K&R Posted September 18, 2010 ID:315061 Share Posted September 18, 2010 I started laptop a few days ago, after it sat for a week, would not load windows after about a half an hour, then i ran the windows start up repair program, and it failed to fix the issues. so it gave me options to try and fix the issue, restore points, msdos command, reformat, ect. but without reformatting nothing seemed to work. went into the bios menu and made sure it was booting from hard drive, and to boot in safe mode but windows failed to start again. help please..... Link to post Share on other sites More sharing options...
noknojon Posted September 18, 2010 ID:315121 Share Posted September 18, 2010 Hi -Please list the make/model , Operating system (XP Vista Win7) , any antivirus / firewall -Thank You - Link to post Share on other sites More sharing options...
K&R Posted September 18, 2010 Author ID:315309 Share Posted September 18, 2010 Hi -Please list the make/model , Operating system (XP Vista Win7) , any antivirus / firewall -Thank You - Hp pavilion DV7 notebook pcvistaavgand not sure about firewall could be avg or just the windows oneI ran some tests and now have a new error message as reads {1720 - smart hard drive detects imminent failure (failing attr:01) back up contents of the hard drive and run HDD self test in F10 set up} ...... not sure how I can back up hard drive? Link to post Share on other sites More sharing options...
MAM Posted September 18, 2010 ID:315330 Share Posted September 18, 2010 Hello, only a Idea nothing matter.How old is your BIOS Baterie ?In this worst case please replace it, with a new one.But i think that is a "bad" advice to solve your problem.Please wait for nother helping hand, to figured out your problem, be patient.MAM Link to post Share on other sites More sharing options...
MAM Posted September 18, 2010 ID:315335 Share Posted September 18, 2010 @ K&RTry this one, HWiNFO Link to post Share on other sites More sharing options...
TrustAM Posted September 19, 2010 ID:315398 Share Posted September 19, 2010 {1720 - smart hard drive detects imminent failure (failing attr:01) back up contents of the hard drive and run HDD self test in F10 set up}Sounds like SMART disk technology is telling you your drive is about to die - which means new h/d timeBackup any files you have created - pictures, documents etc and save them to USB / CD / DVDBuy a new HD and if you are confident on doing things yourself and have recovery disks or windows vista oem then i suggest install windows on the new drive Link to post Share on other sites More sharing options...
TrustAM Posted September 19, 2010 ID:315402 Share Posted September 19, 2010 Sounds like SMART disk technology is telling you your drive is about to die - which means new h/d timeBackup any files you have created - pictures, documents etc and save them to USB / CD / DVDBuy a new HD and if you are confident on doing things yourself and have recovery disks or windows vista oem then i suggest install windows on the new drive**cant find edit function**If you cant bear to loose all progs etc you may be able to 'clone' the h/d onto a new one, someone else may suggest software to do that, (i have used acronis v10 before on a SATA and a IDE drive on a desktop pc, without problems but i have never done it with a laptop)It may be a lot of work but I personally prefer a clean install on a new h/d Link to post Share on other sites More sharing options...
K&R Posted September 19, 2010 Author ID:315431 Share Posted September 19, 2010 thanks all for the help and advice. now is there a way to back up my files from the bios section? mostly looking at all my e-mails in office outlook. Link to post Share on other sites More sharing options...
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