Random popups in default browser

[sub7]

I didn't know where to post this.

My issue is every 5/10 minutes a new tab appears in firefox or whatever the default browser is.

I have run malwarebytes, spybot and superantispyware all updated and nothing has been turned up. There doesn't seem to be any fishy processes in task manager.

I think I have a new one for you guys to destroy! What should I do first to get it sorted?

My hijackthis log is attached.

hijackthis.log

[Elise]

Hello ,

And My name is Elise and I'll be glad to help you with your computer problems.

I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

• The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  
• Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  
• The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  
• Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
  

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications.

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If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.

Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:

• Please download OTL from one of the following mirrors:
  • This is THE Mirror
    

  [*]Save it to your desktop.

  [*]Double click on the icon on your desktop.

  [*]Click the "Scan All Users" checkbox.

  [*]Push the Quick Scan button.

  [*]Two reports will open, copy and paste them in a reply here:

  • OTListIt.txt <-- Will be opened
    
  • Extra.txt <-- Will be minimized
    

Please download Rootkit Unhooker and save it to your Desktop

• Double-click on RKUnhookerLE to run it
  
• Click the Report tab, then click Scan
  
• Check Drivers, Stealth and uncheck the rest
  
• Click OK
  
• Wait until it's finished and then go to File > Save Report
  
• Save the report to your Desktop
  

Copy the entire contents of the report and paste it in a reply here.

Note - you may get this warning it is ok, just ignore: "Rootkit Unhooker has detected a parasite inside itself!

It is recommended to remove parasite, okay?"

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In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply

• A detailed description of your problems
  
• A new OTL log (don't forget extra.txt)
  
• RKU log
  

Thanks and again sorry for the delay.

[sub7]

Attached is the complete log. (Too long to fit here)

system_results.txt

[Elise]

Hi, unfortunately you have a nasty rootkit on board. Before starting to clean it, please read the following information.

BACKDOOR WARNING

------------------------------

One or more of the identified infections is known to use a backdoor.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would advice you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the infection has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.

COMBOFIX

---------------

Please download ComboFix from one of these locations:

Bleepingcomputer
ForoSpyware

• Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  
• Double click on Combofix.exe and follow the prompts.
  
• As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  
• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
  

**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

[sub7]

Fix posted, as requested. I hope this can help others.

ComboFix.txt

[Elise]

Hi, that took care of the rootkit, but still some Vundo to take care of.

CF-SCRIPT

-------------

We need to execute a CF-script.

• Close any open browsers.
  
• Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  
• Click Start > Run and in the box that opens type notepad and press enter. Copy/paste the text in the codebox below into it:
  

RenV::
c:\program files\ASUS\TurboV EVO\TurboV_EVO .exe
c:\program files\AVG\AVG9\avgtray .exe
c:\program files\CheckPoint\ZAForceField\ForceField .exe
c:\program files\Malwarebytes' Anti-Malware\mbamgui .exe
c:\program files\Microsoft IntelliType Pro\itype .exe

File::
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\upweqe.exe

Save this as CFScript.txt, in the same location as ComboFix.exe

Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.

[Maurice Naggar]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!