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I am effected with security tool.. scanned with malwarebytes, but did not work. it is now taking over. will not let me open any program and has sent me to this blue screen telling me it had to shut down in order to protect the computer.. how can i stop this? it is taking over. all help appreciated

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  • Root Admin

Hello , and welcome to Malwarebytes.org

Someone will work with you one on one to assist you in that forum.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

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Hello , and welcome to Malwarebytes.org

Someone will work with you one on one to assist you in that forum.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

Thank you. I am not able to download programs or open anything. I'm afraid it's to late.

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