Jump to content

mbam.exe won't start unless filename is changed

TripodBob

By TripodBob
in Resolved Malware Removal Logs

 Share

Recommended Posts

TripodBob

TripodBob

Posted
Posted

Avira alarmed this morning showing TR/FraudPack.hub.52. File was quarantined.

I tried running Malwarebytes but program wouldn't start.

HijackThis showed three domain hijacks. Hijacks were removed.

I updated Avira and ran full scan again and found Trojan.Gen. File was quarantined.

Changed filename of Malwarebytes to ABCD.exe and got it to run.

In quick scan mode, Malwarebytes found: C:\WINDOWS\system32\spool\prtprocs\w32x86\x55a5k.dll (Trojan.Alureon) -> Quarantined and deleted successfully.

C:\Documents and Settings\XXXXXXXX\Local Settings\Temp\0.1472404673066391.exe (Trojan.Alureon) -> Quarantined and deleted successfully.

C:\Documents and Settings\XXXXXXXXXXX\Local Settings\Temp\0.6508938778324113.exe (Trojan.Alureon) -> Quarantined and deleted successfully.

C:\WINDOWS\Temp\uO179i179.sys (Rootkit.Agent) -> Quarantined and deleted successfully.

Now, Malwarebytes, Avira and HijackThis no longer find any suspect files but Malwarebytes continues not to start using the mbam.exe filename. It will run if the filename is changed to ABCD.exe but the windows it opens in is named 379685 instead of the usual Malwarebytes' Anti-Malware.

DDS text:

DDS (Ver_10-03-17.01) - NTFSx86

Run by XXXXXXXXXXX at 16:17:48.69 on Tue 09/14/2010

Internet Explorer: 7.0.5730.13

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.211 [GMT -4:00]

AV: AntiVir Desktop *On-access scanning enabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\Program Files\Windows Defender\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

svchost.exe

svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Avira\AntiVir Desktop\sched.exe

svchost.exe

C:\Program Files\Avira\AntiVir Desktop\avguard.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\SPAMfighter\sfus.exe

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\Program Files\Avira\AntiVir Desktop\avshadow.exe

C:\WINDOWS\system32\wuauclt.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Windows Defender\MSASCui.exe

C:\Program Files\Avira\AntiVir Desktop\avgnt.exe

C:\Program Files\SPAMfighter\SFAgent.exe

C:\WINDOWS\SOUNDMAN.EXE

C:\WINDOWS\system32\msiexec.exe

C:\Documents and Settings\XXXXXXXXXX\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.verizon.net/newsroom/portals/newsroom.portal

mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide

mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min

mRun: [sPAMfighter Agent] "c:\program files\spamfighter\SFAgent.exe" update delay 60

mRun: [soundMan] SOUNDMAN.EXE

Trusted Zone: amazon.com\www

Trusted Zone: internet

Trusted Zone: mcafee.com

DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6770.cab

DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1224764304535

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab

SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\window~4\MpShHook.dll

============= SERVICES / DRIVERS ===============

R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2009-7-1 11608]

R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2009-7-1 135336]

R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2009-7-1 267432]

R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2009-7-1 60936]

R2 SPAMfighter Update Service;SPAMfighter Update Service;c:\program files\spamfighter\sfus.exe [2009-6-19 189064]

R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]

S3 atirage;atirage;c:\windows\system32\drivers\atiragem.sys [2008-9-27 70528]

=============== Created Last 30 ================

2010-09-14 20:12:55 0 ----a-w- c:\documents and settings\marilyn roither\defogger_reenable

2010-09-14 19:27:08 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2010-09-14 19:27:05 20952 ----a-w- c:\windows\system32\drivers\mbam.sys

2010-09-14 19:20:25 0 d-----w- C:\044a12bb21e45b1795cc1a3028

2010-09-14 14:30:01 0 d-----w- C:\spoolerlogs

2010-08-21 00:52:51 131 ----a-w- c:\windows\CRC.INI

2010-08-21 00:50:08 0 d-----w- c:\program files\COMODO

==================== Find3M ====================

2010-06-30 12:31:35 149504 ----a-w- c:\windows\system32\schannel.dll

2010-06-24 12:15:28 832512 ----a-w- c:\windows\system32\wininet.dll

2010-06-24 12:15:26 78336 ----a-w- c:\windows\system32\ieencode.dll

2010-06-24 12:15:26 17408 ----a-w- c:\windows\system32\corpol.dll

2010-06-23 13:44:04 1851904 ----a-w- c:\windows\system32\win32k.sys

2010-06-17 14:03:00 80384 ----a-w- c:\windows\system32\iccvid.dll

2008-05-29 20:56:11 37375 ----a-w- c:\program files\openoffice.org-xsltfilter.cab

2008-05-29 20:56:10 2490452 ----a-w- c:\program files\openoffice.org-writer.cab

2008-05-29 20:56:02 207388 ----a-w- c:\program files\openoffice.org-testtool.cab

2008-05-29 20:55:59 2504975 ----a-w- c:\program files\openoffice.org-pyuno.cab

2008-05-29 20:55:39 51973 ----a-w- c:\program files\openoffice.org-onlineupdate.cab

2008-05-29 20:55:38 1090334 ----a-w- c:\program files\openoffice.org-math.cab

2008-05-29 20:55:33 118910 ----a-w- c:\program files\openoffice.org-javafilter.cab

2008-05-29 20:55:32 1254017 ----a-w- c:\program files\openoffice.org-impress.cab

2008-05-29 20:55:26 86870 ----a-w- c:\program files\openoffice.org-graphicfilter.cab

2008-05-29 20:55:25 919329 ----a-w- c:\program files\openoffice.org-draw.cab

2008-05-29 20:55:25 2769 ----a-w- c:\program files\openoffice.org-emailmerge.cab

2008-05-29 20:55:20 2031954 ----a-w- c:\program files\openoffice.org-core09.cab

2008-05-29 20:55:14 293078 ----a-w- c:\program files\openoffice.org-core08.cab

2008-05-29 20:55:07 3842531 ----a-w- c:\program files\openoffice.org-core07.cab

2008-05-29 20:54:57 28847705 ----a-w- c:\program files\openoffice.org-core06.cab

2008-05-29 20:50:50 18634513 ----a-w- c:\program files\openoffice.org-core05.cab

2008-05-29 20:49:37 16503595 ----a-w- c:\program files\openoffice.org-core04.cab

2008-05-29 20:48:32 9117929 ----a-w- c:\program files\openoffice.org-core03.cab

2008-05-29 20:48:10 3860980 ----a-w- c:\program files\openoffice.org-core02.cab

2008-05-29 20:47:56 15104219 ----a-w- c:\program files\openoffice.org-core01.cab

2008-05-29 20:47:19 4694039 ----a-w- c:\program files\openoffice.org-calc.cab

2008-05-29 20:47:00 1803630 ----a-w- c:\program files\openoffice.org-base.cab

2008-05-29 20:46:51 43005 ----a-w- c:\program files\openoffice.org-activex.cab

2008-05-29 20:46:45 4372992 ----a-w- c:\program files\openofficeorg24.msi

2008-05-29 20:46:45 217 ----a-w- c:\program files\setup.ini

2002-03-11 09:06:30 1822520 ----a-w- c:\program files\instmsiw.exe

2002-03-11 08:45:04 1708856 ----a-w- c:\program files\instmsia.exe

2009-08-24 20:30:44 32768 --sha-w- c:\windows\temp\cookies\index.dat

2009-08-24 20:30:44 32768 --sha-w- c:\windows\temp\history\history.ie5\index.dat

2009-08-24 20:30:44 49152 --sha-w- c:\windows\temp\temporary internet files\content.ie5\index.dat

============= FINISH: 16:18:59.75 ===============

Files attach.zip and ark.zip are attached

Any help is appreciated.

TripodBob

Attach.zip

ark.zip

Link to post
Share on other sites
RPMcMurphy

RPMcMurphy

Posted
Posted

TripodBob:

Is it running better now? Please do this next:

icon11.gifYour Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please follow these steps to remove older version Java components and update.

  • Go to this page.
  • Scroll down to where it says "Java Platform, Standard Edition."
  • Click the "Download JRE" button to the right.
  • Select the Windows platform from the dropdown menu.
  • Read the License Agreement and then check the box that says: " I agree to the Java SE Runtime Environment 6 with JavaFX License Agreement". Click on Continue.The page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Now go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java 6) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java version.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u21-windows-i586-p.exe to install the newest version.
  • After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and AppletsTrace and Log Files

    [*]Click OK on Delete Temporary Files Window

    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.

    [*]Click OK to leave the Temporary Files Window

    [*]Click OK to leave the Java Control Panel.

icon11.gif You have this program installed, Malwarebytes' Anti-Malware (MBAM). Please update it and run a scan.

Open MBAM (you shouldn't have to change the exe name)

  • Click the Update tab
  • Click Check for Updates
  • If an update is found, it will download and install the latest version.
  • The program will close to update and reopen.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.

icon11.gif Using Internet Explorer or Firefox, visit Kaspersky Online Scanner

1. Click Accept, when prompted to download and install the program files and database of malware definitions.

2. To optimize scanning time and produce a more sensible report for review:

  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan. Click HERE to see how to disable the most common antivirus programs.

3. Click Run at the Security prompt.

The program will then begin downloading and installing and will also update the database.

Please be patient as this can take quite a long time to download.

  • Once the update is complete, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:

    • Spyware, adware, dialers, and other riskware
    • Archives
    • E-mail databases

    [*]Click on My Computer under the green Scan bar to the left to start the scan.

    [*]Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.

    [*]Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.

    [*]Click View report... at the bottom.

    [*] Click the Save report... button.

    [*] Change the Files of type dropdown box to Text file (.txt) and name the file KasReport.txt to save the file to your desktop so that you may post it in your next reply

Please include the following in your next post:

  • MBAM log
  • Kaspersky log
  • How is the computer running now?

Link to post
Share on other sites
TripodBob

TripodBob

Posted
  • Author
Posted

I think you've done it!!!. Computer seems normal and Malwarebytes starts from mbam.exe.

Requested logs follow:

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4639

Windows 5.1.2600 Service Pack 3

Internet Explorer 7.0.5730.13

9/17/2010 10:49:24 AM

mbam-log-2010-09-17 (10-49-24).txt

Scan type: Quick scan

Objects scanned: 149194

Time elapsed: 6 minute(s), 15 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

--------------------------------------------------------------------------------

KASPERSKY ONLINE SCANNER 7.0: scan report

Friday, September 17, 2010

Operating system: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)

Kaspersky Online Scanner version: 7.0.26.13

Last database update: Thursday, September 16, 2010 19:33:27

Records in database: 4217149

--------------------------------------------------------------------------------

Scan settings:

scan using the following database: extended

Scan archives: yes

Scan e-mail databases: yes

Scan area - My Computer:

A:\

C:\

D:\

Scan statistics:

Objects scanned: 58265

Threats found: 1

Infected objects found: 2

Suspicious objects found: 0

Scan duration: 02:23:10

File name / Threat / Threats count

C:\Qoobox\Quarantine\C\WINDOWS\system32\Drivers\redbook.sys.vir Infected: Virus.Win32.TDSS.b 1

C:\System Volume Information\_restore{463EDCF9-A4A0-4131-B458-44F279636335}\RP815\A0135497.sys Infected: Virus.Win32.TDSS.b 1

Selected area has been scanned.

Do I need to delete the listed infected files or just ignore them?

TripodBob

Link to post
Share on other sites
RPMcMurphy

RPMcMurphy

Posted
Posted

TripodBob:

Those detections are in the ComboFix quarantine and your system restore cache. They will both be removed when we uninstall ComboFix.

Your logs look good! All I have left for you to do is another update and some very important cleanup:

icon11.gif Your Adobe reader needs to be updated. Please visit Adobe's site and grab the newest version.

icon11.gif Uninstall ComboFix

  • Press the Windows key + R on your keyboard or click Start -> Run. Copy and past the following text into the run box that opens and press OK:
    Combofix /Uninstall

Combofix_uninstall_image.jpg

icon11.gif Delete the following tools along with any other logs you saved from our work:

  • DDS
  • GMER

icon11.gif Finally, I'd like to make a couple of suggestions to help you stay clean in the future:

  • Restart any anti-malware programs that we disabled while we were cleaning your machine.
  • Keep your antivirus application and MBAM current and updated. Scan with them at least weekly.
  • Please visit our General Computer Security Forum and review this post for some helpful information.

Please post once more so I know you are all set and I can mark this thread resolved. Good luck and stay safe!

Link to post
Share on other sites
TripodBob

TripodBob

Posted
  • Author
Posted
TripodBob:

Those detections are in the ComboFix quarantine and your system restore cache. They will both be removed when we uninstall ComboFix.

Your logs look good! All I have left for you to do is another update and some very important cleanup:

icon11.gif Your Adobe reader needs to be updated. Please visit Adobe's site and grab the newest version.

icon11.gif Uninstall ComboFix

  • Press the Windows key + R on your keyboard or click Start -> Run. Copy and past the following text into the run box that opens and press OK:
    Combofix /Uninstall

Combofix_uninstall_image.jpg

icon11.gif Delete the following tools along with any other logs you saved from our work:

  • DDS
  • GMER

icon11.gif Finally, I'd like to make a couple of suggestions to help you stay clean in the future:

  • Restart any anti-malware programs that we disabled while we were cleaning your machine.
  • Keep your antivirus application and MBAM current and updated. Scan with them at least weekly.
  • Please visit our General Computer Security Forum and review this post for some helpful information.

Please post once more so I know you are all set and I can mark this thread resolved. Good luck and stay safe!

Thanks RP...All is well. One additional change that I'll make is to purchase the protection module for Malwarebytes for this computer. I have it installed on my computer and like the way it works.

TripodBob

Link to post
Share on other sites
Guest
This topic is now closed to further replies.
 Share
Go to topic listing

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.