Jump to content

MBAM BSOD in normal mode

Recommended Posts

When I run malewaebytes in normal mode I get a BSOD.

I searched the forums and found a similar problem.

Topic http://forums.malwarebytes.org/index.php?showtopic=63973

I followed the instructions in Post http://forums.malwarebytes.org/index.php?s...st&p=321823 to remove MBAM and re-install it.

Information from the MBAM about/update tabs free version 1.46 (4736)

OS Windows XP Pro SP3

After the reinstall I still get a BSOD. After it scans for 2 seconds the timer stops for a couple of seconds more and then the BSOD shows.

Thecnical Data:

STOP: 0x000000D1 (0x00000018, 0x00000002, 0x00000000, 0xF7B19261)

iastor.sys Address F7B0A000 base at F7B0A000, datestamp 46D0C8C

MBAM runs in safe mode and does not find anything.

Please help me to find and correct the problem with my PC.

Link to post
Share on other sites

The Norton item is apparently part of Norton System Works 2006. There is no seperate remove for the worm item and Norton Ghost (also part of the product) is being used for backup.

There are no other problems that I can find and MBAM was working fine last April whtever version was valid then. The problem would appear to be with MBAM. Is there anyway to find what is causing the conflict?

Link to post
Share on other sites

Try this quick fix first - It may clear out any old router backlog -

  • 1. Router Reset: You must reset the router to its default configuration. This can be done by inserting something tiny like a paper clip end or pencil tip into a small hole labeled "reset" located on the back of the router. Press and hold down the small button inside until the lights on the front of the router blink off and then on again (usually about 10 seconds).
    2. Reset the IP/DNS settings of your interent connection:
Download this Microsoft Item and follow its directions
3. Flush the DNS cache:
Click the Start logo in the bottom left corner of the screen
Click on Run or Windows Key + R
In the command window copy/paste the following:
ipconfig /flushdns

Then hit enter.
Exit the command window.
4. Try to use MBAM now with a clean router -

Link to post
Share on other sites

If none of the above items have helped at all please repost in the Malwre Removal area as there could be an infection blocking MBAM -

Please print out, read and follow What do I do now? , skipping any steps you are unable to complete.

The next step is post a New Topic Here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that

you're alerted when someone has replied to your post - Please allow at least 48 hours for a reply as the experts can get busy at times -

Also add a brief note to the experts as to your problems -

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or via This Link

Always use the ADD REPLY Tab at the bottom of the page when you reply -

Thank You - :welcome:

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.