MBAM crash on a japanese Vista

[Thanos]

Hi there !

A user has a problem when trying to run MBAM. His OS is a Windows Vista SP2...japanese version.

I asked him to run a MBAM scan, but it crashed while scanning. Here's the log produced =>

???????: APPCRASH

?????????: mbam.exe

??????????????: 1.46.0.1

????????????????: 4bd9ed9b

??????????: mbam.dll

?????????????: 1.46.0.0

???????????????: 4bd9baec

?????: c0000005

???????: 0001fffe

OS ?????: 6.0.6002.2.2.0.768.3

???? ID: 1041

???? 1: 87a5

???? 2: f45e6b46e757375450e07e982ba7cd61

???? 3: ea5b

???? 4: de51562d0dabb5018a397a36a25588d7

I cannot interpret the error report: your help would be usefull

[noknojon]

Hi -

Can you contact your fellow user and pass this information on to them -

Please try the following to see if it corrects the issue:

[Thanos]

hi noknojon: Many thanks for your quick answer I'll give you a feedback as soon as I have an answer from the poster.

[Thanos]

hi noknojon

Unchecking this option worked perfectly: He was then able to achieve a full scan.

Many thanks for your help and keep the good work

[Haider]

Hello Thanos:

On behalf of noknojon, thanks for getting back, this is a known issue with Japanese system locale is and is being worked on!

[noknojon]

Thanks Thanos - PM was read and I just waited for a Good or Bad reply -

There is P2P and Torrent items on that system that could lead to some issues -

Regards -

[Thanos]

hi!

@ Haider: you're welcome. first time I have to deal with a japanese OS! thanks for your work

@ noknojon: yeah, Bitcomet addict ^^ I also told him that it was probably the culprit!

many thanks to both of you