Problems with 1.46 and Under

[VB2010]

Problems :

- While Malware 1.46 and under(Old versions) are scanning or updating its very slow - the program goes almost into a lag

- also if you trie to update and there is a new version there would be a update failed Msgbox - Only if you have the newest version then the program will update(Only Database update works not the version update)

- I don't know if anybody else has this problem but i think When it shows the update failed Msgbox on 2 Different Boots then there Must be a problem (Windows 7, I think it does the same on Xp too)

[noknojon]

Hi -

You do not give enough specific details - These would include , any antivirus program or any installed firewall programs -

Do you ever get any error messages (and what are they) and are you using the paid or free versions -

Also any version older than V1.46 is not supported and should be uninstalled/cleaned with MBAM clean.exe and replaced with V1.46 -

Thank You -

[yardbird]

@ vb2010

Thanks for the feedback and suggestions

[exile360]

Updating the application requires user interaction for the setup file. If using the paid version, it also requires a reboot to load the new version's files/processes into memory.

[VB2010]

I think it could be my Anti Virus (Nod 32 4v) but i am not sure -i could not remember the error(I think the error was like this : Update failed error 4586 < i am not sure about the number

- I am Sorry if the error details are wrong - Could not remember

[exile360]

Yes, that makes sense, sometimes other security programs can interfere with installers. It was probably blocking one of Malwarebytes' Anti-Malware's files from being replaced with a new version. Firewalls can often do this as well, I've seen Zone Alarm and other firewalls cause failures in our installer unless it's set to allowed or trusted (assuming it's a firewall that gives you a prompt about the installer trying to run).

[VB2010]

Thanks exile360 !!!!!!!!!!!!!!!!!!!

[exile360]

You're most welcome