MBAM_ERROR_NO_ITEMS_SELECTED (0, 0)

[JimmyCrackCorn]

I have Malwarebytes 1.46

When I try to scan my computer a window pops up asking me to select which drives I want scanned. However, no matter what I do, I get a another pop-up that reads:

An error has occurred, Please this error code to our support team.

MBAM_ERROR_NO_ITEMS_SELECTED (0, 0)

What does this msg mean? and how can I get malwarebytes functional again?

JimmyCrackCorn

[Haider]

Hello JimmyCrackCorn:

Are you trying to run a Full Scan? Please update MBAM (current 4733) run a Quick Scan in Normal Mode. Please also provide following details, someone will help you:

1. OS version
   
2. Installed Security Product(s) including Firewall
   

Should you have any other question(s) please post back using button

[exile360]

Please do the following:

• Open Malwarebytes' Anti-Malware and click on the Settings tab
  
• Click on the Scanner Settings tab
  
• Click the box next to each of the following items so that they are checked:
  
  • Scan memory objects.
    
  • Scan registry objects.
    
  • Scan filesystem objects.
    
  • Scan additional items against heuristics.
    
  • Enable advanced heuristics engine. (Heuristics.Shuriken)
    

The issue should now be corrected. Please let us know if it's resolved or not and if you require any further assistance.

Thanks

[JimmyCrackCorn]

Hello JimmyCrackCorn:

Are you trying to run a Full Scan? Please update MBAM (current 4733) run a Quick Scan in Normal Mode. Please also provide following details, someone will help you:

1. OS version
   
2. Installed Security Product(s) including Firewall
   

Should you have any other question(s) please post back using button

[JimmyCrackCorn]

Exile360,

Pappa luvs ya baby! You solved my problem & without pointing to my ignorance too. Kudos!

JimmyCrackCorn

[exile360]

You're most welcome

This issue seems to crop up from time to time when those settings somehow get reset, but that generally fixes it.

Please post back if you have any further questions or issues .