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Windows has encountered critical error and will restart


jawelch455

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Upon starting in either normal mode or safe with networking, i get the error message:

Windows has encountered a critical error and will restart in one minute.

I do not get this message when starting in safe mode (without networking). I have tried to run Malwarebytes (quick scan found one Trojan and after removing that, full scan found nothing). I tried to do a system restore, but it did not complete. Vista 32.

Please help!!

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Hi jawelch455 -

Without knowing specific details of the infection (and other related problems) it is best to let the experts review the problem -

Try these steps or try to transfer them to your infected computer - A safe mode scan can miss many items also -

As we do not work on Malware removal or diagnostics in the general forums please follow these directions -

Please print out, read and follow What do I do now? , skipping any steps you are unable to complete.

The next step is post a New Topic Here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that

you're alerted when someone has replied to your post - Please allow at least 48 hours for a reply as the experts can get busy at times -

Also add a brief note to the experts as to your problems -

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or via This Link

Always use the ADD REPLY Tab at the bottom of the page when you reply -

Thank You - :)

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