Jump to content

Can't run MalwareBytes or perform a scan.


Recommended Posts

These are errors when I attempt to update MBAM (Although the update succeeds)

Error: MBAM _ERROR _EXPANDING VARIABLES (0, 9)

MBAM_ERROR_LOAD_DATABASE (3,0)

MBAM_ERROR_MISSING_FILE (3,0) MBAMswissarmy.sys, The system cannot find the file specified.

The system cannot find the file specified.

The program then shuts down completely.

Any advice?

Matt

Link to post
Share on other sites

try this and let us know if this fixes your issue:

# Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.

# Restart your computer (very important).

# Download and run this utility. mbam-clean.exe

# It will ask to restart your computer (please allow it to).

# After the computer restarts, Temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here

Note: You will need to reactivate the program using the license you were sent if you are using the paid version

Link to post
Share on other sites

@ TexasSportsFan

This fix below should fix you up! Give it a try and report back Please!

MBAM_ERROR_EXPANDING_VARIABLES (0,9)

MBAM_ERROR_MISSING_FILE (3,0, mbamswissarmy.sys)

The system cannot find the path specified.

Here's a fix that exile360 made, it is universal for XP, Vista and Windows 7 and should fix the problem:

Note: If using Windows Vista or Windows 7 you MUST right-click on the file and select "Run as administrator".

[*]Please copy and paste the following text in the Code box exactly as written into notepad (not wordpad or any other text editor):

@color 48
@echo off
if exist "%allusersprofile%\Microsoft\Windows\Start Menu" md "%allusersprofile%\Microsoft\Windows\Start Menu\Programs\Startup"
if not exist "%allusersprofile%\Microsoft\Windows\Start Menu" md "%allusersprofile%\Start Menu\Programs\Startup"
if exist "%appdata%\Microsoft\Windows\Start Menu" md "%appdata%\Microsoft\Windows\Start Menu\Programs\Startup"
if not exist "%appdata%\Microsoft\Windows\Start Menu" md "%userprofile%\Start Menu\Programs\Startup"
del /f /q %0

[*]Once you've done that click on File and select Save As...

[*]In the Save dialogue box click on the drop down menu next to Save as type and select All Files

[*]Name the file Fix.bat (the .bat extension is very important)

[*]Save the file to your desktop and double click it to run it if using Windows XP. If using Windows Vista or Windows 7 you MUST right-click on the file and select Run as administrator otherwise it will not work.

[*]Once that's complete try running Malwarebytes' Anti-Malware again to see if it now works without error or not.

Link to post
Share on other sites

@ TexasSportsFan

This fix below should fix you up! Give it a try and report back Please!

MBAM_ERROR_EXPANDING_VARIABLES (0,9)

MBAM_ERROR_MISSING_FILE (3,0, mbamswissarmy.sys)

The system cannot find the path specified.

Here's a fix that exile360 made, it is universal for XP, Vista and Windows 7 and should fix the problem:

Note: If using Windows Vista or Windows 7 you MUST right-click on the file and select "Run as administrator".

[*]Please copy and paste the following text in the Code box exactly as written into notepad (not wordpad or any other text editor):

@color 48
@echo off
if exist "%allusersprofile%\Microsoft\Windows\Start Menu" md "%allusersprofile%\Microsoft\Windows\Start Menu\Programs\Startup"
if not exist "%allusersprofile%\Microsoft\Windows\Start Menu" md "%allusersprofile%\Start Menu\Programs\Startup"
if exist "%appdata%\Microsoft\Windows\Start Menu" md "%appdata%\Microsoft\Windows\Start Menu\Programs\Startup"
if not exist "%appdata%\Microsoft\Windows\Start Menu" md "%userprofile%\Start Menu\Programs\Startup"
del /f /q %0

[*]Once you've done that click on File and select Save As...

[*]In the Save dialogue box click on the drop down menu next to Save as type and select All Files

[*]Name the file Fix.bat (the .bat extension is very important)

[*]Save the file to your desktop and double click it to run it if using Windows XP. If using Windows Vista or Windows 7 you MUST right-click on the file and select Run as administrator otherwise it will not work.

[*]Once that's complete try running Malwarebytes' Anti-Malware again to see if it now works without error or not.

Hallelujah..it was able to update and now I will scan..I wonder why it was corrupted in the 1st place? Matt

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.