pc_plus2006 Posted October 14, 2010 ID:327240 Share Posted October 14, 2010 have had a few customer pc's hanging when windows boots to desktop, and they click on internet explorer. i have to disable the mbam service in order to get control back.any suggestions?thanks Link to post Share on other sites More sharing options...
Haider Posted October 14, 2010 ID:327243 Share Posted October 14, 2010 Hello pc_plus2006: As a licensed technician, reseller, affiliate, you have access to the corporate Help DeskPlease provide your corporate license information when requesting help Link to post Share on other sites More sharing options...
pc_plus2006 Posted October 15, 2010 Author ID:327662 Share Posted October 15, 2010 Hello pc_plus2006: As a licensed technician, reseller, affiliate, you have access to the corporate Help DeskPlease provide your corporate license information when requesting helpjust a small business owner helping other people out, not corporate. as a matter of fact they would never get back with me.this has been happening on almost every system i have installed on for the last week or so. Link to post Share on other sites More sharing options...
Firefox Posted October 15, 2010 ID:327663 Share Posted October 15, 2010 Please provide following details, so that someone may be able to assist you:1. OS version including 32/64-bit2. Installed Security Product(s) including Firewall3. MBAM version (current 1.46)4. Definition version (current 4801)5. Do you use a router to connect to Internet Link to post Share on other sites More sharing options...
pc_plus2006 Posted October 15, 2010 Author ID:327666 Share Posted October 15, 2010 Please provide following details, so that someone may be able to assist you:1. OS version including 32/64-bit2. Installed Security Product(s) including Firewall3. MBAM version (current 1.46)4. Definition version (current 4801)5. Do you use a router to connect to Internetmay have figured it out. everything started with avg 2011 free version. dumped it and everything is fine. avg isnt that good. ill stick with malwarebytes!thanks Link to post Share on other sites More sharing options...
Haider Posted October 15, 2010 ID:327674 Share Posted October 15, 2010 Hello pc_plus2006:Please be aware that MBAM by no means is a substitute for an AV, you'd still need one. You'll notice a lot of forum members are using one of the following (free versions listed in alphabetical order)avastAVIRAMicrosoft Security Essentials Link to post Share on other sites More sharing options...
Firefox Posted October 15, 2010 ID:327676 Share Posted October 15, 2010 There is a known issue with the latest version of AVG 2011 and Malwarebytes. We are trying to figure out what the issue is to correct it.Anyway, you still need to have an anti-virus software installed because Malwarebytes is not an Anti-Virus program.May I suggest using Microsoft Security Essentials, it is free as well.We have a guide for exceptions for Malwarebytes use with MSE located HERE. Link to post Share on other sites More sharing options...
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