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Cant Connect to Internet with WLAN or LAN


byrnez

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Hi guys,

Im writing off my girlfriends PC the other PC is unable to get on the internet.When i check the connection properties it has no ips.Avira says i have a ATRAPS.GEN in 0059.dll.I dont have any logs atm because the infected pc can not connect.I have ran Malware Bytes in safe mode also and each time the report says it cant be deleted as in avira.

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Hello byrnez

Welcome to Malwarebytes.

=====================

Did you have an infection cause this?

What kind of operating system is this?

Check to see if this is the cause.

Open Internet Explorer and go to Tools > Internet Options > Connections > Lan Settings.

Check that there are no check mark in the proxy server zone at the bottom.

If they are checked please uncheck both of them and click ok then ok again to exit Internet Properties.

Then see if you can get online.

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  • 2 weeks later...

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