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I have Malwarebytes 1.46

When I try to scan my computer a window pops up asking me to select which drives I want scanned. However, no matter what I do, I get a another pop-up that reads:

An error has occurred, Please this error code to our support team.


What does this msg mean? and how can I get malwarebytes functional again?


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Hello JimmyCrackCorn: :P

Are you trying to run a Full Scan? Please update MBAM (current 4733) run a Quick Scan in Normal Mode. Please also provide following details, someone will help you:

  1. OS version
  2. Installed Security Product(s) including Firewall

Should you have any other question(s) please post back using MXyBj.png button

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Please do the following:

  • Open Malwarebytes' Anti-Malware and click on the Settings tab
  • Click on the Scanner Settings tab
  • Click the box next to each of the following items so that they are checked:
    • Scan memory objects.
    • Scan registry objects.
    • Scan filesystem objects.
    • Scan additional items against heuristics.
    • Enable advanced heuristics engine. (Heuristics.Shuriken)

The issue should now be corrected. Please let us know if it's resolved or not and if you require any further assistance.

Thanks :welcome:

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