Jump to content

Licensed version finding files that don't exist


Recommended Posts

I've got a computer running Vista 32-bit that had a pretty serious virus infection. It's now been cleaned with all the usual tools and MWB scan confirms that. However, with the licensed version running in the background, MWB periodically reports finding C:\Program Files\Web Search Operator\3.1.0.1800\WSOCommon.dll (Adware.Agent) which I tell it to quarantine. But the message keeps coming back periodically. When I look in C:\Program Files\ there is no folder called Web Search Operator, even if I show hidden and system files/folders. I am getting the exact same behaviour with a file called C:\Program Files\Automated Content Enhancer\4.1.0.5190\acecommon.dll. Neither of these exist when looked for nor does MWB clean them. Any suggestions?

Link to post
Share on other sites

  • Root Admin

Greetings

Please do the following:

Fix Detection of Files That do Not Exist in Windows Vista and Windows 7:

Note: This fix will not work to correct any similar issues on Windows XP nor should it be run on any operating systems besides Windows Vista or Windows 7.

  • Please copy and paste the following text exactly as written into notepad (not wordpad or any other text editor):
    @echo off
    net stop SysMain
    sc config SysMain start= disabled
    shutdown -r -t 10
    del /f /q %0

    Once you've done that click on File and select Save As...

  • In the Save dialogue box click on the drop down menu next to Save as type and select All Files
  • Name the file Fix 1.bat (the .bat extension is very important)
  • Save the file to your desktop but DO NOT run it yet
  • Please copy and paste the following text exactly as written into notepad (not wordpad or any other text editor):
    @echo off
    del /f /q /a /s "%windir%\Prefetch"
    sc config SysMain start= auto
    net start SysMain
    del /f /q %0


  • In the Save dialogue box click on the drop down menu next to Save as type and select All Files
  • Name the file Fix 2.bat (the .bat extension is very important)
  • Save the file to your desktop but DO NOT run it yet
  • Right-click on Fix 1.bat and select Run as administrator then click Continue at the User Account Control prompt.
  • Your PC will automatically restart after it runs so be sure to save anything you were working on before running it.
  • Once your PC starts up again, right-click on Fix 2.bat and select Run as administrator then click Continue at the User Account Control prompt.
  • The issue should now be resolved.

Please let us know if the issue is now corrected or not.

Thanks

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.