Log Files - Backdoor.Bot/Trojan

[KennyC]

Pretty nasty malware on here...Attached is the log files from MWB, DDS, and GMER

[heir]

Welcome to Malwarebytes.

Download ComboFix from one of these locations:

Link 2

Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop

• Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. Here is a howto for some of the applications.
  They may otherwise interfere with our tools
  
• Double click on ComboFix.exe & follow the prompts.
  
• As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  
• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
  

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

[KennyC]

K all done with that one...Here is the combofix log file

[heir]

BACKDOOR WARNING

------------------------------

One or more of the identified infections is known to use a backdoor.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would advice you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the infection has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.

--------------------------------------------------------------------

Please don't attach the logs, if I don't specifically ask you to, just paste them in your reply.

Update MBAM and run a Quick Scan and paste the resulting log in your reply.

Scan your computer with DDS again and paste in the content of DDS.txt in your reply.

------------------------------------------------------------------------

[heir]

Do you need any further assistance?

[KennyC]

Nah, I will not take any chances and format and reinstall. Thank you very much.

[heir]

OK!

Thanks for the update.

[Maurice Naggar]

Since this issue is resolved I will close the thread to prevent others from posting here. If you need assistance please start your own topic and someone will be happy to assist you.