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malwarebytes & hi-jack this wont run, BSOD in safe mode


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hello all...new to the forum....but ive lurked before and not needed to post until now.

this is an on going issue on my PC that has been present since nov of last year. When the problems first came up i could not do anything with the computer. frustrated...i gave up and eventually picked up a nice netbook. now...a year later...i need the desktop and want it fixed.

i started it for the first time today and a lot of the issues are now dormant. when i first started the comp...it connected to the internet, but no pages would load. i un-installed Norton, and was then able to use the internet. knowing i could get online now and that i still had an issue i downloaded the newest malwarebytes. i installed it on the comp, it ran for approx. 2 seconds...then disappeared. i tried the same thing with hijack this...again...ran for a couple seconds...then gone. thinking that maybe i could access them in safe mode...i restarted and attempted to enter safe mode. the screen comes up, and after selecting safe mode....i get the blue screen of death.

please help...thank you.

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Hello ,

And :D My name is Elise and I'll be glad to help you with your computer problems.

I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications.

-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.

Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:

  • Please download OTL from one of the following mirrors:

    [*]Save it to your desktop.

    [*]Double click on the otlDesktopIcon.png icon on your desktop.

    [*]Click the "Scan All Users" checkbox.

    [*]Push the Quick Scan button.

    [*]Two reports will open, copy and paste them in a reply here:

    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

Please download Rootkit Unhooker and save it to your Desktop

  • Double-click on RKUnhookerLE to run it
  • Click the Report tab, then click Scan
  • Check Drivers, Stealth and uncheck the rest
  • Click OK
  • Wait until it's finished and then go to File > Save Report
  • Save the report to your Desktop

Copy the entire contents of the report and paste it in a reply here.

Note - you may get this warning it is ok, just ignore: "Rootkit Unhooker has detected a parasite inside itself!

It is recommended to remove parasite, okay?"

-------------------------------------------------------------

In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply

  • A detailed description of your problems
  • A new OTL log (don't forget extra.txt)
  • RKU log

Thanks and again sorry for the delay.

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sorry for the delay.....

OTL logfile created on: 11/4/2010 6:06:53 PM - Run 1

OTL by OldTimer - Version 3.2.17.2 Folder = C:\Documents and Settings\Owner\My Documents\Downloads

Windows XP Media Center Edition Service Pack 2 (Version = 5.1.2600) - Type = NTWorkstation

Internet Explorer (Version = 7.0.5730.11)

Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 73.00% Memory free

4.00 Gb Paging File | 3.00 Gb Available in Paging File | 89.00% Paging File free

Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files

Drive C: | 461.42 Gb Total Space | 367.27 Gb Free Space | 79.60% Space Free | Partition Type: NTFS

Drive D: | 4.33 Gb Total Space | 1.34 Gb Free Space | 30.98% Space Free | Partition Type: FAT32

Computer Name: YOUR-499527DB54 | User Name: Owner | Logged in as Administrator.

Boot Mode: Normal | Scan Mode: All users | Quick Scan

Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2010/11/04 18:06:17 | 000,576,000 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Owner\My Documents\Downloads\OTL.exe

PRC - [2009/10/22 17:33:04 | 000,150,020 | ---- | M] () -- C:\Documents and Settings\Owner\Local Settings\Temp\e.exe

PRC - [2009/10/09 14:24:55 | 000,919,024 | ---- | M] (Google Inc.) -- C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

PRC - [2008/08/28 20:15:31 | 000,611,664 | ---- | M] (Lavasoft) -- C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

PRC - [2008/08/28 19:00:38 | 001,035,264 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe

PRC - [2008/02/22 04:25:21 | 000,144,784 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe

PRC - [2008/02/22 01:23:35 | 000,135,168 | ---- | M] (Sun Microsystems, Inc.) -- C:\WINDOWS\system32\java.exe

PRC - [2008/01/15 10:28:20 | 000,204,800 | ---- | M] () -- C:\Program Files\Linksys\Linksys Updater\bin\LinksysUpdater.exe

PRC - [2007/02/03 21:39:49 | 000,172,032 | ---- | M] (New Boundary Technologies, Inc.) -- C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS

PRC - [2007/01/31 14:55:42 | 000,096,370 | ---- | M] (Canon Inc.) -- C:\Program Files\Canon\CAL\CALMAIN.exe

PRC - [2007/01/04 17:38:08 | 000,024,652 | ---- | M] (Viewpoint Corporation) -- C:\Program Files\Viewpoint\Common\ViewpointService.exe

PRC - [2006/11/15 16:58:26 | 000,151,552 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe

PRC - [2006/11/15 16:57:58 | 000,081,920 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe

PRC - [2006/09/21 10:36:22 | 009,138,176 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel Audio Studio\IntelAudioStudio.exe

PRC - [2005/10/12 18:16:06 | 000,172,032 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology\ELService.exe

PRC - [2004/12/08 21:57:36 | 000,550,912 | ---- | M] () -- C:\WINDOWS\mHotkey.exe

========== Modules (SafeList) ==========

MOD - [2010/11/04 18:06:17 | 000,576,000 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Owner\My Documents\Downloads\OTL.exe

MOD - [2006/10/22 12:22:00 | 001,470,464 | ---- | M] () -- C:\WINDOWS\system32\nview.dll

MOD - [2006/10/22 12:22:00 | 000,081,920 | ---- | M] (NVIDIA Corporation) -- C:\WINDOWS\system32\nvwddi.dll

MOD - [2006/08/25 11:45:55 | 001,054,208 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll

========== Win32 Services (SafeList) ==========

SRV - [2008/08/28 20:15:31 | 000,611,664 | ---- | M] (Lavasoft) [Auto | Running] -- C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe -- (aawservice)

SRV - [2008/01/15 10:28:20 | 000,204,800 | ---- | M] () [Auto | Running] -- C:\Program Files\Linksys\Linksys Updater\bin\LinksysUpdater.exe -- (LinksysUpdater)

SRV - [2007/02/03 21:39:49 | 000,172,032 | ---- | M] (New Boundary Technologies, Inc.) [Auto | Running] -- C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS -- (PrismXL)

SRV - [2007/01/31 14:55:42 | 000,096,370 | ---- | M] (Canon Inc.) [Auto | Running] -- C:\Program Files\Canon\CAL\CALMAIN.exe -- (CCALib8)

SRV - [2007/01/04 17:38:08 | 000,024,652 | ---- | M] (Viewpoint Corporation) [Auto | Running] -- C:\Program Files\Viewpoint\Common\ViewpointService.exe -- (Viewpoint Manager Service)

SRV - [2006/11/15 16:57:58 | 000,081,920 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe -- (IAANTMon) Intel®

SRV - [2005/10/12 18:16:06 | 000,172,032 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology\ELService.exe -- (ELService)

========== Driver Services (SafeList) ==========

DRV - [2009/05/31 20:51:44 | 000,033,824 | ---- | M] () [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\oreans32.sys -- (oreans32)

DRV - [2007/02/06 23:09:41 | 000,520,960 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\atinavrr.sys -- (ATIAVPCI)

DRV - [2006/10/31 13:46:36 | 000,250,368 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\IASTOR.SYS -- (iaStor)

DRV - [2006/10/22 12:22:00 | 003,994,624 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\nv4_mini.sys -- (nv)

DRV - [2006/09/07 14:25:06 | 001,178,088 | ---- | M] (SigmaTel, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\sthda.sys -- (STHDA)

DRV - [2006/07/07 14:24:24 | 000,564,224 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\BCMWL5.SYS -- (BCM43XX)

DRV - [2005/12/02 17:38:04 | 000,041,728 | ---- | M] (Sonic Focus, Inc) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\sfng32.sys -- (sfng32)

DRV - [2005/10/12 18:15:50 | 000,007,552 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\ELacpi.sys -- (ELacpi)

DRV - [2005/10/12 18:15:48 | 000,007,040 | ---- | M] (Intel Corporation) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\ELmon.sys -- (ELmon)

DRV - [2005/10/12 18:15:24 | 000,006,912 | ---- | M] (Intel Corporation) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\ELkbd.sys -- (ELkbd)

DRV - [2005/10/12 18:15:22 | 000,006,400 | ---- | M] (Intel Corporation) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\ELmou.sys -- (ELmou)

DRV - [2005/10/12 18:15:20 | 000,006,400 | ---- | M] (Intel Corporation) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\ELhid.sys -- (ELhid)

DRV - [2005/03/17 12:51:16 | 001,033,600 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\HSF_DPV.sys -- (HSF_DPV)

DRV - [2005/03/17 12:50:36 | 000,221,440 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\HSFHWBS2.sys -- (HSFHWBS2)

DRV - [2005/03/17 12:50:32 | 000,705,280 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\HSF_CNXT.sys -- (winachsf)

DRV - [2005/01/07 17:07:18 | 000,138,752 | ---- | M] (Windows ® Server 2003 DDK provider) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\Hdaudbus.sys -- (HDAudBus)

DRV - [2004/08/10 15:00:00 | 000,179,584 | ---- | M] (Mylex Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\dac2w2k.sys -- (dac2w2k)

DRV - [2004/08/10 15:00:00 | 000,049,024 | ---- | M] (QLogic Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\ql1280.sys -- (ql1280)

DRV - [2004/08/10 15:00:00 | 000,045,312 | ---- | M] (QLogic Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\ql12160.sys -- (ql12160)

DRV - [2004/08/10 15:00:00 | 000,040,320 | ---- | M] (QLogic Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\ql1080.sys -- (ql1080)

DRV - [2004/08/10 15:00:00 | 000,036,736 | ---- | M] (Promise Technology, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\ultra.sys -- (ultra)

DRV - [2004/08/10 15:00:00 | 000,032,640 | ---- | M] (LSI Logic) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\symc8xx.sys -- (symc8xx)

DRV - [2004/08/10 15:00:00 | 000,030,688 | ---- | M] (LSI Logic) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\sym_u3.sys -- (sym_u3)

DRV - [2004/08/10 15:00:00 | 000,028,384 | ---- | M] (LSI Logic) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\sym_hi.sys -- (sym_hi)

DRV - [2004/08/10 15:00:00 | 000,026,496 | ---- | M] (Advanced System Products, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\asc.sys -- (asc)

DRV - [2004/08/10 15:00:00 | 000,019,072 | ---- | M] (Adaptec, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\sparrow.sys -- (Sparrow)

DRV - [2004/08/10 15:00:00 | 000,017,280 | ---- | M] (American Megatrends Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\mraid35x.sys -- (mraid35x)

DRV - [2004/08/10 15:00:00 | 000,016,256 | ---- | M] (Symbios Logic Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\symc810.sys -- (symc810)

DRV - [2004/08/10 15:00:00 | 000,014,848 | ---- | M] (Advanced System Products, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\asc3550.sys -- (asc3550)

DRV - [2004/08/10 15:00:00 | 000,006,656 | ---- | M] (CMD Technology, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\cmdide.sys -- (CmdIde)

DRV - [2004/08/10 15:00:00 | 000,005,248 | ---- | M] (Acer Laboratories Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\aliide.sys -- (AliIde)

DRV - [2004/08/04 03:10:14 | 000,015,360 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\MPE.sys -- (MPE)

DRV - [2004/08/03 19:07:44 | 000,043,008 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\amdagp.sys -- (amdagp)

DRV - [2004/08/03 19:07:44 | 000,041,088 | ---- | M] (Silicon Integrated Systems Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\sisagp.sys -- (sisagp)

DRV - [2001/08/17 09:49:32 | 000,019,968 | ---- | M] (Macronix International Co., Ltd. ) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\mxnic.sys -- (mxnic)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm

IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com

IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultName = Google

IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultURL = http://www.google.com/search?q={searchTerm...tf8&oe=utf8

IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com

IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultName = Google

IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultURL = http://www.google.com/search?q={searchTerm...tf8&oe=utf8

IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-21-1612166956-1529711787-1249960972-1006\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultName = Google

IE - HKU\S-1-5-21-1612166956-1529711787-1249960972-1006\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultURL = http://www.google.com/search?q={searchTerm...tf8&oe=utf8

IE - HKU\S-1-5-21-1612166956-1529711787-1249960972-1006\Software\Microsoft\Internet Explorer\SearchURL\CNNSI, = search.sportsillustrated.cnn.com/pages/search.jsp?query=%s

IE - HKU\S-1-5-21-1612166956-1529711787-1249960972-1006\Software\Microsoft\Internet Explorer\SearchURL\Dictionary, = dictionary.reference.com/search?q=%s

IE - HKU\S-1-5-21-1612166956-1529711787-1249960972-1006\Software\Microsoft\Internet Explorer\SearchURL\Google, = google.com/search?q=%s

IE - HKU\S-1-5-21-1612166956-1529711787-1249960972-1006\Software\Microsoft\Internet Explorer\SearchURL\GoogleGroups, = groups-beta.google.com/groups?q=%s

IE - HKU\S-1-5-21-1612166956-1529711787-1249960972-1006\Software\Microsoft\Internet Explorer\SearchURL\GoogleImages, = images.google.com/images?hl=en&lr=&q=%s

IE - HKU\S-1-5-21-1612166956-1529711787-1249960972-1006\Software\Microsoft\Internet Explorer\SearchURL\GoogleNews, = news.google.com/news?tab=gn&hl=en&ie=UTF-8&q=%s&btnG=Search+News

IE - HKU\S-1-5-21-1612166956-1529711787-1249960972-1006\Software\Microsoft\Internet Explorer\SearchURL\KB, = support.microsoft.com/search/default.aspx?query=%s

IE - HKU\S-1-5-21-1612166956-1529711787-1249960972-1006\Software\Microsoft\Internet Explorer\SearchURL\KBDLL, = support.microsoft.com/dllhelp/default.aspx?dlltype=file&l=55α=%s&S=1

IE - HKU\S-1-5-21-1612166956-1529711787-1249960972-1006\Software\Microsoft\Internet Explorer\SearchURL\Movies, = fandango.com/my_box_office.asp?searchby=2&txtCityZip=%s

IE - HKU\S-1-5-21-1612166956-1529711787-1249960972-1006\Software\Microsoft\Internet Explorer\SearchURL\MSN, = search.msn.com/results.asp?q=%s

IE - HKU\S-1-5-21-1612166956-1529711787-1249960972-1006\Software\Microsoft\Internet Explorer\SearchURL\Thesaurus, = thesaurus.reference.com/search?q=%s

IE - HKU\S-1-5-21-1612166956-1529711787-1249960972-1006\Software\Microsoft\Internet Explorer\SearchURL\Weather, = weather.com/weather/local/%s

IE - HKU\S-1-5-21-1612166956-1529711787-1249960972-1006\Software\Microsoft\Internet Explorer\SearchURL\Yahoo, = search.yahoo.com/search?p=%s

IE - HKU\S-1-5-21-1612166956-1529711787-1249960972-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-21-1612166956-1529711787-1249960972-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local;<local>

========== FireFox ==========

FF - prefs.js..browser.startup.homepage: "www.google.com"

FF - HKLM\software\mozilla\Mozilla Firefox 2.0.0.20\extensions\\Components: C:\PROGRA~1\Mozilla Firefox\components [2008/12/19 18:21:53 | 000,000,000 | ---D | M]

FF - HKLM\software\mozilla\Mozilla Firefox 2.0.0.20\extensions\\Plugins: C:\PROGRA~1\Mozilla Firefox\plugins [2008/12/19 18:21:53 | 000,000,000 | ---D | M]

[2009/10/27 18:26:31 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\k3cu052o.default\extensions

[2009/08/11 15:54:21 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\k3cu052o.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}

[2009/05/09 18:39:20 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\k3cu052o.default\extensions\moveplayer@movenetworks.com

[2007/06/14 18:51:55 | 000,002,386 | ---- | M] () -- C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\k3cu052o.default\searchplugins\siteadvisor.xml

[2009/11/01 12:43:13 | 000,000,000 | ---D | M] -- C:\Program Files\Mozilla Firefox\extensions

[2008/04/01 20:49:15 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA}

[2008/10/04 10:41:59 | 000,000,000 | ---D | M] -- C:\Program Files\Mozilla Firefox\extensions\talkback@mozilla.org

[2009/03/31 22:47:26 | 000,324,976 | ---- | M] (Symantec Corporation) -- C:\Program Files\Mozilla Firefox\components\coFFPlgn.dll

[2008/12/19 18:21:50 | 000,067,688 | ---- | M] (Mozilla Foundation) -- C:\Program Files\Mozilla Firefox\components\jar50.dll

[2008/12/19 18:21:50 | 000,054,368 | ---- | M] (Mozilla Foundation) -- C:\Program Files\Mozilla Firefox\components\jsd3250.dll

[2008/12/19 18:21:50 | 000,034,944 | ---- | M] (Mozilla Foundation) -- C:\Program Files\Mozilla Firefox\components\myspell.dll

[2008/12/19 18:21:50 | 000,046,712 | ---- | M] (Mozilla Foundation) -- C:\Program Files\Mozilla Firefox\components\spellchk.dll

[2008/12/19 18:21:51 | 000,172,136 | ---- | M] (Mozilla Foundation) -- C:\Program Files\Mozilla Firefox\components\xpinstal.dll

[2007/04/16 13:07:12 | 000,180,293 | ---- | M] () -- C:\Program Files\Mozilla Firefox\plugins\npViewpoint.dll

[2007/03/09 19:16:44 | 000,189,496 | ---- | M] (Yahoo! Inc.) -- C:\Program Files\Mozilla Firefox\plugins\npyaxmpb.dll

O1 HOSTS File: ([2004/08/10 15:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts

O1 - Hosts: 127.0.0.1 localhost

O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)

O2 - BHO: (SSVHelper Class) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll (Sun Microsystems, Inc.)

O2 - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\Program Files\Google\GoogleToolbar2.dll (Google Inc.)

O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll (Google Inc.)

O3 - HKLM\..\Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - No CLSID value found.

O3 - HKLM\..\Toolbar: (&Google) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\Program Files\Google\GoogleToolbar2.dll (Google Inc.)

O3 - HKU\.DEFAULT\..\Toolbar\WebBrowser: (&Google) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\Program Files\Google\GoogleToolbar2.dll (Google Inc.)

O3 - HKU\S-1-5-18\..\Toolbar\WebBrowser: (&Google) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\Program Files\Google\GoogleToolbar2.dll (Google Inc.)

O3 - HKU\S-1-5-21-1612166956-1529711787-1249960972-1006\..\Toolbar\WebBrowser: (&Google) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\Program Files\Google\GoogleToolbar2.dll (Google Inc.)

O4 - HKLM..\Run: [Adobe Photo Downloader] C:\Program Files\Adobe\Adobe Photoshop Lightroom 1.4\apdproxy.exe (Adobe Systems Incorporated)

O4 - HKLM..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe (Apple Inc.)

O4 - HKLM..\Run: [CHotkey] C:\WINDOWS\mHotkey.exe ()

O4 - HKLM..\Run: [iAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe (Intel Corporation)

O4 - HKLM..\Run: [intelAudioStudio] C:\Program Files\Intel Audio Studio\IntelAudioStudio.exe (Intel Corporation)

O4 - HKLM..\Run: [KernelFaultCheck] File not found

O4 - HKLM..\Run: [mcinfo_1209595880] C:\DOCUME~1\Owner\LOCALS~1\Temp\mcinfo_1209595880.exe File not found

O4 - HKLM..\Run: [net] C:\WINDOWS\System32\net.net (Privat)

O4 - HKLM..\Run: [NvCplDaemon] C:\WINDOWS\System32\NvCpl.DLL (NVIDIA Corporation)

O4 - HKLM..\Run: [NvMediaCenter] C:\WINDOWS\System32\NvMcTray.DLL (NVIDIA Corporation)

O4 - HKLM..\Run: [nwiz] C:\WINDOWS\System32\nwiz.exe ()

O4 - HKLM..\Run: [sigmatelSysTrayApp] File not found

O4 - HKLM..\Run: [sunJavaUpdateSched] C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe (Sun Microsystems, Inc.)

O4 - HKU\S-1-5-21-1612166956-1529711787-1249960972-1006..\Run: [Aim6] C:\Program Files\AIM6\aim6.exe (AOL LLC)

O4 - HKU\S-1-5-21-1612166956-1529711787-1249960972-1006..\Run: [Desktop Software] C:\Program Files\ComcastUI\Universal Installer\uinstaller.exe (SupportSoft, Inc.)

O4 - HKU\S-1-5-21-1612166956-1529711787-1249960972-1006..\Run: [PopRock] C:\Documents and Settings\Owner\Local Settings\Temp\e.exe ()

O4 - HKU\S-1-5-21-1612166956-1529711787-1249960972-1006..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (Google Inc.)

O4 - HKU\S-1-5-21-1612166956-1529711787-1249960972-1006..\Run: [universal Installer] C:\Program Files\ComcastUI\Universal Installer\uinstaller.exe (SupportSoft, Inc.)

O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe (Adobe Systems Incorporated)

O4 - Startup: C:\Documents and Settings\Owner\Start Menu\Programs\Startup\Yahoo! Widget Engine.lnk = C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe (Yahoo! Inc.)

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: InstallVisualStyle = C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles (Microsoft)

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: InstallTheme = C:\WINDOWS\Resources\Themes\Royale.theme ()

O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145

O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: NoDispScrSavPage = 0

O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: NoDispBackgroundPage = 0

O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145

O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: NoDispScrSavPage = 0

O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: NoDispBackgroundPage = 0

O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145

O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: NoDispScrSavPage = 0

O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: NoDispBackgroundPage = 0

O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145

O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: NoDispScrSavPage = 0

O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: NoDispBackgroundPage = 0

O7 - HKU\S-1-5-21-1612166956-1529711787-1249960972-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145

O7 - HKU\S-1-5-21-1612166956-1529711787-1249960972-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoSaveSettings = 0

O7 - HKU\S-1-5-21-1612166956-1529711787-1249960972-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: NoDispBackgroundPage = 0

O7 - HKU\S-1-5-21-1612166956-1529711787-1249960972-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: NoDispScrSavPage = 0

O9 - Extra 'Tools' menuitem : Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\npjpi160_05.dll (Sun Microsystems, Inc.)

O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} C:\Program Files\Yahoo!\Common\Yinsthelper.dll (Installation Support)

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab (Java Plug-in 1.6.0_05)

O16 - DPF: {CAFEEFAC-0015-0000-0002-ABCDEFFEDCBA} http://java.sun.com/update/1.5.0/jinstall-...indows-i586.cab (Java Plug-in 1.5.0_02)

O16 - DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab (Java Plug-in 1.6.0)

O16 - DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab (Java Plug-in 1.6.0_03)

O16 - DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab (Java Plug-in 1.6.0_05)

O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab (Java Plug-in 1.6.0_05)

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab (Shockwave Flash Object)

O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} http://www.driveragent.com/files/driveragent.cab (Driver Agent ActiveX Control)

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 68.87.71.230 68.87.73.246

O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)

O20 - HKLM Winlogon: Shell - (rundll32.exe) - File not found

O20 - HKLM Winlogon: Shell - (pqrs.tmo) - C:\WINDOWS\System32\pqrs.tmo ()

O20 - HKLM Winlogon: Shell - (printer) - File not found

O24 - Desktop WallPaper: C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Wallpaper1.bmp

O24 - Desktop BackupWallPaper: C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Wallpaper1.bmp

O32 - HKLM CDRom: AutoRun - 1

O32 - AutoRun File - [2005/01/09 21:13:09 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]

O32 - AutoRun File - [2004/09/13 12:15:24 | 000,000,053 | -HS- | M] () - D:\Autorun.inf -- [ FAT32 ]

O33 - MountPoints2\{c2af21d4-40a2-11dd-8b56-001320e922bb}\Shell\AutoRun\command - "" = K:\Launch.exe -- File not found

O33 - MountPoints2\D\Shell - "" = AutoRun

O33 - MountPoints2\D\Shell\AutoRun - "" = Auto&Play

O34 - HKLM BootExecute: (autocheck autochk *) - File not found

O34 - HKLM BootExecute: (lsdelete) - C:\WINDOWS\System32\lsdelete.exe ()

O35 - HKLM\..comfile [open] -- "%1" %*

O35 - HKLM\..exefile [open] -- "%1" %*

O37 - HKLM\...com [@ = comfile] -- "%1" %*

O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2010/11/04 18:06:17 | 000,000,000 | ---D | C] -- C:\WINDOWS\LastGood

[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2010/11/04 18:04:02 | 000,441,124 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat

[2010/11/04 18:04:02 | 000,071,060 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat

[2010/11/04 18:00:21 | 000,001,170 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl

[2010/11/04 18:00:02 | 000,000,278 | -H-- | M] () -- C:\WINDOWS\tasks\{BB65B0FB-5712-401b-B616-E69AC55E2757}.job

[2010/11/04 17:59:55 | 000,088,108 | ---- | M] () -- C:\WINDOWS\System32\nvapps.xml

[2010/11/04 17:59:36 | 000,000,000 | ---- | M] () -- C:\WINDOWS\win32k.sys

[2010/11/04 17:59:35 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat

[2010/11/04 17:59:33 | 2144,866,304 | -HS- | M] () -- C:\hiberfil.sys

[2010/11/02 07:16:52 | 000,000,926 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskUserS-1-5-21-1612166956-1529711787-1249960972-1006Core.job

[2010/11/02 06:41:05 | 000,000,978 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskUserS-1-5-21-1612166956-1529711787-1249960972-1006UA.job

[2010/11/01 19:18:27 | 000,000,664 | ---- | M] () -- C:\WINDOWS\System32\d3d9caps.dat

[2010/11/01 19:03:39 | 000,000,696 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes' Anti-Malware.lnk

[2010/10/31 17:26:49 | 000,002,137 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\iTunes.lnk

[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files Created - No Company Name ==========

[2009/10/21 17:22:31 | 000,000,000 | ---- | C] () -- C:\WINDOWS\win32k.sys

[2009/05/31 20:51:44 | 000,033,824 | ---- | C] () -- C:\WINDOWS\System32\drivers\oreans32.sys

[2008/04/01 20:48:43 | 000,106,496 | ---- | C] () -- C:\WINDOWS\System32\jacob.dll

[2007/06/14 10:50:47 | 000,001,353 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\QTSBandwidthCache

[2007/05/30 23:17:57 | 000,005,632 | ---- | C] () -- C:\Documents and Settings\Owner\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini

[2007/04/12 22:28:29 | 000,000,116 | ---- | C] () -- C:\Documents and Settings\Owner\Application Data\AVSDVDPlayer.m3u

[2007/04/12 22:26:18 | 000,524,288 | ---- | C] () -- C:\WINDOWS\System32\xvidcore.dll

[2007/04/12 22:26:18 | 000,139,264 | ---- | C] () -- C:\WINDOWS\System32\xvidvfw.dll

[2007/03/24 14:16:39 | 000,094,208 | ---- | C] () -- C:\WINDOWS\System32\GTW32N50.dll

[2007/03/24 02:23:27 | 000,000,116 | ---- | C] () -- C:\WINDOWS\NeroDigital.ini

[2007/03/24 02:21:26 | 000,000,128 | ---- | C] () -- C:\Documents and Settings\Owner\Local Settings\Application Data\fusioncache.dat

[2007/02/03 21:50:36 | 000,532,544 | ---- | C] () -- C:\WINDOWS\PIC.dll

[2007/02/03 21:50:36 | 000,049,152 | ---- | C] () -- C:\WINDOWS\CNYUSB.dll

[2007/02/03 21:50:36 | 000,024,576 | ---- | C] () -- C:\WINDOWS\HKNTDLL.dll

[2007/02/03 21:50:36 | 000,011,776 | ---- | C] () -- C:\WINDOWS\HIDMNT.dll

[2007/02/03 21:50:36 | 000,005,120 | ---- | C] () -- C:\WINDOWS\HKCYDLL.dll

[2007/02/03 21:50:36 | 000,000,360 | ---- | C] () -- C:\WINDOWS\CNYHKey.ini

[2007/02/03 21:38:42 | 000,000,376 | ---- | C] () -- C:\WINDOWS\ODBC.INI

[2007/02/03 20:15:06 | 001,019,904 | ---- | C] () -- C:\WINDOWS\System32\nvwimg.dll

[2007/02/03 20:15:05 | 001,662,976 | ---- | C] () -- C:\WINDOWS\System32\nvwdmcpl.dll

[2007/02/03 20:15:05 | 001,470,464 | ---- | C] () -- C:\WINDOWS\System32\nview.dll

[2007/02/03 20:15:05 | 000,466,944 | ---- | C] () -- C:\WINDOWS\System32\nvshell.dll

[2007/01/29 00:12:21 | 000,061,952 | ---- | C] () -- C:\WINDOWS\System32\eventlog.dll

[2006/10/22 12:22:00 | 000,581,632 | ---- | C] () -- C:\WINDOWS\System32\nvhwvid.dll

[2006/10/22 12:22:00 | 000,286,720 | ---- | C] () -- C:\WINDOWS\System32\nvnt4cpl.dll

[2006/10/22 12:22:00 | 000,212,992 | ---- | C] () -- C:\WINDOWS\System32\nvapi.dll

[2005/12/27 16:17:32 | 000,122,939 | ---- | C] () -- C:\WINDOWS\System32\perf32.ini

[2005/08/06 01:01:54 | 000,235,008 | ---- | C] () -- C:\WINDOWS\System32\PsisDecd.dll

[2005/01/12 13:38:00 | 000,000,061 | ---- | C] () -- C:\WINDOWS\smscfg.ini

[2005/01/09 19:49:16 | 000,000,578 | ---- | C] () -- C:\WINDOWS\System32\oeminfo.ini

[2005/01/09 19:49:16 | 000,000,461 | ---- | C] () -- C:\WINDOWS\System32\emver.ini

[2005/01/09 13:00:34 | 000,004,161 | ---- | C] () -- C:\WINDOWS\ODBCINST.INI

[2003/01/07 19:05:08 | 000,002,695 | ---- | C] () -- C:\WINDOWS\System32\OUTLPERF.INI

========== LOP Check ==========

[2007/10/10 20:20:00 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Azureus

[2007/03/29 15:18:11 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Geek Squad

[2008/09/29 18:01:50 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Linksys

[2009/11/01 12:31:11 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\PCSettings

[2007/11/27 21:52:00 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Viewpoint

[2008/10/06 18:48:00 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}

[2010/11/01 18:51:58 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{7B6BA59A-FB0E-4499-8536-A7420338BF3B}

[2008/08/24 16:19:08 | 000,000,000 | -HSD | M] -- C:\Documents and Settings\LocalService\Application Data\sysproc64

[2008/08/24 16:24:02 | 000,000,000 | -HSD | M] -- C:\Documents and Settings\NetworkService\Application Data\sysproc64

[2007/11/25 10:58:29 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Owner\Application Data\acccore

[2009/10/14 03:13:14 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Owner\Application Data\Azureus

[2007/04/14 09:45:09 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Owner\Application Data\Viewpoint

[2007/02/03 22:28:41 | 000,000,258 | ---- | M] () -- C:\WINDOWS\Tasks\ISP signup reminder 1.job

[2007/02/03 22:28:42 | 000,000,258 | ---- | M] () -- C:\WINDOWS\Tasks\ISP signup reminder 2.job

[2007/02/03 22:28:42 | 000,000,258 | ---- | M] () -- C:\WINDOWS\Tasks\ISP signup reminder 3.job

[2010/11/04 18:00:02 | 000,000,278 | -H-- | M] () -- C:\WINDOWS\Tasks\{BB65B0FB-5712-401b-B616-E69AC55E2757}.job

========== Purity Check ==========

< End of report >

________________________________________________________________________________

____________________

OTL Extras logfile created on: 11/4/2010 6:06:53 PM - Run 1

OTL by OldTimer - Version 3.2.17.2 Folder = C:\Documents and Settings\Owner\My Documents\Downloads

Windows XP Media Center Edition Service Pack 2 (Version = 5.1.2600) - Type = NTWorkstation

Internet Explorer (Version = 7.0.5730.11)

Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 73.00% Memory free

4.00 Gb Paging File | 3.00 Gb Available in Paging File | 89.00% Paging File free

Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files

Drive C: | 461.42 Gb Total Space | 367.27 Gb Free Space | 79.60% Space Free | Partition Type: NTFS

Drive D: | 4.33 Gb Total Space | 1.34 Gb Free Space | 30.98% Space Free | Partition Type: FAT32

Computer Name: YOUR-499527DB54 | User Name: Owner | Logged in as Administrator.

Boot Mode: Normal | Scan Mode: All users | Quick Scan

Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========

========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]

.html [@ = FirefoxHTML] -- C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)

[HKEY_USERS\S-1-5-21-1612166956-1529711787-1249960972-1006\SOFTWARE\Classes\<extension>]

.html [@ = ChromeHTML] -- Reg Error: Key error. File not found

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]

batfile [open] -- "%1" %*

cmdfile [open] -- "%1" %*

comfile [open] -- "%1" %*

exefile [open] -- "%1" %*

http [open] -- C:\PROGRA~1\MOZILL~1\FIREFOX.EXE -requestPending -osint -url "%1" (Mozilla Corporation)

https [open] -- C:\PROGRA~1\MOZILL~1\FIREFOX.EXE -requestPending -osint -url "%1" (Mozilla Corporation)

piffile [open] -- "%1" %*

regfile [merge] -- Reg Error: Key error.

scrfile [config] -- "%1"

scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)

scrfile [open] -- "%1" %*

txtfile [edit] -- Reg Error: Key error.

Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1

Directory [cmd] -- cmd.exe /k \"cd %L\" (Microsoft Corporation)

Directory [Digital Photo Professional] -- C:\Program Files\Canon\Digital Photo Professional\DPPViewer.exe /path "%1" (CANON INC.)

Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)

Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)

Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

"FirstRunDisabled" = 1

"AntiVirusDisableNotify" = 0

"FirewallDisableNotify" = 0

"UpdatesDisableNotify" = 0

"AntiVirusOverride" = 0

"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]

"DisableSR" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]

"Start" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]

"Start" = 2

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]

"EnableFirewall" = 0

"DoNotAllowExceptions" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

"1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007

"2869:TCP" = 2869:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22008

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]

"C:\Program Files\Common Files\AOL\Loader\aolload.exe" = C:\Program Files\Common Files\AOL\Loader\aolload.exe:*:Enabled:AOL Loader -- ()

"C:\Program Files\uTorrent\uTorrent.exe" = C:\Program Files\uTorrent\uTorrent.exe:*:Enabled:

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Hello again, no need to be sorry. :D

Unfortunately you have a nasty rootkit on board. Please read the following information before starting the cleaning process.

BACKDOOR WARNING

------------------------------

One or more of the identified infections is known to use a backdoor.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would advice you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the infection has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.

Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!

Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.

  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.

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That is up to you, however if you have another computer you can use to download and a flashdrive or blank CD, we could easily get it cleaned up if you do not opt for the reformat. I am not forcing that option on you, however, I consider it not fair if I would not warn you for the danger of this infection. :P

If you feel that a professional will be able to fix things faster/better, then by all means, just let me know and I'll request this topic to be closed.

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  • 2 weeks later...

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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