I've cleaned av8.exe...

[mattalbion]

... from my Win7 laptop and Malwarebytes also found and quarantined the following:

1. Trojan.FakeAlert

2. Rogue.Multiple

3. Adware.MyWebSearch

I've redone the scan and nothing has been found but I am now having trouble getting into the OS properly.

Windows boots normally, accepts my username/password then just presents me with a blank screen. If I do ctrl+alt+del I get the normal options (lock this computer etc.) but as soon as I cancel that screen I get a blank screen again.

I can boot in safe mode okay, but not sure what to do next?

Has anyone come across something similar?

Thanks in advance.

Matt

[noknojon]

Hi Matt and Welcome -

Without much more information , there could be several reasons - We ask you to please repost in the Malware removal area as there can still be items left -

Please print out, read and follow What do I do now? , skipping any steps you are unable to complete.

The next step is post a New Topic Here.

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Thank You -

[mattalbion]

Will do, thanks for the response!