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can't register Defender Pro

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Hi everyone,,,, I bought the Defender Pro 5-in 1 at Stapels office supply. I have been using the Malwarebites free version for awhile, and I think it's the best. I can get the program to work ,but it's the same as the free program, and I'm unable to register the software and get the extra options. I numbers on the inside of the case just will not work. Iv'e had this software for awhile, and just gave up trying to install it because I am so busy all the time working. Can someone help me.

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