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mbam starts then terminates during scan

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I've used mbam several times to get rid of malware on our computers. Today my wife got a security alert fake on her laptop and I can't get rid of it. I have rkill and fixexe.reg. I've installed and updated mbam. When I start mbam and then start any scan, it runs for a couple of seconds and then terminates. And then I can't restart mbam.

Any help would be appreciate. I've restarted and reinstalled and updated a dozen times but can't get mbam to run a complete scan.



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