Possible CWS Infection

[789iant]

Firstly, I would like to thank you all in advance for any help I may recieve.

I noticed initially a number of spurious .exe files dumped direct onto my C: Drive. The first thing I did was delete all these and then checked my Task Manager, finding a couple of .exe in there that I didnt recognize, uqopeq.exe and Adproxy.exe. Doing some quick research it appears they were connected in some way with coolwwwsearch in its various editions. I had a quick play with aboutbuster and hijack this before I came to the forum, so some of the stuff you may expect to see may not be there.

Aboutbuster reported the following.

RESET INTERNET SETTINGS

It appears a CWS Infection has been found on your PC.....

Following the PRE HJT info:

1) SPYBOT S&D (Tea Timer turned off)

Congratulations!: No immediate threats were found. ()

2)mambam log:

Malwarebytes' Anti-Malware 1.28

Database version: 1154

Windows 5.1.2600 Service Pack 3

15/09/2008 11:29:35

mbam-log-2008-09-15 (11-29-35).txt

Scan type: Quick Scan

Objects scanned: 50269

Time elapsed: 2 minute(s), 32 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 2

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 1

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Windows Updates (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Windows Updates (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

c:\WINDOWS\system\Update.exe (Trojan.Agent) -> Quarantined and deleted successfully.

Panda Scan to follow:

[1972vet]

Greetings 789iant,

Along with the Panda report, kindly post a Hijackthis log...Thanks!

[789iant]

Panda Scan as follows:

;*******************************************************************************

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ANALYSIS: 2008-09-15 15:45:47

PROTECTIONS: 2

MALWARE: 8

SUSPECTS: 1

;*******************************************************************************

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PROTECTIONS

Description Version Active Updated

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Norton Antivirus Internet Security 2007 No Yes

Norton 360 7.2.2.3 No No

;===============================================================================

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MALWARE

Id Description Type Active Severity Disinfectable Disinfected Location

;===============================================================================

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00041492 adware/cws.aboutblank Adware No 0 Yes No hkey_local_machine\software\microsoft\internet explorer\main\homeoldsp

00046160 adware/searchexe Adware No 0 Yes No hkey_current_user\software\microsoft\internet explorer\main\homeoldsp

00167642 Cookie/Com.com TrackingCookie No 0 Yes No C:\Documents and Settings\Ian\Cookies\ian@com[1].txt

00167647 Cookie/Yadro TrackingCookie No 0 Yes No C:\Documents and Settings\Ian\Application Data\Mozilla\Firefox\Profiles\553lo3sj.default\cookies.txt[.yadro.ru/]

00167704 Cookie/Xiti TrackingCookie No 0 Yes No C:\Documents and Settings\Ian\Application Data\Mozilla\Firefox\Profiles\553lo3sj.default\cookies.txt[.xiti.com/]

00167749 Cookie/Toplist TrackingCookie No 0 Yes No C:\Documents and Settings\Ian\Application Data\Mozilla\Firefox\Profiles\553lo3sj.default\cookies.txt[.toplist.cz/]

00238565 Trj/Small.QG Virus/Trojan No 0 Yes No personal folders\inbox\[norton antispam] payment receipt\file.10915104.exe

00238565 Trj/Small.QG Virus/Trojan No 0 Yes No personal folders\inbox\[norton antispam] payment receipt\file.10915104.exe

00238565 Trj/Small.QG Virus/Trojan No 0 Yes No personal folders\inbox\[norton antispam] payment receipt\file.10915104.exe

01228851 Adware/Gator Adware No 0 No No D:\FROM Ext\Software to keep\Codecs (Tested)\DivX - XVID - Indeo - Full Codec Keygen Playeur Ace&Nimo Pack.rar[DivX - Xvid - Indeo - Full Codec + keygen + playeur + Ace&Nimo Pack\DivX 501_ProBundle.exe]

;===============================================================================

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SUSPECTS

Sent Location Ϊ

;===============================================================================

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No C:\Program Files\mIRC\mirc.exe Ϊ

;===============================================================================

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VULNERABILITIES

Id Severity Description Ϊ

;===============================================================================

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[789iant]

Hijack log:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 15:54:29, on 15/09/2008

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16705)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Analog Devices\SoundMAX\Smax4.exe

C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe

C:\WINDOWS\MXOALDR.EXE

C:\WINDOWS\system32\carpserv.exe

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\BroadGun Software\pdfMachine\mapisnd.exe

C:\Program Files\Analog Devices\Core\smax4pnp.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\Program Files\PowerISO\PWRISOVM.EXE

C:\Program Files\iTunes\iTunesHelper.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Road Angel\RoadAngelClient.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\WINDOWS\system32\PnkBstrA.exe

C:\Program Files\Dantz\Retrospect\retrorun.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Canon\CAL\CALMAIN.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe

C:\Program Files\mIRC\mirc.exe

C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE

C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE

C:\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.phpbber.com/phpbb/index.php?mfo...bullmastiffforu

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R3 - URLSearchHook: (no name) - {BE89472C-B803-4D1D-9A9A-0A63660E0FE3} - C:\PROGRA~1\COPERN~1\COPERN~1.DLL

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll

O3 - Toolbar: Copernic Agent - {F2E259E8-0FC8-438C-A6E0-342DD80FA53E} - C:\PROGRA~1\COPERN~1\COPERN~1.DLL

O4 - HKLM\..\Run: [soundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray

O4 - HKLM\..\Run: [JMB36X Configure] C:\WINDOWS\System32\JMRaidTool.exe boot

O4 - HKLM\..\Run: [MaxtorOneTouch] C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe

O4 - HKLM\..\Run: [MXO Auto Loader] C:\WINDOWS\MXOALDR.EXE

O4 - HKLM\..\Run: [CARPService] carpserv.exe

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"

O4 - HKLM\..\Run: [startCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"

O4 - HKLM\..\Run: [pdfMachine dispatcher] c:\Program Files\BroadGun Software\pdfMachine\mapisnd.exe -printer="BroadGun pdfMachine" -port="PDFPORT1:"

O4 - HKLM\..\Run: [soundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe

O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [bgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [roadangelclient] "C:\Program Files\Road Angel\RoadAngelClient.exe" supress

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O8 - Extra context menu item: Search Using Copernic Agent - res://C:\Program Files\Copernic Agent\CopernicAgentExt.dll/INTEGRATION_MENU_SEARCHEXT

O9 - Extra button: (no name) - {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084} - C:\PROGRA~1\COPERN~1\COPERN~1.EXE

O9 - Extra 'Tools' menuitem: Launch Copernic Agent - {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084} - C:\PROGRA~1\COPERN~1\COPERN~1.EXE

O9 - Extra button: Copernic Agent - {688DC797-DC11-46A7-9F1B-445F4F58CE6E} - C:\PROGRA~1\COPERN~1\COPERN~1.EXE

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1210182936359

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab

O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe

O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe

O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect\retrorun.exe

O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--

End of file - 10142 bytes

[1972vet]

Adproxy.exe relates to Adobe but the uqopeq.exe turns up only this thread so that particular file is peculiar only to your computer. I would have scanned it first at VirusTotal before deleting it. If I can't find anything that identifies that file as CWS then I doubt you could either. If I had, I would agree that you should have deleted it but since there is nothing, I would have preferred that you scan it first.

I don't see any CWS indications in the log. The Panda scan found only a reg entry here:

hkey_local_machine\software\microsoft\internet explorer\main\homeoldsp

...but the associated listing in the hijackthis log would look like this:

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

...and I don't see it.

The other noteworthy items that Panda reported were within your Norton anti-spam software. Just delete those...and the cookies are so rarely a problem they are hardly worth mentioning...you need only to delete those too.

The Gator adware exists on drive D:\ here:

D:\FROM Ext\Software to keep\Codecs

...identified by this entry:

(Tested)\DivX - XVID - Indeo - Full Codec Keygen Playeur Ace&Nimo Pack.rar[DivX - Xvid - Indeo - Full Codec + keygen + playeur + Ace&Nimo Pack\DivX 501_ProBundle.exe]

...so, it seems you downloaded a keygen which undoubtedly got your current issues started. Remove it.

You can run hijackthis again and check/fix this entry:

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

Don't forget to close all windows before clicking Fix Checked, then reboot to properly record the changes made to the hard disk.

Post back a fresh HijackThis log and advise how the system is performing for you now. Thanks!

[789iant]

Hi and thank you for your help. The reason the uqopec.exe file was deleted, was, as I didnt recognise it, and was unable to find it with a HD search, although showing up in Task Manager, I was immediately suspicious of it. Deleting it has not caused any untoward behaviour.

I have followed your instructions, rebooted and posted the requested log. As for Norton, being extremely disappointed with it, it has now been consigned to history and replaced with AVG Antivirus. Fingers crossed here.

Hijack log:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 19:10:30, on 15/09/2008

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16705)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Analog Devices\SoundMAX\Smax4.exe

C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe

C:\WINDOWS\MXOALDR.EXE

C:\WINDOWS\system32\carpserv.exe

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\Program Files\BroadGun Software\pdfMachine\mapisnd.exe

C:\Program Files\Analog Devices\Core\smax4pnp.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\PowerISO\PWRISOVM.EXE

C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\PROGRA~1\AVG\AVG8\avgtray.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Road Angel\RoadAngelClient.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\WINDOWS\system32\PnkBstrA.exe

C:\Program Files\Dantz\Retrospect\retrorun.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Canon\CAL\CALMAIN.exe

C:\PROGRA~1\AVG\AVG8\avgrsx.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\mmc.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe

C:\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.phpbber.com/phpbb/index.php?mfo...bullmastiffforu

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R3 - URLSearchHook: (no name) - {BE89472C-B803-4D1D-9A9A-0A63660E0FE3} - C:\PROGRA~1\COPERN~1\COPERN~1.DLL

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL

O3 - Toolbar: Copernic Agent - {F2E259E8-0FC8-438C-A6E0-342DD80FA53E} - C:\PROGRA~1\COPERN~1\COPERN~1.DLL

O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL

O4 - HKLM\..\Run: [soundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray

O4 - HKLM\..\Run: [JMB36X Configure] C:\WINDOWS\System32\JMRaidTool.exe boot

O4 - HKLM\..\Run: [MaxtorOneTouch] C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe

O4 - HKLM\..\Run: [MXO Auto Loader] C:\WINDOWS\MXOALDR.EXE

O4 - HKLM\..\Run: [CARPService] carpserv.exe

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"

O4 - HKLM\..\Run: [startCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"

O4 - HKLM\..\Run: [pdfMachine dispatcher] c:\Program Files\BroadGun Software\pdfMachine\mapisnd.exe -printer="BroadGun pdfMachine" -port="PDFPORT1:"

O4 - HKLM\..\Run: [soundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe

O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [bgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [roadangelclient] "C:\Program Files\Road Angel\RoadAngelClient.exe" supress

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O8 - Extra context menu item: Search Using Copernic Agent - res://C:\Program Files\Copernic Agent\CopernicAgentExt.dll/INTEGRATION_MENU_SEARCHEXT

O9 - Extra button: (no name) - {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084} - C:\PROGRA~1\COPERN~1\COPERN~1.EXE

O9 - Extra 'Tools' menuitem: Launch Copernic Agent - {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084} - C:\PROGRA~1\COPERN~1\COPERN~1.EXE

O9 - Extra button: Copernic Agent - {688DC797-DC11-46A7-9F1B-445F4F58CE6E} - C:\PROGRA~1\COPERN~1\COPERN~1.EXE

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1210182936359

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll

O20 - AppInit_DLLs: avgrsstx.dll

O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe

O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)

O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe

O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe

O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect\retrorun.exe

--

End of file - 10014 bytes

[1972vet]

This log looks clean. You made no mention about having downloaded a keygen. You would have had to know what one is to download it...please expect problems in the future if you should decide again to download this type of software.

Let us know how the system is performing on your next reply and if you are having any other issues. Thanks!

[789iant]

This log looks clean. You made no mention about having downloaded a keygen. You would have had to know what one is to download it...please expect problems in the future if you should decide again to download this type of software.

Let us know how the system is performing on your next reply and if you are having any other issues. Thanks!

Many thanks for the help. I believe my daughter may have brought in the Keygen from a friend at school, severe reprimand has been issued!

System is performing admirably and no signs of any worms/trojans/virus etc. Performing even better now that Norton has been consigned to the bin.

[1972vet]

Now that your system is clean and running the way you expect, let's create a new restore point you can refer to should the need arise at some point in the future.

Please click "Start->Programs->Accessories->System Tools->System Restore". In the new window, check the 'Create a restore point' in the right pane and click "Next". In the "Restore point description" textbox, name your restore point to something you will easily recognize. I recommend something like yyyymmdd_Clean (ex. 20060101_Clean) Click "Create" and reboot your computer.

To assist in the prevention of spyware infections:

Immunize your browser by installing Spywareblaster. What does it do?

• Prevents the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted software.
  
• Blocks spyware/tracking cookies in Internet Explorer and Mozilla/Firefox.
  
• Restricts the actions of potentially unwanted sites in Internet Explorer.
  

Keep your anti-virus and spyware definitions up to date. Be sure to scan often.

Below you can choose from several of the freeware Firewalls available on the public domain. Even though you may have a Firewall already installed, keep this list handy should you choose not to renew your subscription for whatever reason.

You should always have at least (but not more than ) one of these types of third party firewalls running on board:

Kerio Personal Firewall

Zone Alarm

Outpost Free

Comodo

Install the free security tool "Secunia PSI" to help protect your system against software vulnerabilities. The free utility scans your system's software applications and offers a one button "Download "Solution" feature that updates the exploited software AND provides other related information/patching if warranted.

Stay updated with the most recent Windows patches as well...using Microsoft's Windows Update. Make it easy on yourself, and set this feature to Automatic.

Using an alternate browser can reduce your chance of certain infections installing themselves. We recommend installing Mozilla Firefox. If you don't already have "Firefox", please consider installing and using this browser for surfing.

If you still wish to use Internet Explorer, please make sure you install SpywareBlaster (from above) to protect you from most ActiveX infections.

Run CCleaner often. The Yahoo Toolbar is included by default during the installation...if you DO NOT WANT IT, be sure to remove the check from the "Add CCleaner Yahoo! Toolbar and use CCleaner from your browser" option during installation setup.

Or if you just want to run your on board Disk Cleanup ("Start--> Programs-->Accessories-->System Tools-->Disk Cleanup" ), just open the utility and check off the following:

Downloaded Program Files, Temporary Internet Files, Recycle Bin, and Temporary Files. Don't forget to defrag the system.

So how did I get infected in the first place?

Regards, and Happy Surfing!

[1972vet]

This issue appears resolved and the thread is closed to prevent others from posting here.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.