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malwarebytes stuck in loop, suspected virus


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Hello Legendofham+! Welcome to Malwarebytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

  • The process of cleaning your system may take some time, so please be patient.
  • Follow my instructions step by step if there is a problem somewhere, stop and tell me.
  • Stay with the thread until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • If you don't know or can't understand something please ask.
  • Do not install or uninstall any software or hardware, while work on.
  • Keep me informed about any changes.

Please start with these instructions:

http://forums.malwarebytes.org/index.php?showtopic=9573

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Please download the Microsoft Genuine Advantage Diagnostic Tool

Double-click to run it and press the CONTINUE button and allow the program to check your system. When completed cick the COPY button and post back the results.

Diagnostic Report (1.9.0027.0):

-----------------------------------------

Windows Validation Data-->

Validation Status: Blocked VLK

Validation Code: 3

Cached Validation Code: N/A

Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J

Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8=

Windows Product ID: 76487-640-8365391-23192

Windows Product ID Type: 1

Windows License Type: Volume

Windows OS version: 5.1.2600.2.00010100.3.0.med

ID: {A86D965E-29BD-4408-B0FA-B8D697AA6153}(1)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: Registered, 9.9.9.9

Signed By: N/A, hr = 0x80004005

Product Name: N/A

Architecture: N/A

Build lab: N/A

TTS Error: N/A

Validation Diagnostic: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

Resolution Status: N/A

Vista WgaER Data-->

ThreatID(s): N/A

Version: N/A

Windows XP Notifications Data-->

Cached Result: N/A, hr = 0x80070002

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

OGAExec.exe Signed By: N/A, hr = 0x80070002

OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->

Office Status: 108 Invalid VLK

Microsoft Office Enterprise 2007 - 108 Invalid VLK

OGA Version: N/A, 0x80070002

Signed By: N/A, hr = 0x80070002

Office Diagnostics: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default Browser: C:\Program Files\Firefox\firefox.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

File Mismatch: C:\WINDOWS\system32\setupapi.dll[5.1.2600.5512], Hr = 0x800b0100

Other data-->

Office Details: <GenuineResults><MachineData><UGUID>{A86D965E-29BD-4408-B0FA-B8D697AA6153}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.med</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VPK3J</PKey><PID>76487-640-8365391-23192</PID><PIDType>1</PIDType><SID>S-1-5-21-448539723-1229272821-1417001333</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0312 </Version><SMBIOSVersion major="2" minor="4"/><Date>20080130000000.000000+000</Date></BIOS><HWID>A5F2307F0184E07A</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Powered by...</name><model>Windows XP Ultimate Edition</model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65834</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults>

Licensing Data-->

N/A

Windows Activation Technologies-->

N/A

HWID Data-->

N/A

OEM Activation 1.0 Data-->

BIOS string matches: yes

Marker string from BIOS: 14C90:ASUSTeK Computer Inc|16338:GENUINE C&C INC

Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

OEM Activation 2.0 Data-->

N/A

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  • Root Admin

This is a cracked version of Windows XP. I'm sorry but if you want help with this issue then you'll need to purchase a legitimate copy of Windows XP or maybe purchase a copy of Windows 7 and format the drive and install that - at least it will be legal.

Topic now closed due to unsupported operating system.

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