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Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 18:18:59, on 16/10/2010

Platform: Windows 7 (WinNT 6.00.3504)

MSIE: Internet Explorer v8.00 (8.00.7600.16385)

Boot mode: Normal

Running processes:




C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\avp.exe

C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

C:\Program Files\Windows Live\Messenger\msnmsgr.exe

C:\Program Files\uTorrent\uTorrent.exe


C:\Program Files\Windows Live\Contacts\wlcomm.exe








C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

O1 - Hosts:

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Hello ,

And :) My name is Elise and I'll be glad to help you with your computer problems.

I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications.


If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.

Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:

  • Please download OTL from one of the following mirrors:

    [*]Save it to your desktop.

    [*]Double click on the otlDesktopIcon.png icon on your desktop.

    [*]Click the "Scan All Users" checkbox.

    [*]Push the Quick Scan button.

    [*]Two reports will open, copy and paste them in a reply here:

    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

Please download Rootkit Unhooker and save it to your Desktop

  • Double-click on RKUnhookerLE to run it
  • Click the Report tab, then click Scan
  • Check Drivers, Stealth and uncheck the rest
  • Click OK
  • Wait until it's finished and then go to File > Save Report
  • Save the report to your Desktop

Copy the entire contents of the report and paste it in a reply here.

Note - you may get this warning it is ok, just ignore: "Rootkit Unhooker has detected a parasite inside itself!

It is recommended to remove parasite, okay?"


In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply

  • A detailed description of your problems
  • A new OTL log (don't forget extra.txt)
  • RKU log

Thanks and again sorry for the delay.

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Hello again,



Please download ComboFix from one of these locations:


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe and follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

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Please try the following:

Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!

Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version of the tool.

  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller. will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.

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Hi again, lets have a look for infected files manually.



  1. Please download OTL from one of the following mirrors:

[*]Save it to your desktop.

[*]Double click on the otlDesktopIcon.png icon on your desktop.

[*]Copy and Paste the following code into the customFix.png textbox. Do not include the word "Code"


[*]Click the NONE button and Push runscanbutton.png

[*]A report will open. Copy and Paste that report in your next reply.

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Computer Name: RYAN-PC | User Name: Ryan | Logged in as Administrator.

Boot Mode: Normal | Scan Mode: Current user

Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: Off | File Age = 30 Days

========== Custom Scans ==========


[2009/07/14 02:14:20 | 002,613,248 | ---- | M] (Microsoft Corporation) MD5=15BC38A7492BEFE831966ADB477CF76F -- C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16385_none_518afd35db100430\explorer.exe

[2009/10/31 06:45:39 | 002,614,272 | ---- | M] (Microsoft Corporation) MD5=2626FC9755BE22F805D3CFA0CE3EE727 -- C:\Windows\explorer.exe

[2009/10/31 06:45:39 | 002,614,272 | ---- | M] (Microsoft Corporation) MD5=2626FC9755BE22F805D3CFA0CE3EE727 -- C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16450_none_51a66d6ddafc2ed1\explorer.exe

[2009/08/03 06:49:47 | 002,613,248 | ---- | M] (Microsoft Corporation) MD5=9FF6C4C91A3711C0A3B18F87B08B518D -- C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.20500_none_526619d4f3f142e6\explorer.exe

[2009/08/03 06:35:50 | 002,613,248 | ---- | M] (Microsoft Corporation) MD5=B95EEB0F4E5EFBF1038A35B3351CF047 -- C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16404_none_51e07e31dad00878\explorer.exe

[2009/10/31 07:00:51 | 002,614,272 | ---- | M] (Microsoft Corporation) MD5=C76153C7ECA00FA852BB0C193378F917 -- C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.20563_none_52283b2af41f3691\explorer.exe


[2009/07/14 02:14:43 | 000,026,112 | ---- | M] (Microsoft Corporation) MD5=6DE80F60D7DE9CE6B8C2DDFDF79EF175 -- C:\Windows\System32\userinit.exe

[2009/07/14 02:14:43 | 000,026,112 | ---- | M] (Microsoft Corporation) MD5=6DE80F60D7DE9CE6B8C2DDFDF79EF175 -- C:\Windows\winsxs\x86_microsoft-windows-userinit_31bf3856ad364e35_6.1.7600.16385_none_dbff103933038d7c\userinit.exe


[2009/10/28 07:17:59 | 000,285,696 | ---- | M] (Microsoft Corporation) MD5=37CDB7E72EB66BA85A87CBE37E7F03FD -- C:\Windows\System32\winlogon.exe

[2009/10/28 07:17:59 | 000,285,696 | ---- | M] (Microsoft Corporation) MD5=37CDB7E72EB66BA85A87CBE37E7F03FD -- C:\Windows\winsxs\x86_microsoft-windows-winlogon_31bf3856ad364e35_6.1.7600.16447_none_6fc699643622d177\winlogon.exe

[2009/10/28 06:52:08 | 000,285,696 | ---- | M] (Microsoft Corporation) MD5=3BABE6767C78FBF5FB8435FEED187F30 -- C:\Windows\winsxs\x86_microsoft-windows-winlogon_31bf3856ad364e35_6.1.7600.20560_none_703394514f56f7c2\winlogon.exe

[2009/07/14 02:14:45 | 000,285,696 | ---- | M] (Microsoft Corporation) MD5=8EC6A4AB12B8F3759E21F8E3A388F2CF -- C:\Windows\winsxs\x86_microsoft-windows-winlogon_31bf3856ad364e35_6.1.7600.16385_none_6f99573a36451166\winlogon.exe

< End of report >

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Those look good on first sight. Please try this.



We need to execute a CF-script.

  • Close any open browsers.
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • Click Start > Run and in the box that opens type notepad and press enter. Copy/paste the text in the codebox below into it:


Save this as CFScript.txt, in the same location as ComboFix.exe


Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.

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2010-10-20 21:26 . 2010-10-20 21:27 -------- d-----w- C:\32788R22FWJFW

2010-10-20 16:45 . 2010-10-20 16:45 -------- d-----w- c:\programdata\InstallShield

2010-10-19 20:02 . 2010-10-20 22:57 -------- d-----w- c:\users\Ryan\AppData\Local\temp

2010-10-19 13:08 . 2010-10-07 23:21 6146896 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{A3460F4D-EC3F-4233-9C8C-ACC3A821F503}\mpengine.dll

2010-10-18 11:35 . 2010-10-20 04:17 -------- d-----w- c:\program files\IObit

2010-10-17 12:06 . 2010-10-18 01:13 -------- d-----w- c:\program files\Microsoft Silverlight

2010-10-16 18:13 . 2010-10-16 18:13 -------- d-----w- c:\program files\Common Files\Java

2010-10-16 18:13 . 2010-09-15 03:50 472808 ----a-w- c:\windows\system32\deployJava1.dll

2010-10-16 17:15 . 2010-10-16 17:18 -------- d-----w- c:\program files\Trend Micro

2010-10-16 16:57 . 2010-04-29 14:39 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2010-10-16 16:57 . 2010-10-16 16:57 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2010-10-16 16:57 . 2010-04-29 14:39 20952 ----a-w- c:\windows\system32\drivers\mbam.sys

2010-10-15 17:32 . 2010-10-15 17:32 -------- d-----w- c:\users\Ryan\AppData\Roaming\InstallShield

2010-10-15 17:28 . 2010-10-15 17:28 -------- d-----w- c:\program files\VS Revo Group

2010-10-14 22:01 . 2010-10-20 21:15 -------- d-----w- c:\users\Ryan\Tracing

2010-10-13 20:16 . 2010-10-13 20:19 -------- d-----w- c:\programdata\Microsoft Help

2010-10-12 20:33 . 2010-10-12 20:33 -------- d-----w- c:\users\Ryan\AppData\Roaming\Registry Mechanic

2010-10-04 15:34 . 2010-10-04 15:34 -------- d-----w- c:\users\Ryan\AppData\Roaming\ComodoGroup

2010-09-30 18:13 . 2010-09-30 18:13 -------- d-----w- c:\users\Ryan\AppData\Roaming\GlarySoft


(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))



((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))



*Note* empty entries & legit default entries are not shown



"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2009-07-26 3883856]

"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe" [2004-08-09 221184]

"uTorrent"="c:\program files\uTorrent\uTorrent.exe" [2010-09-25 328056]

"Google Update"="c:\users\Ryan\AppData\Local\Google\Update\GoogleUpdate.exe" [2010-01-06 135664]


"AVP"="c:\program files\Kaspersky Lab\Kaspersky Internet Security 2011\avp.exe" [2010-09-20 352976]

"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-08-09 81920]

"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]

"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2010-04-29 437584]


"ConsentPromptBehaviorAdmin"= 0 (0x0)

"EnableLUA"= 0 (0x0)

"EnableUIADesktopToggle"= 0 (0x0)

"PromptOnSecureDesktop"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]




HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup

HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler

HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MsnMsgr

HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task

HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched


"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe"

"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" -atboottime


"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\KasperskyAntiVirus]


R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]

R2 GEST Service;GEST Service for program management.;c:\program files\GIGABYTE\EnergySaver\GSvr.exe [x]

R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2010-04-29 38224]

R3 MSHUSBVideo;NX6000/NX3000/VX2000/VX5000/VX5500/VX7000/Cinema Filter Driver;c:\windows\system32\Drivers\nx6000.sys [2010-03-12 30576]

R3 Normandy;Normandy SR2; [x]

R3 TMPassthruMP;TMPassthruMP;c:\windows\system32\DRIVERS\TMPassthru.sys [x]

R3 utm2njmw;AVZ Kernel Driver;c:\windows\system32\Drivers\utm2njmw.sys [x]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-05-22 1343400]

S0 32399332;32399332 Boot Guard Driver;c:\windows\system32\DRIVERS\32399332.sys [2009-10-22 37392]

S1 32399331;32399331;c:\windows\system32\DRIVERS\32399331.sys [2009-09-25 128016]

S1 kl2;kl2;c:\windows\system32\DRIVERS\kl2.sys [2010-06-09 11352]

S1 KLIM6;Kaspersky Anti-Virus NDIS 6 Filter;c:\windows\system32\DRIVERS\klim6.sys [2010-04-22 22104]

S1 setup_9.0.0.722_20.09.2010_20-24drv;setup_9.0.0.722_20.09.2010_20-24drv;c:\windows\system32\DRIVERS\3239933.sys [2009-10-09 311312]

S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2010-08-04 176128]

S2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [2010-04-29 304464]

S2 TeamViewer5;TeamViewer 5;c:\program files\TeamViewer\Version5\TeamViewer_Service.exe [2010-01-12 185640]

S3 amdkmdag;amdkmdag;c:\windows\system32\DRIVERS\atikmdag.sys [2010-08-04 6096384]

S3 amdkmdap;amdkmdap;c:\windows\system32\DRIVERS\atikmpag.sys [2010-08-04 214016]

S3 dc3d;MS Hardware Device Detection Driver (USB);c:\windows\system32\DRIVERS\dc3d.sys [2010-07-07 44432]

S3 klmouflt;Kaspersky Lab KLMOUFLT;c:\windows\system32\DRIVERS\klmouflt.sys [2009-11-02 19984]

S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2010-04-29 20952]

S3 netr73;Belkin Wireless 54G USB Network Adapter Driver for Vista;c:\windows\system32\DRIVERS\netr73.sys [2009-08-07 464384]

S3 Razerlow;Razerlow USB Filter Driver;c:\windows\system32\Drivers\Razerlow.sys [2005-04-24 13225]

S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2009-03-01 139776]

--- Other Services/Drivers In Memory ---

*Deregistered* - AvgTdiX

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]

HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12



Contents of the 'Scheduled Tasks' folder

2010-10-20 c:\windows\Tasks\AWC Startup.job

- c:\program files\IObit\Advanced SystemCare 3\AWC.exe [2010-10-18 20:33]

2010-10-18 c:\windows\Tasks\AWC Update.job

- c:\program files\IObit\Advanced SystemCare 3\IObitUpdate.exe [2010-10-18 14:24]

2010-10-19 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1784122892-2047263423-100900271-1000Core.job

- c:\users\Ryan\AppData\Local\Google\Update\GoogleUpdate.exe [2010-01-06 00:54]

2010-10-20 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1784122892-2047263423-100900271-1000UA.job

- c:\users\Ryan\AppData\Local\Google\Update\GoogleUpdate.exe [2010-01-06 00:54]



------- Supplementary Scan -------


IE: Add to Anti-Banner - c:\program files\Kaspersky Lab\Kaspersky Internet Security 2011\ie_banner_deny.htm

LSP: c:\program files\IObit\Advanced SystemCare 3\SPICtrl.dll

TCP: {3BBB0094-4A8F-4180-8A65-BC04BC292F8C} =,

TCP: {83998E10-144D-4798-82C4-65EB48F28477} =,


- - - - ORPHANS REMOVED - - - -


AddRemove-{50897E53-4A8B-4C0C-81C0-DCFA6893C753} - c:\users\Ryan\AppData\Local\{9EED6215-0EA2-4F03-9B52-E6A11207F1F0}\Hide The IP 2009.exe


--------------------- LOCKED REGISTRY KEYS ---------------------


@Denied: (Full) (Everyone)


------------------------ Other Running Processes ------------------------



c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

c:\program files\Bonjour\mDNSResponder.exe

c:\program files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe






Completion time: 2010-10-21 00:01:02 - machine was rebooted

ComboFix-quarantined-files.txt 2010-10-20 23:01

Pre-Run: 929,242,681,344 bytes free

Post-Run: 928,385,802,240 bytes free

- - End Of File - - 298B9F951F370B788B6E909F06D6E467

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ComboFix 10-10-19.04 - Ryan 20/10/2010 22:28:33.3.2 - x86

Microsoft Windows 7 Home Premium 6.1.7600.0.1252.44.1033.18.2046.1239 [GMT 1:00]

Running from: c:\users\Ryan\Documents\Downloads\ComboFix.exe

Command switches used :: c:\users\Ryan\Documents\Downloads\CFScript.txt.txt


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