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Problems with Google search


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Hello smart computer people,

When I do a google search, some of the results that I click on go to ad sites instead of to the website it's supposed to go to. If I click the back button on my browser, then click the link again, it goes to the correct webpage.

I ran MalwareBytes, Superantispyware, Avira antivirus and although some things were found and corrected, the problem persists.

I just ran MalwareBytes again, and it didn't find anything this time. Here is the log:

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4820

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

14/10/2010 17:51:17

mbam-log-2010-10-14 (17-51-17).txt

Scan type: Quick scan

Objects scanned: 154349

Time elapsed: 1 hour(s), 5 minute(s), 9 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

===========================

I then rebooted my computer and ran HijackThis and here is the log:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 18:37:41, on 14/10/2010

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Alwil Software\Avast5\AvastSvc.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Avira\AntiVir Desktop\sched.exe

C:\Program Files\Avira\AntiVir Desktop\avguard.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Avira\AntiVir Desktop\avshadow.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\System Control Manager\MSIService.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Trusteer\Rapport\bin\RapportService.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxsrvc.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\WINDOWS\RTHDCPL.EXE

C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Avira\AntiVir Desktop\avgnt.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Privacy Mantra 2.05\privacymantra.exe

C:\Program Files\TrueCrypt\TrueCrypt.exe

C:\Program Files\Eraser\Eraser.exe

C:\Program Files\Audible\Bin\AudibleDownloadHelper.exe

C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32Info.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.realitynews.info/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\pchealth\helpctr\System\panels\blank.htm

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\pchealth\helpctr\System\panels\blank.htm

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [com.codeode.privacymantra] "C:\Program Files\Privacy Mantra 2.05\privacymantra.exe" -minimized

O4 - HKCU\..\Run: [TrueCrypt] "C:\Program Files\TrueCrypt\TrueCrypt.exe" /q preferences

O4 - HKCU\..\Run: [Eraser] C:\Program Files\Eraser\Eraser.exe -hide

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O4 - Global Startup: Audible Download Manager.lnk = C:\Program Files\Audible\Bin\AudibleDownloadHelper.exe

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O14 - IERESET.INF: START_PAGE_URL=http://www.thetechguys.com

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1238037763859

O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100

O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL

O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe

O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe

O23 - Service: avast! Mail Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe

O23 - Service: avast! Web Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Google Update Service (gupdate1c9b0dca117b930) (gupdate1c9b0dca117b930) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: Micro Star SCM - Unknown owner - C:\Program Files\System Control Manager\MSIService.exe

O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe

O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe

--

End of file - 6846 bytes

==============

Thank you for any help you can provide. :welcome:

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Hi,

Download ComboFix from one of these locations:

Link 1

Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Here is a guide on how to disable them:
    Click me
    If you can't disable them then just continue on.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

RcAuto1.gif

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

whatnext.png

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt log in your next reply.

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Hi,

Please do not attach your logs as it is harder for me to read them that way. Post them instead:

ComboFix 10-10-15.04 - The Bunn 16/10/2010 15:13:16.1.2 - x86

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1013.444 [GMT 1:00]

Running from: c:\documents and settings\The Bunn\Desktop\ComboFix.exe

AV: AntiVir Desktop *On-access scanning disabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}

AV: avast! Antivirus *On-access scanning disabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\documents and settings\All Users\Application Data\92197646.ini

c:\documents and settings\The Bunn\Local Settings\Application Data\{B5409718-E9CA-4094-8177-F23766C6F8A6}

c:\documents and settings\The Bunn\Local Settings\Application Data\{B5409718-E9CA-4094-8177-F23766C6F8A6}\chrome.manifest

c:\documents and settings\The Bunn\Local Settings\Application Data\{B5409718-E9CA-4094-8177-F23766C6F8A6}\chrome\content\_cfg.js

c:\documents and settings\The Bunn\Local Settings\Application Data\{B5409718-E9CA-4094-8177-F23766C6F8A6}\chrome\content\overlay.xul

c:\documents and settings\The Bunn\Local Settings\Application Data\{B5409718-E9CA-4094-8177-F23766C6F8A6}\install.rdf

c:\program files\WinPCap

c:\program files\WinPCap\rpcapd.exe

C:\Thumbs.db

c:\windows\system32\drivers\npf.sys

c:\windows\system32\Packet.dll

c:\windows\system32\pthreadVC.dll

c:\windows\system32\WanPacket.dll

c:\windows\system32\wpcap.dll

D:\resycled

.

((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

.

-------\Legacy_NPF

-------\Service_npf

((((((((((((((((((((((((( Files Created from 2010-09-16 to 2010-10-16 )))))))))))))))))))))))))))))))

.

2010-10-14 17:24 . 2010-10-14 17:24 -------- d-----w- c:\program files\Trend Micro

2010-10-14 10:49 . 2010-10-14 10:49 -------- d-----w- c:\documents and settings\The Bunn\Application Data\Avira

2010-10-14 10:44 . 2010-10-14 10:45 -------- d-----w- c:\program files\Temp CS

2010-10-13 14:48 . 2010-03-01 09:05 124784 ----a-w- c:\windows\system32\drivers\avipbb.sys

2010-10-13 14:48 . 2010-02-16 13:24 60936 ----a-w- c:\windows\system32\drivers\avgntflt.sys

2010-10-13 14:48 . 2009-05-11 11:49 45416 ----a-w- c:\windows\system32\drivers\avgntdd.sys

2010-10-13 14:48 . 2009-05-11 11:49 22360 ----a-w- c:\windows\system32\drivers\avgntmgr.sys

2010-10-13 14:48 . 2010-10-13 14:48 -------- d-----w- c:\program files\Avira

2010-10-13 14:48 . 2010-10-13 14:48 -------- d-----w- c:\documents and settings\All Users\Application Data\Avira

2010-10-05 11:42 . 2010-10-13 15:00 0 ----a-w- c:\windows\Fkagimezocije.bin

2010-10-03 22:43 . 2010-10-03 22:43 59240 ----a-w- c:\windows\system32\drivers\RapportKELL.sys

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"com.codeode.privacymantra"="c:\program files\Privacy Mantra 2.05\privacymantra.exe" [2008-07-10 974848]

"TrueCrypt"="c:\program files\TrueCrypt\TrueCrypt.exe" [2009-03-26 1353408]

"Eraser"="c:\program files\Eraser\Eraser.exe" [2009-12-16 337808]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-12-19 135168]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-12-19 159744]

"Persistence"="c:\windows\system32\igfxpers.exe" [2007-12-19 131072]

"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-01-11 1028096]

"RTHDCPL"="RTHDCPL.EXE" [2008-05-07 16862208]

"avast5"="c:\progra~1\ALWILS~1\Avast5\avastUI.exe" [2010-06-28 2837864]

"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]

"avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2010-03-02 282792]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]

"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]

c:\documents and settings\All Users\Start Menu\Programs\Startup\

Audible Download Manager.lnk - c:\program files\Audible\Bin\AudibleDownloadHelper.exe [2009-12-17 1795488]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]

"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]

2009-09-17 22:38 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.DLL

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

"c:\\Program Files\\iTunes\\iTunes.exe"=

"c:\\WINDOWS\\system32\\sessmgr.exe"=

R0 RapportKELL;RapportKELL;c:\windows\system32\drivers\RapportKELL.sys [03/10/2010 23:43 59240]

R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [26/03/2009 03:54 165456]

R1 RapportCerberus_19917;RapportCerberus_19917;c:\documents and settings\All Users\Application Data\Trusteer\Rapport\store\exts\RapportCerberus\19917\RapportCerberus_19917.sys [03/10/2010 23:54 34792]

R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [26/05/2009 10:05 12872]

R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [26/05/2009 10:05 67656]

R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [13/10/2010 15:48 135336]

R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [26/03/2009 03:54 17744]

R2 Micro Star SCM;Micro Star SCM;c:\program files\System Control Manager\MSIService.exe [30/05/2008 16:31 159744]

R2 RapportMgmtService;Rapport Management Service;c:\program files\Trusteer\Rapport\bin\RapportMgmtService.exe [03/10/2010 23:43 767208]

R3 RSUSBSTOR;RTS5121.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RTS5121.sys [30/05/2008 16:43 153600]

S0 Lbd;Lbd;c:\windows\system32\DRIVERS\Lbd.sys --> c:\windows\system32\DRIVERS\Lbd.sys [?]

S1 RapportPG;RapportPG;\??\c:\program files\Trusteer\Rapport\bin\RapportPG.sys --> c:\program files\Trusteer\Rapport\bin\RapportPG.sys [?]

S2 gupdate1c9b0dca117b930;Google Update Service (gupdate1c9b0dca117b930);c:\program files\Google\Update\GoogleUpdate.exe [30/03/2009 03:09 133104]

S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [26/05/2009 10:05 12872]

.

Contents of the 'Scheduled Tasks' folder

2010-10-16 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files\Google\Update\GoogleUpdate.exe [2009-03-30 02:09]

2010-10-16 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files\Google\Update\GoogleUpdate.exe [2009-03-30 02:09]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.realitynews.info/

uLocal Page = c:\windows\pchealth\helpctr\System\panels\blank.htm

mLocal Page = c:\windows\pchealth\helpctr\System\panels\blank.htm

uInternet Settings,ProxyOverride = *.local

FF - ProfilePath - c:\documents and settings\The Bunn\Application Data\Mozilla\Firefox\Profiles\n14y1lzd.default\

FF - prefs.js: browser.startup.homepage - www.yahoo.com

FF - plugin: c:\program files\DivX\DivX Plus Web Player\npdivx32.dll

FF - plugin: c:\program files\Google\Update\1.2.183.29\npGoogleOneClick8.dll

FF - plugin: c:\program files\Java\jre6\bin\new_plugin\npdeployJava1.dll

FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----

c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);

c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);

.

.

--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe,-101"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]

"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]

@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]

@Denied: (A 2) (Everyone)

@="IFlashBroker4"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

[HKEY_LOCAL_MACHINE\software\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL]

@DACL=(02 0000)

"Installed"="1"

@=""

[HKEY_LOCAL_MACHINE\software\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI]

@DACL=(02 0000)

"NoChange"="1"

"Installed"="1"

@=""

[HKEY_LOCAL_MACHINE\software\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS]

@DACL=(02 0000)

"Installed"="1"

@=""

.

--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(708)

c:\program files\SUPERAntiSpyware\SASWINLO.DLL

c:\windows\system32\WININET.dll

- - - - - - - > 'explorer.exe'(996)

c:\windows\system32\WININET.dll

c:\program files\Trusteer\Rapport\bin\rooksbas.dll

c:\windows\system32\ieframe.dll

c:\windows\system32\webcheck.dll

.

------------------------ Other Running Processes ------------------------

.

c:\program files\Alwil Software\Avast5\AvastSvc.exe

c:\program files\Avira\AntiVir Desktop\avguard.exe

c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

c:\program files\Bonjour\mDNSResponder.exe

c:\program files\Java\jre6\bin\jqs.exe

c:\program files\Avira\AntiVir Desktop\avshadow.exe

c:\program files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe

c:\windows\system32\wdfmgr.exe

c:\windows\system32\igfxsrvc.exe

c:\windows\RTHDCPL.EXE

c:\program files\Trusteer\Rapport\bin\RapportService.exe

.

**************************************************************************

.

Completion time: 2010-10-16 15:27:03 - machine was rebooted

ComboFix-quarantined-files.txt 2010-10-16 14:27

Pre-Run: 41,372,778,496 bytes free

Post-Run: 41,451,778,048 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe

[boot loader]

timeout=2

default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS

[operating systems]

c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

UnsupportedDebug="do not select this" /debug

multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

- - End Of File - - 381403AA1456F93BAC3B2E810AC8C6F6

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Hi,

Please download OTM

  • Save it to your desktop.
  • Please double-click OTM to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
    :Processes

    :Services

    :Reg

    :Files
    ipconfig /flushdns /c
    c:\windows\Fkagimezocije.bin

    :Commands
    [purity]
    [resethosts]
    [emptytemp]
    [emptyflash]
    [createrestorepoint]
    [reboot]


  • Return to OTM, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • Close OTM and reboot your PC.

Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Start Malwarebytes' Anti-Malware

  • Once the program has loaded, click the "Update" tab and click the "Check For updates" button.
  • Once the updates were downloaded, click the "Scanner" tab, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

I'd like us to scan your machine with ESET OnlineScan

  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the esetOnline.png button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

    1. Click on esetSmartInstall.png to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the esetSmartInstallDesktopIcon.png icon on your desktop.

    3. Check esetAcceptTerms.png
    4. Click the esetStart.png button.
    5. Accept any security warnings from your browser.
    6. Check esetScanArchives.png
    7. Push the Start button.
    8. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    9. When the scan completes, push esetListThreats.png
    10. Push esetExport.png, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    11. Push the esetBack.png button.
    12. Push esetFinish.png

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Hello,

I followed your instructions and here are the results.

I first downloaded & ran OTM after pasting in the code. During this process, it returned the following message:

Access violation at address 004029E3 in module 'OTM.exe'. Read of address 001E5000.

Then, after reboot, the OTM program requested to run, which I allowed. A text window was opened with the following text in it:

Files moved on Reboot...

File move failed. C:\WINDOWS\temp\_avast5_\Webshlock.txt scheduled to be moved on reboot.

Registry entries deleted on Reboot...

I then updated and ran a quick scan in Malwarebytes as requested. DURING the Malwarebytes scan, Avira popped up in the corner to tell me that it had found malware:

A virus or unwanted program

'TR/Crypt.XPACK.Gen3' was found in file

C:\WINDOWS\ividamum.dll

Access to this file was denied

Please select a further action.

[Remove] [Details]

I selected 'Remove'.

Malwarebytes did not find any threats.

AFTER the Malwarebytes scan was finished, Avira found more malware:

A virus or unwanted program

'TR/Crypt.XPACK.Gen3' was found in file

C:\System Volume Information\...\A0069449.dll

Access to this file was denied

Please select a further action.

[Remove] [Details]

I selected 'Remove' for this one as well.

Here are the results of the Malwarebytes scan:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4854

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

17/10/2010 00:55:46

mbam-log-2010-10-17 (00-55-46).txt

Scan type: Quick scan

Objects scanned: 153780

Time elapsed: 1 hour(s), 33 minute(s), 5 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

I then ran ESET as requested.

Here are the results of the ESET scan:

C:\Documents and Settings\The Bunn\My Documents\Downloads\1548--Nero_6_Reloaded.rar Win32/Toolbar.AskSBar application

Thank you for your help :)

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Hi,

Your logs appear to be clean now. There is only a bit of cleanup that we will deal with in this post, as well as prevention from future infections. :)

Remove Combofix now that we're done with it.

  • Please press the Windows Key and R on your keyboard. This will bring up the Run... command.
  • Now type in Combofix /Uninstall in the runbox and click OK. (Notice the space between the "x" and "/")
    CF_Uninstall-1.jpg
  • Please follow the prompts to uninstall Combofix.
  • You will then recieve a message saying Combofix was uninstalled successfully once it's done uninstalling itself.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  • Download OTC to your desktop and run it
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so.
  • Click Yes to begin the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Please download JavaRa to your desktop and unzip it to its own folder

  • Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Open JavaRa.exe again and select Search For Updates.
  • Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest Java Runtime Environment (JRE) version for your computer.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Keep a backup of your important files

Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Make proper use of your anti-virus and firewall

You should keep your anti-virus and firewall guard enabled at all times, don't shut them off unless there's a specific reason to do so.

Also, regularly performing a full system scan with your anti-virus program is a good idea to make sure nothing has slipped through your protection. Once every two weeks works well for many people. You can set the scan to run during a time when you don't plan to use the computer and just leave it to complete on its own.

Keep in mind that anti-virus programs are far from perfect. They don't protect you against every piece of malware that's out there, so don't trust them blindly. If an anti-virus reports a file as 'clean' then it's doesn't necessarily has to mean it is.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Keep all your software updated

It is important to keep up on system updates from Microsoft by regularly checking their website at: http://windowsupdate.microsoft.com/, as these patch critical security vulnerabilities and help to keep you safe.

It's also important to keep programs up to date so that malware doesn't exploit any old security flaws. FileHippo Update Checker is an extremely helpful program that will tell you which of your programs need to be updated. Java and Adobe Reader are two of the main security vulnerabilities. You can find the latest version of Java here, you will want the Java SE Runtime Environment (JRE) one. You can find the latest version of Adobe Reader here.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Use a safer web browser

Internet Explorer is not the most secure tool for browsing the web. It has been known to be very susceptible to infection, and there are a couple good free alternatives: Firefox and Opera. Both are excellent faster, safer, more powerful and functional free alternatives to Internet Explorer. It's definitely worth the short period of adjustment to start using one of these. If you wish to continue using Internet Explorer, it would be a good idea to follow the tutorial here which will help you to make IE much safer.

If you decide to use the Firefox browser, the McAfee SiteAdvisor add-on will nicely help to enhance your security. This add-on tells you whether the sites you are about to visit are safe or not. A must if you do a lot of Googling.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Some other security programs

It is wise these days to have a few security programs installed and running on your machine except from just an anti-virus and a firewall. I will list some of them.

  • A good anti-spyware program installed on your pc is very important to help remove any spyware that may have gotten on your computer. I highly recommend Malwarebytes' Anti-Malware.
  • SpywareBlaster to help prevent spyware from installing in the first place.
  • MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. This prevents your computer from connecting to those sites in the future.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Be careful

Having security programs installed is very helpful to you, but none of them have the gift of human thought. The best way to make sure you don't get infected is to exercise common sense. Be careful of what websites you visit - if a site looks suspicious, trust your instincts and get out of there. Be careful of what attachments you open in emails and files you download from websites - check them over carefully to make sure that you know what you're getting.

Using peer-to-peer programs (eg: LimeWire, BitTorrent, uTorrent, Kazaa) or downloading cracks and keygens is something else to avoid. These are the most common way to get infected. Malware writers use these programs to spread infections as it is the easiest way for them. The majority of infections we see in the Malware Removal forum are due to people using p2p programs to download cracks/keygens/warez. These are not only illegal, but will always contain some form of malware. You have no way of verifying that the things you download are legitimate or that they don't contain malware. Even with an up to date anti-virus and firewall, some of these things will still infect you. It is highly recommend that you uninstall all peer-to-peer programs. It just isn't worth it.

Other common ways of getting infected are dis-reputable sites forcing you to download and install a codec. Or viruses using Instant Messaging programs (Windows Live Messenger, MSN Messenger, AIM) to send a file claiming it to be "photos" from a friend, only for it to turn out to be a virus.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Slow computer?

If your computer begins to slow down in the future for no particular reason, your first step should not be to come to the malware forum. As your computer ages and is used, it's parts wear, files and programs accumulate, and its performance can decrease. To restore your computer's performance to its best possible level, follow the steps in this page written by malware expert Miekiemoes.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

I'll leave this thread open for a couple days in case you come across any lingering problems that need fixing, then I'll close it up. If you need it reopened for any reason just shoot me a PM. It's been a pleasure working with you, now best of luck!

Cheers,

Gammo :)

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  • 2 weeks later...

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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