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mbam will not remove security tool


pdukey

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Hello security tool reappears after mbam removes and after restart.

Requested software will not run in reg mode.

Requested software was ran in safe mode.

Defogger <disabled>

Mbam log below (inlcudes earlier one that ran before security tool conflicts) PC was not restarted after latest scan/removal

DDS log below and zip attached

GMER gave error "c:windows\system32\config\sysem" cannot locate specifed file. Report had nothing in log file so it os not attached. Tried to run from zip drive with ame result.

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4791

Windows 6.1.7600 (Safe Mode)

Internet Explorer 8.0.7600.16385

10/10/2010 5:45:07 PM

mbam-log-2010-10-10 (17-45-07).txt

Scan type: Quick scan

Objects scanned: 148158

Time elapsed: 4 minute(s), 25 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 1

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

C:\Users\Phoenix\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Security Tool.LNK (Rogue.SecurityTool) -> Quarantined and deleted successfully.

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4791

Windows 6.1.7600

Internet Explorer 8.0.7600.16385

10/10/2010 2:41:56 PM EARLIER SCAN

mbam-log-2010-10-10 (14-41-56).txt

Scan type: Quick scan

Objects scanned: 149922

Time elapsed: 4 minute(s), 54 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 1

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

C:\Users\Phoenix\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Security Tool.LNK (Rogue.SecurityTool) -> Quarantined and deleted successfully.

DDS (Ver_10-10-10.03) - NTFS_AMD64 MINIMAL

Run by Phoenix at 17:48:01.88 on Sun 10/10/2010

Internet Explorer: 8.0.7600.16385

Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3999.3433 [GMT -4:00]

============== Running Processes ===============

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\Explorer.EXE

C:\Windows\system32\ctfmon.exe

C:\Users\Phoenix\Desktop\dds.pif

C:\Windows\system32\conhost.exe

C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://airsoftohio.com/

uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb

mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb

mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb

uInternet Settings,ProxyOverride = *.local

BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - C:\Program Files (x86)\AVG\AVG9\avgssie.dll

BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File

BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\coIEPlg.dll

BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\IPSBHO.DLL

BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll

BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: hpBHO Class: {abd3b5e1-b268-407b-a150-2641dab8d898} - C:\Program Files (x86)\Common Files\Homepage Protection\HomepageProtection.dll

BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\coIEPlg.dll

TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll

TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File

EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll

uRun: [HPADVISOR] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe view=DOCKVIEW

uRun: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden

uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background

uRun: [iSUSPM] "C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler

uRunOnce: [2287138] "C:\Users\Phoenix\AppData\Local\2287138.exe" 0 33

mRun: [HPCam_Menu] "c:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\Hewlett-Packard\Media\Webcam" UpdateWithCreateOnce "Software\Hewlett-Packard\Media\Webcam"

mRun: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start

mRun: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED

mRun: [updatePRCShortCut] "C:\Program Files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Recovery" UpdateWithCreateOnce "Software\CyberLink\PowerRecover"

mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe

mRun: [<NO NAME>]

mRun: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [ConnectionCenter] "C:\Program Files (x86)\Citrix\ICA Client\concentr.exe" /startup

mRun: [TkBellExe] "C:\Program Files (x86)\Common Files\Real\Update_OB\realsched.exe" -osboot

mRun: [AVG9_TRAY] C:\PROGRA~2\AVG\AVG9\avgtray.exe

mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"

mRun: [blackBerryAutoUpdate] C:\Program Files (x86)\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe /background

mRun: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MICROS~1.LNK - C:\Program Files (x86)\Microsoft Office\Office\OSA9.EXE

uPolicies-system: WallpaperStyle = 2

mPolicies-explorer: NoActiveDesktop = 1 (0x1)

mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)

mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)

mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

dPolicies-system: WallpaperStyle = 2

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~4\Office12\EXCEL.EXE/3000

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~4\Office12\ONBttnIE.dll

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~4\Office12\REFIEBAR.DLL

IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab

DPF: {EFD1E13D-1CB3-4545-B754-CA410FE7734F} - hxxp://samsclubus.pnimedia.com/upload/activex/v3_0_0_2/PhotoCenter_ActiveX_Control.cab

Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll

Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG9\avgpp.dll

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\CoIEPlg.dll

SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll

mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"

BHO-X64: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG9\avgssiea.dll

BHO-X64: WormRadar.com IESiteBlocker.NavFilter - No File

BHO-X64: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

TB-X64: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File

TB-X64: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File

EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File

mRun-x64: [synTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe

mRun-x64: [smartMenu] C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe /background

mRun-x64: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

mRun-x64: [igfxTray] C:\Windows\system32\igfxtray.exe

mRun-x64: [HotKeysCmds] C:\Windows\system32\hkcmd.exe

mRun-x64: [Persistence] C:\Windows\system32\igfxpers.exe

mRun-x64: [iAAnotif] C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe

mRun-x64: [sysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe

AppInit_DLLs-X64: avgrssta.dll

============= SERVICES / DRIVERS ===============

R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-6-24 52856]

R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NISx64\1008000.029\SymEFA64.sys [2010-2-3 402992]

R3 enecir;ENE CIR Receiver;C:\Windows\System32\drivers\enecir.sys [2009-6-29 70656]

S1 AvgLdx64;AVG Free AVI Loader Driver x64;C:\Windows\System32\drivers\avgldx64.sys [2010-5-2 269904]

S1 AvgMfx64;AVG Free On-access Scanner Minifilter Driver x64;C:\Windows\System32\drivers\avgmfx64.sys [2010-5-2 35536]

S1 AvgTdiA;AVG Free Network Redirector x64;C:\Windows\System32\drivers\avgtdia.sys [2010-5-2 317520]

S1 BHDrvx64;Symantec Heuristics Driver;C:\Windows\System32\drivers\NISx64\1008000.029\BHDrvx64.sys [2010-2-3 334384]

S1 ccHP;Symantec Hash Provider;C:\Windows\System32\drivers\NISx64\1008000.029\cchpx64.sys [2010-2-3 583296]

S1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100218.001\IDSviA64.sys [2010-2-19 466992]

S1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\System32\drivers\vwififlt.sys [2009-7-13 59904]

S2 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_b87ff64c8b56b7db\AESTSr64.exe [2010-7-21 89600]

S2 avg9emc;AVG Free E-mail Scanner;C:\Program Files (x86)\AVG\AVG9\avgemc.exe [2010-7-15 921952]

S2 avg9wd;AVG Free WatchDog;C:\Program Files (x86)\AVG\AVG9\avgwdsvc.exe [2010-7-15 308136]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2009-7-8 30520]

S2 Norton Internet Security;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe [2010-2-3 117640]

S3 Com4QLBEx;Com4QLBEx;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2009-8-9 228408]

S3 IntcHdmiAddService;Intel® High Definition Audio HDMI;C:\Windows\System32\drivers\IntcHdmi.sys [2010-1-7 139264]

S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\netw5v64.sys [2009-6-10 5434368]

S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2009-8-25 216576]

S3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2009-8-25 233472]

S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]

S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]

S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]

S3 SYMNDISV;Symantec Network Filter Driver;C:\Windows\System32\drivers\NISx64\1008000.029\symndisv.sys [2010-2-3 56880]

S3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\System32\drivers\vwifimp.sys [2009-7-13 17920]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-3-30 1255736]

S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2009-6-10 389120]

=============== Created Last 30 ================

2010-10-10 18:35:15 -------- d-----w- C:\Program Files\Malwarebytes' Anti-Malware

2010-10-10 17:23:12 989184 ----a-w- C:\Users\Phoenix\AppData\Local\2287138.exe

2010-09-29 13:06:47 184832 ----a-w- C:\Windows\System32\drivers\usbvideo.sys

2010-09-29 13:06:46 243712 ----a-w- C:\Windows\System32\drivers\ks.sys

2010-09-28 18:16:39 2048 ----a-w- C:\Windows\SysWow64\tzres.dll

2010-09-28 18:16:39 2048 ----a-w- C:\Windows\System32\tzres.dll

2010-09-28 18:13:55 13312 ----a-w- C:\Program Files\Internet Explorer\iecompat.dll

2010-09-28 18:13:55 13312 ----a-w- C:\Program Files (x86)\Internet Explorer\iecompat.dll

2010-09-16 02:31:03 -------- d-----w- C:\271a6406e41b9b40e64f403ec0317b2c

2010-09-15 19:51:28 558592 ----a-w- C:\Windows\System32\spoolsv.exe

2010-09-13 02:36:51 -------- d-----w- C:\Program Files (x86)\Microsoft SQL Server Compact Edition

2010-09-13 02:35:56 -------- d-----w- C:\Program Files (x86)\Microsoft

2010-09-13 02:13:00 74520 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\304d4dbc1cb52e9\DSETUP.dll

2010-09-13 02:13:00 484632 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\304d4dbc1cb52e9\DXSETUP.exe

2010-09-13 02:13:00 1670936 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\304d4dbc1cb52e9\dsetup32.dll

2010-09-12 23:40:54 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\PLUGINS\npqtplugin7.dll

2010-09-12 23:40:54 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\PLUGINS\npqtplugin6.dll

2010-09-12 23:40:54 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\PLUGINS\npqtplugin5.dll

2010-09-12 23:40:54 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\PLUGINS\npqtplugin4.dll

2010-09-12 23:40:54 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\PLUGINS\npqtplugin3.dll

2010-09-12 23:40:54 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\PLUGINS\npqtplugin2.dll

2010-09-12 23:40:54 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\PLUGINS\npqtplugin.dll

==================== Find3M ====================

2010-08-10 09:15:58 94208 ----a-w- C:\Windows\SysWow64\QuickTimeVR.qtx

2010-08-10 09:15:58 69632 ----a-w- C:\Windows\SysWow64\QuickTime.qts

2010-07-29 06:30:34 82944 ----a-w- C:\Windows\SysWow64\iccvid.dll

2010-07-22 01:46:59 395048 ----a-w- C:\Windows\System32\SynCOM.dll

2010-07-22 01:46:59 261928 ----a-w- C:\Windows\System32\SynCtrl.dll

2010-07-22 01:46:59 206120 ----a-w- C:\Windows\SysWow64\SynCtrl.dll

2010-07-22 01:46:59 204584 ----a-w- C:\Windows\System32\SynTPAPI.dll

2010-07-22 01:46:59 1721576 ----a-w- C:\Windows\System32\WdfCoInstaller01009.dll

2010-07-22 01:46:59 169256 ----a-w- C:\Windows\SysWow64\SynCOM.dll

2010-07-22 01:46:59 147752 ----a-w- C:\Windows\System32\SynTPCo4.dll

2010-07-22 01:46:59 107816 ----a-w- C:\Windows\SysWow64\SynTPCOM.dll

2010-07-22 01:45:27 604672 ------w- C:\Windows\System32\stapi64.dll

2010-07-22 01:45:27 456192 ----a-w- C:\Windows\sttray64.exe

2010-07-22 01:45:27 431616 ----a-w- C:\Windows\System32\stcplx64.dll

2010-07-22 01:45:27 3738112 ----a-w- C:\Windows\System32\stlang64.dll

2010-07-22 01:45:27 209920 ----a-w- C:\Windows\System32\staco64.dll

2010-07-22 01:45:27 1431552 ----a-w- C:\Windows\System32\stapo64.dll

2010-07-22 01:45:26 90624 ----a-w- C:\Windows\System32\AESTCo64.dll

2010-07-22 01:45:26 68608 ----a-w- C:\Windows\System32\AESTAR64.dll

2010-07-22 01:45:26 564224 ----a-w- C:\Windows\System32\idt64mp1.exe

2010-07-22 01:45:26 444928 ----a-w- C:\Windows\System32\AESTEC64.dll

2010-07-22 01:45:26 162304 ----a-w- C:\Windows\System32\AESTAC64.dll

2010-07-22 01:45:26 12350464 ----a-w- C:\Windows\System32\idtcpl64.cpl

2010-07-17 09:00:04 423656 ----a-w- C:\Windows\SysWow64\deployJava1.dll

2010-07-16 17:51:00 14904 ----a-w- C:\Windows\help\OEM\Scripts\LaunchHPForums.exe

2010-07-15 14:50:00 13048 ----a-w- C:\Windows\System32\avgrssta.dll

============= FINISH: 17:49:01.65 ===============

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Hello ,

And :lol: My name is Elise and I'll be glad to help you with your computer problems.

I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications.

-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.

Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:

  • Please download OTL from one of the following mirrors:

    [*]Save it to your desktop.

    [*]Double click on the otlDesktopIcon.png icon on your desktop.

    [*]Click the "Scan All Users" checkbox.

    [*]Push the Quick Scan button.

    [*]Two reports will open, copy and paste them in a reply here:

    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

-------------------------------------------------------------

In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply

  • A detailed description of your problems
  • A new OTL log (don't forget extra.txt)

Thanks and again sorry for the delay.

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hello, we have the security tool pop ups as seen here. Mbam does find and remove it but security tool returns after restart. I can disable security tool if I end the process quickly after restart. Once disabled we notice no issues.

when security tool was running we received the blue screen of death twice citing SPCMDCOM.sys

when running OTL I receieved the pop-up "Access violation at 00402975 in Module 'OT.exe' read of address OOBC2304" it then appeared to run fine

OTL logfile created on: 10/11/2010 6:55:37 AM - Run 1

OTL by OldTimer - Version 3.2.15.0 Folder = C:\Users\Phoenix\Desktop

64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation

Internet Explorer (Version = 8.0.7600.16385)

Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

4.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 61.00% Memory free

8.00 Gb Paging File | 6.00 Gb Available in Paging File | 77.00% Paging File free

Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)

Drive C: | 285.13 Gb Total Space | 190.73 Gb Free Space | 66.89% Space Free | Partition Type: NTFS

Drive D: | 12.76 Gb Total Space | 2.13 Gb Free Space | 16.70% Space Free | Partition Type: NTFS

Computer Name: PHOENIX-PC | User Name: Phoenix | Logged in as Administrator.

Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans

Company Name Whitelist: Off | Skip Microsoft Files: Off | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2010/10/11 06:54:39 | 000,576,512 | ---- | M] (OldTimer Tools) -- C:\Users\Phoenix\Desktop\OTL.exe

PRC - [2010/10/10 09:29:12 | 000,232,912 | ---- | M] (Adobe Systems, Inc.) -- C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10k_ActiveX.exe

PRC - [2010/10/04 15:56:10 | 002,067,808 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files (x86)\AVG\AVG9\avgtray.exe

PRC - [2010/07/21 13:03:13 | 000,921,952 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files (x86)\AVG\AVG9\avgemc.exe

PRC - [2010/07/15 10:49:57 | 000,308,136 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files (x86)\AVG\AVG9\avgwdsvc.exe

PRC - [2010/07/15 10:49:31 | 000,723,296 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files (x86)\AVG\AVG9\avgcsrvx.exe

PRC - [2010/04/29 15:39:32 | 001,090,952 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

PRC - [2010/04/11 22:02:12 | 000,202,256 | ---- | M] (RealNetworks, Inc.) -- C:\Program Files (x86)\Common Files\Real\Update_OB\realsched.exe

PRC - [2010/03/10 22:32:26 | 000,648,536 | ---- | M] (Research In Motion Limited) -- C:\Program Files (x86)\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe

PRC - [2009/11/24 11:32:22 | 000,234,792 | ---- | M] (Skype Technologies S.A.) -- C:\Program Files (x86)\Skype\Toolbars\Shared\SkypeNames2.exe

PRC - [2009/09/13 00:09:10 | 000,103,768 | ---- | M] (Citrix Systems, Inc.) -- C:\Program Files (x86)\Citrix\ICA Client\concentr.exe

PRC - [2009/09/13 00:09:04 | 000,550,232 | ---- | M] (Citrix Systems, Inc.) -- C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe

PRC - [2009/08/22 03:25:16 | 000,117,640 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe

PRC - [2009/06/04 20:03:32 | 000,186,904 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe

PRC - [2009/06/04 20:03:06 | 000,354,840 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTmon.exe

PRC - [2008/10/24 09:14:36 | 000,206,112 | ---- | M] (Macrovision Corporation) -- C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe

========== Modules (SafeList) ==========

MOD - [2010/10/11 06:54:39 | 000,576,512 | ---- | M] (OldTimer Tools) -- C:\Users\Phoenix\Desktop\OTL.exe

MOD - [2009/07/13 21:03:50 | 001,680,896 | ---- | M] (Microsoft Corporation) -- C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc\comctl32.dll

========== Win32 Services (SafeList) ==========

SRV:64bit: - [2010/07/21 21:45:27 | 000,240,640 | ---- | M] (IDT, Inc.) [Auto | Running] -- C:\Windows\SysNative\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_b87ff64c8b56b7db\stacsv64.exe -- (STacSV)

SRV:64bit: - [2010/07/21 21:45:26 | 000,089,600 | ---- | M] (Andrea Electronics Corporation) [Auto | Running] -- C:\Windows\SysNative\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_b87ff64c8b56b7db\AESTSr64.exe -- (AESTFilters)

SRV:64bit: - [2009/07/13 21:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)

SRV:64bit: - [2009/07/13 21:39:56 | 001,525,248 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Media Player\wmpnetwk.exe -- (WMPNetworkSvc)

SRV:64bit: - [2009/07/08 16:49:02 | 000,030,520 | ---- | M] (Hewlett-Packard) [Auto | Running] -- C:\Windows\SysNative\hpservice.exe -- (hpsrv)

SRV - [2010/07/21 13:03:13 | 000,921,952 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files (x86)\AVG\AVG9\avgemc.exe -- (avg9emc)

SRV - [2010/07/15 10:49:57 | 000,308,136 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files (x86)\AVG\AVG9\avgwdsvc.exe -- (avg9wd)

SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)

SRV - [2009/08/22 03:25:16 | 000,117,640 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe -- (Norton Internet Security)

SRV - [2009/06/04 20:03:06 | 000,354,840 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTmon.exe -- (IAANTMON) Intel®

SRV - [2009/05/22 14:02:20 | 000,250,616 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe -- (GameConsoleService)

SRV - [2008/10/25 11:44:08 | 000,065,888 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files (x86)\Microsoft Office\Office12\GrooveAuditService.exe -- (Microsoft Office Groove Audit Service)

========== Driver Services (SafeList) ==========

DRV:64bit: - File not found [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\DRIVERS\RtsUCcid.sys -- (USBCCID)

DRV:64bit: - File not found [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\DRIVERS\Rts516xIR.sys -- (RtsUIR)

DRV:64bit: - [2010/07/21 21:46:59 | 000,286,768 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)

DRV:64bit: - [2010/07/21 21:45:27 | 000,487,936 | ---- | M] (IDT, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\stwrt64.sys -- (STHDA)

DRV:64bit: - [2010/07/15 10:50:01 | 000,317,520 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\avgtdia.sys -- (AvgTdiA)

DRV:64bit: - [2010/07/15 10:49:32 | 000,269,904 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\avgldx64.sys -- (AvgLdx64)

DRV:64bit: - [2010/06/02 17:32:28 | 000,035,536 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Running] -- C:\Windows\SysNative\drivers\avgmfx64.sys -- (AvgMfx64)

DRV:64bit: - [2010/02/03 16:53:25 | 000,583,296 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1008000.029\cchpx64.sys -- (ccHP)

DRV:64bit: - [2010/01/07 11:15:24 | 002,978,296 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\BCMWL664.SYS -- (BCM43XX)

DRV:64bit: - [2010/01/07 11:10:28 | 000,139,264 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\IntcHdmi.sys -- (IntcHdmiAddService) Intel®

DRV:64bit: - [2010/01/07 11:10:26 | 007,369,600 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)

DRV:64bit: - [2009/12/22 15:35:02 | 000,172,592 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS -- (SymEvent)

DRV:64bit: - [2009/08/22 03:25:17 | 000,476,720 | ---- | M] (Symantec Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\NISx64\1008000.029\srtsp64.sys -- (SRTSP)

DRV:64bit: - [2009/08/22 03:25:17 | 000,402,992 | ---- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\NISx64\1008000.029\SymEFA64.sys -- (SymEFA)

DRV:64bit: - [2009/08/22 03:25:17 | 000,334,384 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1008000.029\BHDrvx64.sys -- (BHDrvx64)

DRV:64bit: - [2009/08/22 03:25:17 | 000,278,576 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1008000.029\symtdi.sys -- (SYMTDI)

DRV:64bit: - [2009/08/22 03:25:17 | 000,120,880 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\NISx64\1008000.029\symfw.sys -- (SYMFW)

DRV:64bit: - [2009/08/22 03:25:17 | 000,056,880 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\NISx64\1008000.029\symndisv.sys -- (SYMNDISV)

DRV:64bit: - [2009/08/22 03:25:17 | 000,032,304 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1008000.029\srtspx64.sys -- (SRTSPX) Symantec Real Time Storage Protection (PEL)

DRV:64bit: - [2009/08/09 03:16:57 | 000,031,280 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\SymIMV.sys -- (SymIM)

DRV:64bit: - [2009/07/13 21:52:21 | 000,106,576 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)

DRV:64bit: - [2009/07/13 21:52:21 | 000,028,752 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)

DRV:64bit: - [2009/07/13 21:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)

DRV:64bit: - [2009/07/13 21:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)

DRV:64bit: - [2009/07/13 21:47:48 | 000,077,888 | ---- | M] (Hewlett-Packard Company) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)

DRV:64bit: - [2009/07/13 21:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)

DRV:64bit: - [2009/07/13 20:10:47 | 000,011,264 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\rootmdm.sys -- (ROOTMODEM)

DRV:64bit: - [2009/07/13 19:31:10 | 000,109,056 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\sdbus.sys -- (sdbus)

DRV:64bit: - [2009/07/13 18:31:00 | 000,233,472 | ---- | M] (Realtek ) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)

DRV:64bit: - [2009/07/13 17:59:33 | 005,020,672 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\atikmdag.sys -- (atikmdag)

DRV:64bit: - [2009/07/08 16:49:08 | 000,030,008 | ---- | M] (Hewlett-Packard) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\hpdskflt.sys -- (hpdskflt)

DRV:64bit: - [2009/07/08 16:48:50 | 000,041,272 | ---- | M] (Hewlett-Packard) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Accelerometer.sys -- (Accelerometer)

DRV:64bit: - [2009/06/29 14:17:00 | 000,070,656 | ---- | M] (ENE TECHNOLOGY INC.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\enecir.sys -- (enecir)

DRV:64bit: - [2009/06/24 15:00:00 | 000,216,576 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RtsUStor.sys -- (RSUSBSTOR)

DRV:64bit: - [2009/06/10 17:01:11 | 001,485,312 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTDPV6.SYS -- (SrvHsfV92)

DRV:64bit: - [2009/06/10 17:01:11 | 000,740,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTCNXT6.SYS -- (SrvHsfWinac)

DRV:64bit: - [2009/06/10 17:01:11 | 000,292,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTAZL6.SYS -- (SrvHsfHDA)

DRV:64bit: - [2009/06/10 17:01:06 | 001,146,880 | ---- | M] (LSI Corp) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\agrsm64.sys -- (AgereSoftModem)

DRV:64bit: - [2009/06/10 16:38:56 | 000,000,308 | ---- | M] () [File_System | On_Demand | Running] -- C:\Windows\SysNative\wbem\ntfs.mof -- (Ntfs)

DRV:64bit: - [2009/06/10 16:35:33 | 000,389,120 | ---- | M] (Marvell) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\yk62x64.sys -- (yukonw7)

DRV:64bit: - [2009/06/10 16:35:28 | 005,434,368 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\netw5v64.sys -- (netw5v64) Intel®

DRV:64bit: - [2009/06/10 16:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)

DRV:64bit: - [2009/06/10 16:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)

DRV:64bit: - [2009/06/10 16:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)

DRV:64bit: - [2009/06/10 16:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)

DRV:64bit: - [2009/06/04 19:54:36 | 000,408,600 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStor.sys -- (iaStor)

DRV:64bit: - [2009/04/29 11:48:32 | 000,018,432 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\HpqKbFiltr.sys -- (HpqKbFiltr)

DRV:64bit: - [2009/01/09 15:02:08 | 000,031,744 | ---- | M] (Research in Motion Ltd) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\RimSerial_AMD64.sys -- (RimVSerPort)

DRV:64bit: - [2008/05/20 18:33:36 | 000,028,416 | ---- | M] (Research In Motion Limited) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RimUsb_AMD64.sys -- (RimUsb)

DRV:64bit: - [2007/05/01 03:00:00 | 000,052,856 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\PxHlpa64.sys -- (PxHlpa64)

DRV - [2010/02/03 05:00:00 | 001,742,896 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100220.022\EX64.SYS -- (NAVEX15)

DRV - [2010/02/03 05:00:00 | 000,116,272 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100220.022\ENG64.SYS -- (NAVENG)

DRV - [2009/12/23 03:26:22 | 000,475,696 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys -- (eeCtrl)

DRV - [2009/10/28 18:37:21 | 000,466,992 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100218.001\IDSviA64.sys -- (IDSVia64)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...ion&pf=cnnb

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...ion&pf=cnnb

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...ion&pf=cnnb

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...ion&pf=cnnb

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...ion&pf=cnnb

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://airsoftohio.com/

IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

FF - HKLM\software\mozilla\Firefox\Extensions\\smartwebprinting@hp.com: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2010/01/07 11:23:41 | 000,000,000 | ---D | M]

FF - HKLM\software\mozilla\Firefox\Extensions\\{7BA52691-1876-45ce-9EE6-54BCB3B04BBC}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn\ [2010/04/26 14:31:46 | 000,000,000 | ---D | M]

O1 HOSTS File: ([2009/06/10 17:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts

O2:64bit: - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG9\avgssiea.dll (AVG Technologies CZ, s.r.o.)

O2 - BHO: (HP Print Enhancer) - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll (Hewlett-Packard Co.)

O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG9\avgssie.dll (AVG Technologies CZ, s.r.o.)

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.

O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\CoIEPlg.dll (Symantec Corporation)

O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\IPSBHO.dll (Symantec Corporation)

O2 - BHO: (Groove GFS Browser Helper) - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll (Microsoft Corporation)

O2 - BHO: (hpBHO Class) - {ABD3B5E1-B268-407B-A150-2641DAB8D898} - C:\Program Files (x86)\Common Files\Homepage Protection\HomepageProtection.dll (AOL Products)

O2 - BHO: (Skype add-on for Internet Explorer) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)

O2 - BHO: (Microsoft Live Search Toolbar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll (Microsoft Corp.)

O2 - BHO: (HP Smart BHO Class) - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll (Hewlett-Packard Co.)

O3 - HKLM\..\Toolbar: (Microsoft Live Search Toolbar) - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll (Microsoft Corp.)

O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\CoIEPlg.dll (Symantec Corporation)

O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No CLSID value found.

O3 - HKCU\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\CoIEPlg.dll (Symantec Corporation)

O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)

O4:64bit: - HKLM..\Run: [iAAnotif] C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe (Intel Corporation)

O4:64bit: - HKLM..\Run: [igfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)

O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)

O4:64bit: - HKLM..\Run: [smartMenu] C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe ()

O4:64bit: - HKLM..\Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe (IDT, Inc.)

O4 - HKLM..\Run: [] File not found

O4 - HKLM..\Run: [AVG9_TRAY] C:\Program Files (x86)\AVG\AVG9\avgtray.exe (AVG Technologies CZ, s.r.o.)

O4 - HKLM..\Run: [blackBerryAutoUpdate] C:\Program Files (x86)\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe (Research In Motion Limited)

O4 - HKLM..\Run: [ConnectionCenter] C:\Program Files (x86)\Citrix\ICA Client\concentr.exe (Citrix Systems, Inc.)

O4 - HKLM..\Run: [GrooveMonitor] C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe (Microsoft Corporation)

O4 - HKLM..\Run: [HPCam_Menu] c:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)

O4 - HKLM..\Run: [Malwarebytes Anti-Malware (reboot)] C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe (Malwarebytes Corporation)

O4 - HKLM..\Run: [NortonOnlineBackupReminder] C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe (Symantec Corporation)

O4 - HKLM..\Run: [RoxWatchTray] C:\Program Files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe (Sonic Solutions)

O4 - HKLM..\Run: [TkBellExe] C:\Program Files (x86)\Common Files\Real\Update_OB\realsched.exe (RealNetworks, Inc.)

O4 - HKLM..\Run: [updatePRCShortCut] C:\Program Files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)

O4 - HKCU..\Run: [iSUSPM] C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe (Macrovision Corporation)

O4 - HKCU..\Run: [msnmsgr] C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe (Microsoft Corporation)

O4 - HKCU..\RunOnce: [2287138] C:\Users\Phoenix\AppData\Local\2287138.exe ()

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3

O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: WallpaperStyle = 2

O9 - Extra Button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)

O9 - Extra 'Tools' menuitem : Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)

O9 - Extra Button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll (Hewlett-Packard Co.)

O10:64bit: - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)

O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)

O13 - gopher Prefix: missing

O13 - gopher Prefix: missing

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab (Java Plug-in 1.6.0_14)

O16 - DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab (Java Plug-in 1.6.0_14)

O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab (Java Plug-in 1.6.0_14)

O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} http://upload.facebook.com/controls/2009.0...oUploader55.cab (Facebook Photo Uploader 5 Control)

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab (Java Plug-in 1.6.0_21)

O16 - DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab (Java Plug-in 1.6.0_21)

O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab (Java Plug-in 1.6.0_21)

O16 - DPF: {EFD1E13D-1CB3-4545-B754-CA410FE7734F} http://samsclubus.pnimedia.com/upload/acti...veX_Control.cab (Photo Upload Plugin Class)

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.200.1 192.168.200.1

O18:64bit: - Protocol\Handler\grooveLocalGWS {88FED34C-F0CA-4636-A375-3CB6248B04CD} - Reg Error: Key error. File not found

O18:64bit: - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG9\avgppa.dll (AVG Technologies CZ, s.r.o.)

O18:64bit: - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found

O18:64bit: - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - Reg Error: Key error. File not found

O18:64bit: - Protocol\Handler\ms-itss {0A9007C0-4076-11D3-8789-0000F8105754} - Reg Error: Key error. File not found

O18:64bit: - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found

O18:64bit: - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - Reg Error: Key error. File not found

O18:64bit: - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - Reg Error: Key error. File not found

O18:64bit: - Protocol\Handler\symres {AA1061FE-6C41-421f-9344-69640C9732AB} - Reg Error: Key error. File not found

O18:64bit: - Protocol\Handler\wlmailhtml {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - Reg Error: Key error. File not found

O18 - Protocol\Handler\grooveLocalGWS {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll (Microsoft Corporation)

O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG9\avgpp.dll (AVG Technologies CZ, s.r.o.)

O18 - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.14.0.8117.0416.dll (Microsoft Corporation)

O18 - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.14.0.8117.0416.dll (Microsoft Corporation)

O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)

O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)

O18 - Protocol\Handler\symres {AA1061FE-6C41-421f-9344-69640C9732AB} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\CoIEPlg.dll (Symantec Corporation)

O20:64bit: - AppInit_DLLs: (avgrssta.dll) - C:\Windows\SysNative\avgrssta.dll (AVG Technologies CZ, s.r.o.)

O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)

O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)

O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found

O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)

O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found

O20:64bit: - Winlogon\Notify\igfxcui: DllName - Reg Error: Key error. - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)

O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.

O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.

O28 - HKLM ShellExecuteHooks: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll (Microsoft Corporation)

O32 - HKLM CDRom: AutoRun - 1

O34 - HKLM BootExecute: (autocheck autochk *) - File not found

O35:64bit: - HKLM\..comfile [open] -- "%1" %*

O35:64bit: - HKLM\..exefile [open] -- "%1" %*

O35 - HKLM\..comfile [open] -- "%1" %*

O35 - HKLM\..exefile [open] -- "%1" %*

O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*

O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*

O37 - HKLM\...com [@ = comfile] -- "%1" %*

O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2010/10/11 06:54:39 | 000,576,512 | ---- | C] (OldTimer Tools) -- C:\Users\Phoenix\Desktop\OTL.exe

[2010/10/10 14:35:15 | 000,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware

[2010/10/10 14:33:09 | 006,153,376 | ---- | C] (Malwarebytes Corporation ) -- C:\Users\Phoenix\Documents\mbam-setup-1.46.exe

[2010/10/05 11:03:41 | 000,000,000 | ---D | C] -- C:\Users\Phoenix\AppData\Roaming\Roxio

[2010/09/15 22:31:03 | 000,000,000 | ---D | C] -- C:\271a6406e41b9b40e64f403ec0317b2c

[2010/09/12 22:36:51 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Microsoft SQL Server Compact Edition

[2010/09/12 22:35:56 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Microsoft

[2010/09/12 21:38:23 | 001,247,056 | ---- | C] (Microsoft Corporation) -- C:\Users\Phoenix\Documents\wlsetup-web.exe

[2010/09/12 19:40:42 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\QuickTime

[2010/09/12 19:40:42 | 000,000,000 | ---D | C] -- C:\ProgramData\Apple Computer

[2010/09/12 18:58:50 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Apple Software Update

[2010/09/12 18:56:41 | 034,456,880 | ---- | C] (Apple Inc.) -- C:\Users\Phoenix\Documents\QuickTimeInstaller.exe

[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2010/10/11 06:55:47 | 004,980,736 | -HS- | M] () -- C:\Users\Phoenix\NTUSER.DAT

[2010/10/11 06:54:39 | 000,576,512 | ---- | M] (OldTimer Tools) -- C:\Users\Phoenix\Desktop\OTL.exe

[2010/10/11 06:21:49 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat

[2010/10/10 22:19:42 | 000,014,986 | ---- | M] () -- C:\Users\Phoenix\Documents\JFK......docx

[2010/10/10 18:52:51 | 000,023,248 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0

[2010/10/10 18:52:51 | 000,023,248 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0

[2010/10/10 18:45:12 | 000,000,006 | -H-- | M] () -- C:\Windows\tasks\SA.DAT

[2010/10/10 18:45:03 | 3145,089,024 | -HS- | M] () -- C:\hiberfil.sys

[2010/10/10 17:47:24 | 000,000,000 | ---- | M] () -- C:\Users\Phoenix\defogger_reenable

[2010/10/10 16:34:25 | 000,732,510 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI

[2010/10/10 16:34:25 | 000,628,320 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat

[2010/10/10 16:34:25 | 000,108,466 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat

[2010/10/10 14:52:35 | 000,293,376 | ---- | M] () -- C:\Users\Phoenix\Desktop\6j21ut87.exe

[2010/10/10 14:51:35 | 000,544,768 | ---- | M] () -- C:\Users\Phoenix\Desktop\dds.pif

[2010/10/10 14:50:24 | 000,050,477 | ---- | M] () -- C:\Users\Phoenix\Desktop\Defogger.exe

[2010/10/10 14:35:18 | 000,000,826 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes' Anti-Malware.lnk

[2010/10/10 14:33:39 | 006,153,376 | ---- | M] (Malwarebytes Corporation ) -- C:\Users\Phoenix\Documents\mbam-setup-1.46.exe

[2010/10/10 13:23:12 | 000,989,184 | ---- | M] () -- C:\Users\Phoenix\AppData\Local\2287138.exe

[2010/10/10 09:33:13 | 065,853,478 | ---- | M] () -- C:\Windows\SysNative\drivers\Avg\incavi.avm

[2010/10/07 15:58:19 | 000,000,340 | ---- | M] () -- C:\Windows\tasks\HPCeeScheduleForPhoenix.job

[2010/09/30 22:21:08 | 000,015,061 | ---- | M] () -- C:\Users\Phoenix\Documents\Einstein's Response to Prayer.docx

[2010/09/29 20:00:00 | 000,012,673 | ---- | M] () -- C:\Users\Phoenix\Documents\Document Revision.docx

[2010/09/24 15:15:44 | 000,019,728 | ---- | M] () -- C:\Users\Phoenix\Documents\locust corner field rules.pdf

[2010/09/21 17:09:40 | 000,010,951 | ---- | M] () -- C:\Users\Phoenix\Documents\PLC REV 1.docx

[2010/09/17 20:41:31 | 000,083,208 | ---- | M] () -- C:\Users\Phoenix\Documents\Land of Illusion.pdf

[2010/09/14 17:01:13 | 000,011,242 | ---- | M] () -- C:\Users\Phoenix\Documents\Scorpion reply.docx

[2010/09/13 16:06:19 | 000,010,670 | ---- | M] () -- C:\Users\Phoenix\Documents\OPEN 23 BLACKSIDE.docx

[2010/09/12 21:38:26 | 001,247,056 | ---- | M] (Microsoft Corporation) -- C:\Users\Phoenix\Documents\wlsetup-web.exe

[2010/09/12 19:40:49 | 000,001,845 | ---- | M] () -- C:\Users\Public\Desktop\QuickTime Player.lnk

[2010/09/12 18:58:23 | 034,456,880 | ---- | M] (Apple Inc.) -- C:\Users\Phoenix\Documents\QuickTimeInstaller.exe

[2010/09/12 12:56:10 | 000,098,267 | ---- | M] () -- C:\Users\Phoenix\Documents\Troop 710 Roster.pdf

[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files Created - No Company Name ==========

[2010/10/10 17:47:24 | 000,000,000 | ---- | C] () -- C:\Users\Phoenix\defogger_reenable

[2010/10/10 14:52:35 | 000,293,376 | ---- | C] () -- C:\Users\Phoenix\Desktop\6j21ut87.exe

[2010/10/10 14:51:31 | 000,544,768 | ---- | C] () -- C:\Users\Phoenix\Desktop\dds.pif

[2010/10/10 14:50:24 | 000,050,477 | ---- | C] () -- C:\Users\Phoenix\Desktop\Defogger.exe

[2010/10/10 14:35:18 | 000,000,826 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes' Anti-Malware.lnk

[2010/10/10 13:23:12 | 000,989,184 | ---- | C] () -- C:\Users\Phoenix\AppData\Local\2287138.exe

[2010/10/05 15:23:27 | 000,014,986 | ---- | C] () -- C:\Users\Phoenix\Documents\JFK......docx

[2010/09/29 19:59:34 | 000,012,673 | ---- | C] () -- C:\Users\Phoenix\Documents\Document Revision.docx

[2010/09/24 15:15:43 | 000,019,728 | ---- | C] () -- C:\Users\Phoenix\Documents\locust corner field rules.pdf

[2010/09/22 14:54:50 | 000,000,340 | ---- | C] () -- C:\Windows\tasks\HPCeeScheduleForPhoenix.job

[2010/09/21 17:09:39 | 000,010,951 | ---- | C] () -- C:\Users\Phoenix\Documents\PLC REV 1.docx

[2010/09/17 20:41:31 | 000,083,208 | ---- | C] () -- C:\Users\Phoenix\Documents\Land of Illusion.pdf

[2010/09/14 16:50:38 | 000,011,242 | ---- | C] () -- C:\Users\Phoenix\Documents\Scorpion reply.docx

[2010/09/13 16:06:19 | 000,010,670 | ---- | C] () -- C:\Users\Phoenix\Documents\OPEN 23 BLACKSIDE.docx

[2010/09/12 19:40:49 | 000,001,845 | ---- | C] () -- C:\Users\Public\Desktop\QuickTime Player.lnk

[2010/09/12 12:56:08 | 000,098,267 | ---- | C] () -- C:\Users\Phoenix\Documents\Troop 710 Roster.pdf

[2010/08/22 20:31:54 | 000,000,056 | -H-- | C] () -- C:\ProgramData\ezsidmv.dat

[2010/08/19 09:24:24 | 000,000,092 | ---- | C] () -- C:\Users\Phoenix\AppData\Roaming\wklnhst.dat

[2010/05/11 17:16:47 | 000,003,584 | ---- | C] () -- C:\Users\Phoenix\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini

[2010/04/26 22:04:43 | 000,043,520 | ---- | C] () -- C:\Windows\SysWow64\CmdLineExt03.dll

[2010/04/04 11:38:48 | 000,288,595 | ---- | C] () -- C:\Users\Phoenix\AppData\Local\tmp2009320125339149.JPG

[2010/03/08 11:18:20 | 000,000,376 | ---- | C] () -- C:\Windows\ODBC.INI

[2010/02/01 18:47:45 | 000,000,032 | R--- | C] () -- C:\ProgramData\hash.dat

[2010/01/07 11:23:20 | 000,000,366 | ---- | C] () -- C:\ProgramData\hpzinstall.log

[2009/12/22 15:40:09 | 000,000,196 | ---- | C] () -- C:\Windows\ulead32.ini

[2009/12/22 15:33:31 | 000,000,000 | ---- | C] () -- C:\Users\Phoenix\AppData\Local\QSwitch.txt

[2009/12/22 15:33:31 | 000,000,000 | ---- | C] () -- C:\Users\Phoenix\AppData\Local\DSwitch.txt

[2009/12/22 15:33:31 | 000,000,000 | ---- | C] () -- C:\Users\Phoenix\AppData\Local\AtStart.txt

[2009/12/22 15:33:29 | 000,000,464 | ---- | C] () -- C:\ProgramData\HPWALog.txt

[2009/10/25 22:27:20 | 000,013,312 | ---- | C] () -- C:\Windows\LPRES.DLL

[2009/08/25 04:59:27 | 000,000,105 | ---- | C] () -- C:\ProgramData\{d36dd326-7280-11d8-97c8-000129760cbe}.log

[2009/08/25 04:59:21 | 000,000,032 | ---- | C] () -- C:\ProgramData\{051B9612-4D82-42AC-8C63-CD2DCEDC1CB3}.log

[2009/08/25 04:59:06 | 000,000,032 | ---- | C] () -- C:\ProgramData\{9867824A-C86D-4A83-8F3C-E7A86BE0AFD3}.log

[2009/08/25 04:58:47 | 000,000,032 | ---- | C] () -- C:\ProgramData\{23F3DA62-2D9E-4A69-B8D5-BE8E9E148092}.log

[2009/08/25 04:58:29 | 000,000,032 | ---- | C] () -- C:\ProgramData\{4FC670EB-5F02-4B07-90DB-022B86BFEFD0}.log

[2009/08/09 04:42:48 | 000,000,109 | ---- | C] () -- C:\ProgramData\{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}.log

[2009/08/09 04:38:18 | 000,000,110 | ---- | C] () -- C:\ProgramData\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}.log

[2009/08/09 04:36:08 | 000,000,105 | ---- | C] () -- C:\ProgramData\{40BF1E83-20EB-11D8-97C5-0009C5020658}.log

[2009/08/09 04:35:20 | 000,000,107 | ---- | C] () -- C:\ProgramData\{C59C179C-668D-49A9-B6EA-0121CCFC1243}.log

[2009/08/03 00:21:54 | 000,197,912 | ---- | C] () -- C:\Windows\SysWow64\physxcudart_20.dll

[2009/08/03 00:21:54 | 000,058,648 | ---- | C] () -- C:\Windows\SysWow64\AgCPanelTraditionalChinese.dll

[2009/08/03 00:21:54 | 000,058,648 | ---- | C] () -- C:\Windows\SysWow64\AgCPanelSwedish.dll

[2009/08/03 00:21:54 | 000,058,648 | ---- | C] () -- C:\Windows\SysWow64\AgCPanelSpanish.dll

[2009/08/03 00:21:54 | 000,058,648 | ---- | C] () -- C:\Windows\SysWow64\AgCPanelSimplifiedChinese.dll

[2009/08/03 00:21:54 | 000,058,648 | ---- | C] () -- C:\Windows\SysWow64\AgCPanelPortugese.dll

[2009/08/03 00:21:54 | 000,058,648 | ---- | C] () -- C:\Windows\SysWow64\AgCPanelKorean.dll

[2009/08/03 00:21:54 | 000,058,648 | ---- | C] () -- C:\Windows\SysWow64\AgCPanelJapanese.dll

[2009/08/03 00:21:52 | 000,058,648 | ---- | C] () -- C:\Windows\SysWow64\AgCPanelGerman.dll

[2009/08/03 00:21:52 | 000,058,648 | ---- | C] () -- C:\Windows\SysWow64\AgCPanelFrench.dll

[2009/07/13 19:42:10 | 000,064,000 | ---- | C] () -- C:\Windows\SysWow64\BWContextHandler.dll

[2009/07/13 17:03:59 | 000,364,544 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll

[2002/03/16 20:00:00 | 000,007,420 | ---- | C] () -- C:\Windows\UA000011.DLL

< End of report >

OTL Extras logfile created on: 10/11/2010 6:55:37 AM - Run 1

OTL by OldTimer - Version 3.2.15.0 Folder = C:\Users\Phoenix\Desktop

64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation

Internet Explorer (Version = 8.0.7600.16385)

Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

4.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 61.00% Memory free

8.00 Gb Paging File | 6.00 Gb Available in Paging File | 77.00% Paging File free

Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)

Drive C: | 285.13 Gb Total Space | 190.73 Gb Free Space | 66.89% Space Free | Partition Type: NTFS

Drive D: | 12.76 Gb Total Space | 2.13 Gb Free Space | 16.70% Space Free | Partition Type: NTFS

Computer Name: PHOENIX-PC | User Name: Phoenix | Logged in as Administrator.

Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans

Company Name Whitelist: Off | Skip Microsoft Files: Off | File Age = 30 Days

========== Extra Registry (SafeList) ==========

========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]

.url[@ = InternetShortcut] -- C:\Windows\System32\ieframe.DLL (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]

.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)

.url [@ = InternetShortcut] -- C:\Windows\System32\ieframe.DLL (Microsoft Corporation)

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]

batfile [open] -- "%1" %* File not found

cmdfile [open] -- "%1" %* File not found

comfile [open] -- "%1" %* File not found

exefile [open] -- "%1" %* File not found

helpfile [open] -- Reg Error: Key error.

htmlfile [edit] -- "C:\Program Files (x86)\Microsoft Office\Office12\msohtmed.exe" %1 (Microsoft Corporation)

htmlfile [print] -- "C:\Program Files (x86)\Microsoft Office\Office12\msohtmed.exe" /p %1 (Microsoft Corporation)

inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)

InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)

InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)

piffile [open] -- "%1" %* File not found

regfile [merge] -- Reg Error: Key error.

scrfile [config] -- "%1" File not found

scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)

scrfile [open] -- "%1" /S File not found

txtfile [edit] -- Reg Error: Key error.

Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 File not found

Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)

Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

Directory [OneNote.Open] -- C:\PROGRA~2\MICROS~4\Office12\ONENOTE.EXE "%L" (Microsoft Corporation)

Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

Folder [explore] -- Reg Error: Value error.

Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]

batfile [open] -- "%1" %*

cmdfile [open] -- "%1" %*

comfile [open] -- "%1" %*

cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)

exefile [open] -- "%1" %*

helpfile [open] -- Reg Error: Key error.

htmlfile [edit] -- "C:\Program Files (x86)\Microsoft Office\Office12\msohtmed.exe" %1 (Microsoft Corporation)

htmlfile [print] -- "C:\Program Files (x86)\Microsoft Office\Office12\msohtmed.exe" /p %1 (Microsoft Corporation)

inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)

InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)

InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)

piffile [open] -- "%1" %*

regfile [merge] -- Reg Error: Key error.

scrfile [config] -- "%1"

scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)

scrfile [open] -- "%1" /S

txtfile [edit] -- Reg Error: Key error.

Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1

Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)

Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

Directory [OneNote.Open] -- C:\PROGRA~2\MICROS~4\Office12\ONENOTE.EXE "%L" (Microsoft Corporation)

Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

Folder [explore] -- Reg Error: Value error.

Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

"cval" = 1

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]

"AntiVirusOverride" = 0

"AntiSpywareOverride" = 0

"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]

"DisableNotifications" = 0

"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]

"DisableNotifications" = 0

"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]

"DisableNotifications" = 0

"EnableFirewall" = 1

========== Authorized Applications List ==========

========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]

"{071c9b48-7c32-4621-a0ac-3f809523288f}" = Microsoft Visual C++ 2005 Redistributable (x64)

"{22ABA92B-6C1B-46D8-AC2B-C48EEAE172A9}" = VD64Inst

"{26A24AE4-039D-4CA4-87B4-2F86416014FF}" = Java 6 Update 14 (64-bit)

"{85A42FF0-F0D0-44A3-B226-C124D6E8B1D5}" = HP 3D DriveGuard

"{88E60521-1E4E-4785-B9F1-1798A4BD0C30}" = HP MediaSmart SmartMenu

"{90120000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2007

"{90120000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2007

"{90120000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007

"{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}" = Intel

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Hi again, please run the following fix, and then run an updated MBAM quick scan. Post me both logs please.

OTL FIX

------------

We need to run an OTL Fix

  1. Please reopen otlDesktopIcon.png on your desktop.
  2. Copy and Paste the following code into the customFix.png textbox. Do not include the word "Code"
    :otl
    O4 - HKCU..\RunOnce: [2287138] C:\Users\Phoenix\AppData\Local\2287138.exe ()
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1

    :commands
    [emptytemp]


  3. Push runFixbutton.png
  4. OTL may ask to reboot the machine. Please do so if asked.
  5. Click btnOK.png.
  6. A report will open. Copy and Paste that report in your next reply.

TWO ANTIVIRUS PROGRAMS

---------------------------------------

I do not recommend that you have more than one anti virus product installed and running on your computer at a time. The reason for this is that if both products have their automatic (Real-Time) protection switched on, then those products which do not encrypt the virus strings within them can cause other anti virus products to cause "false alarms". It can also lead to a clash as both products fight for access to files which are opened again this is the resident/automatic protection. In general terms, the two programs may conflict and cause:

  • False Alarms: When the anti virus software tells you that your PC has a virus when it actually doesn't.
  • System Performance Problems: Your system may lock up due to both products attempting to access the same file at the same time.

Therefore please go to add/remove in the control panel and remove either AVG or Norton.

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OTL completed but did not provide log, only option to reboot.

PC rebooted.

Mbam updated and ran quick scan. (log below)

2 new desktop icons were created both are desktop.ini and contents are below, can I delete these from the desktop?

[.ShellClassInfo]

LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21799

[LocalizedFileNames]

Norton Internet Security.lnk=@C:\PROGRA~2\NORTON~2\Branding\muis.dll,-102

Microsoft Office - 60 Day Trial.lnk=@C:\PROGRA~2\MIDDD5~1\mui\oaa.dll,-103

AND

[.ShellClassInfo]

LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21769

IconResource=%SystemRoot%\system32\imageres.dll,-183

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4794

Windows 6.1.7600

Internet Explorer 8.0.7600.16385

10/11/2010 11:05:37 AM

mbam-log-2010-10-11 (11-05-37).txt

Scan type: Quick scan

Objects scanned: 147324

Time elapsed: 4 minute(s), 5 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

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Desktop.ini is a hidden file and should not be deleted.

Please set your system to hide all hidden files.

  • Click Start, open Computer, select the Tools menu and click Folder Options.
  • Select the View Tab. Under the Hidden files and folders heading, uncheck Show hidden files and folders.
  • Check: Hide file extensions for known file types
  • Check the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.

Please let me know what other problems you still are having.

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Lets run an extra scan to check for possible leftovers. :o

ESET ONLINE SCANNER

----------------------------

I'd like us to scan your machine with ESET OnlineScan

  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the esetOnline.png button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

    1. Click on esetSmartInstall.png to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the esetSmartInstallDesktopIcon.png icon on your desktop.

    3. Check esetAcceptTerms.png
    4. Click the esetStart.png button.
    5. Accept any security warnings from your browser.
    6. Check esetScanArchives.png
    7. Push the Start button.
    8. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    9. When the scan completes, push esetListThreats.png
    10. Push esetExport.png, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
      Note - when ESET doesn't find any threats, no report will be created.
    11. Push the esetBack.png button.
    12. Push esetFinish.png

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That means you are all good! :o

ALL CLEAN

--------------

Your machine appears to be clean, please take the time to read below on how to secure the machine and take the necessary steps to keep it clean :o

Please do the following to remove the remaining programs from your PC:

  • Delete the tools used during the disinfection:
    • Run OTL and click the Cleanup button. Allow a reboot. This will remove all logs and tools we used.

Please read these advices, in order to prevent reinfecting your PC:

  1. Install and update the following programs regularly:
    • an outbound firewall. If you are connected to the internet through a router, you are already behind a hardware firewall and as such you do not need an extra software firewall.
      A comprehensive tutorial and a list of possible firewalls can be found here.
    • an AntiVirus Software
      It is imperative that you update your AntiVirus Software on regular basis.If you do not update your AntiVirus Software then it will not be able to catch the latest threats.
    • an Anti-Spyware program
      Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
      SUPERAntiSpyware is another good scanner with high detection and removal rates.
      Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
    • Spyware Blaster
      A tutorial for Spywareblaster can be found here. If you wish, the commercial version provides automatic updating.
    • MVPs hosts file
      A tutorial for MVPs hosts file can be found here. If you would like automatic updates you might want to take a look at HostMan host file manager. For more information on thehosts file, and what it can do for you,please consult the Tutorial on the Hosts file

[*]Keep Windows (and your other Microsoft software) up to date!

I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.

Therefore, please, visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!

[*]Keep your other software up to date as well

Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on yourmachine.

[*]Stay up to date!

The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing.

Some more links you might find of interest:

Please reply to this topic if you have read the above information. If your computer is working fine, this topic will be closed afterwards.

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