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DDS (Ver_10-03-17.01) - NTFSx86

Run by Earl at 11:15:26.06 on Wed 09/15/2010

Internet Explorer: 8.0.6001.18702

Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2047.1020 [GMT -7:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}

FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

svchost.exe

C:\WINDOWS\System32\WLTRYSVC.EXE

C:\WINDOWS\System32\bcmwltry.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\WINDOWS\system32\WLTRAY.exe

C:\Program Files\McAfee.com\Agent\mcagent.exe

C:\Program Files\Apoint\Apoint.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE

C:\Program Files\Windows Media Player\WMPNSCFG.exe

C:\Program Files\Apoint\Apntex.exe

C:\Program Files\Common Files\Intellisync\PushSyncService\PushSyncService.exe

svchost.exe

C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\WINDOWS\system32\cisvc.exe

C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe

C:\Program Files\McAfee\SiteAdvisor\McSACore.exe

C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe

c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

C:\Program Files\McAfee\MPF\MPFSrv.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\system32\HPZipm12.exe

C:\Program Files\Dell Support Center\bin\sprtsvc.exe

C:\WINDOWS\System32\svchost.exe -k imgsvc

C:\Program Files\iPod\bin\iPodService.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

C:\WINDOWS\system32\cidaemon.exe

C:\WINDOWS\system32\wuauclt.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe

c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Documents and Settings\Earl\Desktop\dds.com

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/advanced_search?hl=en

uDefault_Page_URL = hxxp://www.dell4me.com/myway

uSearch Bar = hxxp://www.google.com/ie

uSearch Page = hxxp://www.google.com

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8

uInternet Settings,ProxyServer = ulatislibnt:80

uInternet Settings,ProxyOverride = 127.0.0.1;*.local;<local>

uSearchAssistant = hxxp://www.google.com/ie

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

mSearchAssistant = hxxp://www.google.com/ie

uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll

BHO: Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll

BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll

BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll

BHO: eBay Toolbar Helper: {22d8e815-4a5e-4dfb-845e-aab64207f5bd} - c:\program files\ebay\ebay toolbar2\eBayTB.dll

BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll

BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_03\bin\ssv.dll

BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll

BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.5126.1836\swg.dll

BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll

BHO: OToolbarHelper Class: {ead3a971-6a23-4246-8691-c9244e858967} - c:\program files\paypal\paypal plug-in\PayPalHelper.dll

TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll

TB: PayPal Plug-In: {dc0f2f93-27fa-4f84-acaa-9416f90b9511} - c:\program files\paypal\paypal plug-in\OToolbar.dll

TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll

TB: eBay Toolbar: {92085ad4-f48a-450d-bd93-b28cc7df67ce} - c:\program files\ebay\ebay toolbar2\eBayTB.dll

TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll

EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\WCESCOMM.EXE"

uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe

mRun: [dla] c:\windows\system32\dla\tfswctrl.exe

mRun: [broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe

mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey

mRun: [McENUI] c:\progra~1\mcafee\mhn\McENUI.exe /hide

mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup

mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter

mRun: [Apoint] c:\program files\apoint\Apoint.exe

mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"

mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [eBayToolbar] c:\program files\ebay\ebay toolbar2\eBayTBDaemon.exe

mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSConfig.exe /auto

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\yahoo!~1.lnk - c:\program files\yahoo!\yahoo! autosync\AutosyncForYahoo.exe

mPolicies-system: EnableLUA = 0 (0x0)

IE: &ieSpell Options - c:\program files\iespell\iespell.dll/SPELLOPTION.HTM

IE: Check &Spelling - c:\program files\iespell\iespell.dll/SPELLCHECK.HTM

IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000

IE: eBay Search - c:\program files\ebay\ebay toolbar2\eBayTb.dll/RCSearch.html

IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html

IE: Lookup on Merriam Webster - file://c:\program files\iespell\Merriam Webster.HTM

IE: Lookup on Wikipedia - file://c:\program files\iespell\wikipedia.HTM

IE: {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - res://c:\program files\iespell\iespell.dll/SPELLCHECK.HTM

IE: {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - res://c:\program files\iespell\iespell.dll/SPELLOPTION.HTM

IE: {17A27031-71FC-11d4-815C-005004D0F1FA} - c:\program files\marketbrowser\lmt\MarketBrowser_Launch.xpy

IE: {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - c:\program files\pokerstars\PokerStarsUpdate.exe

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_03\bin\ssv.dll

IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\program files\microsoft activesync\INETREPL.DLL

IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\program files\microsoft activesync\INETREPL.DLL

IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL

IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll

Trusted Zone: //www.kodakgallery.com/

Trusted Zone: internet

Trusted Zone: intuit.com\ttlc

Trusted Zone: kodakgallery.com\secure

Trusted Zone: malwarebytes.org\www

Trusted Zone: mcafee.com

Trusted Zone: quicken.com\www

Trusted Zone: taxsoftware.com

Trusted Zone: turbotax.com

DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab

DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxps://support.dell.com/systemprofiler/SysPro.CAB

DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab

DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/7/3/e7345c16-80aa-4488-ae10-9ac6be844f99/OGAControl.cab

DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/3/9/8/398422c0-8d3e-40e1-a617-af65a72a0465/LegitCheckControl.cab

DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.0/srl_bin/sysreqlab3.cab

DPF: {26B2A5DA-BFD6-422F-A89A-28A54C74B12B} - hxxp://images3.pnimedia.com/ProductAssets/costcous/activex/v3_0_0_4/PhotoCenter_ActiveX_Control.cab

DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.0.cab

DPF: {4A026B12-94F3-4D2F-A468-96AA55DE20A5} - hxxp://rla.redirectme.net/img/NetCamPlayerWeb11g.ocx

DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,99/mcinsctl.cab

DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} - hxxp://fb.familylink.com/we_are_related/stream/core/lib/AurigmaImageUploader/ImageUploader5.cab

DPF: {6D2EF4B4-CB62-4C0B-85F3-B79C236D702C} - hxxps://register.facebook.com/controls/contactx.dll

DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1124335023800

DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab

DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab

DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxp://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,21/mcgdmgr.cab

DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab

DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab

DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab

DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab

Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll

Handler: mctp - {d7b95390-b1c5-11d0-b111-0080c712fe82} - c:\program files\microsoft activesync\aatp.dll

Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL

WinCE Filter: image/bmp - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\cenetflt.dll

WinCE Filter: image/gif - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\cenetflt.dll

WinCE Filter: image/jpeg - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\cenetflt.dll

WinCE Filter: image/xbm - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\cenetflt.dll

WinCE Filter: text/asp - {6C5C3074-FFAB-11d1-8EC4-00C04F98D57A} - c:\program files\microsoft activesync\cenetflt.dll

WinCE Filter: text/html - {6C5C3074-FFAB-11d1-8EC4-00C04F98D57A} - c:\program files\microsoft activesync\cenetflt.dll

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

LSA: Notification Packages = scecli

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2008-12-4 214664]

R2 AdobeActiveFileMonitor;Adobe Active File Monitor;c:\program files\adobe\photoshop elements 3.0\PhotoshopElementsFileAgent.exe [2004-10-20 98304]

R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2008-12-4 93320]

R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2008-12-4 359952]

R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2008-12-4 144704]

R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2008-12-4 606736]

R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2008-12-4 79816]

R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2008-12-4 35272]

R3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2008-12-4 34248]

R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2008-12-4 40552]

S2 gupdate1c98bbd2929c880;Google Update Service (gupdate1c98bbd2929c880);c:\program files\google\update\GoogleUpdate.exe [2009-2-10 133104]

S3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2003-10-31 31472]

S3 SocketSerial;HS Serial Port Driver;c:\windows\system32\drivers\SIO9502K.sys [2002-11-25 47613]

S4 PhotoshopElementsDeviceConnect;Photoshop Elements Device Connect;c:\program files\adobe\photoshop elements 3.0\PhotoshopElementsDeviceConnect.exe [2004-10-20 118784]

============== File Associations ===============

.scr=DWGTrueViewScriptFile

=============== Created Last 30 ================

2010-09-15 18:14:35 0 ----a-w- c:\documents and settings\earl\defogger_reenable

2010-09-15 15:19:49 52736 ----a-w- c:\windows\system32\drivers\i8042prt.sy@

2010-09-15 08:58:00 711168 ----a-w- c:\windows\isRS-000.tmp

2010-09-15 08:28:47 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2010-09-15 08:28:45 20952 ----a-w- c:\windows\system32\drivers\mbam.sys

2010-09-15 08:28:44 0 d-----w- c:\program files\Malwarebytes' Anti-Malware

2010-08-19 14:27:50 3279 ----a-w- c:\windows\system32\wbem\Outlook_01cb3faab31f8370.mof

==================== Find3M ====================

2010-09-09 21:17:13 92625 ----a-w- c:\windows\system32\nvModes.dat

2007-09-07 03:35:57 774144 ----a-w- c:\program files\RngInterstitial.dll

2005-05-26 21:35:42 1422 -c--a-w- c:\program files\ReadMe.txt

1999-05-07 12:22:00 8944 ----a-w- c:\windows\inf\USBSCAN.SYS

2009-05-22 01:29:12 245760 --sha-w- c:\windows\system32\config\systemprofile\ietldcache\index.dat

2008-08-19 17:13:11 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008081920080820\index.dat

2009-04-19 20:23:45 16384 --sha-w- c:\windows\temp\cookies\index.dat

2009-04-19 20:23:45 32768 --sha-w- c:\windows\temp\history\history.ie5\index.dat

2009-04-19 20:23:45 49152 --sha-w- c:\windows\temp\temporary internet files\content.ie5\index.dat

============= FINISH: 11:16:26.86 ===============

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Hello ,

And :) My name is Elise and I'll be glad to help you with your computer problems.

I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications.

-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.

Use the 'Add Reply' and add the new log to this thread.

Please download Rootkit Unhooker and save it to your Desktop

  • Double-click on RKUnhookerLE to run it
  • Click the Report tab, then click Scan
  • Check Drivers, Stealth and uncheck the rest
  • Click OK
  • Wait until it's finished and then go to File > Save Report
  • Save the report to your Desktop

Copy the entire contents of the report and paste it in a reply here.

Note - you may get this warning it is ok, just ignore: "Rootkit Unhooker has detected a parasite inside itself!

It is recommended to remove parasite, okay?"

-------------------------------------------------------------

In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply

  • A detailed description of your problems
  • RKU log

Thanks and again sorry for the delay[/i

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  • 2 weeks later...
  • Staff

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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