Losing virtual memoy very very quickly HJT log

tac0m · September 21, 2010

Hey, i've never done this before so here's my log file

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 5:57:24 PM, on 9/21/2010

Platform: Windows 2003 SP2 (WinNT 5.02.3790)

MSIE: Internet Explorer v6.00 SP1 (6.00.3790.1830)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe

C:\Program Files (x86)\Common Files\Autodesk Shared\Service\AdskScSrv.exe

C:\Program Files (x86)\AVG\AVG9\avgwdsvc.exe

C:\Program Files (x86)\Java\jre6\bin\jqs.exe

C:\Program Files (x86)\Autodesk\3ds Max 2009\mentalray\satellite\raysat_3dsMax2009_32server.exe

C:\WINDOWS\SysWOW64\PnkBstrA.exe

C:\WINDOWS\SysWOW64\PnkBstrB.exe

C:\Program Files (x86)\AVG\AVG9\avgemc.exe

C:\Program Files (x86)\AVG\AVG9\avgcsrvx.exe

C:\WINDOWS\RTHDCPL.EXE

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\PROGRA~2\AVG\AVG9\avgtray.exe

C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://update.microsoft.com/

R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files (x86)\AVG\AVG9\Toolbar\IEToolbar.dll

F2 - REG:system.ini: UserInit=userinit

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG9\avgssie.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files (x86)\AVG\AVG9\Toolbar\IEToolbar.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files (x86)\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files (x86)\AVG\AVG9\Toolbar\IEToolbar.dll

O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~2\AVG\AVG9\avgtray.exe

O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

O4 - HKUS\S-1-5-19\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user')

O4 - Startup: Dropbox.lnk = C:\Documents and Settings\Administrator\Application Data\Dropbox\bin\Dropbox.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O12 - Plugin for .spop: C:\Program Files (x86)\Internet Explorer\Plugins\NPDocBox.dll

O18 - Protocol: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Program Files (x86)\AVG\AVG9\Toolbar\IEToolbar.dll

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG9\avgpp.dll

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\SysWOW64\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\SysWOW64\browseui.dll

O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files (x86)\Common Files\Autodesk Shared\Service\AdskScSrv.exe

O23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Program Files (x86)\AVG\AVG9\Toolbar\ToolbarBroker.exe

O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG9\avgemc.exe

O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG9\avgwdsvc.exe

O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - Unknown owner - C:\WINDOWS\System32\dmadmin.exe (file missing)

O23 - Service: Event Log (Eventlog) - Unknown owner - C:\WINDOWS\system32\services.exe (file missing)

O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: FLEXnet Licensing Service 64 - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe

O23 - Service: HTTP SSL (HTTPFilter) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing)

O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Unknown owner - C:\WINDOWS\system32\imapi.exe (file missing)

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files (x86)\Java\jre6\bin\jqs.exe

O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe

O23 - Service: mental ray 3.6 Satellite for Autodesk 3ds Max 2009 32-bit 32-bit (mi-raysat_3dsMax2009_32) - Unknown owner - C:\Program Files (x86)\Autodesk\3ds Max 2009\mentalray\satellite\raysat_3dsMax2009_32server.exe

O23 - Service: Distributed Transaction Coordinator (MSDTC) - Unknown owner - C:\WINDOWS\system32\msdtc.exe (file missing)

O23 - Service: Net Logon (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)

O23 - Service: NT LM Security Support Provider (NtLmSsp) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)

O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\WINDOWS\system32\nvsvc64.exe (file missing)

O23 - Service: Plug and Play (PlugPlay) - Unknown owner - C:\WINDOWS\system32\services.exe (file missing)

O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe

O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe

O23 - Service: IPSEC Services (PolicyAgent) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)

O23 - Service: Protected Storage (ProtectedStorage) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)

O23 - Service: Remote Desktop Help Session Manager (RDSessMgr) - Unknown owner - C:\WINDOWS\system32\sessmgr.exe (file missing)

O23 - Service: Security Accounts Manager (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)

O23 - Service: TabletServiceWacom - Unknown owner - C:\WINDOWS\system32\Wacom_Tablet.exe (file missing)

O23 - Service: Virtual Disk Service (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing)

O23 - Service: Volume Shadow Copy (VSS) - Unknown owner - C:\WINDOWS\System32\vssvc.exe (file missing)

O23 - Service: WMI Performance Adapter (WmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\wmiapsrv.exe (file missing)

--

End of file - 7553 bytes

not sure why these things are saying file missing :S

tac0m · September 21, 2010

I should mention i have no experience with malware or viruses. I'm just a 3d artist with a VERY slow computer now FTW

Elise · September 23, 2010

Hello ,

And My name is Elise and I'll be glad to help you with your computer problems.

I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications.

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If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.

Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:

Please download OTL from one of the following mirrors:
- This is THE Mirror
[*]Save it to your desktop.
[*]Double click on the icon on your desktop.
[*]Click the "Scan All Users" checkbox.
[*]Push the Quick Scan button.
[*]Two reports will open, copy and paste them in a reply here:
- OTListIt.txt <-- Will be opened
- Extra.txt <-- Will be minimized

Please download Rootkit Unhooker and save it to your Desktop

Double-click on RKUnhookerLE to run it
Click the Report tab, then click Scan
Check Drivers, Stealth and uncheck the rest
Click OK
Wait until it's finished and then go to File > Save Report
Save the report to your Desktop

Copy the entire contents of the report and paste it in a reply here.

Note - you may get this warning it is ok, just ignore: "Rootkit Unhooker has detected a parasite inside itself!

It is recommended to remove parasite, okay?"

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In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply

A detailed description of your problems
A new OTL log (don't forget extra.txt)
RKU log

Thanks and again sorry for the delay.

tac0m · September 23, 2010

ok so as requested here are the log files

I re-ran the HJT scanner like u said, just in case my problem has changed any. I tried a system restore so it may have changed something but i'm still getting virtual memory lost in about this first 4-5 mins of using my computer :S