Noob Help

[syscontrol]

I have done every thing on the list, I am not able to do the DDS because of my OS. Please advise what to do. Thanks

[syscontrol]

I have done every thing on the list, I am not able to do the DDS because of my OS. Please advise what to do. Thanks

I also purchased your software, but the codes sent are not working, your reply e-mail box is full.

[Gammo]

Hi,

Download OTL to your Desktop

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  
• Check the box that says Scan All Users.
  
• Download the following file scan.txt to your Desktop. Click here to download it. You may need to right click on it and select "Save"
  
• Double click inside the Custom Scan box at the bottom
  
• A window will appear saying "Click Ok to load a custom scan from a file or Cancel to cancel"
  
• Click the Ok button and navigate to the file scan.txt which we just saved to your desktop
  
• Select scan.txt and click Open. Writing will now appear under the Custom Scan box
  
• Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and post them in your topic
    

[Maurice Naggar]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!