no interent

[richn]

A friend of mine who works for our tech support team recommended that you try your software. I have a virus that i picked up a couple of nights ago.

It went right though McKafee...and man did that anger me. At any rate thats another story. My issue is this..because I can not get on the internet, I had to download the program onto a flash drive from another computer. I notice there is an upgrade.

I executed the program and it did find some problems, but unfortunately has not cured my problem.

I am wondering if there is a place I can get the upgrade and put it on my flashdrive in order to do the update on the computer that can not get internet access..

I am operating windows7 BTW

[noknojon]

Hi richn -

Please read --> Issue #4 <-- from the FAQ area for this item -

However - NOTE: This manual update will always be some way behind in version level compared to updates from within the program -

It is updated about weekly , but it is not usually fully up to date due to the work involved - -

If you wish our experts to assist you please follow this ---

Please print out, read and follow What do I do now? , skipping any steps you are unable to complete.

The next step is post a New Topic Here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that

you're alerted when someone has replied to your post - Please allow at least 48 hours for a reply as the experts can get busy at times -

Also add a brief note to the experts as to your problems -

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or via This Link

Always use the ADD REPLY Tab at the bottom of the page when you reply -

Thank You -

EDIT -

Alas McAfee is not as good as it was once was -

[richn]

Hi richn -

Please read --> Issue #4 <-- from the FAQ area for this item -

However - NOTE: This manual update will always be some way behind in version level compared to updates from within the program -

It is updated about weekly , but it is not usually fully up to date due to the work involved - -

If you wish our experts to assist you please follow this ---

Please print out, read and follow What do I do now? , skipping any steps you are unable to complete.

The next step is post a New Topic Here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that

you're alerted when someone has replied to your post - Please allow at least 48 hours for a reply as the experts can get busy at times -

Also add a brief note to the experts as to your problems -

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or via This Link

Always use the ADD REPLY Tab at the bottom of the page when you reply -

Thank You -

EDIT -

Alas McAfee is not as good as it was once was -

Thank you for your help...i have done as advised

[noknojon]

OK - You select your best option and hopefully we can help solve your problems -

Please remember to use the ADD REPLY Tab under the Quote tab at the bottom of the page -

Thank You -

[Haider]

Hello richn:

Since you are now in Malware Removal - HijackThis Logs area. please don't post anything in this thread till cleared by expert