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Click Start > Run, type cmd and press enter.

Type ipconfig /release and press enter.

You should get a confirmation.

Then right-click the connection Tray icon and select Repair.

Your computer should now re-assign an IP address. Let me know if you can connect afterwards.

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Click Start > Run, type the following and press enter. Let me know what message returns:

netsh winsock reset catalog

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Hi, lets try a few other things.

Download and run WinSockFix. This is a two step process that will Back up the Registry and Reset the Winsock Stack.

  • Double click on WinsockXPFix.exe to open.
  • On the Winsock and TCP Repair Utility screen, click "ReG-Backup"
  • On the ERDNT Welcome screen, click "OK".
  • On the Backup to: screen, click "OK".
  • On the Folder does not exist question screen click "Yes".
  • You will see a status screen as your registry is being backed up.
  • On the Registry backup is complete! screen, click "OK" and you will go back to the main window.
  • On the Winsock and TCP Repair Utility screen, click "Fix".
  • On the Apply the VB_Winsock fix? screen click "Yes".
  • The screen will display a status message "repair completed please reboot."
  • On the Repair Completed screen click "OK" to reboot your computer.
  • If your computer was not using DHCP, you will need to reconfigure TCP/IP.
  • You should have connectivity restored.

If not, do also the following.

Click Start > Run, type cmd and press enter.

Type the following and press enter.

netsh firewall reset

If you are using Kaspersky's firewall at the moment, please disable it (or, if it has an in-build restore to default setting, use that).

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What doesn't work?

Try to completely uninstall Kaspersky and see if you have more luck, reset also windows firewall as instructed.

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You mean with 192.168.1.1?

This only means you can access your router. In other words, your computer is connected to the router. If other computers using the same router can access the internet successfully, something on your computer must be blocking the connection.

This is why I asked you to reset XP's firewall.

You can try to completely disable your Windows firewall, then see if you can connect.

You can also try to do a clean boot. This basically disables all non-microsoft components and if something is blocking the connection, it might be disabled as well.

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Okay so I tried doing advanced option for some reason and my computer got screwed. Then i decided to do a system restore and now my internet is back and i appreciate how you tried to help me even after 1 Month :)

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That is great news! :)

Out of curiosity, can you tell me to what point you did a system restore?

Do you have any other problem left at this point?

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Oh i tried to do the advanced way to clean reboot and then PC wouldn't reboot because of this Autocheck thingy and safe mode wouldn't work since i couldn't download the software to do the easy way because clean computer was closed and it was 11:00 PM. Right now i don't seem to have any problems and will install SP3 again.

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At what point does it reboot? Do you still see the XP splash screen?

We Need to Diagnose Your BlueScreen

  1. When you boot your machine, press F8 to list the startup options, exactly as you would if you were trying to enter Safe Mode
  2. Select "Disable Automatic Restart on System Failure", as shown here:
    disableautomaticrestart.png
  3. When your system BSODs, write down the STOP error code, as well as any written out error message back here. The STOP error will always appear, but the message may not. You are looking for this:
    bsod_c.jpg

Please post me the error(s).

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STOP: 0x0000007E(0xC0000005, 0xF756C756, 02xF78D7430, 0xF78D712C)

redbook.sys- Address F756C756 base at F756C756, DateStamp 00000000

Also my Uninstall string is missing so i can't uninstall programs and some programs won't show in the add/remove list.

Also some updates fail almost all the time(automatic updates)

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Okay, lets summarize things: you can boot in safe mode and only normal mode has the loop?

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First of all, use System Restore to get back to before the point where the problem started (I presume that is before you attempted to install SP3).

Once that is complete, let me know if you can boot normally in both modes (also look if the uninstall string is still missing).

If you can boot, post me a new OTL quick scan log.

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