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MalwareBytes won't run; internet will not connect


mdp333

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On my wife's computer (a Dell laptop) she started getting redirected to strange websites from links on Google search results. I copied the latest MalwareBytes install program from my (clean) computer to hers and manually copied over an updated definition file (rules.ref). MalwareBytes installed but would not run. I renamed mbam.exe to xxxmbam.exe at which point the program was able to execute. It found several items of malware including (I believe) something related to UAC. Avast! also detected malware during a prompt that came up during MalwareBytes' scan.

However, our problems persisted and now I cannot access the internet through a wireless or wired connection. I also cannot run MalwareBytes, even with the renamed executable file. It returns an "Error Code 0" when we try. Upon rebooting the computer we also see an error message titled "Generic Host Process for Win32 Services has encountered a problem and needs to close."

After downloading and running the suggested programs (again, by downloading from my computer and copying over the installation files via flash drive) I am pasting the "DDS.txt" file below. The attach.txt and ark.txt files are attached to this post as a ZIP file.

Thank you for any help with this distressing situation.

Mark P.

DDS (Ver_10-10-21.02) - NTFSx86

Run by Susan at 23:02:28.07 on Fri 10/22/2010

Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_17

Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1023.616 [GMT -4:00]

AV: avast! antivirus 4.8.1368 [VPS 101022-1] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

C:\WINDOWS\Explorer.EXE

svchost.exe

svchost.exe

C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

C:\Program Files\Alwil Software\Avast4\ashServ.exe

C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe

C:\WINDOWS\system32\spoolsv.exe

svchost.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\WINDOWS\system32\basfipm.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe

C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe

C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

C:\Program Files\Common Files\Seagate\Schedule2\schedul2.exe

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

C:\Program Files\Apoint\Apoint.exe

C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe

C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

C:\Program Files\Maxtor\ManagerApp\Onetouch.exe

C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe

C:\Program Files\Seagate\DiscWizard\DiscWizardMonitor.exe

C:\Program Files\Seagate\DiscWizard\TimounterMonitor.exe

C:\Program Files\Common Files\Seagate\Schedule2\schedhlp.exe

C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Apoint\Apntex.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

C:\Documents and Settings\Susan\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = https://access.rwjf.org/nidp/idff/sso?Reque...Fpassword%2Furi

uSearch Page = hxxp://www.google.com

uSearch Bar = hxxp://www.google.com/ie

uDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8

uDefault_Search_URL = hxxp://www.google.com/ie

uInternet Connection Wizard,ShellNext = hxxp://www.google.com/ig/dell?hl=en

uInternet Settings,ProxyOverride = <local>;*.local

uSearchAssistant = hxxp://www.google.com/ie

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

mSearchAssistant = hxxp://www.google.com/ie

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll

BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll

BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\googleafe\GoogleAE.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -

uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"

uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

mRun: [Apoint] c:\program files\apoint\Apoint.exe

mRun: [intelWireless] c:\program files\intel\wireless\bin\ifrmewrk.exe /tf Intel PROSet/Wireless

mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe

mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe

mRun: [dla] c:\windows\system32\dla\tfswctrl.exe

mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe

mRun: [MaxtorOneTouch] c:\program files\maxtor\managerapp\Onetouch.exe

mRun: [<NO NAME>]

mRun: [mxomssmenu] "c:\program files\maxtor\onetouch status\maxmenumgr.exe"

mRun: [DiscWizardMonitor.exe] c:\program files\seagate\discwizard\DiscWizardMonitor.exe

mRun: [AcronisTimounterMonitor] c:\program files\seagate\discwizard\TimounterMonitor.exe

mRun: [seagate Scheduler2 Service] "c:\program files\common files\seagate\schedule2\schedhlp.exe"

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"

mRun: [sunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"

mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200

IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000

IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab

DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} - hxxp://h20270.www2.hp.com/ediags/gmn/install/hpobjinstaller_gmn.cab

DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www.snapfish.com/SnapfishActivia.cab

DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} - hxxp://www.linkedin.com/cab/LinkedInContactFinderControl.cab

DPF: {549F957E-2F89-11D6-8CFE-00C04F52B225} - hxxp://mn103.coolsavings.com/download/cscmv5X.cab

DPF: {60EFC337-15C2-4369-B2A0-3429B071D8B8} - hxxp://h50203.www5.hp.com/HPISWeb/Customer/cabs/HPISWebManager.CAB

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab

DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab

DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

DPF: {FA9740A2-5802-42E2-B509-81186EEB3C42} - hxxp://www.linkedin.com/cab/wabctrl.cab

Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL

Notify: AtiExtEvent - Ati2evxx.dll

Notify: IntelWireless - c:\program files\intel\wireless\bin\LgNotify.dll

AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL

LSA: Authentication Packages = msv1_0 relog_ap

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\susan\applic~1\mozilla\firefox\profiles\tsgqlxss.default\

FF - prefs.js: browser.startup.homepage - hxxp://access.rwjf.org

FF - plugin: c:\documents and settings\susan\application data\facebook\npfbplugin_1_0_1.dll

FF - plugin: c:\documents and settings\susan\application data\facebook\npfbplugin_1_0_3.dll

FF - plugin: c:\program files\google\picasa3\npPicasa3.dll

FF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npatgpc.dll

FF - plugin: c:\program files\mozilla firefox\plugins\NPcol400.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npicaN.dll

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----

FF - user.js: yahoo.homepage.dontask - truec:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);

============= SERVICES / DRIVERS ===============

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2008-4-5 114768]

R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2008-4-5 20560]

R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2006-2-7 138680]

R2 SgtSch2Svc;Seagate Scheduler2 Service;c:\program files\common files\seagate\schedule2\schedul2.exe [2008-6-24 431384]

R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast4\ashMaiSv.exe [2006-2-7 254040]

R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2006-2-7 352920]

R3 GTIPCI21;GTIPCI21;c:\windows\system32\drivers\gtipci21.sys [2006-1-28 87936]

S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-4-13 135664]

=============== Created Last 30 ================

2010-10-19 01:07:06 -------- d-----w- c:\docume~1\susan\applic~1\Malwarebytes

2010-10-19 00:55:46 20952 ----a-w- c:\windows\system32\drivers\mbam.sys

2010-10-19 00:55:43 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2010-10-19 00:55:41 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2010-10-19 00:55:41 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes

2010-10-19 00:33:38 -------- d-----w- c:\program files\TweetDeck

==================== Find3M ====================

============= FINISH: 23:04:22.56 ===============

Attach.zip

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Hi Mark and Welcome to Malwarebytes Forum!

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Stay with me until given the 'all clear' even if symptoms diminish. Lack of symptoms does not always mean the job is complete.

Please do the following

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Hi Mark and Welcome to Malwarebytes Forum!

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Stay with me until given the 'all clear' even if symptoms diminish. Lack of symptoms does not always mean the job is complete.

Please do the following

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Nice Job Mark were almost done.

Update Run Malwarebytes

  • Launch Malwarebytes' Anti-Malware
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

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Hi Kenny,

OK thanks for the follow-up. I'm pasting the log generated by the MalwareBytes quick scan.

I should mention that when I first attempted to run MalwareBytes the program would NOT load. I kept getting a "Runtime 0 error" or something like that. I then uninstalled MalwareBytes (even got another Runtime error while doing that, but it still seemed to complete the uninstall), rebooted, and downloaded/installed a fresh copy of the program. MalwareBytes automatically updated the program and definitions to the latest version.

Also, I noticed that my wife has not been diligent about doing Windows security updates and I do want to set her PC to let Windows automatically install updates. Her PC is running Windows XP, SP 2.

Many thanks for your help.

Mark

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4927

Windows 5.1.2600 Service Pack 2

Internet Explorer 7.0.5730.13

10/23/2010 11:00:00 AM

mbam-log-2010-10-23 (11-00-00).txt

Scan type: Quick scan

Objects scanned: 143775

Time elapsed: 7 minute(s), 10 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

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Also, I noticed that my wife has not been diligent about doing Windows security updates and I do want to set her PC to let Windows automatically install updates. Her PC is running Windows XP, SP 2.

The site below will show you on how:

http://www.microsoft.com/windows/downloads.../windowsxp.mspx

There are some older versions of Java on your computer. These can be a source of infection.

[javaicon.gif

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.

  • Download the latest version of Java Runtime Environment (JRE) 6 and save it to your desktop.
  • Scroll down to where it says Java SE Runtime Environment (JRE) - JRE 6 Update 22 -
  • Click the Download button to the right.
  • Select the Windows platform from the dropdown menu.
  • Read the License Agreement and then check the box that says: I agree to the Java SE Runtime Environment 6u16 with JavaFX 1 License Agreement. Click on Continue.The page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u122 -windows-i586-p.exe to install the newest version.

  • After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      • Applications and Applets
        Trace and Log Files

      [*]Click OK on Delete Temporary Files Window

      Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.

      [*]Click OK to leave the Temporary Files Window

      [*]Click OK to leave the Java Control Panel.

To test your Java Run-time, you may go to this page http://www.java.com/en/download/help/testvm.xml

When all is well, you should see Java Version: 1.6.0_22 from Sun Microsystems Inc.

-------------------------------------------------------------------

Your Computer is Clean

CLEAN-1.jpg

Some final items:

Follow these steps to uninstall Combofix and tools used in the removal of malware

  • Please press the Windows Key and R on your keyboard. This will bring up the Run... command.
  • Now type in Combofix /Uninstall in the runbox and click OK. (Notice the space between the x and /)
    CF_Uninstall-1.jpg
  • Please follow the prompts to uninstall Combofix.
  • You will then recieve a message saying Combofix was uninstalled successfully once it's done uninstalling itself.

This will uninstall Combofix, delete its related folders and files, reset your clock settings, hide file extensions, hide the system/hidden files and resets System Restore again.

Here are some additional links for you to check out to help you with your computer security.

Browsers

Just because your computer came loaded with Internet Explorer doesn't mean that you have to use it, there are other free alternatives, FIREFOX and OPERA, both are free to use and are more secure than IE.

If you are using firefox you can stay more secure by adding NoScript and WOT (Web Of Trust)

NoScript stops Java scripts from starting on a web page unless you give permission for them, and WOT (Web Of Trust) has a comprehensive list of ratings for different websites allowing you to easily see if a website that you are about to go to has a bad reputation; in fact it will warn you to check if you are sure that you want to continue to a bad website.

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.

Additional Security Measures

Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

SpywareBlaster- SpywareBlaster will add a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

Cookienator- Scans your PC for tracking cookies in multiple browsers as well as in Adobe Flash.

Secunia software inspector & update checker

Visit My Blog for Malware and Spyware Tips

6567E80CC55576485246E130E48A9FA8.png

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Thank you very much Kenny. I did uninstall all versions of Java from her computer and reinstalled the latest Java using your link. I also ran Combofix to have it uninstall itself as you instructed. Should I also now run DeFogger to Re-Enable? For browsers we always use Firefox, never IE.

One last question if you don't mind: do you recommend installing XP Service Pack 3 on my wife's computer? Microsoft is showing it as a "high priority" update but I had heard from some other users that they encountered a lot of problems when they upgraded to SP 3. At this point I don't want to do anything that might cause other issues with her PC!

Best regards,

Mark

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To re-enable your Emulation drivers, double click DeFogger to run the tool.

  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK

Yes please install XP Service Pack 3 on this PC. The final XP service pack for XP that is really need it.

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