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Hi, have a problem with my sister in laws laptop.... it's been infected with Security Tool. It's running Windows 7

I can't get any programmes to run other than Avast (which I'm currently doing a full system scan with) Task Manager won't load, every time I try and launch a programme I get an error code similar to mbam.exe is infected - it's trying to send your credit card details etc etc. Bit of a loss at what to do! Any help would be greatly

Update - whilst running the scan I ended up with a blue screen saying that Windows had an error - reboot the computer... I have now rebooted. Nothing has changed...

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Welcome to the forum,

Please download OTL from the link below:

http://oldtimer.geekstogo.com/OTL.com

Save it to your desktop.

Double click on the icon on your desktop.

Click the "Scan All Users" checkbox.

Push the Quick Scan button.

Two reports will open, copy and paste them in a reply here:

OTListIt.txt <-- Will be opened

Extra.txt <-- Will be minimized

MrC

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See if you can run this: (try in safe mode if it won't run in normal mode)

Download TDSSKiller to your Desktop.

Doubleclick on TDSSKiller.exe to run the application, then click on Start Scan.

Don't Change These Settings:

If an infected file is detected, the default action will be Cure, click on Continue.

If a suspicious file is detected, the default action will be Skip, click on Continue.

You may be asked you to reboot the computer to complete the process. Click on Reboot Now

To view the report:

Click the Report button and copy/paste the contents of it into your next reply.

Note:It will also create a log in the C:\ directory.

MrC

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Hi,

It said that no threats were found... here is the report below

2010/10/22 20:13:52.0651 TDSS rootkit removing tool 2.4.4.0 Oct 4 2010 09:06:59

2010/10/22 20:13:52.0651 ================================================================================

2010/10/22 20:13:52.0651 SystemInfo:

2010/10/22 20:13:52.0651

2010/10/22 20:13:52.0651 OS Version: 6.1.7600 ServicePack: 0.0

2010/10/22 20:13:52.0651 Product type: Workstation

2010/10/22 20:13:52.0651 ComputerName: ALISON-PC

2010/10/22 20:13:52.0666 UserName: alison

2010/10/22 20:13:52.0666 Windows directory: C:\Windows

2010/10/22 20:13:52.0666 System windows directory: C:\Windows

2010/10/22 20:13:52.0666 Running under WOW64

2010/10/22 20:13:52.0666 Processor architecture: Intel x64

2010/10/22 20:13:52.0666 Number of processors: 2

2010/10/22 20:13:52.0666 Page size: 0x1000

2010/10/22 20:13:52.0666 Boot type: Safe boot

2010/10/22 20:13:52.0666 ================================================================================

2010/10/22 20:13:52.0666 Utility is running under WOW64

2010/10/22 20:13:52.0822 Initialize success

2010/10/22 20:14:00.0654 ================================================================================

2010/10/22 20:14:00.0654 Scan started

2010/10/22 20:14:00.0654 Mode: Manual;

2010/10/22 20:14:00.0654 ================================================================================

2010/10/22 20:14:07.0096 1394ohci (1b00662092f9f9568b995902f0cc40d5) C:\Windows\system32\DRIVERS\1394ohci.sys

2010/10/22 20:14:07.0143 ACPI (6f11e88748cdefd2f76aa215f97ddfe5) C:\Windows\system32\DRIVERS\ACPI.sys

2010/10/22 20:14:07.0268 AcpiPmi (63b05a0420ce4bf0e4af6dcc7cada254) C:\Windows\system32\DRIVERS\acpipmi.sys

2010/10/22 20:14:07.0393 adp94xx (2f6b34b83843f0c5118b63ac634f5bf4) C:\Windows\system32\DRIVERS\adp94xx.sys

2010/10/22 20:14:07.0502 adpahci (597f78224ee9224ea1a13d6350ced962) C:\Windows\system32\DRIVERS\adpahci.sys

2010/10/22 20:14:07.0564 adpu320 (e109549c90f62fb570b9540c4b148e54) C:\Windows\system32\DRIVERS\adpu320.sys

2010/10/22 20:14:07.0705 AFD (b9384e03479d2506bc924c16a3db87bc) C:\Windows\system32\drivers\afd.sys

2010/10/22 20:14:07.0798 agp440 (608c14dba7299d8cb6ed035a68a15799) C:\Windows\system32\DRIVERS\agp440.sys

2010/10/22 20:14:07.0939 aliide (5812713a477a3ad7363c7438ca2ee038) C:\Windows\system32\DRIVERS\aliide.sys

2010/10/22 20:14:07.0970 amdide (1ff8b4431c353ce385c875f194924c0c) C:\Windows\system32\DRIVERS\amdide.sys

2010/10/22 20:14:08.0079 AmdK8 (7024f087cff1833a806193ef9d22cda9) C:\Windows\system32\DRIVERS\amdk8.sys

2010/10/22 20:14:08.0110 AmdPPM (1e56388b3fe0d031c44144eb8c4d6217) C:\Windows\system32\DRIVERS\amdppm.sys

2010/10/22 20:14:08.0220 amdsata (7a4b413614c055935567cf88a9734d38) C:\Windows\system32\DRIVERS\amdsata.sys

2010/10/22 20:14:08.0266 amdsbs (f67f933e79241ed32ff46a4f29b5120b) C:\Windows\system32\DRIVERS\amdsbs.sys

2010/10/22 20:14:08.0360 amdxata (b4ad0cacbab298671dd6f6ef7e20679d) C:\Windows\system32\DRIVERS\amdxata.sys

2010/10/22 20:14:08.0422 ApfiltrService (c79c86a0395689045710e24d64e5e086) C:\Windows\system32\DRIVERS\Apfiltr.sys

2010/10/22 20:14:08.0547 AppID (42fd751b27fa0e9c69bb39f39e409594) C:\Windows\system32\drivers\appid.sys

2010/10/22 20:14:08.0610 arc (c484f8ceb1717c540242531db7845c4e) C:\Windows\system32\DRIVERS\arc.sys

2010/10/22 20:14:08.0719 arcsas (019af6924aefe7839f61c830227fe79c) C:\Windows\system32\DRIVERS\arcsas.sys

2010/10/22 20:14:08.0781 aswFsBlk (b76182f203e0bd5eb6a5f6538f0faee4) C:\Windows\system32\drivers\aswFsBlk.sys

2010/10/22 20:14:08.0890 aswFW (dd281cfc996d71553a4185ce424b5c45) C:\Windows\system32\drivers\aswFW.sys

2010/10/22 20:14:08.0937 aswMonFlt (a88e9544edda1ce83825dd22d6a8b5f9) C:\Windows\system32\drivers\aswMonFlt.sys

2010/10/22 20:14:09.0031 aswNdis (518b8d447a1975ab46da093a2e743256) C:\Windows\system32\DRIVERS\aswNdis.sys

2010/10/22 20:14:09.0062 aswNdis2 (b14a130c09ab3db6697f9e9df44ad7de) C:\Windows\system32\drivers\aswNdis2.sys

2010/10/22 20:14:09.0156 aswRdr (cfad2fb33b22e7039c9dc233baacbf8b) C:\Windows\system32\drivers\aswRdr.sys

2010/10/22 20:14:09.0218 aswSnx (9638a3064b642410011b43a210276f55) C:\Windows\system32\drivers\aswSnx.sys

2010/10/22 20:14:09.0312 aswSP (594365e887f4a5ad3970870b352eb887) C:\Windows\system32\drivers\aswSP.sys

2010/10/22 20:14:09.0358 aswTdi (4ba0a0e1d36f88f536180ffe5efd8b7c) C:\Windows\system32\drivers\aswTdi.sys

2010/10/22 20:14:09.0452 AsyncMac (769765ce2cc62867468cea93969b2242) C:\Windows\system32\DRIVERS\asyncmac.sys

2010/10/22 20:14:09.0483 atapi (02062c0b390b7729edc9e69c680a6f3c) C:\Windows\system32\DRIVERS\atapi.sys

2010/10/22 20:14:09.0608 athr (88a02b6046356e6be4e387faa7451439) C:\Windows\system32\DRIVERS\athrx.sys

2010/10/22 20:14:09.0780 b06bdrv (3e5b191307609f7514148c6832bb0842) C:\Windows\system32\DRIVERS\bxvbda.sys

2010/10/22 20:14:09.0889 b57nd60a (b5ace6968304a3900eeb1ebfd9622df2) C:\Windows\system32\DRIVERS\b57nd60a.sys

2010/10/22 20:14:10.0014 BCM43XX (b44879610f2dc4a046b14befa3ae72de) C:\Windows\system32\DRIVERS\bcmwl664.sys

2010/10/22 20:14:10.0185 Beep (16a47ce2decc9b099349a5f840654746) C:\Windows\system32\drivers\Beep.sys

2010/10/22 20:14:10.0326 blbdrive (61583ee3c3a17003c4acd0475646b4d3) C:\Windows\system32\DRIVERS\blbdrive.sys

2010/10/22 20:14:10.0357 bowser (91ce0d3dc57dd377e690a2d324022b08) C:\Windows\system32\DRIVERS\bowser.sys

2010/10/22 20:14:10.0450 BrFiltLo (f09eee9edc320b5e1501f749fde686c8) C:\Windows\system32\DRIVERS\BrFiltLo.sys

2010/10/22 20:14:10.0482 BrFiltUp (b114d3098e9bdb8bea8b053685831be6) C:\Windows\system32\DRIVERS\BrFiltUp.sys

2010/10/22 20:14:10.0528 Brserid (43bea8d483bf1870f018e2d02e06a5bd) C:\Windows\System32\Drivers\Brserid.sys

2010/10/22 20:14:10.0606 BrSerWdm (a6eca2151b08a09caceca35c07f05b42) C:\Windows\System32\Drivers\BrSerWdm.sys

2010/10/22 20:14:10.0638 BrUsbMdm (b79968002c277e869cf38bd22cd61524) C:\Windows\System32\Drivers\BrUsbMdm.sys

2010/10/22 20:14:10.0731 BrUsbSer (a87528880231c54e75ea7a44943b38bf) C:\Windows\System32\Drivers\BrUsbSer.sys

2010/10/22 20:14:10.0762 BTHMODEM (9da669f11d1f894ab4eb69bf546a42e8) C:\Windows\system32\DRIVERS\bthmodem.sys

2010/10/22 20:14:10.0872 cdfs (b8bd2bb284668c84865658c77574381a) C:\Windows\system32\DRIVERS\cdfs.sys

2010/10/22 20:14:10.0918 cdrom (83d2d75e1efb81b3450c18131443f7db) C:\Windows\system32\DRIVERS\cdrom.sys

2010/10/22 20:14:11.0028 circlass (d7cd5c4e1b71fa62050515314cfb52cf) C:\Windows\system32\DRIVERS\circlass.sys

2010/10/22 20:14:11.0059 CLFS (fe1ec06f2253f691fe36217c592a0206) C:\Windows\system32\CLFS.sys

2010/10/22 20:14:11.0215 CmBatt (0840155d0bddf1190f84a663c284bd33) C:\Windows\system32\DRIVERS\CmBatt.sys

2010/10/22 20:14:11.0246 cmdide (e19d3f095812725d88f9001985b94edd) C:\Windows\system32\DRIVERS\cmdide.sys

2010/10/22 20:14:11.0277 CNG (f95fd4cb7da00ba2a63ce9f6b5c053e1) C:\Windows\system32\Drivers\cng.sys

2010/10/22 20:14:11.0386 Compbatt (102de219c3f61415f964c88e9085ad14) C:\Windows\system32\DRIVERS\compbatt.sys

2010/10/22 20:14:11.0418 CompositeBus (f26b3a86f6fa87ca360b879581ab4123) C:\Windows\system32\DRIVERS\CompositeBus.sys

2010/10/22 20:14:11.0511 crcdisk (1c827878a998c18847245fe1f34ee597) C:\Windows\system32\DRIVERS\crcdisk.sys

2010/10/22 20:14:11.0667 DfsC (3f1dc527070acb87e40afe46ef6da749) C:\Windows\system32\Drivers\dfsc.sys

2010/10/22 20:14:11.0698 discache (13096b05847ec78f0977f2c0f79e9ab3) C:\Windows\system32\drivers\discache.sys

2010/10/22 20:14:11.0823 Disk (9819eee8b5ea3784ec4af3b137a5244c) C:\Windows\system32\DRIVERS\disk.sys

2010/10/22 20:14:11.0901 DKbFltr (d5bcb77be83cf99f508943945d46343d) C:\Windows\SysWOW64\Drivers\DKbFltr.sys

2010/10/22 20:14:11.0995 drmkaud (9b19f34400d24df84c858a421c205754) C:\Windows\system32\drivers\drmkaud.sys

2010/10/22 20:14:12.0057 DXGKrnl (ebce0b0924835f635f620d19f0529dce) C:\Windows\System32\drivers\dxgkrnl.sys

2010/10/22 20:14:12.0213 ebdrv (dc5d737f51be844d8c82c695eb17372f) C:\Windows\system32\DRIVERS\evbda.sys

2010/10/22 20:14:12.0447 elxstor (0e5da5369a0fcaea12456dd852545184) C:\Windows\system32\DRIVERS\elxstor.sys

2010/10/22 20:14:12.0541 ErrDev (34a3c54752046e79a126e15c51db409b) C:\Windows\system32\DRIVERS\errdev.sys

2010/10/22 20:14:12.0603 exfat (a510c654ec00c1e9bdd91eeb3a59823b) C:\Windows\system32\drivers\exfat.sys

2010/10/22 20:14:12.0712 fastfat (0adc83218b66a6db380c330836f3e36d) C:\Windows\system32\drivers\fastfat.sys

2010/10/22 20:14:12.0744 fdc (d765d19cd8ef61f650c384f62fac00ab) C:\Windows\system32\DRIVERS\fdc.sys

2010/10/22 20:14:12.0790 FileInfo (655661be46b5f5f3fd454e2c3095b930) C:\Windows\system32\drivers\fileinfo.sys

2010/10/22 20:14:12.0884 Filetrace (5f671ab5bc87eea04ec38a6cd5962a47) C:\Windows\system32\drivers\filetrace.sys

2010/10/22 20:14:12.0915 flpydisk (c172a0f53008eaeb8ea33fe10e177af5) C:\Windows\system32\DRIVERS\flpydisk.sys

2010/10/22 20:14:12.0962 FltMgr (f7866af72abbaf84b1fa5aa195378c59) C:\Windows\system32\drivers\fltmgr.sys

2010/10/22 20:14:13.0056 FsDepends (d43703496149971890703b4b1b723eac) C:\Windows\system32\drivers\FsDepends.sys

2010/10/22 20:14:13.0102 Fs_Rec (e95ef8547de20cf0603557c0cf7a9462) C:\Windows\system32\drivers\Fs_Rec.sys

2010/10/22 20:14:13.0196 fvevol (ae87ba80d0ec3b57126ed2cdc15b24ed) C:\Windows\system32\DRIVERS\fvevol.sys

2010/10/22 20:14:13.0258 gagp30kx (8c778d335c9d272cfd3298ab02abe3b6) C:\Windows\system32\DRIVERS\gagp30kx.sys

2010/10/22 20:14:13.0399 hcw85cir (f2523ef6460fc42405b12248338ab2f0) C:\Windows\system32\drivers\hcw85cir.sys

2010/10/22 20:14:13.0461 HdAudAddService (6410f6f415b2a5a9037224c41da8bf12) C:\Windows\system32\drivers\HdAudio.sys

2010/10/22 20:14:13.0539 HDAudBus (0a49913402747a0b67de940fb42cbdbb) C:\Windows\system32\DRIVERS\HDAudBus.sys

2010/10/22 20:14:13.0586 HidBatt (78e86380454a7b10a5eb255dc44a355f) C:\Windows\system32\DRIVERS\HidBatt.sys

2010/10/22 20:14:13.0617 HidBth (7fd2a313f7afe5c4dab14798c48dd104) C:\Windows\system32\DRIVERS\hidbth.sys

2010/10/22 20:14:13.0680 HidIr (0a77d29f311b88cfae3b13f9c1a73825) C:\Windows\system32\DRIVERS\hidir.sys

2010/10/22 20:14:13.0758 HidUsb (b3bf6b5b50006def50b66306d99fcf6f) C:\Windows\system32\DRIVERS\hidusb.sys

2010/10/22 20:14:13.0867 HpSAMD (0886d440058f203eba0e1825e4355914) C:\Windows\system32\DRIVERS\HpSAMD.sys

2010/10/22 20:14:13.0945 HTTP (cee049cac4efa7f4e1e4ad014414a5d4) C:\Windows\system32\drivers\HTTP.sys

2010/10/22 20:14:14.0007 hwpolicy (f17766a19145f111856378df337a5d79) C:\Windows\system32\drivers\hwpolicy.sys

2010/10/22 20:14:14.0070 i8042prt (fa55c73d4affa7ee23ac4be53b4592d3) C:\Windows\system32\DRIVERS\i8042prt.sys

2010/10/22 20:14:14.0163 iaStor (be7d72fcf442c26975942007e0831241) C:\Windows\system32\DRIVERS\iaStor.sys

2010/10/22 20:14:14.0257 iaStorV (d83efb6fd45df9d55e9a1afc63640d50) C:\Windows\system32\DRIVERS\iaStorV.sys

2010/10/22 20:14:14.0460 igfx (2d18c9e1f23970de32d78d3b1cdda0a7) C:\Windows\system32\DRIVERS\igdkmd64.sys

2010/10/22 20:14:14.0709 iirsp (5c18831c61933628f5bb0ea2675b9d21) C:\Windows\system32\DRIVERS\iirsp.sys

2010/10/22 20:14:14.0803 IntcAzAudAddService (0c3cf4b3bae28e121a1689e3538f8712) C:\Windows\system32\drivers\RTKVHD64.sys

2010/10/22 20:14:14.0912 intelide (f00f20e70c6ec3aa366910083a0518aa) C:\Windows\system32\DRIVERS\intelide.sys

2010/10/22 20:14:14.0959 intelppm (ada036632c664caa754079041cf1f8c1) C:\Windows\system32\DRIVERS\intelppm.sys

2010/10/22 20:14:15.0068 IpFilterDriver (722dd294df62483cecaae6e094b4d695) C:\Windows\system32\DRIVERS\ipfltdrv.sys

2010/10/22 20:14:15.0099 IPMIDRV (e2b4a4494db7cb9b89b55ca268c337c5) C:\Windows\system32\DRIVERS\IPMIDrv.sys

2010/10/22 20:14:15.0130 IPNAT (af9b39a7e7b6caa203b3862582e9f2d0) C:\Windows\system32\drivers\ipnat.sys

2010/10/22 20:14:15.0255 IRENUM (3abf5e7213eb28966d55d58b515d5ce9) C:\Windows\system32\drivers\irenum.sys

2010/10/22 20:14:15.0271 isapnp (2f7b28dc3e1183e5eb418df55c204f38) C:\Windows\system32\DRIVERS\isapnp.sys

2010/10/22 20:14:15.0302 iScsiPrt (fa4d2557de56d45b0a346f93564be6e1) C:\Windows\system32\DRIVERS\msiscsi.sys

2010/10/22 20:14:15.0411 kbdclass (bc02336f1cba7dcc7d1213bb588a68a5) C:\Windows\system32\DRIVERS\kbdclass.sys

2010/10/22 20:14:15.0442 kbdhid (6def98f8541e1b5dceb2c822a11f7323) C:\Windows\system32\DRIVERS\kbdhid.sys

2010/10/22 20:14:15.0489 KSecDD (e8b6fcc9c83535c67f835d407620bd27) C:\Windows\system32\Drivers\ksecdd.sys

2010/10/22 20:14:15.0583 KSecPkg (a8c63880ef6f4d3fec7b616b9c060215) C:\Windows\system32\Drivers\ksecpkg.sys

2010/10/22 20:14:15.0614 ksthunk (6869281e78cb31a43e969f06b57347c4) C:\Windows\system32\drivers\ksthunk.sys

2010/10/22 20:14:15.0739 L1C (2377ec4cc3e356655b996f39b43486b6) C:\Windows\system32\DRIVERS\L1C62x64.sys

2010/10/22 20:14:15.0801 lltdio (1538831cf8ad2979a04c423779465827) C:\Windows\system32\DRIVERS\lltdio.sys

2010/10/22 20:14:15.0942 LSI_FC (1a93e54eb0ece102495a51266dcdb6a6) C:\Windows\system32\DRIVERS\lsi_fc.sys

2010/10/22 20:14:15.0973 LSI_SAS (1047184a9fdc8bdbff857175875ee810) C:\Windows\system32\DRIVERS\lsi_sas.sys

2010/10/22 20:14:16.0004 LSI_SAS2 (30f5c0de1ee8b5bc9306c1f0e4a75f93) C:\Windows\system32\DRIVERS\lsi_sas2.sys

2010/10/22 20:14:16.0098 LSI_SCSI (0504eacaff0d3c8aed161c4b0d369d4a) C:\Windows\system32\DRIVERS\lsi_scsi.sys

2010/10/22 20:14:16.0129 luafv (43d0f98e1d56ccddb0d5254cff7b356e) C:\Windows\system32\drivers\luafv.sys

2010/10/22 20:14:16.0378 LVUVC64 (5747bc465abea2858c5d037252aed84e) C:\Windows\system32\DRIVERS\lvuvc64.sys

2010/10/22 20:14:16.0612 megasas (a55805f747c6edb6a9080d7c633bd0f4) C:\Windows\system32\DRIVERS\megasas.sys

2010/10/22 20:14:16.0644 MegaSR (baf74ce0072480c3b6b7c13b2a94d6b3) C:\Windows\system32\DRIVERS\MegaSR.sys

2010/10/22 20:14:16.0753 Modem (800ba92f7010378b09f9ed9270f07137) C:\Windows\system32\drivers\modem.sys

2010/10/22 20:14:16.0800 monitor (b03d591dc7da45ece20b3b467e6aadaa) C:\Windows\system32\DRIVERS\monitor.sys

2010/10/22 20:14:16.0909 mouclass (7d27ea49f3c1f687d357e77a470aea99) C:\Windows\system32\DRIVERS\mouclass.sys

2010/10/22 20:14:16.0956 mouhid (d3bf052c40b0c4166d9fd86a4288c1e6) C:\Windows\system32\DRIVERS\mouhid.sys

2010/10/22 20:14:17.0049 mountmgr (791af66c4d0e7c90a3646066386fb571) C:\Windows\system32\drivers\mountmgr.sys

2010/10/22 20:14:17.0080 mpio (609d1d87649ecc19796f4d76d4c15cea) C:\Windows\system32\DRIVERS\mpio.sys

2010/10/22 20:14:17.0096 mpsdrv (6c38c9e45ae0ea2fa5e551f2ed5e978f) C:\Windows\system32\drivers\mpsdrv.sys

2010/10/22 20:14:17.0205 MRxDAV (30524261bb51d96d6fcbac20c810183c) C:\Windows\system32\drivers\mrxdav.sys

2010/10/22 20:14:17.0236 mrxsmb (767a4c3bcf9410c286ced15a2db17108) C:\Windows\system32\DRIVERS\mrxsmb.sys

2010/10/22 20:14:17.0268 mrxsmb10 (920ee0ff995fcfdeb08c41605a959e1c) C:\Windows\system32\DRIVERS\mrxsmb10.sys

2010/10/22 20:14:17.0361 mrxsmb20 (740d7ea9d72c981510a5292cf6adc941) C:\Windows\system32\DRIVERS\mrxsmb20.sys

2010/10/22 20:14:17.0408 msahci (5c37497276e3b3a5488b23a326a754b7) C:\Windows\system32\DRIVERS\msahci.sys

2010/10/22 20:14:17.0424 msdsm (8d27b597229aed79430fb9db3bcbfbd0) C:\Windows\system32\DRIVERS\msdsm.sys

2010/10/22 20:14:17.0548 Msfs (aa3fb40e17ce1388fa1bedab50ea8f96) C:\Windows\system32\drivers\Msfs.sys

2010/10/22 20:14:17.0580 mshidkmdf (f9d215a46a8b9753f61767fa72a20326) C:\Windows\System32\drivers\mshidkmdf.sys

2010/10/22 20:14:17.0595 msisadrv (d916874bbd4f8b07bfb7fa9b3ccae29d) C:\Windows\system32\DRIVERS\msisadrv.sys

2010/10/22 20:14:17.0720 MSKSSRV (49ccf2c4fea34ffad8b1b59d49439366) C:\Windows\system32\drivers\MSKSSRV.sys

2010/10/22 20:14:17.0751 MSPCLOCK (bdd71ace35a232104ddd349ee70e1ab3) C:\Windows\system32\drivers\MSPCLOCK.sys

2010/10/22 20:14:17.0767 MSPQM (4ed981241db27c3383d72092b618a1d0) C:\Windows\system32\drivers\MSPQM.sys

2010/10/22 20:14:17.0876 MsRPC (89cb141aa8616d8c6a4610fa26c60964) C:\Windows\system32\drivers\MsRPC.sys

2010/10/22 20:14:17.0907 mssmbios (0eed230e37515a0eaee3c2e1bc97b288) C:\Windows\system32\DRIVERS\mssmbios.sys

2010/10/22 20:14:18.0001 MSTEE (2e66f9ecb30b4221a318c92ac2250779) C:\Windows\system32\drivers\MSTEE.sys

2010/10/22 20:14:18.0032 MTConfig (7ea404308934e675bffde8edf0757bcd) C:\Windows\system32\DRIVERS\MTConfig.sys

2010/10/22 20:14:18.0063 Mup (f9a18612fd3526fe473c1bda678d61c8) C:\Windows\system32\Drivers\mup.sys

2010/10/22 20:14:18.0141 mwlPSDFilter (6ffecc25b39dc7652a0cec0ada9db589) C:\Windows\system32\DRIVERS\mwlPSDFilter.sys

2010/10/22 20:14:18.0188 mwlPSDNServ (0befe32ca56d6ee89d58175725596a85) C:\Windows\system32\DRIVERS\mwlPSDNServ.sys

2010/10/22 20:14:18.0204 mwlPSDVDisk (d43bc633b8660463e446e28e14a51262) C:\Windows\system32\DRIVERS\mwlPSDVDisk.sys

2010/10/22 20:14:18.0313 NativeWifiP (1ea3749c4114db3e3161156ffffa6b33) C:\Windows\system32\DRIVERS\nwifi.sys

2010/10/22 20:14:18.0375 NDIS (cad515dbd07d082bb317d9928ce8962c) C:\Windows\system32\drivers\ndis.sys

2010/10/22 20:14:18.0484 NdisCap (9f9a1f53aad7da4d6fef5bb73ab811ac) C:\Windows\system32\DRIVERS\ndiscap.sys

2010/10/22 20:14:18.0547 NdisTapi (30639c932d9fef22b31268fe25a1b6e5) C:\Windows\system32\DRIVERS\ndistapi.sys

2010/10/22 20:14:18.0562 Ndisuio (f105ba1e22bf1f2ee8f005d4305e4bec) C:\Windows\system32\DRIVERS\ndisuio.sys

2010/10/22 20:14:18.0656 NdisWan (557dfab9ca1fcb036ac77564c010dad3) C:\Windows\system32\DRIVERS\ndiswan.sys

2010/10/22 20:14:18.0687 NDProxy (659b74fb74b86228d6338d643cd3e3cf) C:\Windows\system32\drivers\NDProxy.sys

2010/10/22 20:14:18.0734 NetBIOS (86743d9f5d2b1048062b14b1d84501c4) C:\Windows\system32\DRIVERS\netbios.sys

2010/10/22 20:14:18.0812 NetBT (9162b273a44ab9dce5b44362731d062a) C:\Windows\system32\DRIVERS\netbt.sys

2010/10/22 20:14:18.0890 nfrd960 (77889813be4d166cdab78ddba990da92) C:\Windows\system32\DRIVERS\nfrd960.sys

2010/10/22 20:14:19.0046 Npfs (1e4c4ab5c9b8dd13179bbdc75a2a01f7) C:\Windows\system32\drivers\Npfs.sys

2010/10/22 20:14:19.0108 nsiproxy (e7f5ae18af4168178a642a9247c63001) C:\Windows\system32\drivers\nsiproxy.sys

2010/10/22 20:14:19.0202 Ntfs (356698a13c4630d5b31c37378d469196) C:\Windows\system32\drivers\Ntfs.sys

2010/10/22 20:14:19.0327 NTIDrvr (64ddd0dee976302f4bd93e5efcc2f013) C:\Windows\system32\drivers\NTIDrvr.sys

2010/10/22 20:14:19.0389 Null (9899284589f75fa8724ff3d16aed75c1) C:\Windows\system32\drivers\Null.sys

2010/10/22 20:14:19.0498 nvraid (3e38712941e9bb4ddbee00affe3fed3d) C:\Windows\system32\DRIVERS\nvraid.sys

2010/10/22 20:14:19.0514 nvstor (477dc4d6deb99be37084c9ac6d013da1) C:\Windows\system32\DRIVERS\nvstor.sys

2010/10/22 20:14:19.0530 nv_agp (270d7cd42d6e3979f6dd0146650f0e05) C:\Windows\system32\DRIVERS\nv_agp.sys

2010/10/22 20:14:19.0623 ohci1394 (3589478e4b22ce21b41fa1bfc0b8b8a0) C:\Windows\system32\DRIVERS\ohci1394.sys

2010/10/22 20:14:19.0701 Parport (0086431c29c35be1dbc43f52cc273887) C:\Windows\system32\DRIVERS\parport.sys

2010/10/22 20:14:19.0795 partmgr (7daa117143316c4a1537e074a5a9eaf0) C:\Windows\system32\drivers\partmgr.sys

2010/10/22 20:14:19.0826 pci (f36f6504009f2fb0dfd1b17a116ad74b) C:\Windows\system32\DRIVERS\pci.sys

2010/10/22 20:14:19.0857 pciide (b5b8b5ef2e5cb34df8dcf8831e3534fa) C:\Windows\system32\DRIVERS\pciide.sys

2010/10/22 20:14:19.0951 pcmcia (b2e81d4e87ce48589f98cb8c05b01f2f) C:\Windows\system32\DRIVERS\pcmcia.sys

2010/10/22 20:14:19.0998 pcw (d6b9c2e1a11a3a4b26a182ffef18f603) C:\Windows\system32\drivers\pcw.sys

2010/10/22 20:14:20.0091 PEAUTH (68769c3356b3be5d1c732c97b9a80d6e) C:\Windows\system32\drivers\peauth.sys

2010/10/22 20:14:20.0294 PptpMiniport (27cc19e81ba5e3403c48302127bda717) C:\Windows\system32\DRIVERS\raspptp.sys

2010/10/22 20:14:20.0325 Processor (0d922e23c041efb1c3fac2a6f943c9bf) C:\Windows\system32\DRIVERS\processr.sys

2010/10/22 20:14:20.0434 Psched (ee992183bd8eaefd9973f352e587a299) C:\Windows\system32\DRIVERS\pacer.sys

2010/10/22 20:14:20.0481 ql2300 (a53a15a11ebfd21077463ee2c7afeef0) C:\Windows\system32\DRIVERS\ql2300.sys

2010/10/22 20:14:20.0606 ql40xx (4f6d12b51de1aaeff7dc58c4d75423c8) C:\Windows\system32\DRIVERS\ql40xx.sys

2010/10/22 20:14:20.0637 QWAVEdrv (76707bb36430888d9ce9d705398adb6c) C:\Windows\system32\drivers\qwavedrv.sys

2010/10/22 20:14:20.0731 RasAcd (5a0da8ad5762fa2d91678a8a01311704) C:\Windows\system32\DRIVERS\rasacd.sys

2010/10/22 20:14:20.0778 RasAgileVpn (7ecff9b22276b73f43a99a15a6094e90) C:\Windows\system32\DRIVERS\AgileVpn.sys

2010/10/22 20:14:20.0871 Rasl2tp (87a6e852a22991580d6d39adc4790463) C:\Windows\system32\DRIVERS\rasl2tp.sys

2010/10/22 20:14:20.0918 RasPppoe (855c9b1cd4756c5e9a2aa58a15f58c25) C:\Windows\system32\DRIVERS\raspppoe.sys

2010/10/22 20:14:20.0996 RasSstp (e8b1e447b008d07ff47d016c2b0eeecb) C:\Windows\system32\DRIVERS\rassstp.sys

2010/10/22 20:14:21.0027 rdbss (3bac8142102c15d59a87757c1d41dce5) C:\Windows\system32\DRIVERS\rdbss.sys

2010/10/22 20:14:21.0058 rdpbus (302da2a0539f2cf54d7c6cc30c1f2d8d) C:\Windows\system32\DRIVERS\rdpbus.sys

2010/10/22 20:14:21.0168 RDPCDD (cea6cc257fc9b7715f1c2b4849286d24) C:\Windows\system32\DRIVERS\RDPCDD.sys

2010/10/22 20:14:21.0214 RDPENCDD (bb5971a4f00659529a5c44831af22365) C:\Windows\system32\drivers\rdpencdd.sys

2010/10/22 20:14:21.0292 RDPREFMP (216f3fa57533d98e1f74ded70113177a) C:\Windows\system32\drivers\rdprefmp.sys

2010/10/22 20:14:21.0324 RDPWD (8a3e6bea1c53ea6177fe2b6eba2c80d7) C:\Windows\system32\drivers\RDPWD.sys

2010/10/22 20:14:21.0433 rdyboost (634b9a2181d98f15941236886164ec8b) C:\Windows\system32\drivers\rdyboost.sys

2010/10/22 20:14:21.0558 rspndr (ddc86e4f8e7456261e637e3552e804ff) C:\Windows\system32\DRIVERS\rspndr.sys

2010/10/22 20:14:21.0604 RSUSBSTOR (db30aa4daa0d492fa5d7717d8181ffa1) C:\Windows\System32\Drivers\RtsUStor.sys

2010/10/22 20:14:21.0698 sbp2port (e3bbb89983daf5622c1d50cf49f28227) C:\Windows\system32\DRIVERS\sbp2port.sys

2010/10/22 20:14:21.0729 scfilter (c94da20c7e3ba1dca269bc8460d98387) C:\Windows\system32\DRIVERS\scfilter.sys

2010/10/22 20:14:21.0854 secdrv (3ea8a16169c26afbeb544e0e48421186) C:\Windows\system32\drivers\secdrv.sys

2010/10/22 20:14:21.0885 Serenum (cb624c0035412af0debec78c41f5ca1b) C:\Windows\system32\DRIVERS\serenum.sys

2010/10/22 20:14:21.0994 Serial (c1d8e28b2c2adfaec4ba89e9fda69bd6) C:\Windows\system32\DRIVERS\serial.sys

2010/10/22 20:14:22.0026 sermouse (1c545a7d0691cc4a027396535691c3e3) C:\Windows\system32\DRIVERS\sermouse.sys

2010/10/22 20:14:22.0150 sffdisk (a554811bcd09279536440c964ae35bbf) C:\Windows\system32\DRIVERS\sffdisk.sys

2010/10/22 20:14:22.0166 sffp_mmc (ff414f0baefeba59bc6c04b3db0b87bf) C:\Windows\system32\DRIVERS\sffp_mmc.sys

2010/10/22 20:14:22.0197 sffp_sd (5588b8c6193eb1522490c122eb94dffa) C:\Windows\system32\DRIVERS\sffp_sd.sys

2010/10/22 20:14:22.0291 sfloppy (a9d601643a1647211a1ee2ec4e433ff4) C:\Windows\system32\DRIVERS\sfloppy.sys

2010/10/22 20:14:22.0338 SiSRaid2 (843caf1e5fde1ffd5ff768f23a51e2e1) C:\Windows\system32\DRIVERS\SiSRaid2.sys

2010/10/22 20:14:22.0431 SiSRaid4 (6a6c106d42e9ffff8b9fcb4f754f6da4) C:\Windows\system32\DRIVERS\sisraid4.sys

2010/10/22 20:14:22.0462 Smb (548260a7b8654e024dc30bf8a7c5baa4) C:\Windows\system32\DRIVERS\smb.sys

2010/10/22 20:14:22.0587 spldr (b9e31e5cacdfe584f34f730a677803f9) C:\Windows\system32\drivers\spldr.sys

2010/10/22 20:14:22.0665 srv (de6f5658da951c4bc8e498570b5b0d5f) C:\Windows\system32\DRIVERS\srv.sys

2010/10/22 20:14:22.0790 srv2 (4d33d59c0b930c523d29f9bd40cda9d2) C:\Windows\system32\DRIVERS\srv2.sys

2010/10/22 20:14:22.0821 srvnet (5a663fd67049267bc5c3f3279e631ffb) C:\Windows\system32\DRIVERS\srvnet.sys

2010/10/22 20:14:22.0868 stexstor (f3817967ed533d08327dc73bc4d5542a) C:\Windows\system32\DRIVERS\stexstor.sys

2010/10/22 20:14:22.0962 swenum (d01ec09b6711a5f8e7e6564a4d0fbc90) C:\Windows\system32\DRIVERS\swenum.sys

2010/10/22 20:14:23.0071 Tcpip (90a2d722cf64d911879d6c4a4f802a4d) C:\Windows\system32\drivers\tcpip.sys

2010/10/22 20:14:23.0211 TCPIP6 (90a2d722cf64d911879d6c4a4f802a4d) C:\Windows\system32\DRIVERS\tcpip.sys

2010/10/22 20:14:23.0320 tcpipreg (76d078af6f587b162d50210f761eb9ed) C:\Windows\system32\drivers\tcpipreg.sys

2010/10/22 20:14:23.0367 TDPIPE (3371d21011695b16333a3934340c4e7c) C:\Windows\system32\drivers\tdpipe.sys

2010/10/22 20:14:23.0461 TDTCP (e4245bda3190a582d55ed09e137401a9) C:\Windows\system32\drivers\tdtcp.sys

2010/10/22 20:14:23.0492 tdx (079125c4b17b01fcaeebce0bcb290c0f) C:\Windows\system32\DRIVERS\tdx.sys

2010/10/22 20:14:23.0586 TermDD (c448651339196c0e869a355171875522) C:\Windows\system32\DRIVERS\termdd.sys

2010/10/22 20:14:23.0648 tssecsrv (61b96c26131e37b24e93327a0bd1fb95) C:\Windows\system32\DRIVERS\tssecsrv.sys

2010/10/22 20:14:23.0757 tunnel (3836171a2cdf3af8ef10856db9835a70) C:\Windows\system32\DRIVERS\tunnel.sys

2010/10/22 20:14:23.0788 uagp35 (b4dd609bd7e282bfc683cec7eaaaad67) C:\Windows\system32\DRIVERS\uagp35.sys

2010/10/22 20:14:23.0820 UBHelper (2e22c1fd397a5a9ffef55e9d1fc96c00) C:\Windows\system32\drivers\UBHelper.sys

2010/10/22 20:14:23.0913 udfs (d47baead86c65d4f4069d7ce0a4edceb) C:\Windows\system32\DRIVERS\udfs.sys

2010/10/22 20:14:23.0960 uliagpkx (4bfe1bc28391222894cbf1e7d0e42320) C:\Windows\system32\DRIVERS\uliagpkx.sys

2010/10/22 20:14:24.0054 umbus (eab6c35e62b1b0db0d1b48b671d3a117) C:\Windows\system32\DRIVERS\umbus.sys

2010/10/22 20:14:24.0085 UmPass (b2e8e8cb557b156da5493bbddcc1474d) C:\Windows\system32\DRIVERS\umpass.sys

2010/10/22 20:14:24.0225 usbaudio (77b01bc848298223a95d4ec23e1785a1) C:\Windows\system32\drivers\usbaudio.sys

2010/10/22 20:14:24.0256 usbccgp (b26afb54a534d634523c4fb66765b026) C:\Windows\system32\DRIVERS\usbccgp.sys

2010/10/22 20:14:24.0366 usbcir (af0892a803fdda7492f595368e3b68e7) C:\Windows\system32\DRIVERS\usbcir.sys

2010/10/22 20:14:24.0397 usbehci (2ea4aff7be7eb4632e3aa8595b0803b5) C:\Windows\system32\DRIVERS\usbehci.sys

2010/10/22 20:14:24.0428 usbhub (4c9042b8df86c1e8e6240c218b99b39b) C:\Windows\system32\DRIVERS\usbhub.sys

2010/10/22 20:14:24.0522 usbohci (58e546bbaf87664fc57e0f6081e4f609) C:\Windows\system32\DRIVERS\usbohci.sys

2010/10/22 20:14:24.0537 usbprint (73188f58fb384e75c4063d29413cee3d) C:\Windows\system32\DRIVERS\usbprint.sys

2010/10/22 20:14:24.0568 USBSTOR (080d3820da6c046be82fc8b45a893e83) C:\Windows\system32\DRIVERS\USBSTOR.SYS

2010/10/22 20:14:24.0646 usbuhci (81fb2216d3a60d1284455d511797db3d) C:\Windows\system32\DRIVERS\usbuhci.sys

2010/10/22 20:14:24.0709 usbvideo (7cb8c573c6e4a2714402cc0a36eab4fe) C:\Windows\System32\Drivers\usbvideo.sys

2010/10/22 20:14:24.0834 vdrvroot (c5c876ccfc083ff3b128f933823e87bd) C:\Windows\system32\DRIVERS\vdrvroot.sys

2010/10/22 20:14:24.0880 vga (da4da3f5e02943c2dc8c6ed875de68dd) C:\Windows\system32\DRIVERS\vgapnp.sys

2010/10/22 20:14:24.0958 VgaSave (53e92a310193cb3c03bea963de7d9cfc) C:\Windows\System32\drivers\vga.sys

2010/10/22 20:14:25.0005 vhdmp (c82e748660f62a242b2dfac1442f22a4) C:\Windows\system32\DRIVERS\vhdmp.sys

2010/10/22 20:14:25.0036 viaide (e5689d93ffe4e5d66c0178761240dd54) C:\Windows\system32\DRIVERS\viaide.sys

2010/10/22 20:14:25.0114 volmgr (2b1a3dae2b4e70dbba822b7a03fbd4a3) C:\Windows\system32\DRIVERS\volmgr.sys

2010/10/22 20:14:25.0146 volmgrx (99b0cbb569ca79acaed8c91461d765fb) C:\Windows\system32\drivers\volmgrx.sys

2010/10/22 20:14:25.0161 volsnap (58f82eed8ca24b461441f9c3e4f0bf5c) C:\Windows\system32\DRIVERS\volsnap.sys

2010/10/22 20:14:25.0270 vsmraid (5e2016ea6ebaca03c04feac5f330d997) C:\Windows\system32\DRIVERS\vsmraid.sys

2010/10/22 20:14:25.0302 vwifibus (36d4720b72b5c5d9cb2b9c29e9df67a1) C:\Windows\system32\DRIVERS\vwifibus.sys

2010/10/22 20:14:25.0317 vwififlt (6a3d66263414ff0d6fa754c646612f3f) C:\Windows\system32\DRIVERS\vwififlt.sys

2010/10/22 20:14:25.0442 WacomPen (4e9440f4f152a7b944cb1663d3935a3e) C:\Windows\system32\DRIVERS\wacompen.sys

2010/10/22 20:14:25.0473 WANARP (47ca49400643effd3f1c9a27e1d69324) C:\Windows\system32\DRIVERS\wanarp.sys

2010/10/22 20:14:25.0489 Wanarpv6 (47ca49400643effd3f1c9a27e1d69324) C:\Windows\system32\DRIVERS\wanarp.sys

2010/10/22 20:14:25.0614 Wd (72889e16ff12ba0f235467d6091b17dc) C:\Windows\system32\DRIVERS\wd.sys

2010/10/22 20:14:25.0660 Wdf01000 (441bd2d7b4f98134c3a4f9fa570fd250) C:\Windows\system32\drivers\Wdf01000.sys

2010/10/22 20:14:25.0832 WfpLwf (611b23304bf067451a9fdee01fbdd725) C:\Windows\system32\DRIVERS\wfplwf.sys

2010/10/22 20:14:25.0848 WIMMount (05ecaec3e4529a7153b3136ceb49f0ec) C:\Windows\system32\drivers\wimmount.sys

2010/10/22 20:14:26.0004 WinUsb (817eaff5d38674edd7713b9dfb8e9791) C:\Windows\system32\DRIVERS\WinUsb.sys

2010/10/22 20:14:26.0050 WmiAcpi (f6ff8944478594d0e414d3f048f0d778) C:\Windows\system32\DRIVERS\wmiacpi.sys

2010/10/22 20:14:26.0175 ws2ifsl (6bcc1d7d2fd2453957c5479a32364e52) C:\Windows\system32\drivers\ws2ifsl.sys

2010/10/22 20:14:26.0222 WudfPf (7cadc74271dd6461c452c271b30bd378) C:\Windows\system32\drivers\WudfPf.sys

2010/10/22 20:14:26.0331 WUDFRd (3b197af0fff08aa66b6b2241ca538d64) C:\Windows\system32\DRIVERS\WUDFRd.sys

2010/10/22 20:14:26.0409 ================================================================================

2010/10/22 20:14:26.0409 Scan finished

2010/10/22 20:14:26.0409 ================================================================================

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Just make sure, the link below explains how to tell:

http://support.microsoft.com/kb/827218

BTW: are you using a router???

-------------------------

If it's 64bit...try the link below:

See if following this guide works.

Make sure you run both rkill and exehelper.

Most important....update MBAM before you run it.

Post the logs back here, Good Luck....MrC

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Hi Mr C

Many Many thanks - the battery ran out on the laptop last night and I've only just got the power cable! Just ran the files and then cleared the entries with Malawarebytes - and the problem has gone...

I will make sure that my Sister in Law sends you a nice donation for your help!!

Many thanks

Mark

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