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My computer has been infected by Antivirus 2010. I am running Windows XP Pro SP3 and Norton Internet Security 2009. First ran NIS full scan and then ran MBAM (quick scan) in safe mode which found and removed 3 infected files. However, I have run 3 full MBAM scans in normal mode and MBAM keeps finding c:\WINDOWS\system32\us?rinit.exe (Rogue.Antivirus2010). MBAM indicates that the infected file is removed and quarantined but subsequent scans keep finding it. Also, in Windows Explorer a search for "us?rinit.exe" in the Windows folder finds 2 files named userinit.exe, one 26 KB and another 142 KB which has the Antivirus 2010 icon attached while another uninfected computer in my house only has the smaller sized file. Although the computer no longer exhibits the Antivirus 2010 behavior I am not convinced that the problem is corrected.

Hope you can help.

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Hello Georgedn! Welcome to Malwarebytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

  • The process of cleaning your system may take some time, so please be patient.
  • Follow my instructions step by step if there is a problem somewhere, stop and tell me.
  • Stay with the thread until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • If you don't know or can't understand something please ask.
  • Do not install or uninstall any software or hardware, while work on.
  • Keep me informed about any changes.

Do you have a license for NIS 2006? Now:

Download DDS and save it to your desktop from here or here or here.

Double click dds.scr to run the tool.

  • When done, DDS will open two (2) logs:
    1. DDS.txt
    2. Attach.txt

    [*]Save both reports to your desktop. Post them back to your topic.

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Borislav, thanks for replying so promptly. You asked if I had a license for NIS 2006. I do not have NIS (Norton Internet Security) 2006 installed. I am running NIS 2009. I will try your fix in the morning and will post the resulting log files as soon as I can.

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Both reports are posted below as you requested. The instructions for DDS said to disable any onboard script locking programs. I do not know if I have any such programs. I disabled Norton Internet Security firewall, anti-spyware and advanced protection. Please let me know if I must disable anything else.

Thanks

DDS (Ver_10-10-10.03) - NTFSx86

Run by George at 16:46:16.85 on Tue 10/19/2010

Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_20

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.218 [GMT -4:00]

AV: Lavasoft Ad-Watch Live! Anti-Virus *On-access scanning enabled* (Updated) {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}

AV: Norton Internet Security *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}

FW: Norton Internet Security *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

svchost.exe

svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\System32\WLTRYSVC.EXE

C:\WINDOWS\System32\bcmwltry.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe

C:\WINDOWS\system32\spoolsv.exe

svchost.exe

C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe

C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe

C:\WINDOWS\system32\svchost.exe -k hpdevmgmt

C:\WINDOWS\system32\svchost.exe -k HPService

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe

C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE

C:\WINDOWS\system32\nvsvc32.exe

C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE

C:\Program Files\Dell Support Center\bin\sprtsvc.exe

C:\WINDOWS\System32\svchost.exe -k imgsvc

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\Program Files\HP\Digital Imaging\bin\hpqnrs08.exe

C:\Program Files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe

C:\WINDOWS\system32\wscntfy.exe

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe

C:\Program Files\My Lockbox\flockbox.exe

C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\Program Files\Dell\AccessDirect\dadapp.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\WINDOWS\BCMSMMSG.exe

C:\WINDOWS\system32\WLTRAY.exe

C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe

C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\RoadRunner\SafeStorage\Online-Backup.exe

C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe

C:\WINDOWS\System32\svchost.exe -k HTTPFilter

C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe

C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE

C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe

C:\WINDOWS\System32\svchost.exe -k HPZ12

C:\WINDOWS\System32\svchost.exe -k HPZ12

C:\Documents and Settings\George\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://cm.my.yahoo.com/

uWindow Title = Microsoft Internet Explorer

mStart Page = hxxp://search.myheritage.com

BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\16.8.0.41\coIEPlg.dll

BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\16.8.0.41\IPSBHO.DLL

BHO: Advertising Cookie Opt-out: {8e425eb4-adbd-4816-b1e8-49bb9decf034} - c:\program files\google\advertising cookie opt-out\opt_out.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll

TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\16.8.0.41\coIEPlg.dll

EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll

EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [Aim6]

mRun: [symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"

mRun: [synTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe

mRun: [synTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe

mRun: [sigmaTel StacMon] c:\program files\sigmatel\sigmatel ac97 audio drivers\stacmon.exe

mRun: [REGSHAVE] c:\program files\regshave\REGSHAVE.EXE /AUTORUN

mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime

mRun: [nwiz] nwiz.exe /installquiet

mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup

mRun: [NSWosCheck] c:\program files\norton systemworks basic edition\osCheck.exe

mRun: [Microsoft Works Update Detection] c:\program files\common files\microsoft shared\works shared\WkUFind.exe

mRun: [flockbox] c:\program files\my lockbox\flockbox.exe /a

mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"

mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"

mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter

mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe

mRun: [DadApp] c:\program files\dell\accessdirect\dadapp.exe

mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"

mRun: [bCMSMMSG] BCMSMMSG.exe

mRun: [Dell Wireless Manager UI] c:\windows\system32\WLTRAY

mRun: [Family Tree Builder Update] c:\program files\myheritage\bin\FTBCheckUpdates.exe

mRun: [broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe

mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

mRun: [MaxMenuMgr] "c:\program files\seagate\seagatemanager\freeagent status\StxMenuMgr.exe"

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe

mRun: [<NO NAME>]

StartupFolder: c:\docume~1\george\startm~1\programs\startup\wkcalrem.lnk - c:\program files\common files\microsoft shared\works shared\WkCalRem.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hotsyn~1.lnk - c:\program files\palm\Hotsync.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpphot~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\roadru~1.lnk - c:\windows\installer\{8c92f717-6af8-445c-a5ee-0570c864365e}\_4E67E20696D9AD37E90475.exe

uPolicies-explorer: NoViewOnDrive = 0 (0x0)

IE: {5E638779-1818-4754-A595-EF1C63B87A56} - c:\program files\norton systemworks basic edition\norton cleanup\WCQuick.lnk

IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll

DPF: {01111C00-3E00-11D2-8470-0060089874ED} - hxxp://help.rr.com/Foundrysdccommon/download/tgctlar.cab

DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxp://support.dell.com/systemprofiler/SysPro.CAB

DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab

DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab

DPF: {051D0E35-F4E3-4C8D-B411-AB0875F4C683} - hxxp://install.anark.com/client/version4/windows-ie/en/AMClient.cab

DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} - hxxps://support.microsoft.com/OAS/ActiveX/MSDcode.cab

DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab

DPF: {362C56AA-6E4F-40C7-A0B5-85501DBDAD77} - hxxp://i.dell.com/images/global/js/scanner/SysProExe.cab

DPF: {49232000-16E4-426C-A231-62846947304B} - hxxps://wimpro.cce.hp.com/ChatEntry/downloads/sysinfo.cab

DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab

DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab

DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1213019724046

DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab

DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab

DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} - hxxp://web1.shutterfly.com/downloads/Uploader.cab

DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.4.2/jinstall-1_4_2_03-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab

DPF: {E856B973-45FD-4559-8F82-EAB539144667} - hxxp://pccheckup.dellfix.com/rel/41/install/gtdownde.cab

Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll

Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton internet security\engine\16.8.0.41\CoIEPlg.dll

Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\george\applic~1\mozilla\firefox\profiles\ci7rnrit.default\

FF - prefs.js: browser.startup.homepage - hxxp://cm.my.yahoo.com/

FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll

FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll

FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll

FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----

c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-10-7 64288]

R0 MPRIFL;MPRIFL;c:\windows\system32\drivers\mprifl.sys [2008-3-2 17264]

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1008000.029\SymEFA.sys [2010-2-3 310320]

R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\nis\1008000.029\BHDrvx86.sys [2010-2-3 259632]

R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nis\1008000.029\cchpx86.sys [2010-2-3 482432]

R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20101015.005\IDSXpx86.sys [2010-10-13 341880]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-10-4 102448]

R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20101018.054\NAVENG.SYS [2010-10-19 86064]

R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20101018.054\NAVEX15.SYS [2010-10-19 1371184]

S3 APL531;OVT Scanner;c:\windows\system32\drivers\ov550i.sys [2006-7-31 580992]

S3 EraserUtilDrvI7;EraserUtilDrvI7;\??\c:\program files\common files\symantec shared\eengine\eraserutildrvi7.sys --> c:\program files\common files\symantec shared\eengine\EraserUtilDrvI7.sys [?]

S3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\lavasoft\ad-aware\kernexplorer.sys [2010-9-3 15008]

=============== Created Last 30 ================

2010-10-16 21:30:19 0 ----a-w- c:\windows\system32\drivers\vbma1032.sys

2010-10-15 22:18:06 953856 -c----w- c:\windows\system32\dllcache\mfc40u.dll

2010-10-15 22:18:05 974848 -c----w- c:\windows\system32\dllcache\mfc42.dll

2010-10-15 22:17:37 617472 -c----w- c:\windows\system32\dllcache\comctl32.dll

2010-10-15 14:30:07 -------- d-----w- c:\docume~1\alluse~1\applic~1\WEBREG

2010-10-15 14:14:59 317440 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\hpfpp101.dll

2010-10-15 14:14:59 123904 ----a-w- c:\windows\system32\hpf3l101.dll

2010-10-15 14:11:49 -------- d-----w- c:\windows\Cache

2010-10-15 14:11:46 -------- d-----w- c:\program files\Coupons

2010-10-15 14:11:15 -------- d-----w- c:\program files\HP Photo Creations

2010-10-15 14:11:15 -------- d-----w- c:\docume~1\alluse~1\applic~1\HP Photo Creations

2010-10-15 14:10:40 -------- d-----w- c:\docume~1\george\applic~1\HpUpdate

2010-10-15 13:53:43 966656 ----a-w- c:\windows\system32\hpost_p03b.dll

2010-10-15 13:53:43 372736 ----a-w- c:\windows\system32\hppldcoi.dll

2010-10-15 13:53:43 315392 ----a-w- c:\windows\system32\hposc_p03a.dll

2010-10-15 13:53:42 885760 ----a-w- c:\windows\system32\hposwia_p03b.dll

2010-10-15 13:53:42 309760 ----a-w- c:\windows\system32\difxapi.dll

2010-10-11 16:25:26 -------- d-----w- c:\program files\common files\Sonic Shared

2010-10-11 16:23:03 -------- d-----w- c:\program files\common files\HP

2010-09-22 22:10:52 103864 ----a-w- c:\program files\mozilla firefox\plugins\nppdf32.dll

2010-09-22 22:10:52 103864 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll

==================== Find3M ====================

2010-09-18 16:23:26 974848 ----a-w- c:\windows\system32\mfc42u.dll

2010-09-18 06:53:25 974848 ----a-w- c:\windows\system32\mfc42.dll

2010-09-18 06:53:25 954368 ----a-w- c:\windows\system32\mfc40.dll

2010-09-18 06:53:25 953856 ----a-w- c:\windows\system32\mfc40u.dll

2010-09-09 14:16:31 667136 ----a-w- c:\windows\system32\wininet.dll

2010-09-09 14:16:30 61952 ----a-w- c:\windows\system32\tdc.ocx

2010-09-09 14:16:29 81920 ------w- c:\windows\system32\ieencode.dll

2010-09-08 16:49:49 369664 ------w- c:\windows\system32\html.iec

2010-09-01 11:51:14 285824 ----a-w- c:\windows\system32\atmfd.dll

2010-08-31 13:42:52 1852800 ----a-w- c:\windows\system32\win32k.sys

2010-08-27 08:02:29 119808 ----a-w- c:\windows\system32\t2embed.dll

2010-08-27 05:57:43 99840 ----a-w- c:\windows\system32\srvsvc.dll

2010-08-26 12:52:45 5120 ----a-w- c:\windows\system32\xpsp4res.dll

2010-08-23 16:12:04 617472 ----a-w- c:\windows\system32\comctl32.dll

2010-08-17 13:17:06 58880 ----a-w- c:\windows\system32\spoolsv.exe

2010-08-16 08:45:00 590848 ----a-w- c:\windows\system32\rpcrt4.dll

============= FINISH: 16:53:10.39 ===============

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-10-10.03)

Microsoft Windows XP Professional

Boot Device: \Device\HarddiskVolume1

Install Date: 7/25/2007 12:56:11 PM

System Uptime: 10/19/2010 2:15:46 PM (2 hours ago)

Motherboard: Dell Computer Corporation | |

Processor: Mobile Intel® Pentium® 4 CPU 3.06GHz | Microprocessor | 3056/133mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 37 GiB total, 8.159 GiB free.

D: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}

Description: Photosmart Premium C309g-m

Device ID: ROOT\IMAGE\0001

Manufacturer: HP

Name: Premium C309g-m,192.168.1.3

PNP Device ID: ROOT\IMAGE\0001

Service: StillCam

Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}

Description: Photosmart Premium C309g-m

Device ID: ROOT\MULTIFUNCTION\0000

Manufacturer: HP

Name: Photosmart Premium C309g-m

PNP Device ID: ROOT\MULTIFUNCTION\0000

Service:

Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}

Description: Photosmart C5100 series

Device ID: ROOT\MULTIFUNCTION\0001

Manufacturer: HP

Name: Photosmart C5100 series

PNP Device ID: ROOT\MULTIFUNCTION\0001

Service:

==== System Restore Points ===================

==== Installed Programs ======================

32 Bit HP CIO Components Installer

AccessDirect

Ad-Aware

Adobe Flash Player 10 ActiveX

Adobe Flash Player 10 Plugin

Adobe Reader 9.4.0

AiO_Scan_CDA

AiOSoftwareNPI

AM-DeadLink 3.1

Anark Client 4

AnswerWorks 5.0 English Runtime

Antivirus 2010

AOL Instant Messenger

AppCore

ArcSoft PhotoImpression 6

Audacity 1.2.6

BCM V.92 56K Modem

Belarc Advisor 7.2

Broadcom 440x 10/100 Integrated Controller

BufferChm

BurnAware Free Edition 1.2.8

C309g-m

C5100

c5100_Help

ccCommon

CCleaner

Compatibility Pack for the 2007 Office system

Component Framework

Connection Keep Alive

Coupon Printer for Windows

CP_CalendarTemplates1

cp_OnlineProjectsConfig

CP_Package_Basic1

CP_Panorama1Config

cp_PosterPrintConfig

Critical Update for Windows Media Player 11 (KB959772)

CueTour

CustomerResearchQFolder

Dell Digital Jukebox Driver

Dell Driver Download Manager

Dell ResourceCD

Dell Support Center (Support Software)

Dell Wireless WLAN Card

DeLorme Street Atlas USA 2006

DeLorme Street Atlas USA 2006 Data

Destinations

Device Doctor 1.0.0.1

DeviceDiscovery

DeviceManagementQFolder

DocProc

DocProcQFolder

Documents To Go

DocumentViewer

DocumentViewerQFolder

doPDF 5.2 printer

eSupportQFolder

Fax_CDA

FaxTools

FinePixViewer Ver.4.2

FUJIFILM USB Driver

FullDPAppQFolder

Google Advertising Cookie Opt-out

Google Earth

Google Update Helper

GoToAssist 8.0.0.514

GPBaseService2

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Windows Media Format 11 SDK (KB929399)

Hotfix for Windows Media Player 11 (KB939683)

Hotfix for Windows XP (KB2158563)

Hotfix for Windows XP (KB952287)

Hotfix for Windows XP (KB954550-v5)

Hotfix for Windows XP (KB970653-v3)

Hotfix for Windows XP (KB976098-v2)

Hotfix for Windows XP (KB979306)

Hotfix for Windows XP (KB981793)

HP Customer Participation Program 14.0

HP Document Viewer 7.0

HP Imaging Device Functions 14.0

HP Photo Creations

HP Photosmart Premier Software 6.5

HP Photosmart Premium C309g-m All-in-One Driver Software 14.0 Rel. 6

HP Photosmart, Officejet and Deskjet 7.0.A

HP Smart Web Printing 4.60

HP Solution Center 14.0

HP Update

HPPhotoSmartExpress

HPProductAssistant

HPSSupply

I.I.I. Home Inventory 3.06

ImageMixer VCD2 for FinePix

InstantShareDevices

InstantShareDevicesMFC

Java 2 Runtime Environment, SE v1.4.2_03

Java Auto Updater

Java 6 Update 20

LiveUpdate 3.1 (Symantec Corporation)

LiveUpdate Notice (Symantec Corporation)

Malwarebytes' Anti-Malware

MarketResearch

Microsoft .NET Framework 1.1

Microsoft .NET Framework 2.0 Service Pack 2

Microsoft .NET Framework 3.0 Service Pack 2

Microsoft .NET Framework 3.5 SP1

Microsoft Base Smart Card Cryptographic Service Provider Package

Microsoft Compression Client Pack 1.0 for Windows XP

Microsoft Money Plus

Microsoft Money Shared Libraries

Microsoft Office PowerPoint Viewer 2003

Microsoft Picture It! Photo Premium 9

Microsoft User-Mode Driver Framework Feature Pack 1.0

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Word 2002

Microsoft Works

Microsoft Works 2004 Setup Launcher

Microsoft Works Suite Add-in for Microsoft Word

MicroStaff WINASPI

Modem Helper

Mozilla Firefox (3.6.10)

MSRedist

MSXML 4.0 SP2 (KB927978)

MSXML 4.0 SP2 (KB936181)

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MSXML 6 Service Pack 2 (KB973686)

My Lockbox 1.2 for Windows 2000/XP

MyHeritage Family Tree Builder

Network

NewCopy_CDA

Norton Cleanup

Norton Internet Security

Norton Protection Center

Norton SystemWorks

Norton SystemWorks (Symantec Corporation)

Norton SystemWorks Basic Edition

Norton Utilities

NVIDIA Drivers

OCR Software by I.R.I.S 7.0

OGA Notifier 2.0.0048.0

Online Backup

OVT Scanner X86

Palm

PanoStandAlone

PhotoGallery

PowerDVD 5.1

ProductContextNPI

PS_AIO_06_C309g-m_SW_Min

QuickCAD Release 8

Quicken 2010

QuickSet

QuickTransfer

RandMap

RAW FILE CONVERTER LE

Readme

Road Runner Safe Storage

RoadRunner

Scan

ScannerCopy

Seagate Manager Installer

Security Update for CAPICOM (KB931906)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)

Security Update for Windows Media Player (KB2378111)

Security Update for Windows Media Player (KB911564)

Security Update for Windows Media Player (KB952069)

Security Update for Windows Media Player (KB954155)

Security Update for Windows Media Player (KB968816)

Security Update for Windows Media Player (KB973540)

Security Update for Windows Media Player (KB975558)

Security Update for Windows Media Player (KB978695)

Security Update for Windows Media Player 11 (KB936782)

Security Update for Windows Media Player 11 (KB954154)

Security Update for Windows Media Player 6.4 (KB925398)

Security Update for Windows Media Player 9 (KB917734)

Security Update for Windows XP (KB2079403)

Security Update for Windows XP (KB2115168)

Security Update for Windows XP (KB2121546)

Security Update for Windows XP (KB2160329)

Security Update for Windows XP (KB2183461)

Security Update for Windows XP (KB2229593)

Security Update for Windows XP (KB2259922)

Security Update for Windows XP (KB2279986)

Security Update for Windows XP (KB2286198)

Security Update for Windows XP (KB2296011)

Security Update for Windows XP (KB2347290)

Security Update for Windows XP (KB2360131)

Security Update for Windows XP (KB2360937)

Security Update for Windows XP (KB2387149)

Security Update for Windows XP (KB923561)

Security Update for Windows XP (KB923689)

Security Update for Windows XP (KB938464)

Security Update for Windows XP (KB941569)

Security Update for Windows XP (KB946648)

Security Update for Windows XP (KB950759)

Security Update for Windows XP (KB950760)

Security Update for Windows XP (KB950762)

Security Update for Windows XP (KB950974)

Security Update for Windows XP (KB951066)

Security Update for Windows XP (KB951376-v2)

Security Update for Windows XP (KB951698)

Security Update for Windows XP (KB951748)

Security Update for Windows XP (KB952004)

Security Update for Windows XP (KB952954)

Security Update for Windows XP (KB953838)

Security Update for Windows XP (KB953839)

Security Update for Windows XP (KB954211)

Security Update for Windows XP (KB954600)

Security Update for Windows XP (KB955069)

Security Update for Windows XP (KB956390)

Security Update for Windows XP (KB956391)

Security Update for Windows XP (KB956572)

Security Update for Windows XP (KB956744)

Security Update for Windows XP (KB956802)

Security Update for Windows XP (KB956803)

Security Update for Windows XP (KB956841)

Security Update for Windows XP (KB956844)

Security Update for Windows XP (KB957095)

Security Update for Windows XP (KB957097)

Security Update for Windows XP (KB958215)

Security Update for Windows XP (KB958644)

Security Update for Windows XP (KB958687)

Security Update for Windows XP (KB958690)

Security Update for Windows XP (KB958869)

Security Update for Windows XP (KB959426)

Security Update for Windows XP (KB960225)

Security Update for Windows XP (KB960714)

Security Update for Windows XP (KB960715)

Security Update for Windows XP (KB960803)

Security Update for Windows XP (KB960859)

Security Update for Windows XP (KB961371)

Security Update for Windows XP (KB961373)

Security Update for Windows XP (KB961501)

Security Update for Windows XP (KB963027)

Security Update for Windows XP (KB968537)

Security Update for Windows XP (KB969059)

Security Update for Windows XP (KB969897)

Security Update for Windows XP (KB969898)

Security Update for Windows XP (KB969947)

Security Update for Windows XP (KB970238)

Security Update for Windows XP (KB970430)

Security Update for Windows XP (KB971468)

Security Update for Windows XP (KB971486)

Security Update for Windows XP (KB971557)

Security Update for Windows XP (KB971633)

Security Update for Windows XP (KB971657)

Security Update for Windows XP (KB971961)

Security Update for Windows XP (KB972260)

Security Update for Windows XP (KB972270)

Security Update for Windows XP (KB973346)

Security Update for Windows XP (KB973354)

Security Update for Windows XP (KB973507)

Security Update for Windows XP (KB973525)

Security Update for Windows XP (KB973869)

Security Update for Windows XP (KB973904)

Security Update for Windows XP (KB974112)

Security Update for Windows XP (KB974318)

Security Update for Windows XP (KB974392)

Security Update for Windows XP (KB974455)

Security Update for Windows XP (KB974571)

Security Update for Windows XP (KB975025)

Security Update for Windows XP (KB975467)

Security Update for Windows XP (KB975560)

Security Update for Windows XP (KB975561)

Security Update for Windows XP (KB975562)

Security Update for Windows XP (KB975713)

Security Update for Windows XP (KB976325)

Security Update for Windows XP (KB977165-v2)

Security Update for Windows XP (KB977816)

Security Update for Windows XP (KB977914)

Security Update for Windows XP (KB978037)

Security Update for Windows XP (KB978251)

Security Update for Windows XP (KB978262)

Security Update for Windows XP (KB978338)

Security Update for Windows XP (KB978542)

Security Update for Windows XP (KB978601)

Security Update for Windows XP (KB978706)

Security Update for Windows XP (KB979309)

Security Update for Windows XP (KB979482)

Security Update for Windows XP (KB979559)

Security Update for Windows XP (KB979683)

Security Update for Windows XP (KB979687)

Security Update for Windows XP (KB980195)

Security Update for Windows XP (KB980218)

Security Update for Windows XP (KB980232)

Security Update for Windows XP (KB980436)

Security Update for Windows XP (KB981322)

Security Update for Windows XP (KB981349)

Security Update for Windows XP (KB981852)

Security Update for Windows XP (KB981957)

Security Update for Windows XP (KB981997)

Security Update for Windows XP (KB982132)

Security Update for Windows XP (KB982214)

Security Update for Windows XP (KB982381)

Security Update for Windows XP (KB982665)

Security Update for Windows XP (KB982802)

Shockwave

Shop for HP Supplies

SigmaTel AC97 Audio Drivers

SkinsHP1

SlideShow

SmartWebPrinting

SolutionCenter

Sonic RecordNow!

Sonic_PrimoSDK

SPBBC 32bit

Speccy

SplashPhoto

SpywareBlaster 4.2

Status

Street Atlas USA 2006

Synaptics Pointing Device Driver

Toolbox

TrayApp

TWC User Controls

Undelete Plus 2.91

Uniblue ProcessScanner

Uninstall OVT Scanner

Unload

Unlocker 1.9.0

Update for Windows XP (KB2141007)

Update for Windows XP (KB2345886)

Update for Windows XP (KB951072-v2)

Update for Windows XP (KB951978)

Update for Windows XP (KB955759)

Update for Windows XP (KB955839)

Update for Windows XP (KB968389)

Update for Windows XP (KB971737)

Update for Windows XP (KB973687)

Update for Windows XP (KB973815)

Update for Windows XP (KB976749)

Update for Windows XP (KB978207)

Update for Windows XP (KB980182)

Viewpoint Manager (Remove Only)

Viewpoint Media Player

Visual C++ 2008 x86 Runtime - (v9.0.30729)

Visual C++ 2008 x86 Runtime - v9.0.30729.01

WebFldrs XP

WebIQ Technology Engine

WebReg

Windows Genuine Advantage Validation Tool (KB892130)

Windows Imaging Component

Windows Media Format 11 runtime

Windows Media Format SDK Hotfix - KB891122

Windows Media Player 11

Windows Presentation Foundation

Windows XP Service Pack 3

XML Paper Specification Shared Components Pack 1.0

Yahoo! Messenger

==== End Of File ===========================

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Both reports are posted below as you requested. The instructions for DDS said to disable any onboard script locking programs. I do not know if I have any such programs. I disabled Norton Internet Security firewall, anti-spyware and advanced protection. Please let me know if I must disable anything else.

Thanks

DDS (Ver_10-10-10.03) - NTFSx86

Run by George at 16:46:16.85 on Tue 10/19/2010

Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_20

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.218 [GMT -4:00]

AV: Lavasoft Ad-Watch Live! Anti-Virus *On-access scanning enabled* (Updated) {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}

AV: Norton Internet Security *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}

FW: Norton Internet Security *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

svchost.exe

svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\System32\WLTRYSVC.EXE

C:\WINDOWS\System32\bcmwltry.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe

C:\WINDOWS\system32\spoolsv.exe

svchost.exe

C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe

C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe

C:\WINDOWS\system32\svchost.exe -k hpdevmgmt

C:\WINDOWS\system32\svchost.exe -k HPService

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe

C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE

C:\WINDOWS\system32\nvsvc32.exe

C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE

C:\Program Files\Dell Support Center\bin\sprtsvc.exe

C:\WINDOWS\System32\svchost.exe -k imgsvc

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\Program Files\HP\Digital Imaging\bin\hpqnrs08.exe

C:\Program Files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe

C:\WINDOWS\system32\wscntfy.exe

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe

C:\Program Files\My Lockbox\flockbox.exe

C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\Program Files\Dell\AccessDirect\dadapp.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\WINDOWS\BCMSMMSG.exe

C:\WINDOWS\system32\WLTRAY.exe

C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe

C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\RoadRunner\SafeStorage\Online-Backup.exe

C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe

C:\WINDOWS\System32\svchost.exe -k HTTPFilter

C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe

C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE

C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe

C:\WINDOWS\System32\svchost.exe -k HPZ12

C:\WINDOWS\System32\svchost.exe -k HPZ12

C:\Documents and Settings\George\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://cm.my.yahoo.com/

uWindow Title = Microsoft Internet Explorer

mStart Page = hxxp://search.myheritage.com

BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\16.8.0.41\coIEPlg.dll

BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\16.8.0.41\IPSBHO.DLL

BHO: Advertising Cookie Opt-out: {8e425eb4-adbd-4816-b1e8-49bb9decf034} - c:\program files\google\advertising cookie opt-out\opt_out.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll

TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\16.8.0.41\coIEPlg.dll

EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll

EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [Aim6]

mRun: [symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"

mRun: [synTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe

mRun: [synTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe

mRun: [sigmaTel StacMon] c:\program files\sigmatel\sigmatel ac97 audio drivers\stacmon.exe

mRun: [REGSHAVE] c:\program files\regshave\REGSHAVE.EXE /AUTORUN

mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime

mRun: [nwiz] nwiz.exe /installquiet

mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup

mRun: [NSWosCheck] c:\program files\norton systemworks basic edition\osCheck.exe

mRun: [Microsoft Works Update Detection] c:\program files\common files\microsoft shared\works shared\WkUFind.exe

mRun: [flockbox] c:\program files\my lockbox\flockbox.exe /a

mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"

mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"

mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter

mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe

mRun: [DadApp] c:\program files\dell\accessdirect\dadapp.exe

mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"

mRun: [bCMSMMSG] BCMSMMSG.exe

mRun: [Dell Wireless Manager UI] c:\windows\system32\WLTRAY

mRun: [Family Tree Builder Update] c:\program files\myheritage\bin\FTBCheckUpdates.exe

mRun: [broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe

mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

mRun: [MaxMenuMgr] "c:\program files\seagate\seagatemanager\freeagent status\StxMenuMgr.exe"

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe

mRun: [<NO NAME>]

StartupFolder: c:\docume~1\george\startm~1\programs\startup\wkcalrem.lnk - c:\program files\common files\microsoft shared\works shared\WkCalRem.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hotsyn~1.lnk - c:\program files\palm\Hotsync.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpphot~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\roadru~1.lnk - c:\windows\installer\{8c92f717-6af8-445c-a5ee-0570c864365e}\_4E67E20696D9AD37E90475.exe

uPolicies-explorer: NoViewOnDrive = 0 (0x0)

IE: {5E638779-1818-4754-A595-EF1C63B87A56} - c:\program files\norton systemworks basic edition\norton cleanup\WCQuick.lnk

IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll

DPF: {01111C00-3E00-11D2-8470-0060089874ED} - hxxp://help.rr.com/Foundrysdccommon/download/tgctlar.cab

DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxp://support.dell.com/systemprofiler/SysPro.CAB

DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab

DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab

DPF: {051D0E35-F4E3-4C8D-B411-AB0875F4C683} - hxxp://install.anark.com/client/version4/windows-ie/en/AMClient.cab

DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} - hxxps://support.microsoft.com/OAS/ActiveX/MSDcode.cab

DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab

DPF: {362C56AA-6E4F-40C7-A0B5-85501DBDAD77} - hxxp://i.dell.com/images/global/js/scanner/SysProExe.cab

DPF: {49232000-16E4-426C-A231-62846947304B} - hxxps://wimpro.cce.hp.com/ChatEntry/downloads/sysinfo.cab

DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab

DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab

DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1213019724046

DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab

DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab

DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} - hxxp://web1.shutterfly.com/downloads/Uploader.cab

DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.4.2/jinstall-1_4_2_03-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab

DPF: {E856B973-45FD-4559-8F82-EAB539144667} - hxxp://pccheckup.dellfix.com/rel/41/install/gtdownde.cab

Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll

Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton internet security\engine\16.8.0.41\CoIEPlg.dll

Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\george\applic~1\mozilla\firefox\profiles\ci7rnrit.default\

FF - prefs.js: browser.startup.homepage - hxxp://cm.my.yahoo.com/

FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll

FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll

FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll

FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----

c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-10-7 64288]

R0 MPRIFL;MPRIFL;c:\windows\system32\drivers\mprifl.sys [2008-3-2 17264]

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1008000.029\SymEFA.sys [2010-2-3 310320]

R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\nis\1008000.029\BHDrvx86.sys [2010-2-3 259632]

R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nis\1008000.029\cchpx86.sys [2010-2-3 482432]

R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20101015.005\IDSXpx86.sys [2010-10-13 341880]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-10-4 102448]

R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20101018.054\NAVENG.SYS [2010-10-19 86064]

R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20101018.054\NAVEX15.SYS [2010-10-19 1371184]

S3 APL531;OVT Scanner;c:\windows\system32\drivers\ov550i.sys [2006-7-31 580992]

S3 EraserUtilDrvI7;EraserUtilDrvI7;\??\c:\program files\common files\symantec shared\eengine\eraserutildrvi7.sys --> c:\program files\common files\symantec shared\eengine\EraserUtilDrvI7.sys [?]

S3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\lavasoft\ad-aware\kernexplorer.sys [2010-9-3 15008]

=============== Created Last 30 ================

2010-10-16 21:30:19 0 ----a-w- c:\windows\system32\drivers\vbma1032.sys

2010-10-15 22:18:06 953856 -c----w- c:\windows\system32\dllcache\mfc40u.dll

2010-10-15 22:18:05 974848 -c----w- c:\windows\system32\dllcache\mfc42.dll

2010-10-15 22:17:37 617472 -c----w- c:\windows\system32\dllcache\comctl32.dll

2010-10-15 14:30:07 -------- d-----w- c:\docume~1\alluse~1\applic~1\WEBREG

2010-10-15 14:14:59 317440 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\hpfpp101.dll

2010-10-15 14:14:59 123904 ----a-w- c:\windows\system32\hpf3l101.dll

2010-10-15 14:11:49 -------- d-----w- c:\windows\Cache

2010-10-15 14:11:46 -------- d-----w- c:\program files\Coupons

2010-10-15 14:11:15 -------- d-----w- c:\program files\HP Photo Creations

2010-10-15 14:11:15 -------- d-----w- c:\docume~1\alluse~1\applic~1\HP Photo Creations

2010-10-15 14:10:40 -------- d-----w- c:\docume~1\george\applic~1\HpUpdate

2010-10-15 13:53:43 966656 ----a-w- c:\windows\system32\hpost_p03b.dll

2010-10-15 13:53:43 372736 ----a-w- c:\windows\system32\hppldcoi.dll

2010-10-15 13:53:43 315392 ----a-w- c:\windows\system32\hposc_p03a.dll

2010-10-15 13:53:42 885760 ----a-w- c:\windows\system32\hposwia_p03b.dll

2010-10-15 13:53:42 309760 ----a-w- c:\windows\system32\difxapi.dll

2010-10-11 16:25:26 -------- d-----w- c:\program files\common files\Sonic Shared

2010-10-11 16:23:03 -------- d-----w- c:\program files\common files\HP

2010-09-22 22:10:52 103864 ----a-w- c:\program files\mozilla firefox\plugins\nppdf32.dll

2010-09-22 22:10:52 103864 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll

==================== Find3M ====================

2010-09-18 16:23:26 974848 ----a-w- c:\windows\system32\mfc42u.dll

2010-09-18 06:53:25 974848 ----a-w- c:\windows\system32\mfc42.dll

2010-09-18 06:53:25 954368 ----a-w- c:\windows\system32\mfc40.dll

2010-09-18 06:53:25 953856 ----a-w- c:\windows\system32\mfc40u.dll

2010-09-09 14:16:31 667136 ----a-w- c:\windows\system32\wininet.dll

2010-09-09 14:16:30 61952 ----a-w- c:\windows\system32\tdc.ocx

2010-09-09 14:16:29 81920 ------w- c:\windows\system32\ieencode.dll

2010-09-08 16:49:49 369664 ------w- c:\windows\system32\html.iec

2010-09-01 11:51:14 285824 ----a-w- c:\windows\system32\atmfd.dll

2010-08-31 13:42:52 1852800 ----a-w- c:\windows\system32\win32k.sys

2010-08-27 08:02:29 119808 ----a-w- c:\windows\system32\t2embed.dll

2010-08-27 05:57:43 99840 ----a-w- c:\windows\system32\srvsvc.dll

2010-08-26 12:52:45 5120 ----a-w- c:\windows\system32\xpsp4res.dll

2010-08-23 16:12:04 617472 ----a-w- c:\windows\system32\comctl32.dll

2010-08-17 13:17:06 58880 ----a-w- c:\windows\system32\spoolsv.exe

2010-08-16 08:45:00 590848 ----a-w- c:\windows\system32\rpcrt4.dll

============= FINISH: 16:53:10.39 ===============

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-10-10.03)

Microsoft Windows XP Professional

Boot Device: \Device\HarddiskVolume1

Install Date: 7/25/2007 12:56:11 PM

System Uptime: 10/19/2010 2:15:46 PM (2 hours ago)

Motherboard: Dell Computer Corporation | |

Processor: Mobile Intel® Pentium® 4 CPU 3.06GHz | Microprocessor | 3056/133mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 37 GiB total, 8.159 GiB free.

D: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}

Description: Photosmart Premium C309g-m

Device ID: ROOT\IMAGE\0001

Manufacturer: HP

Name: Premium C309g-m,192.168.1.3

PNP Device ID: ROOT\IMAGE\0001

Service: StillCam

Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}

Description: Photosmart Premium C309g-m

Device ID: ROOT\MULTIFUNCTION\0000

Manufacturer: HP

Name: Photosmart Premium C309g-m

PNP Device ID: ROOT\MULTIFUNCTION\0000

Service:

Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}

Description: Photosmart C5100 series

Device ID: ROOT\MULTIFUNCTION\0001

Manufacturer: HP

Name: Photosmart C5100 series

PNP Device ID: ROOT\MULTIFUNCTION\0001

Service:

==== System Restore Points ===================

==== Installed Programs ======================

32 Bit HP CIO Components Installer

AccessDirect

Ad-Aware

Adobe Flash Player 10 ActiveX

Adobe Flash Player 10 Plugin

Adobe Reader 9.4.0

AiO_Scan_CDA

AiOSoftwareNPI

AM-DeadLink 3.1

Anark Client 4

AnswerWorks 5.0 English Runtime

Antivirus 2010

AOL Instant Messenger

AppCore

ArcSoft PhotoImpression 6

Audacity 1.2.6

BCM V.92 56K Modem

Belarc Advisor 7.2

Broadcom 440x 10/100 Integrated Controller

BufferChm

BurnAware Free Edition 1.2.8

C309g-m

C5100

c5100_Help

ccCommon

CCleaner

Compatibility Pack for the 2007 Office system

Component Framework

Connection Keep Alive

Coupon Printer for Windows

CP_CalendarTemplates1

cp_OnlineProjectsConfig

CP_Package_Basic1

CP_Panorama1Config

cp_PosterPrintConfig

Critical Update for Windows Media Player 11 (KB959772)

CueTour

CustomerResearchQFolder

Dell Digital Jukebox Driver

Dell Driver Download Manager

Dell ResourceCD

Dell Support Center (Support Software)

Dell Wireless WLAN Card

DeLorme Street Atlas USA 2006

DeLorme Street Atlas USA 2006 Data

Destinations

Device Doctor 1.0.0.1

DeviceDiscovery

DeviceManagementQFolder

DocProc

DocProcQFolder

Documents To Go

DocumentViewer

DocumentViewerQFolder

doPDF 5.2 printer

eSupportQFolder

Fax_CDA

FaxTools

FinePixViewer Ver.4.2

FUJIFILM USB Driver

FullDPAppQFolder

Google Advertising Cookie Opt-out

Google Earth

Google Update Helper

GoToAssist 8.0.0.514

GPBaseService2

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Windows Media Format 11 SDK (KB929399)

Hotfix for Windows Media Player 11 (KB939683)

Hotfix for Windows XP (KB2158563)

Hotfix for Windows XP (KB952287)

Hotfix for Windows XP (KB954550-v5)

Hotfix for Windows XP (KB970653-v3)

Hotfix for Windows XP (KB976098-v2)

Hotfix for Windows XP (KB979306)

Hotfix for Windows XP (KB981793)

HP Customer Participation Program 14.0

HP Document Viewer 7.0

HP Imaging Device Functions 14.0

HP Photo Creations

HP Photosmart Premier Software 6.5

HP Photosmart Premium C309g-m All-in-One Driver Software 14.0 Rel. 6

HP Photosmart, Officejet and Deskjet 7.0.A

HP Smart Web Printing 4.60

HP Solution Center 14.0

HP Update

HPPhotoSmartExpress

HPProductAssistant

HPSSupply

I.I.I. Home Inventory 3.06

ImageMixer VCD2 for FinePix

InstantShareDevices

InstantShareDevicesMFC

Java 2 Runtime Environment, SE v1.4.2_03

Java Auto Updater

Java 6 Update 20

LiveUpdate 3.1 (Symantec Corporation)

LiveUpdate Notice (Symantec Corporation)

Malwarebytes' Anti-Malware

MarketResearch

Microsoft .NET Framework 1.1

Microsoft .NET Framework 2.0 Service Pack 2

Microsoft .NET Framework 3.0 Service Pack 2

Microsoft .NET Framework 3.5 SP1

Microsoft Base Smart Card Cryptographic Service Provider Package

Microsoft Compression Client Pack 1.0 for Windows XP

Microsoft Money Plus

Microsoft Money Shared Libraries

Microsoft Office PowerPoint Viewer 2003

Microsoft Picture It! Photo Premium 9

Microsoft User-Mode Driver Framework Feature Pack 1.0

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Word 2002

Microsoft Works

Microsoft Works 2004 Setup Launcher

Microsoft Works Suite Add-in for Microsoft Word

MicroStaff WINASPI

Modem Helper

Mozilla Firefox (3.6.10)

MSRedist

MSXML 4.0 SP2 (KB927978)

MSXML 4.0 SP2 (KB936181)

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MSXML 6 Service Pack 2 (KB973686)

My Lockbox 1.2 for Windows 2000/XP

MyHeritage Family Tree Builder

Network

NewCopy_CDA

Norton Cleanup

Norton Internet Security

Norton Protection Center

Norton SystemWorks

Norton SystemWorks (Symantec Corporation)

Norton SystemWorks Basic Edition

Norton Utilities

NVIDIA Drivers

OCR Software by I.R.I.S 7.0

OGA Notifier 2.0.0048.0

Online Backup

OVT Scanner X86

Palm

PanoStandAlone

PhotoGallery

PowerDVD 5.1

ProductContextNPI

PS_AIO_06_C309g-m_SW_Min

QuickCAD Release 8

Quicken 2010

QuickSet

QuickTransfer

RandMap

RAW FILE CONVERTER LE

Readme

Road Runner Safe Storage

RoadRunner

Scan

ScannerCopy

Seagate Manager Installer

Security Update for CAPICOM (KB931906)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)

Security Update for Windows Media Player (KB2378111)

Security Update for Windows Media Player (KB911564)

Security Update for Windows Media Player (KB952069)

Security Update for Windows Media Player (KB954155)

Security Update for Windows Media Player (KB968816)

Security Update for Windows Media Player (KB973540)

Security Update for Windows Media Player (KB975558)

Security Update for Windows Media Player (KB978695)

Security Update for Windows Media Player 11 (KB936782)

Security Update for Windows Media Player 11 (KB954154)

Security Update for Windows Media Player 6.4 (KB925398)

Security Update for Windows Media Player 9 (KB917734)

Security Update for Windows XP (KB2079403)

Security Update for Windows XP (KB2115168)

Security Update for Windows XP (KB2121546)

Security Update for Windows XP (KB2160329)

Security Update for Windows XP (KB2183461)

Security Update for Windows XP (KB2229593)

Security Update for Windows XP (KB2259922)

Security Update for Windows XP (KB2279986)

Security Update for Windows XP (KB2286198)

Security Update for Windows XP (KB2296011)

Security Update for Windows XP (KB2347290)

Security Update for Windows XP (KB2360131)

Security Update for Windows XP (KB2360937)

Security Update for Windows XP (KB2387149)

Security Update for Windows XP (KB923561)

Security Update for Windows XP (KB923689)

Security Update for Windows XP (KB938464)

Security Update for Windows XP (KB941569)

Security Update for Windows XP (KB946648)

Security Update for Windows XP (KB950759)

Security Update for Windows XP (KB950760)

Security Update for Windows XP (KB950762)

Security Update for Windows XP (KB950974)

Security Update for Windows XP (KB951066)

Security Update for Windows XP (KB951376-v2)

Security Update for Windows XP (KB951698)

Security Update for Windows XP (KB951748)

Security Update for Windows XP (KB952004)

Security Update for Windows XP (KB952954)

Security Update for Windows XP (KB953838)

Security Update for Windows XP (KB953839)

Security Update for Windows XP (KB954211)

Security Update for Windows XP (KB954600)

Security Update for Windows XP (KB955069)

Security Update for Windows XP (KB956390)

Security Update for Windows XP (KB956391)

Security Update for Windows XP (KB956572)

Security Update for Windows XP (KB956744)

Security Update for Windows XP (KB956802)

Security Update for Windows XP (KB956803)

Security Update for Windows XP (KB956841)

Security Update for Windows XP (KB956844)

Security Update for Windows XP (KB957095)

Security Update for Windows XP (KB957097)

Security Update for Windows XP (KB958215)

Security Update for Windows XP (KB958644)

Security Update for Windows XP (KB958687)

Security Update for Windows XP (KB958690)

Security Update for Windows XP (KB958869)

Security Update for Windows XP (KB959426)

Security Update for Windows XP (KB960225)

Security Update for Windows XP (KB960714)

Security Update for Windows XP (KB960715)

Security Update for Windows XP (KB960803)

Security Update for Windows XP (KB960859)

Security Update for Windows XP (KB961371)

Security Update for Windows XP (KB961373)

Security Update for Windows XP (KB961501)

Security Update for Windows XP (KB963027)

Security Update for Windows XP (KB968537)

Security Update for Windows XP (KB969059)

Security Update for Windows XP (KB969897)

Security Update for Windows XP (KB969898)

Security Update for Windows XP (KB969947)

Security Update for Windows XP (KB970238)

Security Update for Windows XP (KB970430)

Security Update for Windows XP (KB971468)

Security Update for Windows XP (KB971486)

Security Update for Windows XP (KB971557)

Security Update for Windows XP (KB971633)

Security Update for Windows XP (KB971657)

Security Update for Windows XP (KB971961)

Security Update for Windows XP (KB972260)

Security Update for Windows XP (KB972270)

Security Update for Windows XP (KB973346)

Security Update for Windows XP (KB973354)

Security Update for Windows XP (KB973507)

Security Update for Windows XP (KB973525)

Security Update for Windows XP (KB973869)

Security Update for Windows XP (KB973904)

Security Update for Windows XP (KB974112)

Security Update for Windows XP (KB974318)

Security Update for Windows XP (KB974392)

Security Update for Windows XP (KB974455)

Security Update for Windows XP (KB974571)

Security Update for Windows XP (KB975025)

Security Update for Windows XP (KB975467)

Security Update for Windows XP (KB975560)

Security Update for Windows XP (KB975561)

Security Update for Windows XP (KB975562)

Security Update for Windows XP (KB975713)

Security Update for Windows XP (KB976325)

Security Update for Windows XP (KB977165-v2)

Security Update for Windows XP (KB977816)

Security Update for Windows XP (KB977914)

Security Update for Windows XP (KB978037)

Security Update for Windows XP (KB978251)

Security Update for Windows XP (KB978262)

Security Update for Windows XP (KB978338)

Security Update for Windows XP (KB978542)

Security Update for Windows XP (KB978601)

Security Update for Windows XP (KB978706)

Security Update for Windows XP (KB979309)

Security Update for Windows XP (KB979482)

Security Update for Windows XP (KB979559)

Security Update for Windows XP (KB979683)

Security Update for Windows XP (KB979687)

Security Update for Windows XP (KB980195)

Security Update for Windows XP (KB980218)

Security Update for Windows XP (KB980232)

Security Update for Windows XP (KB980436)

Security Update for Windows XP (KB981322)

Security Update for Windows XP (KB981349)

Security Update for Windows XP (KB981852)

Security Update for Windows XP (KB981957)

Security Update for Windows XP (KB981997)

Security Update for Windows XP (KB982132)

Security Update for Windows XP (KB982214)

Security Update for Windows XP (KB982381)

Security Update for Windows XP (KB982665)

Security Update for Windows XP (KB982802)

Shockwave

Shop for HP Supplies

SigmaTel AC97 Audio Drivers

SkinsHP1

SlideShow

SmartWebPrinting

SolutionCenter

Sonic RecordNow!

Sonic_PrimoSDK

SPBBC 32bit

Speccy

SplashPhoto

SpywareBlaster 4.2

Status

Street Atlas USA 2006

Synaptics Pointing Device Driver

Toolbox

TrayApp

TWC User Controls

Undelete Plus 2.91

Uniblue ProcessScanner

Uninstall OVT Scanner

Unload

Unlocker 1.9.0

Update for Windows XP (KB2141007)

Update for Windows XP (KB2345886)

Update for Windows XP (KB951072-v2)

Update for Windows XP (KB951978)

Update for Windows XP (KB955759)

Update for Windows XP (KB955839)

Update for Windows XP (KB968389)

Update for Windows XP (KB971737)

Update for Windows XP (KB973687)

Update for Windows XP (KB973815)

Update for Windows XP (KB976749)

Update for Windows XP (KB978207)

Update for Windows XP (KB980182)

Viewpoint Manager (Remove Only)

Viewpoint Media Player

Visual C++ 2008 x86 Runtime - (v9.0.30729)

Visual C++ 2008 x86 Runtime - v9.0.30729.01

WebFldrs XP

WebIQ Technology Engine

WebReg

Windows Genuine Advantage Validation Tool (KB892130)

Windows Imaging Component

Windows Media Format 11 runtime

Windows Media Format SDK Hotfix - KB891122

Windows Media Player 11

Windows Presentation Foundation

Windows XP Service Pack 3

XML Paper Specification Shared Components Pack 1.0

Yahoo! Messenger

==== End Of File ===========================

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I mentioned in my initial post that a search in Windows Explorer found 2 occurrences of a file named userinit.exe. I have done nothing to the computer since my initial post except to run DDS. I just did another search for us?rinit.exe in the windows/system32 folder and now only one occurrence exists which is the one that did NOT have the suspicious looking Antivirus 2010 icon whose size was 142 KB. The only userinit.exe appears to be the one that should be there with a size of 26 KB. I don't know if this means anything to you but I felt that I should report it to you.

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Thanks! What you found is userinit.exe, which is legitimate.

Step 1

Please, uninstall the following applications:

  1. Uniblue ProcessScanner

You can read, how to do this here:

Step 2

Please go into the Control Panel, Add/Remove and for now remove ALL versions of JAVA

Then run this tool to help cleanup any left over Java

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer (or other web browser) before continuing!***

  • Double-click on JavaRa.exe to start the program.
  • From the drop-down menu, choose English and click on Select.
  • JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location and post it back when you reply
    Then look for the following Java folders and if found delete them.
    C:\Program Files\Java
    C:\Program Files\Common Files\Java
    C:\Windows\Sun
    C:\Documents and Settings\All Users\Application Data\Java
    C:\Documents and Settings\All Users\Application Data\Sun\Java
    C:\Documents and Settings\username\Application Data\Java
    C:\Documents and Settings\username\Application Data\Sun\Java

Step 3

I also see you have Viewpoint installed...

Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". This will change from what we know in 2006 read this article: http://www.clickz.com/news/article.php/3561546

I suggest you remove the program now. Go to Start > Settings > Control Panel > Add/Remove Programs and remove the following programs if present.


  • Viewpoint
  • Viewpoint Manager
  • Viewpoint Media Player

Step 4

  • Launch Malwarebytes' Anti-Malware
  • Go to "Update" tab and select "Check for Updates". If an update is found, it will download and install the latest version.
  • Go to "Scanner" tab and select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

In your next reply, please include these log(s):

  1. JavaRa log
  2. Malwarebytes' Anti-Malware log
  3. a new fresh DDS log only

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I've performed the operations you suggested and the appropriate logs are below:

JavaRa 1.16 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Wed Oct 20 20:55:45 2010

Found and removed: SOFTWARE\Classes\JavaPlugin.142_03

Found and removed: Software\Classes\JavaPlugin.160_20

------------------------------------

Finished reporting.

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4897

Windows 5.1.2600 Service Pack 3

Internet Explorer 6.0.2900.5512

10/20/2010 9:29:13 PM

mbam-log-2010-10-20 (21-29-13).txt

Scan type: Quick scan

Objects scanned: 141628

Time elapsed: 21 minute(s), 30 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

DDS (Ver_10-10-10.03) - NTFSx86

Run by George at 21:33:08.17 on Wed 10/20/2010

Internet Explorer: 6.0.2900.5512

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.236 [GMT -4:00]

AV: Lavasoft Ad-Watch Live! Anti-Virus *On-access scanning enabled* (Updated) {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}

AV: Norton Internet Security *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}

FW: Norton Internet Security *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

svchost.exe

svchost.exe

C:\WINDOWS\System32\WLTRYSVC.EXE

C:\WINDOWS\System32\bcmwltry.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe

C:\WINDOWS\system32\spoolsv.exe

svchost.exe

C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe

C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe

C:\WINDOWS\system32\svchost.exe -k hpdevmgmt

C:\WINDOWS\system32\svchost.exe -k HPService

C:\WINDOWS\System32\svchost.exe -k HPZ12

C:\Program Files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe

C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\System32\svchost.exe -k HPZ12

C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE

C:\Program Files\Dell Support Center\bin\sprtsvc.exe

C:\WINDOWS\System32\svchost.exe -k imgsvc

C:\WINDOWS\system32\wscntfy.exe

C:\Program Files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe

C:\Program Files\My Lockbox\flockbox.exe

C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\Program Files\Dell\AccessDirect\dadapp.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\WINDOWS\BCMSMMSG.exe

C:\WINDOWS\system32\WLTRAY.exe

C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe

C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\RoadRunner\SafeStorage\Online-Backup.exe

C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe

C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe

C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe

C:\WINDOWS\System32\svchost.exe -k HTTPFilter

C:\Program Files\Common Files\Microsoft Shared\Works Shared\WksCal.exe

C:\Program Files\HP\Digital Imaging\bin\hpqdirec.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Documents and Settings\George\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://cm.my.yahoo.com/

uWindow Title = Microsoft Internet Explorer

mStart Page = hxxp://search.myheritage.com

BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\16.8.0.41\coIEPlg.dll

BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\16.8.0.41\IPSBHO.DLL

BHO: Advertising Cookie Opt-out: {8e425eb4-adbd-4816-b1e8-49bb9decf034} - c:\program files\google\advertising cookie opt-out\opt_out.dll

BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll

TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\16.8.0.41\coIEPlg.dll

EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll

EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [Aim6]

mRun: [symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"

mRun: [synTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe

mRun: [synTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe

mRun: [sigmaTel StacMon] c:\program files\sigmatel\sigmatel ac97 audio drivers\stacmon.exe

mRun: [REGSHAVE] c:\program files\regshave\REGSHAVE.EXE /AUTORUN

mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime

mRun: [nwiz] nwiz.exe /installquiet

mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup

mRun: [NSWosCheck] c:\program files\norton systemworks basic edition\osCheck.exe

mRun: [Microsoft Works Update Detection] c:\program files\common files\microsoft shared\works shared\WkUFind.exe

mRun: [flockbox] c:\program files\my lockbox\flockbox.exe /a

mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"

mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"

mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter

mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe

mRun: [DadApp] c:\program files\dell\accessdirect\dadapp.exe

mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"

mRun: [bCMSMMSG] BCMSMMSG.exe

mRun: [Dell Wireless Manager UI] c:\windows\system32\WLTRAY

mRun: [Family Tree Builder Update] c:\program files\myheritage\bin\FTBCheckUpdates.exe

mRun: [broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe

mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe

mRun: [MaxMenuMgr] "c:\program files\seagate\seagatemanager\freeagent status\StxMenuMgr.exe"

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe

mRun: [<NO NAME>]

StartupFolder: c:\docume~1\george\startm~1\programs\startup\wkcalrem.lnk - c:\program files\common files\microsoft shared\works shared\WkCalRem.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hotsyn~1.lnk - c:\program files\palm\Hotsync.exe

uPolicies-explorer: NoViewOnDrive = 0 (0x0)

IE: {5E638779-1818-4754-A595-EF1C63B87A56} - c:\program files\norton systemworks basic edition\norton cleanup\WCQuick.lnk

IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll

DPF: {01111C00-3E00-11D2-8470-0060089874ED} - hxxp://help.rr.com/Foundrysdccommon/download/tgctlar.cab

DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxp://support.dell.com/systemprofiler/SysPro.CAB

DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab

DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab

DPF: {051D0E35-F4E3-4C8D-B411-AB0875F4C683} - hxxp://install.anark.com/client/version4/windows-ie/en/AMClient.cab

DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} - hxxps://support.microsoft.com/OAS/ActiveX/MSDcode.cab

DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab

DPF: {362C56AA-6E4F-40C7-A0B5-85501DBDAD77} - hxxp://i.dell.com/images/global/js/scanner/SysProExe.cab

DPF: {49232000-16E4-426C-A231-62846947304B} - hxxps://wimpro.cce.hp.com/ChatEntry/downloads/sysinfo.cab

DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab

DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab

DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1213019724046

DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab

DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab

DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} - hxxp://web1.shutterfly.com/downloads/Uploader.cab

DPF: {E856B973-45FD-4559-8F82-EAB539144667} - hxxp://pccheckup.dellfix.com/rel/41/install/gtdownde.cab

Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll

Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton internet security\engine\16.8.0.41\CoIEPlg.dll

Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\george\applic~1\mozilla\firefox\profiles\ci7rnrit.default\

FF - prefs.js: browser.startup.homepage - hxxp://cm.my.yahoo.com/

FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll

FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll

FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll

FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----

c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);

============= SERVICES / DRIVERS ===============

R? APL531;OVT Scanner

R? EraserUtilDrvI7;EraserUtilDrvI7

R? gupdate1c9a7d27f249266;Google Update Service (gupdate1c9a7d27f249266)

R? Lavasoft Kernexplorer;Lavasoft helper driver

R? Symantec Core LC;Symantec Core LC

S? BHDrvx86;Symantec Heuristics Driver

S? ccEvtMgr;Symantec Event Manager

S? ccHP;Symantec Hash Provider

S? ccSetMgr;Symantec Settings Manager

S? EraserUtilRebootDrv;EraserUtilRebootDrv

S? FreeAgentGoNext Service;Seagate Service

S? IDSxpx86;IDSxpx86

S? Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service

S? Lbd;Lbd

S? MPRIFL;MPRIFL

S? NAVENG;NAVENG

S? NAVEX15;NAVEX15

S? Norton Internet Security;Norton Internet Security

S? NProtectService;Norton UnErase Protection

S? SymEFA;Symantec Extended File Attributes

=============== Created Last 30 ================

2010-10-16 21:30:19 0 ----a-w- c:\windows\system32\drivers\vbma1032.sys

2010-10-15 22:18:06 953856 -c----w- c:\windows\system32\dllcache\mfc40u.dll

2010-10-15 22:18:05 974848 -c----w- c:\windows\system32\dllcache\mfc42.dll

2010-10-15 22:17:37 617472 -c----w- c:\windows\system32\dllcache\comctl32.dll

2010-10-15 14:30:07 -------- d-----w- c:\docume~1\alluse~1\applic~1\WEBREG

2010-10-15 14:14:59 317440 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\hpfpp101.dll

2010-10-15 14:14:59 123904 ----a-w- c:\windows\system32\hpf3l101.dll

2010-10-15 14:11:49 -------- d-----w- c:\windows\Cache

2010-10-15 14:11:46 -------- d-----w- c:\program files\Coupons

2010-10-15 14:11:15 -------- d-----w- c:\program files\HP Photo Creations

2010-10-15 14:11:15 -------- d-----w- c:\docume~1\alluse~1\applic~1\HP Photo Creations

2010-10-15 14:10:40 -------- d-----w- c:\docume~1\george\applic~1\HpUpdate

2010-10-15 13:53:43 966656 ----a-w- c:\windows\system32\hpost_p03b.dll

2010-10-15 13:53:43 372736 ----a-w- c:\windows\system32\hppldcoi.dll

2010-10-15 13:53:43 315392 ----a-w- c:\windows\system32\hposc_p03a.dll

2010-10-15 13:53:42 885760 ----a-w- c:\windows\system32\hposwia_p03b.dll

2010-10-15 13:53:42 309760 ----a-w- c:\windows\system32\difxapi.dll

2010-10-11 16:25:26 -------- d-----w- c:\program files\common files\Sonic Shared

2010-10-11 16:23:03 -------- d-----w- c:\program files\common files\HP

2010-09-22 22:10:52 103864 ----a-w- c:\program files\mozilla firefox\plugins\nppdf32.dll

2010-09-22 22:10:52 103864 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll

==================== Find3M ====================

2010-09-18 16:23:26 974848 ----a-w- c:\windows\system32\mfc42u.dll

2010-09-18 06:53:25 974848 ----a-w- c:\windows\system32\mfc42.dll

2010-09-18 06:53:25 954368 ----a-w- c:\windows\system32\mfc40.dll

2010-09-18 06:53:25 953856 ----a-w- c:\windows\system32\mfc40u.dll

2010-09-09 14:16:31 667136 ----a-w- c:\windows\system32\wininet.dll

2010-09-09 14:16:30 61952 ----a-w- c:\windows\system32\tdc.ocx

2010-09-09 14:16:29 81920 ------w- c:\windows\system32\ieencode.dll

2010-09-08 16:49:49 369664 ------w- c:\windows\system32\html.iec

2010-09-01 11:51:14 285824 ----a-w- c:\windows\system32\atmfd.dll

2010-08-31 13:42:52 1852800 ----a-w- c:\windows\system32\win32k.sys

2010-08-27 08:02:29 119808 ----a-w- c:\windows\system32\t2embed.dll

2010-08-27 05:57:43 99840 ----a-w- c:\windows\system32\srvsvc.dll

2010-08-26 12:52:45 5120 ----a-w- c:\windows\system32\xpsp4res.dll

2010-08-23 16:12:04 617472 ----a-w- c:\windows\system32\comctl32.dll

2010-08-17 13:17:06 58880 ----a-w- c:\windows\system32\spoolsv.exe

2010-08-16 08:45:00 590848 ----a-w- c:\windows\system32\rpcrt4.dll

============= FINISH: 21:36:57.60 ===============

Note that the MBAM did not find any infection. However, Antivirus 2010 is still listed in the Add/Remove Programs list and appears in the attach.txt log.

Please advise.

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Your database version of MBAM is very old and Ad-Watch module of Ad-Aware is active, which is problem for us.

http://www.bleepingcomputer.com/forums/top...post__p__649847

Next:

  • Launch Malwarebytes' Anti-Malware
  • Go to "Update" tab and select "Check for Updates". If an update is found, it will download and install the latest version.
  • Go to "Scanner" tab and select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

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Below are the resultant files. I disabled the Ad-Watch module as well as spywareblaster and norton antivirus, advanced protection, firewall, antispyware and intrusion prevention. As you will see MBAM (updated) finds nothing. Antivirus 2010 is still listed in Add/Remove programs.

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4927

Windows 5.1.2600 Service Pack 3

Internet Explorer 6.0.2900.5512

10/23/2010 12:16:11 PM

mbam-log-2010-10-23 (12-16-11).txt

Scan type: Quick scan

Objects scanned: 141959

Time elapsed: 16 minute(s), 59 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

DDS (Ver_10-10-10.03) - NTFSx86

Run by George at 12:16:57.92 on Sat 10/23/2010

Internet Explorer: 6.0.2900.5512

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.232 [GMT -4:00]

AV: Lavasoft Ad-Watch Live! Anti-Virus *On-access scanning disabled* (Updated) {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}

AV: Norton Internet Security *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}

FW: Norton Internet Security *disabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

svchost.exe

svchost.exe

C:\WINDOWS\System32\WLTRYSVC.EXE

C:\WINDOWS\System32\bcmwltry.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe

svchost.exe

C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe

C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe

C:\WINDOWS\system32\svchost.exe -k hpdevmgmt

C:\WINDOWS\system32\svchost.exe -k HPService

C:\Program Files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe

C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE

C:\WINDOWS\system32\nvsvc32.exe

C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE

C:\Program Files\Dell Support Center\bin\sprtsvc.exe

C:\WINDOWS\System32\svchost.exe -k imgsvc

C:\WINDOWS\system32\wscntfy.exe

C:\Program Files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe

C:\Program Files\My Lockbox\flockbox.exe

C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\Program Files\Dell\AccessDirect\dadapp.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\WINDOWS\BCMSMMSG.exe

C:\WINDOWS\system32\WLTRAY.exe

C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe

C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\RoadRunner\SafeStorage\Online-Backup.exe

C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe

C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe

C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe

C:\WINDOWS\System32\svchost.exe -k HTTPFilter

C:\Program Files\HP\Digital Imaging\bin\hpqdirec.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\System32\svchost.exe -k HPZ12

C:\WINDOWS\System32\svchost.exe -k HPZ12

C:\Documents and Settings\George\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://cm.my.yahoo.com/

uWindow Title = Microsoft Internet Explorer

mStart Page = hxxp://search.myheritage.com

BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\16.8.0.41\coIEPlg.dll

BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\16.8.0.41\IPSBHO.DLL

BHO: Advertising Cookie Opt-out: {8e425eb4-adbd-4816-b1e8-49bb9decf034} - c:\program files\google\advertising cookie opt-out\opt_out.dll

BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll

TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\16.8.0.41\coIEPlg.dll

EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll

EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [Aim6]

mRun: [symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"

mRun: [synTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe

mRun: [synTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe

mRun: [sigmaTel StacMon] c:\program files\sigmatel\sigmatel ac97 audio drivers\stacmon.exe

mRun: [REGSHAVE] c:\program files\regshave\REGSHAVE.EXE /AUTORUN

mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime

mRun: [nwiz] nwiz.exe /installquiet

mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup

mRun: [NSWosCheck] c:\program files\norton systemworks basic edition\osCheck.exe

mRun: [Microsoft Works Update Detection] c:\program files\common files\microsoft shared\works shared\WkUFind.exe

mRun: [flockbox] c:\program files\my lockbox\flockbox.exe /a

mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"

mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"

mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter

mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe

mRun: [DadApp] c:\program files\dell\accessdirect\dadapp.exe

mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"

mRun: [bCMSMMSG] BCMSMMSG.exe

mRun: [Dell Wireless Manager UI] c:\windows\system32\WLTRAY

mRun: [Family Tree Builder Update] c:\program files\myheritage\bin\FTBCheckUpdates.exe

mRun: [broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe

mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe

mRun: [MaxMenuMgr] "c:\program files\seagate\seagatemanager\freeagent status\StxMenuMgr.exe"

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe

mRun: [<NO NAME>]

StartupFolder: c:\docume~1\george\startm~1\programs\startup\wkcalrem.lnk - c:\program files\common files\microsoft shared\works shared\WkCalRem.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hotsyn~1.lnk - c:\program files\palm\Hotsync.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpphot~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\roadru~1.lnk - c:\windows\installer\{8c92f717-6af8-445c-a5ee-0570c864365e}\_4E67E20696D9AD37E90475.exe

uPolicies-explorer: NoViewOnDrive = 0 (0x0)

IE: {5E638779-1818-4754-A595-EF1C63B87A56} - c:\program files\norton systemworks basic edition\norton cleanup\WCQuick.lnk

IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll

DPF: {01111C00-3E00-11D2-8470-0060089874ED} - hxxp://help.rr.com/Foundrysdccommon/download/tgctlar.cab

DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxp://support.dell.com/systemprofiler/SysPro.CAB

DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab

DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab

DPF: {051D0E35-F4E3-4C8D-B411-AB0875F4C683} - hxxp://install.anark.com/client/version4/windows-ie/en/AMClient.cab

DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} - hxxps://support.microsoft.com/OAS/ActiveX/MSDcode.cab

DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab

DPF: {362C56AA-6E4F-40C7-A0B5-85501DBDAD77} - hxxp://i.dell.com/images/global/js/scanner/SysProExe.cab

DPF: {49232000-16E4-426C-A231-62846947304B} - hxxps://wimpro.cce.hp.com/ChatEntry/downloads/sysinfo.cab

DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab

DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab

DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1213019724046

DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab

DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab

DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} - hxxp://web1.shutterfly.com/downloads/Uploader.cab

DPF: {E856B973-45FD-4559-8F82-EAB539144667} - hxxp://pccheckup.dellfix.com/rel/41/install/gtdownde.cab

Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll

Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton internet security\engine\16.8.0.41\CoIEPlg.dll

Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\george\applic~1\mozilla\firefox\profiles\ci7rnrit.default\

FF - prefs.js: browser.startup.homepage - hxxp://cm.my.yahoo.com/

FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll

FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll

FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll

FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----

c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-10-7 64288]

R0 MPRIFL;MPRIFL;c:\windows\system32\drivers\mprifl.sys [2008-3-2 17264]

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1008000.029\SymEFA.sys [2010-2-3 310320]

R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\nis\1008000.029\BHDrvx86.sys [2010-2-3 259632]

R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nis\1008000.029\cchpx86.sys [2010-2-3 482432]

R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20101021.003\IDSXpx86.sys [2010-10-19 341880]

R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2007-3-14 109160]

R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2007-3-14 109160]

R2 FreeAgentGoNext Service;Seagate Service;c:\program files\seagate\seagatemanager\sync\FreeAgentService.exe [2009-12-18 189736]

R2 Norton Internet Security;Norton Internet Security;c:\program files\norton internet security\engine\16.8.0.41\ccSvcHst.exe [2010-2-3 117640]

R2 NProtectService;Norton UnErase Protection;c:\progra~1\norton~1\norton~1\NPROTECT.EXE [2005-11-3 95832]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-10-4 102448]

R3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-7-12 1355928]

R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20101022.048\NAVENG.SYS [2010-10-23 86064]

R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20101022.048\NAVEX15.SYS [2010-10-23 1371184]

R3 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2007-7-25 1251720]

S2 gupdate1c9a7d27f249266;Google Update Service (gupdate1c9a7d27f249266);c:\program files\google\update\GoogleUpdate.exe [2009-3-18 133104]

S3 APL531;OVT Scanner;c:\windows\system32\drivers\ov550i.sys [2006-7-31 580992]

S3 EraserUtilDrvI7;EraserUtilDrvI7;\??\c:\program files\common files\symantec shared\eengine\eraserutildrvi7.sys --> c:\program files\common files\symantec shared\eengine\EraserUtilDrvI7.sys [?]

S3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\lavasoft\ad-aware\kernexplorer.sys [2010-9-3 15008]

=============== Created Last 30 ================

2010-10-16 21:30:19 0 ----a-w- c:\windows\system32\drivers\vbma1032.sys

2010-10-15 22:18:06 953856 -c----w- c:\windows\system32\dllcache\mfc40u.dll

2010-10-15 22:18:05 974848 -c----w- c:\windows\system32\dllcache\mfc42.dll

2010-10-15 22:17:37 617472 -c----w- c:\windows\system32\dllcache\comctl32.dll

2010-10-15 14:30:07 -------- d-----w- c:\docume~1\alluse~1\applic~1\WEBREG

2010-10-15 14:14:59 317440 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\hpfpp101.dll

2010-10-15 14:14:59 123904 ----a-w- c:\windows\system32\hpf3l101.dll

2010-10-15 14:11:49 -------- d-----w- c:\windows\Cache

2010-10-15 14:11:46 -------- d-----w- c:\program files\Coupons

2010-10-15 14:11:15 -------- d-----w- c:\program files\HP Photo Creations

2010-10-15 14:11:15 -------- d-----w- c:\docume~1\alluse~1\applic~1\HP Photo Creations

2010-10-15 14:10:40 -------- d-----w- c:\docume~1\george\applic~1\HpUpdate

2010-10-15 13:53:43 966656 ----a-w- c:\windows\system32\hpost_p03b.dll

2010-10-15 13:53:43 372736 ----a-w- c:\windows\system32\hppldcoi.dll

2010-10-15 13:53:43 315392 ----a-w- c:\windows\system32\hposc_p03a.dll

2010-10-15 13:53:42 885760 ----a-w- c:\windows\system32\hposwia_p03b.dll

2010-10-15 13:53:42 309760 ----a-w- c:\windows\system32\difxapi.dll

2010-10-11 16:25:26 -------- d-----w- c:\program files\common files\Sonic Shared

2010-10-11 16:23:03 -------- d-----w- c:\program files\common files\HP

==================== Find3M ====================

2010-09-18 16:23:26 974848 ----a-w- c:\windows\system32\mfc42u.dll

2010-09-18 06:53:25 974848 ----a-w- c:\windows\system32\mfc42.dll

2010-09-18 06:53:25 954368 ----a-w- c:\windows\system32\mfc40.dll

2010-09-18 06:53:25 953856 ----a-w- c:\windows\system32\mfc40u.dll

2010-09-09 14:16:31 667136 ----a-w- c:\windows\system32\wininet.dll

2010-09-09 14:16:30 61952 ----a-w- c:\windows\system32\tdc.ocx

2010-09-09 14:16:29 81920 ------w- c:\windows\system32\ieencode.dll

2010-09-08 16:49:49 369664 ------w- c:\windows\system32\html.iec

2010-09-01 11:51:14 285824 ----a-w- c:\windows\system32\atmfd.dll

2010-08-31 13:42:52 1852800 ----a-w- c:\windows\system32\win32k.sys

2010-08-27 08:02:29 119808 ----a-w- c:\windows\system32\t2embed.dll

2010-08-27 05:57:43 99840 ----a-w- c:\windows\system32\srvsvc.dll

2010-08-26 12:52:45 5120 ----a-w- c:\windows\system32\xpsp4res.dll

2010-08-23 16:12:04 617472 ----a-w- c:\windows\system32\comctl32.dll

2010-08-17 13:17:06 58880 ----a-w- c:\windows\system32\spoolsv.exe

2010-08-16 08:45:00 590848 ----a-w- c:\windows\system32\rpcrt4.dll

============= FINISH: 12:18:37.87 ===============

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-10-10.03)

Microsoft Windows XP Professional

Boot Device: \Device\HarddiskVolume1

Install Date: 7/25/2007 12:56:11 PM

System Uptime: 10/23/2010 7:09:02 AM (5 hours ago)

Motherboard: Dell Computer Corporation | |

Processor: Mobile Intel® Pentium® 4 CPU 3.06GHz | Microprocessor | 3056/133mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 37 GiB total, 8.288 GiB free.

D: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}

Description: Dell Wireless 1470 Dual Band WLAN Mini-PCI Card

Device ID: PCI\VEN_14E4&DEV_4319&SUBSYS_00051028&REV_02\4&39A85202&0&10F0

Manufacturer: Broadcom

Name: Dell Wireless 1470 Dual Band WLAN Mini-PCI Card

PNP Device ID: PCI\VEN_14E4&DEV_4319&SUBSYS_00051028&REV_02\4&39A85202&0&10F0

Service: BCM43XX

Class GUID: {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}

Description: Photosmart Premium C309g-m

Device ID: ROOT\IMAGE\0001

Manufacturer: HP

Name: Premium C309g-m,192.168.1.3

PNP Device ID: ROOT\IMAGE\0001

Service: StillCam

Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}

Description: Photosmart Premium C309g-m

Device ID: ROOT\MULTIFUNCTION\0000

Manufacturer: HP

Name: Photosmart Premium C309g-m

PNP Device ID: ROOT\MULTIFUNCTION\0000

Service:

Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}

Description: Photosmart C5100 series

Device ID: ROOT\MULTIFUNCTION\0001

Manufacturer: HP

Name: Photosmart C5100 series

PNP Device ID: ROOT\MULTIFUNCTION\0001

Service:

==== System Restore Points ===================

RP669: 7/31/2010 9:52:45 AM - System Checkpoint

RP670: 8/1/2010 11:18:07 AM - System Checkpoint

RP671: 8/2/2010 7:54:40 PM - System Checkpoint

RP672: 8/4/2010 10:41:58 AM - System Checkpoint

RP673: 8/4/2010 1:49:56 PM - Software Distribution Service 3.0

RP674: 8/5/2010 2:31:04 PM - System Checkpoint

RP675: 8/11/2010 1:21:42 PM - Software Distribution Service 3.0

RP676: 8/14/2010 12:01:38 PM - System Checkpoint

RP677: 8/15/2010 12:02:40 PM - System Checkpoint

RP678: 8/16/2010 5:20:17 PM - System Checkpoint

RP679: 8/21/2010 4:18:52 PM - System Checkpoint

RP680: 8/22/2010 5:25:07 PM - System Checkpoint

RP681: 8/24/2010 11:01:17 AM - System Checkpoint

RP682: 8/27/2010 10:13:53 AM - System Checkpoint

RP683: 8/29/2010 5:57:24 PM - System Checkpoint

RP684: 9/1/2010 10:24:22 AM - System Checkpoint

RP685: 9/4/2010 11:09:50 AM - Installed %1 %2.

RP686: 9/7/2010 3:03:43 PM - System Checkpoint

RP687: 9/9/2010 10:34:15 AM - System Checkpoint

RP688: 9/14/2010 6:16:43 PM - System Checkpoint

RP689: 9/17/2010 2:09:54 PM - System Checkpoint

RP690: 9/19/2010 10:27:29 AM - Software Distribution Service 3.0

RP691: 9/25/2010 8:40:29 AM - Installed Connect Service

RP692: 9/26/2010 2:08:32 PM - System Checkpoint

RP693: 10/2/2010 3:32:30 PM - System Checkpoint

RP694: 10/4/2010 1:05:03 PM - System Checkpoint

RP695: 10/4/2010 1:51:09 PM - Software Distribution Service 3.0

RP696: 10/6/2010 8:59:09 AM - System Checkpoint

RP697: 10/9/2010 12:26:45 PM - System Checkpoint

RP698: 10/11/2010 12:18:57 PM - Printer Driver HP Photosmart C5100 series Installed

RP699: 10/14/2010 11:04:45 AM - System Checkpoint

RP700: 10/15/2010 6:46:24 PM - Software Distribution Service 3.0

RP701: 10/20/2010 8:13:08 PM - Removed Java 6 Update 17

RP702: 10/20/2010 8:22:13 PM - Removed Java 2 Runtime Environment, SE v1.4.2_03

==== Installed Programs ======================

32 Bit HP CIO Components Installer

AccessDirect

Ad-Aware

Adobe Flash Player 10 ActiveX

Adobe Flash Player 10 Plugin

Adobe Reader 9.4.0

AiO_Scan_CDA

AiOSoftwareNPI

AM-DeadLink 3.1

Anark Client 4

AnswerWorks 5.0 English Runtime

Antivirus 2010

AOL Instant Messenger

AppCore

ArcSoft PhotoImpression 6

Audacity 1.2.6

BCM V.92 56K Modem

Belarc Advisor 7.2

Broadcom 440x 10/100 Integrated Controller

BufferChm

BurnAware Free Edition 1.2.8

C309g-m

C5100

c5100_Help

ccCommon

CCleaner

Compatibility Pack for the 2007 Office system

Component Framework

Connection Keep Alive

Coupon Printer for Windows

CP_CalendarTemplates1

cp_OnlineProjectsConfig

CP_Package_Basic1

CP_Panorama1Config

cp_PosterPrintConfig

Critical Update for Windows Media Player 11 (KB959772)

CueTour

CustomerResearchQFolder

Dell Digital Jukebox Driver

Dell Driver Download Manager

Dell ResourceCD

Dell Support Center (Support Software)

Dell Wireless WLAN Card

DeLorme Street Atlas USA 2006

DeLorme Street Atlas USA 2006 Data

Destinations

Device Doctor 1.0.0.1

DeviceDiscovery

DeviceManagementQFolder

DocProc

DocProcQFolder

Documents To Go

DocumentViewer

DocumentViewerQFolder

doPDF 5.2 printer

eSupportQFolder

Fax_CDA

FaxTools

FinePixViewer Ver.4.2

FUJIFILM USB Driver

FullDPAppQFolder

Google Advertising Cookie Opt-out

Google Earth

Google Update Helper

GoToAssist 8.0.0.514

GPBaseService2

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Windows Media Format 11 SDK (KB929399)

Hotfix for Windows Media Player 11 (KB939683)

Hotfix for Windows XP (KB2158563)

Hotfix for Windows XP (KB952287)

Hotfix for Windows XP (KB954550-v5)

Hotfix for Windows XP (KB970653-v3)

Hotfix for Windows XP (KB976098-v2)

Hotfix for Windows XP (KB979306)

Hotfix for Windows XP (KB981793)

HP Customer Participation Program 14.0

HP Document Viewer 7.0

HP Imaging Device Functions 14.0

HP Photo Creations

HP Photosmart Premier Software 6.5

HP Photosmart Premium C309g-m All-in-One Driver Software 14.0 Rel. 6

HP Photosmart, Officejet and Deskjet 7.0.A

HP Smart Web Printing 4.60

HP Solution Center 14.0

HP Update

HPPhotoSmartExpress

HPProductAssistant

HPSSupply

I.I.I. Home Inventory 3.06

ImageMixer VCD2 for FinePix

InstantShareDevices

InstantShareDevicesMFC

Java Auto Updater

LiveUpdate 3.1 (Symantec Corporation)

LiveUpdate Notice (Symantec Corporation)

Malwarebytes' Anti-Malware

MarketResearch

Microsoft .NET Framework 1.1

Microsoft .NET Framework 2.0 Service Pack 2

Microsoft .NET Framework 3.0 Service Pack 2

Microsoft .NET Framework 3.5 SP1

Microsoft Base Smart Card Cryptographic Service Provider Package

Microsoft Compression Client Pack 1.0 for Windows XP

Microsoft Money Plus

Microsoft Money Shared Libraries

Microsoft Office PowerPoint Viewer 2003

Microsoft Picture It! Photo Premium 9

Microsoft User-Mode Driver Framework Feature Pack 1.0

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Word 2002

Microsoft Works

Microsoft Works 2004 Setup Launcher

Microsoft Works Suite Add-in for Microsoft Word

MicroStaff WINASPI

Modem Helper

Mozilla Firefox (3.6.10)

MSRedist

MSXML 4.0 SP2 (KB927978)

MSXML 4.0 SP2 (KB936181)

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MSXML 6 Service Pack 2 (KB973686)

My Lockbox 1.2 for Windows 2000/XP

MyHeritage Family Tree Builder

Network

NewCopy_CDA

Norton Cleanup

Norton Internet Security

Norton Protection Center

Norton SystemWorks

Norton SystemWorks (Symantec Corporation)

Norton SystemWorks Basic Edition

Norton Utilities

NVIDIA Drivers

OCR Software by I.R.I.S 7.0

OGA Notifier 2.0.0048.0

Online Backup

OVT Scanner X86

Palm

PanoStandAlone

PhotoGallery

PowerDVD 5.1

ProductContextNPI

PS_AIO_06_C309g-m_SW_Min

QuickCAD Release 8

Quicken 2010

QuickSet

QuickTransfer

RandMap

RAW FILE CONVERTER LE

Readme

Road Runner Safe Storage

RoadRunner

Scan

ScannerCopy

Seagate Manager Installer

Security Update for CAPICOM (KB931906)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)

Security Update for Windows Media Player (KB2378111)

Security Update for Windows Media Player (KB911564)

Security Update for Windows Media Player (KB952069)

Security Update for Windows Media Player (KB954155)

Security Update for Windows Media Player (KB968816)

Security Update for Windows Media Player (KB973540)

Security Update for Windows Media Player (KB975558)

Security Update for Windows Media Player (KB978695)

Security Update for Windows Media Player 11 (KB936782)

Security Update for Windows Media Player 11 (KB954154)

Security Update for Windows Media Player 6.4 (KB925398)

Security Update for Windows Media Player 9 (KB917734)

Security Update for Windows XP (KB2079403)

Security Update for Windows XP (KB2115168)

Security Update for Windows XP (KB2121546)

Security Update for Windows XP (KB2160329)

Security Update for Windows XP (KB2183461)

Security Update for Windows XP (KB2229593)

Security Update for Windows XP (KB2259922)

Security Update for Windows XP (KB2279986)

Security Update for Windows XP (KB2286198)

Security Update for Windows XP (KB2296011)

Security Update for Windows XP (KB2347290)

Security Update for Windows XP (KB2360131)

Security Update for Windows XP (KB2360937)

Security Update for Windows XP (KB2387149)

Security Update for Windows XP (KB923561)

Security Update for Windows XP (KB923689)

Security Update for Windows XP (KB938464)

Security Update for Windows XP (KB941569)

Security Update for Windows XP (KB946648)

Security Update for Windows XP (KB950759)

Security Update for Windows XP (KB950760)

Security Update for Windows XP (KB950762)

Security Update for Windows XP (KB950974)

Security Update for Windows XP (KB951066)

Security Update for Windows XP (KB951376-v2)

Security Update for Windows XP (KB951698)

Security Update for Windows XP (KB951748)

Security Update for Windows XP (KB952004)

Security Update for Windows XP (KB952954)

Security Update for Windows XP (KB953838)

Security Update for Windows XP (KB953839)

Security Update for Windows XP (KB954211)

Security Update for Windows XP (KB954600)

Security Update for Windows XP (KB955069)

Security Update for Windows XP (KB956390)

Security Update for Windows XP (KB956391)

Security Update for Windows XP (KB956572)

Security Update for Windows XP (KB956744)

Security Update for Windows XP (KB956802)

Security Update for Windows XP (KB956803)

Security Update for Windows XP (KB956841)

Security Update for Windows XP (KB956844)

Security Update for Windows XP (KB957095)

Security Update for Windows XP (KB957097)

Security Update for Windows XP (KB958215)

Security Update for Windows XP (KB958644)

Security Update for Windows XP (KB958687)

Security Update for Windows XP (KB958690)

Security Update for Windows XP (KB958869)

Security Update for Windows XP (KB959426)

Security Update for Windows XP (KB960225)

Security Update for Windows XP (KB960714)

Security Update for Windows XP (KB960715)

Security Update for Windows XP (KB960803)

Security Update for Windows XP (KB960859)

Security Update for Windows XP (KB961371)

Security Update for Windows XP (KB961373)

Security Update for Windows XP (KB961501)

Security Update for Windows XP (KB963027)

Security Update for Windows XP (KB968537)

Security Update for Windows XP (KB969059)

Security Update for Windows XP (KB969897)

Security Update for Windows XP (KB969898)

Security Update for Windows XP (KB969947)

Security Update for Windows XP (KB970238)

Security Update for Windows XP (KB970430)

Security Update for Windows XP (KB971468)

Security Update for Windows XP (KB971486)

Security Update for Windows XP (KB971557)

Security Update for Windows XP (KB971633)

Security Update for Windows XP (KB971657)

Security Update for Windows XP (KB971961)

Security Update for Windows XP (KB972260)

Security Update for Windows XP (KB972270)

Security Update for Windows XP (KB973346)

Security Update for Windows XP (KB973354)

Security Update for Windows XP (KB973507)

Security Update for Windows XP (KB973525)

Security Update for Windows XP (KB973869)

Security Update for Windows XP (KB973904)

Security Update for Windows XP (KB974112)

Security Update for Windows XP (KB974318)

Security Update for Windows XP (KB974392)

Security Update for Windows XP (KB974455)

Security Update for Windows XP (KB974571)

Security Update for Windows XP (KB975025)

Security Update for Windows XP (KB975467)

Security Update for Windows XP (KB975560)

Security Update for Windows XP (KB975561)

Security Update for Windows XP (KB975562)

Security Update for Windows XP (KB975713)

Security Update for Windows XP (KB976325)

Security Update for Windows XP (KB977165-v2)

Security Update for Windows XP (KB977816)

Security Update for Windows XP (KB977914)

Security Update for Windows XP (KB978037)

Security Update for Windows XP (KB978251)

Security Update for Windows XP (KB978262)

Security Update for Windows XP (KB978338)

Security Update for Windows XP (KB978542)

Security Update for Windows XP (KB978601)

Security Update for Windows XP (KB978706)

Security Update for Windows XP (KB979309)

Security Update for Windows XP (KB979482)

Security Update for Windows XP (KB979559)

Security Update for Windows XP (KB979683)

Security Update for Windows XP (KB979687)

Security Update for Windows XP (KB980195)

Security Update for Windows XP (KB980218)

Security Update for Windows XP (KB980232)

Security Update for Windows XP (KB980436)

Security Update for Windows XP (KB981322)

Security Update for Windows XP (KB981349)

Security Update for Windows XP (KB981852)

Security Update for Windows XP (KB981957)

Security Update for Windows XP (KB981997)

Security Update for Windows XP (KB982132)

Security Update for Windows XP (KB982214)

Security Update for Windows XP (KB982381)

Security Update for Windows XP (KB982665)

Security Update for Windows XP (KB982802)

Shockwave

Shop for HP Supplies

SigmaTel AC97 Audio Drivers

SkinsHP1

SlideShow

SmartWebPrinting

SolutionCenter

Sonic RecordNow!

Sonic_PrimoSDK

SPBBC 32bit

Speccy

SplashPhoto

SpywareBlaster 4.2

Status

Street Atlas USA 2006

Synaptics Pointing Device Driver

Toolbox

TrayApp

TWC User Controls

Undelete Plus 2.91

Uninstall OVT Scanner

Unload

Unlocker 1.9.0

Update for Windows XP (KB2141007)

Update for Windows XP (KB2345886)

Update for Windows XP (KB951072-v2)

Update for Windows XP (KB951978)

Update for Windows XP (KB955759)

Update for Windows XP (KB955839)

Update for Windows XP (KB968389)

Update for Windows XP (KB971737)

Update for Windows XP (KB973687)

Update for Windows XP (KB973815)

Update for Windows XP (KB976749)

Update for Windows XP (KB978207)

Update for Windows XP (KB980182)

Visual C++ 2008 x86 Runtime - (v9.0.30729)

Visual C++ 2008 x86 Runtime - v9.0.30729.01

WebFldrs XP

WebIQ Technology Engine

WebReg

Windows Genuine Advantage Validation Tool (KB892130)

Windows Imaging Component

Windows Media Format 11 runtime

Windows Media Format SDK Hotfix - KB891122

Windows Media Player 11

Windows Presentation Foundation

Windows XP Service Pack 3

XML Paper Specification Shared Components Pack 1.0

Yahoo! Messenger

==== Event Viewer Messages From Past Week ========

10/23/2010 8:34:33 AM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the WZCSVC service.

10/23/2010 11:53:42 AM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the Spooler service.

10/21/2010 1:12:18 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service.

10/16/2010 7:58:15 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

10/16/2010 7:57:09 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}

10/16/2010 5:34:33 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD BANTExt BHDrvx86 ccHP eeCtrl Fips IDSxpx86 intelppm IPSec MRxSmb NetBIOS NetBT RasAcd Rdbss SRTSPX SYMTDI Tcpip

10/16/2010 5:34:33 PM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD Networking Support Environment service which failed to start because of the following error: A device attached to the system is not functioning.

10/16/2010 5:34:33 PM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.

10/16/2010 5:34:33 PM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.

10/16/2010 5:34:33 PM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.

10/16/2010 5:29:40 PM, error: Print [23] - Printer Dell AIO Printer A920,0 failed to initialize because a suitable Dell AIO Printer A920 driver could not be found.

10/16/2010 4:05:01 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the Symantec Core LC service.

10/16/2010 1:16:03 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the wscsvc service.

10/16/2010 1:14:38 PM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service LiveUpdate with arguments "" in order to run the server: {03E0E6C2-363B-11D3-B536-00902771A435}

10/16/2010 1:14:20 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the LiveUpdate service to connect.

10/16/2010 1:14:20 PM, error: Service Control Manager [7000] - The LiveUpdate service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

==== End Of File ===========================

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Thanks!

**Note: If you need more detailed information, please visit the web page of ComboFix in BleepingComputer. **

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Stay with me until given the 'all clear' even if symptoms diminish. Lack of symptoms does not always mean the job is complete.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by me or another helper.

Please download ComboFix from

Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**

  1. If you are using Firefox, make sure that your download settings are as follows:
    • Open Tools -> Options -> Main tab
    • Set to Always ask me where to Save the files.

[*]During the download, rename Combofix to Combo-Fix as follows:

CF_download_FF.gif

CF_download_rename.gif

[*]It is important you rename Combofix during the download, but not after.

[*]Please do not rename Combofix to other names, but only to the one indicated.

[*]Close any open browsers.

[*]Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

-----------------------------------------------------------

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause unpredictable results.
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

    -----------------------------------------------------------


  • Close any open browsers.
  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

-----------------------------------------------------------

[*]Double click on combo-Fix.exe & follow the prompts.

[*]When finished, it will produce a report for you.

[*]Please post the C:\Combo-Fix.txt for further review.

**Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**

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Find the log file from Combo-Fix below:

ComboFix 10-10-22.05 - George 10/23/2010 15:39:40.1.1 - x86

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.171 [GMT -4:00]

Running from: c:\documents and settings\George\Desktop\Combo-Fix.exe

AV: Lavasoft Ad-Watch Live! Anti-Virus *On-access scanning disabled* (Updated) {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}

AV: Norton Internet Security *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}

FW: Norton Internet Security *disabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

* Created a new restore point

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\documents and settings\All Users\Application Data\.wtav

c:\documents and settings\George\GoToAssistDownloadHelper.exe

.

((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

.

-------\Legacy_USERINIT

((((((((((((((((((((((((( Files Created from 2010-09-23 to 2010-10-23 )))))))))))))))))))))))))))))))

.

2010-10-16 21:30 . 2010-10-16 21:30 0 ----a-w- c:\windows\system32\drivers\vbma1032.sys

2010-10-15 22:18 . 2010-09-18 06:53 953856 -c----w- c:\windows\system32\dllcache\mfc40u.dll

2010-10-15 22:18 . 2010-09-18 06:53 974848 -c----w- c:\windows\system32\dllcache\mfc42.dll

2010-10-15 22:17 . 2010-08-23 16:12 617472 -c----w- c:\windows\system32\dllcache\comctl32.dll

2010-10-15 14:30 . 2010-10-15 14:30 -------- d-----w- c:\documents and settings\All Users\Application Data\WEBREG

2010-10-15 14:24 . 2010-10-15 14:24 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\HP

2010-10-15 14:14 . 2009-09-15 18:33 123904 ----a-w- c:\windows\system32\hpf3l101.dll

2010-10-15 14:14 . 2009-09-15 18:33 317440 ----a-w- c:\windows\system32\Spool\prtprocs\w32x86\hpfpp101.dll

2010-10-15 14:11 . 2010-10-15 14:11 -------- d-----w- c:\windows\Cache

2010-10-15 14:11 . 2010-10-15 14:11 -------- d-----w- c:\program files\Coupons

2010-10-15 14:11 . 2010-10-15 14:11 -------- d-----w- c:\program files\HP Photo Creations

2010-10-15 14:11 . 2010-10-15 14:11 -------- d-----w- c:\documents and settings\All Users\Application Data\HP Photo Creations

2010-10-15 14:10 . 2010-10-15 14:27 -------- d-----w- c:\documents and settings\George\Application Data\HpUpdate

2010-10-15 14:05 . 2010-10-15 14:05 -------- d-----w- c:\documents and settings\All Users\Application Data\HP Product Assistant

2010-10-15 13:53 . 2009-09-15 20:09 966656 ----a-w- c:\windows\system32\hpost_p03b.dll

2010-10-15 13:53 . 2009-09-15 20:09 315392 ----a-w- c:\windows\system32\hposc_p03a.dll

2010-10-15 13:53 . 2008-10-29 00:27 372736 ----a-w- c:\windows\system32\hppldcoi.dll

2010-10-15 13:53 . 2009-09-15 20:09 885760 ----a-w- c:\windows\system32\hposwia_p03b.dll

2010-10-15 13:53 . 2008-10-29 00:27 309760 ----a-w- c:\windows\system32\difxapi.dll

2010-10-11 16:25 . 2010-10-11 16:25 -------- d-----w- c:\program files\Common Files\Sonic Shared

2010-10-11 16:23 . 2010-10-11 16:24 -------- d-----w- c:\program files\Common Files\HP

2010-10-11 16:21 . 2010-10-15 14:05 -------- d-----w- c:\program files\Hewlett-Packard

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2010-09-18 16:23 . 2003-07-16 16:28 974848 ----a-w- c:\windows\system32\mfc42u.dll

2010-09-18 06:53 . 2003-07-16 16:28 974848 ----a-w- c:\windows\system32\mfc42.dll

2010-09-18 06:53 . 2003-07-16 16:28 954368 ----a-w- c:\windows\system32\mfc40.dll

2010-09-18 06:53 . 2003-07-16 16:28 953856 ----a-w- c:\windows\system32\mfc40u.dll

2010-09-09 14:16 . 2003-07-16 16:45 667136 ----a-w- c:\windows\system32\wininet.dll

2010-09-09 14:16 . 2003-07-16 16:41 61952 ----a-w- c:\windows\system32\tdc.ocx

2010-09-09 14:16 . 2007-07-25 18:21 81920 ------w- c:\windows\system32\ieencode.dll

2010-09-08 16:49 . 2007-07-25 18:21 369664 ------w- c:\windows\system32\html.iec

2010-09-01 11:51 . 2003-07-16 16:18 285824 ----a-w- c:\windows\system32\atmfd.dll

2010-08-31 13:42 . 2003-07-16 16:45 1852800 ----a-w- c:\windows\system32\win32k.sys

2010-08-27 08:02 . 2003-07-16 16:41 119808 ----a-w- c:\windows\system32\t2embed.dll

2010-08-27 05:57 . 2003-07-16 16:40 99840 ----a-w- c:\windows\system32\srvsvc.dll

2010-08-26 13:39 . 2003-07-16 16:40 357248 ----a-w- c:\windows\system32\drivers\srv.sys

2010-08-26 12:52 . 2009-04-30 12:26 5120 ----a-w- c:\windows\system32\xpsp4res.dll

2010-08-23 16:12 . 2003-07-16 16:19 617472 ----a-w- c:\windows\system32\comctl32.dll

2010-08-17 13:17 . 2003-07-16 16:40 58880 ----a-w- c:\windows\system32\spoolsv.exe

2010-08-16 08:45 . 2002-11-07 21:47 590848 ----a-w- c:\windows\system32\rpcrt4.dll

2010-08-10 21:56 . 2010-08-10 21:56 95024 ----a-w- c:\windows\system32\drivers\SBREDrv.sys

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Dell Wireless Manager UI"="c:\windows\system32\WLTRAY" [X]

"Symantec PIF AlertEng"="c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-11-29 583048]

"SynTPLpr"="c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2004-04-22 98304]

"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2004-04-22 507904]

"SigmaTel StacMon"="c:\program files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe" [2004-04-29 90169]

"REGSHAVE"="c:\program files\REGSHAVE\REGSHAVE.EXE" [2002-02-05 53248]

"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-03-01 385024]

"nwiz"="nwiz.exe" [2004-10-26 921600]

"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2004-10-26 4632576]

"NSWosCheck"="c:\program files\Norton SystemWorks Basic Edition\osCheck.exe" [2007-12-03 25472]

"Microsoft Works Update Detection"="c:\program files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe" [2003-06-07 50688]

"flockbox"="c:\program files\My Lockbox\flockbox.exe" [2007-12-14 1071472]

"DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2004-04-11 53248]

"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]

"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]

"Dell QuickSet"="c:\program files\Dell\QuickSet\quickset.exe" [2004-03-05 487424]

"DadApp"="c:\program files\Dell\AccessDirect\dadapp.exe" [2004-03-04 211828]

"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2007-03-15 116328]

"BCMSMMSG"="BCMSMMSG.exe" [2003-08-29 122880]

"Family Tree Builder Update"="c:\program files\MyHeritage\Bin\FTBCheckUpdates.exe" [2009-01-14 113680]

"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2006-11-02 1392640]

"ArcSoft Connection Service"="c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2010-03-18 207360]

"MaxMenuMgr"="c:\program files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe" [2009-12-18 197928]

"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-09-23 35760]

"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]

"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2009-11-18 54576]

c:\documents and settings\George\Start Menu\Programs\Startup\

wkcalrem.LNK - c:\program files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe [2003-4-16 24651]

c:\documents and settings\All Users\Start Menu\Programs\Startup\

HOTSYNCSHORTCUTNAME.lnk - c:\program files\Palm\Hotsync.exe [2004-6-9 471040]

HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2009-11-18 275072]

HP Photosmart Premier Fast Start.lnk - c:\program files\HP\Digital Imaging\bin\hpqthb08.exe [2006-2-10 73728]

Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]

Road Runner Safe Storage.lnk - c:\windows\Installer\{8C92F717-6AF8-445C-A5EE-0570C864365E}\_4E67E20696D9AD37E90475.exe [2007-8-21 3774]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]

2008-07-08 21:26 10536 ----a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]

@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]

@="FSFilter Activity Monitor"

[HKEY_LOCAL_MACHINE\software\microsoft\security center]

"AntiVirusOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]

"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]

"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\Messenger\\msmsgs.exe"=

"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=

"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=

"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=

"c:\\Program Files\\AIM\\aim.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpiscnapp.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxs08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqgplgtupl.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqgpc01.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqusgm.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqusgh.exe"=

"c:\\Program Files\\HP\\HP Software Update\\hpwucli.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\Smart Web Printing\\SmartWebPrintExe.exe"=

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [10/7/2009 12:19 PM 64288]

R0 MPRIFL;MPRIFL;c:\windows\system32\drivers\mprifl.sys [3/2/2008 10:03 AM 17264]

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NIS\1008000.029\SymEFA.sys [2/3/2010 10:20 AM 310320]

R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\NIS\1008000.029\BHDrvx86.sys [2/3/2010 10:20 AM 259632]

R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\NIS\1008000.029\cchpx86.sys [2/3/2010 10:19 AM 482432]

R1 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20101021.003\IDSXpx86.sys [10/19/2010 4:36 PM 341880]

R2 FreeAgentGoNext Service;Seagate Service;c:\program files\Seagate\SeagateManager\Sync\FreeAgentService.exe [12/18/2009 11:25 AM 189736]

R2 Norton Internet Security;Norton Internet Security;c:\program files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe [2/3/2010 10:19 AM 117640]

R2 NProtectService;Norton UnErase Protection;c:\progra~1\NORTON~1\NORTON~1\NPROTECT.EXE [11/3/2005 11:08 PM 95832]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [10/4/2010 1:09 PM 102448]

S2 gupdate1c9a7d27f249266;Google Update Service (gupdate1c9a7d27f249266);c:\program files\Google\Update\GoogleUpdate.exe [3/18/2009 10:04 AM 133104]

S3 APL531;OVT Scanner;c:\windows\system32\drivers\ov550i.sys [7/31/2006 8:44 AM 580992]

S3 EraserUtilDrvI7;EraserUtilDrvI7;\??\c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilDrvI7.sys --> c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilDrvI7.sys [?]

S3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [7/12/2010 4:55 AM 1355928]

S3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\Lavasoft\Ad-Aware\kernexplorer.sys [9/3/2010 6:23 PM 15008]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]

HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12

HPService REG_MULTI_SZ HPSLPSVC

hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc

.

Contents of the 'Scheduled Tasks' folder

2010-10-23 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files\Google\Update\GoogleUpdate.exe [2009-03-18 14:04]

2010-10-23 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files\Google\Update\GoogleUpdate.exe [2009-03-18 14:04]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://cm.my.yahoo.com/

mStart Page = hxxp://search.myheritage.com

DPF: {051D0E35-F4E3-4C8D-B411-AB0875F4C683} - hxxp://install.anark.com/client/version4/windows-ie/en/AMClient.cab

FF - ProfilePath - c:\documents and settings\George\Application Data\Mozilla\Firefox\Profiles\ci7rnrit.default\

FF - prefs.js: browser.startup.homepage - hxxp://cm.my.yahoo.com/

FF - component: c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn\components\coFFPlgn.dll

FF - component: c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\IPSFFPlgn\components\IPSFFPl.dll

FF - plugin: c:\program files\Google\Google Earth\plugin\npgeplugin.dll

FF - plugin: c:\program files\Google\Update\1.2.183.39\npGoogleOneClick8.dll

FF - plugin: c:\program files\Mozilla Firefox\plugins\npCouponPrinter.dll

FF - plugin: c:\program files\Mozilla Firefox\plugins\npdeployJava1.dll

FF - plugin: c:\program files\Mozilla Firefox\plugins\npMozCouponPrinter.dll

---- FIREFOX POLICIES ----

c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);

c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);

.

- - - - ORPHANS REMOVED - - - -

HKCU-Run-Aim6 - (no file)

AddRemove-OVT Scanner - c:\windows\omniuns.exe USB\Vid_05a9&PID_1550 OVT Scanner

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2010-10-23 15:57

Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Norton Internet Security]

"ImagePath"="\"c:\program files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe\" /s \"Norton Internet Security\" /m \"c:\program files\Norton Internet Security\Engine\16.8.0.41\diMaster.dll\" /prefetch:1"

.

--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe,-101"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]

"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]

@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]

@Denied: (A 2) (Everyone)

@="IFlashBroker4"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(952)

c:\program files\Citrix\GoToAssist\514\G2AWinLogon.dll

c:\windows\System32\BCMLogon.dll

- - - - - - - > 'explorer.exe'(4972)

c:\windows\system32\WPDShServiceObj.dll

c:\windows\system32\PortableDeviceTypes.dll

c:\windows\system32\PortableDeviceApi.dll

.

------------------------ Other Running Processes ------------------------

.

c:\windows\System32\WLTRYSVC.EXE

c:\windows\System32\bcmwltry.exe

c:\program files\Common Files\Symantec Shared\ccSvcHst.exe

c:\program files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe

c:\program files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

c:\windows\system32\nvsvc32.exe

c:\progra~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE

c:\program files\Dell Support Center\bin\sprtsvc.exe

c:\windows\system32\wscntfy.exe

c:\windows\BCMSMMSG.exe

c:\program files\RoadRunner\SafeStorage\Online-Backup.exe

c:\program files\HP\Digital Imaging\bin\hpqimzone.exe

c:\program files\Common Files\Microsoft Shared\Works Shared\WksCal.exe

c:\program files\HP\Digital Imaging\bin\hpqSTE08.exe

c:\program files\HP\Digital Imaging\bin\hpqbam08.exe

c:\program files\HP\Digital Imaging\bin\hpqgpc01.exe

c:\program files\Symantec\LiveUpdate\AUPDATE.EXE

c:\progra~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

.

**************************************************************************

.

Completion time: 2010-10-23 16:06:30 - machine was rebooted

ComboFix-quarantined-files.txt 2010-10-23 20:06

Pre-Run: 10,427,834,368 bytes free

Post-Run: 10,844,803,072 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe

[boot loader]

timeout=2

default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS

[operating systems]

c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

UnsupportedDebug="do not select this" /debug

multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /NoExecute=OptIn

- - End Of File - - 61E3D3ECDDDDCACFD1259D551E9363CD

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ESET Online Scanner

Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however may need to disable your current installed Anti-Virus, how to do so can be read here.

  • Please go here then click on: EOLS1.gif
  • Select the option YES, I accept the Terms of Use then click on: EOLS2.gif
  • When prompted allow the Add-On/Active X to install.
  • Now click on Advanced Settings and select the following:

    • Remove found threats
    • Scan archives
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology

[*]Now click on: EOLS3.gif

[*]The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.

[*]When completed the Online Scan will begin automatically.

[*]Do not touch either the Mouse or keyboard during the scan otherwise it may stall.

[*]When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!

[*]Now click on: EOLS4.gif

[*]Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.

[*]Copy and paste that log as a reply to this topic.

Note: Do not forget to re-enable your Anti-Virus application after running the above scan!

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Below is the log file from the ESET Scan:

ESETSmartInstaller@High as CAB hook log:

OnlineScanner.ocx - registred OK

# version=7

# iexplore.exe=6.00.2900.5512 (xpsp.080413-2105)

# OnlineScanner.ocx=1.0.0.6211

# api_version=3.0.2

# EOSSerial=b4dc52740a296a4b92a932fccfb2385f

# end=finished

# remove_checked=true

# archives_checked=true

# unwanted_checked=true

# unsafe_checked=true

# antistealth_checked=true

# utc_time=2010-10-24 12:04:21

# local_time=2010-10-23 08:04:21 (-0500, Eastern Daylight Time)

# country="United States"

# lang=1033

# osver=5.1.2600 NT Service Pack 3

# compatibility_mode=3588 16777189 100 96 305621 36023569 0 0

# compatibility_mode=8192 67108863 100 0 0 0 0 0

# scanned=85395

# found=1

# cleaned=1

# scan_time=7405

C:\System Volume Information\_restore{08149AB8-9C9D-4D59-99FE-B5E5F3B0207F}\RP680\A0282622.exe Win32/Adware.ADON application (deleted - quarantined) 00000000000000000000000000000000 C

Antivirus 2010 is still listed in Add/Remove Programs.

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Please do an online scan with Kaspersky WebScanner

  1. Read through the requirements and privacy statement and click on Accept button.
  2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  3. When the downloads have finished, click on Settings.
  4. Make sure the following is checked.
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases

[*]Click on My Computer under Scan.

[*]Once the scan is complete, it will display the results. Click on View Scan Report.

[*]You will see a list of infected items there. Click on Save Report As....

[*]Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.

[*]Please post this log in your next reply.

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I have tried the Kaspersky online scan 3 times in the last 10 hours and it has stalled every time. The first time it reached 67% complete, the second time 65% and this last time it reached only 48%. No infected files were ever found but there was never a report generated to view/save. I thought it was a Norton problem the first 2 attempts but I do not know what has caused the stall on the 3rd attempt.

Please advise on another course of action.

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I tried to run another Kaspersky scan tonight using Internet Explorer rather than Firefox. The scan stalled at 95%, 2 hours 53 minutes. It found 1 threat and 1 infected object. Did not generate a report. Hope to be able to try another scan in the morning.

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Ran another Kaspersky scan and it stalled again at 95%, 73192 objects scanned, elapsed time 3:37:08, 1 threat detected, 1 object infected. When the scan stalled I believe it was scanning c:\windows\downloaded instructions\{69CC78F2-D6EE-4702-A0C8-1913BB2D9F01}. In this folder are two files: 1033.MST and Palm with type Windows Installer Package. If I understand correctly this is the Windows installer package for my Palm Desktop for my Palm PDA. Would uninstalling Palm Desktop and its associated installer package help the scan to finish? I can uninstall and reinstall later when the computer is cleaned. Please advise.

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Let me clarify that the infection was found when the scanner had reached 93 or 94%. It continued to scan until after it reached 95% and was scanning the location described above. So the infection probably is not in the Palm area. It was, however, scanning somewhere in the Windows folder. Is there anything to be achieved by scanning subfolders in the windows folder only and excluding the Palm folder? When using Kaspersky can the user only select certain folders or subfolders and not select others? I'm just trying to narrow down where the infection is and how we can get Kaspersky clean it. Please advise

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I removed the Palm Windows Installer package that I believed was causing Kaspersky to stall. Ran another scan and it stalled again after more than 3 hours at 48% complete - nowhere near the stalled point from previous scans. I started another scan and it stalled after about 20 minutes at 4% complete. This Kaspersky thing just does not work!! Please help me!!!

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  • Root Admin

Hi Georgedn,

Sorry for the delay. Not sure what happened with Maniac.

Please go ahead and try the following scanner instead and let me know if there are still any signs of infection or other issues.

Please run this online scan to help look for remnants.

Go here to run an online scannner from ESET.

  • Note: You will need to use Internet explorer for this scan
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
  • Copy and paste that log as a reply to this topic and also let me know how things are now.

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Below is the ESET Log File:

ESETSmartInstaller@High as CAB hook log:

OnlineScanner.ocx - registred OK

# version=7

# iexplore.exe=6.00.2900.5512 (xpsp.080413-2105)

# OnlineScanner.ocx=1.0.0.6211

# api_version=3.0.2

# EOSSerial=b4dc52740a296a4b92a932fccfb2385f

# end=finished

# remove_checked=true

# archives_checked=true

# unwanted_checked=true

# unsafe_checked=true

# antistealth_checked=true

# utc_time=2010-10-24 12:04:21

# local_time=2010-10-23 08:04:21 (-0500, Eastern Daylight Time)

# country="United States"

# lang=1033

# osver=5.1.2600 NT Service Pack 3

# compatibility_mode=3588 16777189 100 96 305621 36023569 0 0

# compatibility_mode=8192 67108863 100 0 0 0 0 0

# scanned=85395

# found=1

# cleaned=1

# scan_time=7405

C:\System Volume Information\_restore{08149AB8-9C9D-4D59-99FE-B5E5F3B0207F}\RP680\A0282622.exe Win32/Adware.ADON application (deleted - quarantined) 00000000000000000000000000000000 C

esets_scanner_update returned -1 esets_gle=1

esets_scanner_update returned -1 esets_gle=1

esets_scanner_update returned -1 esets_gle=1

esets_scanner_update returned -1 esets_gle=1

# version=7

# iexplore.exe=6.00.2900.5512 (xpsp.080413-2105)

# OnlineScanner.ocx=1.0.0.6211

# api_version=3.0.2

# EOSSerial=b4dc52740a296a4b92a932fccfb2385f

# end=finished

# remove_checked=false

# archives_checked=true

# unwanted_checked=true

# unsafe_checked=true

# antistealth_checked=true

# utc_time=2010-10-30 02:28:17

# local_time=2010-10-30 10:28:17 (-0500, Eastern Daylight Time)

# country="United States"

# lang=1033

# osver=5.1.2600 NT Service Pack 3

# compatibility_mode=3588 16777189 100 96 875426 36593374 0 0

# compatibility_mode=8192 67108863 100 0 483778 483778 0 0

# scanned=88354

# found=0

# cleaned=0

# scan_time=7840

Note that Maniac asked me to run an ESET scan and it found and removed one threat. This log file appears to have these latest scan results appended to the previous scan results.

Also, this scan found no threats. During a couple of Kaspersky scan attempts when the scan reached around 95% complete it found a threat but since the scanner got hung up there was no atttempt to remove that threat as far as I know and no log file generated.

Anyway, this is the results and I am awaiting your further direction. Thanks

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  • Root Admin

Okay I think for the most part you should be out of the woods. Let's go ahead and run the following please.

STEP 01

Click on START - RUN and copy / paste the entry below into the run line and click OK

CMD /C NETSH FIREWALL RESET

Click on START - RUN and copy / paste the entry below into the run line and click OK

CMD /C NETSH int ip reset c:\resetlog.txt

Click on START - RUN and copy / paste the entry below into the run line and click OK

CMD /C netsh winsock reset catalog

Click on START - RUN and copy / paste the entry below into the run line and click OK

CMD /C netsh http delete cache

STEP 02

You may have corrupted files on your disk. Please try running the following.

First close ALL Applications as this routine will automatically restart your computer.

Click on START - RUN and copy / paste the following entry into the box and click OK

CMD /C ECHO Y|CHKDSK C: /R | SHUTDOWN /R /T 30

STEP 03

Please delete the current copy of Combofix that should be there on your desktop and download a new fresh copy

Then temporarily disable your Anti-Virus and run Combofix again and send me back the new log please.

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