Jump to content
Due to inclement weather in Southwest Florida, our Clearwater support team is offline. Our other offices are available to assist you, however their responses may be delayed. We appreciate your patience and understanding during this time. ×

Malware Bytes start scanning.... but stops after 3 seconds.


Recommended Posts

Hello!

Since recently, my computer seems to be slower and unable to run a large proportion of my programs (for some reason, even my firewall is forced to stay closed, which I know is -very- bad). I was lucky enough to be able to install Malwarebytes, and then attempted to run a Quick Scan, only for Malwarebytes to freeze after 3 seconds each time. I'm certain that at this point, I will most likely simply have to reformat my computer, but I'd like to get a couple suggestions first if possible. Thanks in advance!

Link to post
Share on other sites

Hi and Welcome -

These are classic signs of an infection - Please follow these instructions to have an expert review your problem -

As we do not work on Malware removal or diagnostics in the general forums please follow these directions -

Please print out, read and follow What do I do now? , skipping any steps you are unable to complete.

The next step is post a New Topic Here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that

you're alerted when someone has replied to your post - Please allow at least 48 hours for a reply as the experts can get busy at times -

Also add a brief note to the experts as to your problems -

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or via This Link

Always use the ADD REPLY Tab at the bottom of the page when you reply -

Thank You - :)

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.