DrWatson debugger stops scan

[Notsohandy]

I am using Windows XP Pro SP3. Mozilla latest version; Malwarebytes version 1.46 up to date.

Can't open the Malwarebytes screen (scan, update, protection, etc.) unless I unpin Malwarebytes from the start menu. Then I can see it and I can update (which I have made automatic from today). When I try to scan, the program will scan up to 1800 or so files and then a message pops up saying that Dr Watson debugger has encountered a problem and needs to close. After which Malwarebytes either gives me the same message or simply freezes..

If I click on the icon on the bottom of the computer or the file name of Malwarebytes in the program list, I get a message stating that Malwarebytes is already running. (This is why I needed to unpin the program from the start menu).

I guess I want to know if I am still getting the full protection of Malwarebytes even though I cannot scan. The program is up to date... So I hope it is stopping any thing that tries to sneak on while it is working. I do get notification from time to time that it has blocked a site that is dangerous.

Do I need to do anything? Or just take it easy??

[noknojon]

If I click on the icon on the bottom of the computer or the file name of Malwarebytes in the program list, I get a message stating that Malwarebytes is already running.

Hi -

The program will still be running in the background , from what you describe , although Dr Watson may also be debugging something else -

Please reboot again and see if the icons return - There seems to be no major problem -

Thank You -

[shadowwar]

Please try disabling hueristics and let me know if that solves the problem.

[noknojon]

As per shadowwar's above post -

Please try the following to see if it corrects the issue: Open Malwarebytes from the program list .

[Notsohandy]

Wow. Even I could follow those instructions and, after I did, no problem whatsoever. Thanks a lot for your time.

[noknojon]

Always welcome - Please post back if you have any other problems/questions -

Thank You -

[shadowwar]

Thanks for the assist Noknojon.

You should be able to reenable heuristics when our new version comes out. This issue should be solved with that version.

This unfortunately happens with Non english Os'es