsole_Fixmbr.png

Next type FIXMBR

RConsole_FixmbrB.png

If it ask if you're sure you want to write a new MBR, answer 'Y'

Then type EXIT to reboot the machine.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Download this tool to desktop:

http://www2.gmer.net/mbr/mbr.exe

Double click it & post the log it creates on desktop. (mbr.log)

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Hi Gammo - I'm running Vista (home premium) on the infected computer.

Am not seeing the screen for the Recovery Console and am not entirely sure how to get to it. (Although I know what the screen looks like, since I see it every time I boot my netbook, which is running X*.)

Sorry to have to ask for "extra" help, but this is not something I have ever had to do on my Vista box.

Thanks in advance

e2c

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Hi,

Can you do this?

First, you must verify that you can access the Vista Recovery Environment.

To do so, restart your computer and begin tapping the F8 key to enable the Advanced Start menu.

If the option 'Repair your computer' is available, select it.

If not available, you will need to insert your Vista installation dvd and restart, then press any key when prompted to boot from the cd.

At the Install Windows screen, select Repair your computer. (image below)

3.gif

Restart the computer and logon to the Recovery Environment.

Once you get to the System Recovery Options screen, first take note of the drive letter assigned to the operating system, then select Command Prompt.

5.gif

Type the following bolded command at the prompt then hit Enter.

FIXMBR

Type Exit then restart your computer and logon in normal mode.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Download this tool to desktop:

http://www2.gmer.net/mbr/mbr.exe

Double click it & post the log it creates on desktop. (mbr.log)

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Hi,

Lets try another method:

Hiren's BootCD

  • *** Please print these instructions ***
  1. Download Hiren's BootCD to the desktop.
  2. Extract the zipped HirensBootCD.zip to your desktop.
  3. Open the extracted HirensBootCD folder and extract the zipped HirensBootCD.iso.
  4. Double click the BurnToCD.cmd bat file contained in the HirensBootCD folder. This will launch BurnCDCC.
  5. Insert a blank CD in your drive.
  6. Press Start. This will burn the image to disc. After it has completed...
  7. Restart your sick computer and boot from the HBCD you created.

    • If your PC is not booting from the CD, you need to change the boot order:
      • Restart your PC
      • As soon as you get an image, press the Setup key. This is usually F2, F10, F12 or Del. On some machines the key can also be a different one. It should, however, be stated on the screen which key is the setup key.
      • Once you enter the computer's BIOS, use the arrow keys and tab key to move between elements. Press enter to select an item to change.
      • Navigate to the tab, where you can set the boot order. It should be called Boot or Boot order
      • The tab should now show your current boot order.
      • If the CD-drive is not at the top, please navigate to the CD-Rom drive with the keys arrows. Then move it to the top of the list. The keys for switching boot position are usually + to move up and - to move down. However they can be different, but they should be stated in the help, so that you can find them easily.
      • Once the CD-drive is on top of the boot order, navigate to Exit and select Exit saving changes.

[*]Your PC should now boot from your CD.

[*]Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted.

[*]When the CD boots choose "DOS BootCD".

10.2_startup.gif

At the Hiren's BootCD main menu, select Next and hit Enter.

main_menu.gif

At the second menu select 1 MBR (Master Boot Record)Tools

menu2.gif

In the list of MBR Tools select 1 MBR Work 1.08

mbr_tool.gif

This screen will show the hard drive configuration.

mbr_tool_fix.gif

Type 5 to Install standard MBR code then hit Enter

Type 1 to select Standard then hit Enter

Type Y then hit Enter to confirm

Type E then hit Enter to exit

Press Ctrl+Alt+Del to restart the machine

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Download this tool to desktop:

http://www2.gmer.net/mbr/mbr.exe

Double click it & post the log it creates on desktop. (mbr.log)

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Not a good result...

Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net

Windows 6.0.6000

CreateFile("\\.\PHYSICALDRIVE0"): The process cannot access the file because it is being used by another process.

device: opened successfully

user: error reading MBR

kernel: MBR read successfully

user != kernel MBR !!!

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Hi,

Are you still experiencing redirects/other problems? If NOT, follow these instructions:

Download TFC to your desktop

  • Open the file and close any other windows.
  • It will close all programs itself when run, make sure to let it run uninterrupted.
  • Click the Start button to begin the process. The program should not take long to finish its job
  • Once its finished it should reboot your machine, if not, do this yourself to ensure a complete clean

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Start Malwarebytes' Anti-Malware

  • Once the program has loaded, click the "Update" tab and click the "Check For updates" button.
  • Once the updates were downloaded, click the "Scanner" tab, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

I'd like us to scan your machine with ESET OnlineScan

  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the esetOnline.png button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

    1. Click on esetSmartInstall.png to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the esetSmartInstallDesktopIcon.png icon on your desktop.

    3. Check esetAcceptTerms.png
    4. Click the esetStart.png button.
    5. Accept any security warnings from your browser.
    6. Check esetScanArchives.png
    7. Push the Start button.
    8. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    9. When the scan completes, push esetListThreats.png
    10. Push esetExport.png, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    11. Push the esetBack.png button.
    12. Push esetFinish.png

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OK... the redirects stopped yesterday.

Here is the MBAM log -

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 5084

Windows 6.0.6000

Internet Explorer 7.0.6000.16945

09/11/2010 2:38:40 PM

mbam-log-2010-11-09 (14-38-40).txt

Scan type: Quick scan

Objects scanned: 154746

Time elapsed: 17 minute(s), 39 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

The ESET scan didn't find anything, either.

About a day and a half ago, Avira and MBAM were still detecting a number of trojans and some malware. (Also a folder that seemed to be part of the infection.)

But I'm not seeing any of that now.

However, I am concerned that my HD still isn't entirely clean.

Thanks in advance for your continued help!

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Hi,

Your logs appear to be clean now. There is only a bit of cleanup that we will deal with in this post, as well as prevention from future infections. :lol:

Remove Combofix now that we're done with it.

  • Please press the Windows Key and R on your keyboard. This will bring up the Run... command.
  • Now type in Combofix /Uninstall in the runbox and click OK. (Notice the space between the "x" and "/")
    CF_Uninstall-1.jpg
  • Please follow the prompts to uninstall Combofix.
  • You will then recieve a message saying Combofix was uninstalled successfully once it's done uninstalling itself.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  • Download OTC to your desktop and run it
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so.
  • Click Yes to begin the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Please download JavaRa to your desktop and unzip it to its own folder

  • Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Open JavaRa.exe again and select Search For Updates.
  • Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest Java Runtime Environment (JRE) version for your computer.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Keep a backup of your important files

Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Make proper use of your anti-virus and firewall

You should keep your anti-virus and firewall guard enabled at all times, don't shut them off unless there's a specific reason to do so.

Also, regularly performing a full system scan with your anti-virus program is a good idea to make sure nothing has slipped through your protection. Once every two weeks works well for many people. You can set the scan to run during a time when you don't plan to use the computer and just leave it to complete on its own.

Keep in mind that anti-virus programs are far from perfect. They don't protect you against every piece of malware that's out there, so don't trust them blindly. If an anti-virus reports a file as 'clean' then it's doesn't necessarily has to mean it is.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Keep all your software updated

It is important to keep up on system updates from Microsoft by regularly checking their website at: http://windowsupdate.microsoft.com/, as these patch critical security vulnerabilities and help to keep you safe.

It's also important to keep programs up to date so that malware doesn't exploit any old security flaws. FileHippo Update Checker is an extremely helpful program that will tell you which of your programs need to be updated. Java and Adobe Reader are two of the main security vulnerabilities. You can find the latest version of Java here, you will want the Java SE Runtime Environment (JRE) one. You can find the latest version of Adobe Reader here.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Use a safer web browser

Internet Explorer is not the most secure tool for browsing the web. It has been known to be very susceptible to infection, and there are a couple good free alternatives: Firefox and Opera. Both are excellent faster, safer, more powerful and functional free alternatives to Internet Explorer. It's definitely worth the short period of adjustment to start using one of these. If you wish to continue using Internet Explorer, it would be a good idea to follow the tutorial here which will help you to make IE much safer.

If you decide to use the Firefox browser, the McAfee SiteAdvisor add-on will nicely help to enhance your security. This add-on tells you whether the sites you are about to visit are safe or not. A must if you do a lot of Googling.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Some other security programs

It is wise these days to have a few security programs installed and running on your machine except from just an anti-virus and a firewall. I will list some of them.

  • A good anti-spyware program installed on your pc is very important to help remove any spyware that may have gotten on your computer. I highly recommend Malwarebytes' Anti-Malware.
  • SpywareBlaster to help prevent spyware from installing in the first place.
  • MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. This prevents your computer from connecting to those sites in the future.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Be careful

Having security programs installed is very helpful to you, but none of them have the gift of human thought. The best way to make sure you don't get infected is to exercise common sense. Be careful of what websites you visit - if a site looks suspicious, trust your instincts and get out of there. Be careful of what attachments you open in emails and files you download from websites - check them over carefully to make sure that you know what you're getting.

Using peer-to-peer programs (eg: LimeWire, BitTorrent, uTorrent, Kazaa) or downloading cracks and keygens is something else to avoid. These are the most common way to get infected. Malware writers use these programs to spread infections as it is the easiest way for them. The majority of infections we see in the Malware Removal forum are due to people using p2p programs to download cracks/keygens/warez. These are not only illegal, but will always contain some form of malware. You have no way of verifying that the things you download are legitimate or that they don't contain malware. Even with an up to date anti-virus and firewall, some of these things will still infect you. It is highly recommend that you uninstall all peer-to-peer programs. It just isn't worth it.

Other common ways of getting infected are dis-reputable sites forcing you to download and install a codec. Or viruses using Instant Messaging programs (Windows Live Messenger, MSN Messenger, AIM) to send a file claiming it to be "photos" from a friend, only for it to turn out to be a virus.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Slow computer?

If your computer begins to slow down in the future for no particular reason, your first step should not be to come to the malware forum. As your computer ages and is used, it's parts wear, files and programs accumulate, and its performance can decrease. To restore your computer's performance to its best possible level, follow the steps in this page written by malware expert Miekiemoes.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

I'll leave this thread open for a couple days in case you come across any lingering problems that need fixing, then I'll close it up. If you need it reopened for any reason just shoot me a PM. It's been a pleasure working with you, now best of luck!

Cheers,

Gammo :lol:

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