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Stupid Security Suite


jlb5685

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Okay so I'm trying to get the Security Suite malware off my desktop computer. I don't use it very much, it's mostly used by our roommate and he's not very computer literate so somehow he must have clicked on something to download this. I'm somewhat good at computers but cannot for the life of me get this thing off. It has Windows Vista on it and I did pay for the malwarebytes put it on the computer using a borrowed flash drive and also used rkill to try and stop the security suite from running while I did the malwarebytes scan. It did remove a few things the first time that were trojans but when I restarted the computer, security suite was still there. I've since tried several times to scan again and it doesn't find anything. This thing has disabled most everything, internet, mcafee (doesn't find anything) so now I've paid for this software and I still can't remove it. Any ideas??????

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Hi,

Download ComboFix from one of these locations:

Link 1

Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Here is a guide on how to disable them:
    Click me
    If you can't disable them then just continue on.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

RcAuto1.gif

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

whatnext.png

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt log in your next reply.

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  • 2 weeks later...
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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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