I've cleaned av8.exe...

[mattalbion]

... from my Win7 laptop and Malwarebytes also found and quarantined the following:

1. Trojan.FakeAlert

2. Rogue.Multiple

3. Adware.MyWebSearch

I've redone the scan and nothing has been found but I am now having trouble getting into the OS properly.

Windows boots normally, accepts my username/password then just presents me with a blank screen. If I do ctrl+alt+del I get the normal options (lock this computer etc.) but as soon as I cancel that screen I get a blank screen again.

I can boot in safe mode okay, but not sure what to do next?

Has anyone come across something similar?

Thanks in advance.

Matt

[kahdah]

Hello mattalbion

Welcome to Malwarebytes.

=====================

• Download OTL to your desktop.
  
• Double click on OTL to run it.
  
• When the window appears, underneath Output at the top change it to Minimal Output.
  
• Under the Standard Registry box change it to All.
  
• Under Custom scan's and fixes section paste in the below in bold
  

  
  

  netsvcs
  
  
  %SYSTEMDRIVE%\*.*
  
  
  %systemroot%\system32\*.dll /lockedfiles
  
  
  %systemroot%\Tasks\*.job /lockedfiles
  
  
  %systemroot%\system32\drivers\*.sys /90
  
  
  %systemroot%\system32\Spool\prtprocs\w32x86\*.dll

  
  

• Check the boxes beside LOP Check and Purity Check.
  
• Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.
    

====================

Please download Rootkit Unhooker and save it to your desktop.

• Double-click RKUnhookerLE.exe to run it.
  
• Click the Report tab, then click Scan
  
• Check Drivers, Stealth Code, Files, and Code Hooks
  
• Uncheck the rest, then click OK
  
• When prompted to Select Disks for Scan, make sure C:\ is checked and click OK
  
• Wait till the scanner has finished then go File > Save Report
  
• Save the report somewhere you can find it, typically your desktop. Click Close
  
• Copy the entire contents of the report and paste it in your next reply.
  

Note - You may get this warning it is ok, just ignore it."Rootkit Unhooker has detected a parasite inside itself!

It is recommended to remove parasite, okay?"

[LDTate]

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