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cant uninstall a programme


netm

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I installed a cd of a childrens game (given free with an easter egg) called Tonka search and rescue 2. I keep trying to uninstall it, infact I have tried 3 times in the last hour, start menu, control panel, install/uninstall after each attempt I have rebooted my computer but the software is still there in my list of programs taking up 345 MB. I have tried for ages to get rid, but like a boomerang it keeps coming back. Whilst googling this problem I have come across a couple of people with malware problems both mention this game, one was on this site. We have a toshiba laptop running vista, our anti virus is norton 360, I downloaded Spybot a couple of hours ago it detected E2give, but seems to have repaired it. The second run gave the computer the all clear, but I still cannot get rid of this annoying program

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Greetings! :) You can't remove it from the control Panel, Add/Remove programs? Its still there?

EDIT: You can download Malwarebytes from here: http://www.malwarebytes.org/ Do a quick scan, after the download check the updates tab for any new updates.

when it says database version 4863+ (you may have an issue running the Malwarebytes scan if you have norton 360. I would advise after the Malwarebytes program is in & the updates are current. Disconnect from the internet, Shut off your Norton 360, and do a Quick Scan of Malwarebytes.

Unless you want to read Section J http://forums.malwarebytes.org/index.php?s...mp;#entry215158

and exclude the Malwarebytes files, so there are no issues. regards..

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Hi - With Vista -

Try - Start > Control Panel > Programs and Features > Find the program in there > Right click > Uninstall -

Please post back your results -

Thank You -

just asking, what is the difference? the both pages are almost the same?

and just sayin, how do u get malware on a CD of a children's game if u bought it from the store?

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just asking, what is the difference? the both pages are almost the same?

and just sayin, how do u get malware on a CD of a children's game if u bought it from the store?

Xp and Vista are slightly changed in the Control Panel pages - You look for Programs and Features , not Add/Remove in Vista and Win 7 -

Most cheaper games ask you to disable your A/V during setup as they are full of unwanted stuff (advertising etc) -

- (given free with an easter egg) usually means a crappy game - It was not purchased - Not advisable to install -

e2give is a spyware program that tracks user Internet activity and collects his confidential information. The threat can log user's first name, country where he lives or zipcode and may gather information about the system. All recorded data is transferred to a predefined remote server

. e2give displays commercial pop-up advertisements. It also can redirect a web browser to certain marketing web sites. e2give is distributed using ActiveX downloads and therefore can get into the system while visiting some unsafe web sites. It can also be manually installed. The threat runs on every Windows startup.

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The instructions below may be required to remove this 'infection' fully -

As we do not work on Malware removal or diagnostics in the general forums please follow these directions -

Please print out, read and follow What do I do now? , skipping any steps you are unable to complete.

The next step is post a New Topic Here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that

you're alerted when someone has replied to your post - Please allow at least 48 hours for a reply as the experts can get busy at times -

Also add a brief note to the experts as to your problems -

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or via This Link

Always use the ADD REPLY Tab at the bottom of the page when you reply -

Thank You - :)

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