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Unruy.H - cannot remove


litlbear

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I believe my desktop is infected with unruy.h. I have tried to research a fix on my laptop. All fixes require a download from the internet. I have tried to download a fix on a thumb drive and move to my desktop, but the thumb drive on the desktop appears to be disabled. I cannnot open Malwarebytes, which I already have on my desktop. I have run Windows Defender and AdAware. Defender detected the virus, said it was removed, but it is not. Please advise.

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Hi,

Hiren's BootCD

  • *** Please print these instructions ***
  1. Download Hiren's BootCD to the desktop.
  2. Extract the zipped HirensBootCD.zip to your desktop.
  3. Open the extracted HirensBootCD folder and extract the zipped HirensBootCD.iso.
  4. Double click the BurnToCD.cmd bat file contained in the HirensBootCD folder. This will launch BurnCDCC.
  5. Insert a blank CD in your drive.
  6. Press Start. This will burn the image to disc. After it has completed...
  7. Restart your sick computer and boot from the HBCD you created.

    • If your PC is not booting from the CD, you need to change the boot order:
      • Restart your PC
      • As soon as you get an image, press the Setup key. This is usually F2, F10, F12 or Del. On some machines the key can also be a different one. It should, however, be stated on the screen which key is the setup key.
      • Once you enter the computer's BIOS, use the arrow keys and tab key to move between elements. Press enter to select an item to change.
      • Navigate to the tab, where you can set the boot order. It should be called Boot or Boot order
      • The tab should now show your current boot order.
      • If the CD-drive is not at the top, please navigate to the CD-Rom drive with the keys arrows. Then move it to the top of the list. The keys for switching boot position are usually + to move up and - to move down. However they can be different, but they should be stated in the help, so that you can find them easily.
      • Once the CD-drive is on top of the boot order, navigate to Exit and select Exit saving changes.

[*]Your PC should now boot from your CD.

[*]Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted.

[*]When the CD boots choose "DOS BootCD".

10.2_startup.gif

At the Hiren's BootCD main menu, select Next and hit Enter.

main_menu.gif

At the second menu select 1 MBR (Master Boot Record)Tools

menu2.gif

In the list of MBR Tools select 1 MBR Work 1.08

mbr_tool.gif

This screen will show the hard drive configuration.

mbr_tool_fix.gif

Type 5 to Install standard MBR code then hit Enter

Type 1 to select Standard then hit Enter

Type Y then hit Enter to confirm

Type E then hit Enter to exit

Press Ctrl+Alt+Del to restart the machine

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Follow these first steps on another PC:

First, copy this scan.txt to a USB drive.

Please print these instruction out so that you know what you are doing.

OTLPEStd.exe

Size: 97,697,047b / 93.1Mb

MD5: E29EEBA00CCA665A2F04B8695469D986

  1. Download OTLPEStd.exe to your desktop.
  2. Ensure that you have a blank CD in the drive.
  3. Double click OTLPEStd.exe and this will then open imgburn to burn the file to CD.
  4. Reboot the infected system using the boot CD you just created.
    Note : If you do not know how to set your computer to boot from CD follow the steps here.
  5. As the CD needs to detect your hardware and load the operating system, I would recommend a nice cup of tea whilst it loads. :)
  6. Your system should now display a Reatogo desktop.
    Note : as you are running from CD it is not exactly speedy.
  7. Double-click on the OTLPE icon.
  8. Select the Windows folder of the infected drive if it asks for a location.
  9. When asked "Do you wish to load the remote registry", select Yes.
  10. When asked "Do you wish to load remote user profile(s) for scanning", select Yes.
  11. Ensure the box "Automatically Load All Remaining Users" is checked and press OK.
  12. OTL should now start.
  13. Double-click on the Custom Scans/Fixes box and a message box will popup asking if you want to load a custom scan from a file.
    Select Scan.txt on your USB drive.
  14. Press Run Scan to start the scan.
  15. When finished, the file will be saved in drive C:\OTL.txt.
  16. Copy this file to your USB drive if you do not have internet connection on this system.
  17. Right click the file and select send to : select the USB drive.
  18. Confirm that it has copied to the USB drive by selecting it
  19. You can backup any files that you wish from this OS
  20. Please post the contents of the C:\OTL.txt file in your reply.

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  • 2 weeks later...

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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