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False positive


tweggy

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Hello, we develop a descktop multibar and have recently received feedback from our user claiming tthat he had found Trojan in our program. Here is some data he send us:

Administrator DETECTION C:\Documents and Settings\Admin\Application Data\Ticno\Multibar\plugins\inet_search\inet_search.dll Trojan.Downloader QUARANTINE

15:12:09

Administrator DETECTION C:\Documents and Settings\?Admin\Application Data\Ticno\Multibar\plugins\inet_search\inet_search.dll Trojan.Downloader DENY

Our software doesn't contain any malitious code - you may download full version on our official site - ticno.com and check it.

Where can I send a file, because it seems that I can't attach files to topic? :/

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  • 2 years later...

Hello, we have an other problem again.

I noticed that your antivirus by some reason is detecting some of our installers as malware. Can you check it once again?

I upload the files that are being detected to dropbox:

https://dl.dropboxusercontent.com/u/4262046/miniinstall%20(21).exe

https://dl.dropboxusercontent.com/u/4262046/%D0%9C%D0%B0%D1%88%D0%B0%20%D0%B8%20%D0%9C%D0%B5%D0%B4%D0%B2%D0%B5%D0%B4%D1%8C%20(%D1%81%D0%B5%D1%80%D0%B8%D0%B0%D0%BB)-31%20%D1%81%D0%B5%D1%80%D0%B8%D1%8F-86.75%20Mb.exe

If you have any additional questions.

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