maxpower_454 Posted October 9, 2010 ID:324990 Share Posted October 9, 2010 A short while ago internet explorer stopped working on my computer. It seemed like it stopped working after a windows update. Then 2 days ago firefox stopped working after a firefox update. What could be going on??? Link to post Share on other sites More sharing options...
noknojon Posted October 9, 2010 ID:325153 Share Posted October 9, 2010 Hi -Please try this quick fix first -Open Internet Explorer Note: It MUST be Internet Explorer, not Firefox, Opera, Chrome or any other internet browserClick on Tools at the top and select Internet Options Note: If you do not see Tools, press the Alt key on your keyboard and it will show upClick on the Connections tabClick on the LAN settings buttonUnder Automatic configuration make sure that the box next to Automatically detect settings is checked, if it is not, then click the box next to it to check itClick on the OK button to close the Local Area Network (LAN) Settings windowClick on the OK button to close the Internet Options windowUse this diagram as a guideThank You - Link to post Share on other sites More sharing options...
maxpower_454 Posted October 10, 2010 Author ID:325203 Share Posted October 10, 2010 I tried this but there was no change. The problem remains the same. Link to post Share on other sites More sharing options...
yardbird Posted October 10, 2010 ID:325207 Share Posted October 10, 2010 Post back please with your OS, all your security software? any firewall? any errors? (what are the errors?) so we can best find a fix for your issue...regards.... Link to post Share on other sites More sharing options...
maxpower_454 Posted October 11, 2010 Author ID:325660 Share Posted October 11, 2010 Post back please with your OS, all your security software? any firewall? any errors? (what are the errors?) so we can best find a fix for your issue...regards....Windows XP, AVG antivirus, MBAM, Adaware. Windows firewall. Internet explorer just says it can't connect Link to post Share on other sites More sharing options...
noknojon Posted October 11, 2010 ID:325733 Share Posted October 11, 2010 Hi -A quick question - Have you updated AVG in the last week or 2 -If your AVG is listed as Version 11 , please let us know -Also have you contacted your ISP to see if there is a problem in your area -Thank you - Link to post Share on other sites More sharing options...
Haider Posted October 11, 2010 ID:325736 Share Posted October 11, 2010 Hello maxpower_454:Are you using router to connect to Internet? Link to post Share on other sites More sharing options...
maxpower_454 Posted October 11, 2010 Author ID:325852 Share Posted October 11, 2010 Hello maxpower_454:Are you using router to connect to Internet?I started poking around in the internet options last night and found some incorrect settings. i changed them and it worked. Thanks for the help!! this topic can be closed. My problem is resolved. Link to post Share on other sites More sharing options...
Haider Posted October 11, 2010 ID:325857 Share Posted October 11, 2010 Hello maxpower_454:We are glad that you were able to resolve at your own. Should you have any other question(s) please post back using button Link to post Share on other sites More sharing options...
Firefox Posted October 12, 2010 ID:326368 Share Posted October 12, 2010 Now that you can access the internet, download and install the latest version of Malwarebytes update it and run a Quick Scan and make sure you system is clean....Something changes your IE settings and you need to find out what did it. Link to post Share on other sites More sharing options...
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