Jump to content

can't open my malwarebyte


Recommended Posts

I had a rogue virus that my son got rid of for me. I was using "super anti spyware" at that time. It was a rogue virus that I foolishly clicked on when they said I had a virus. I went to the the super anti spyware and it had a big circle around it with an cross over it. So it would not open up. After my son got rid of the virus, I downloaded malwarebyte and it won't open either. I think I still have some kind of bug on my computer but not the one he cleared up. When I google anything and it give me a list of places to go, it immediately directs me to advertising. So something is wrong yet. Can anyone help? I am not very good at this so explain so I can understand please.

Link to post
Share on other sites

:)

DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.

Vista and Windows 7 users:

1. These tools MUST be run from the executable. (.exe) every time you run them

2. With Admin Rights (Right click, choose "Run as Administrator")

Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

Please download GooredFix from one of the locations below and save it to your Desktop

Download Mirror #1

Download Mirror #2

  • Ensure all Firefox windows are closed.
  • To run the tool, double-click it (XP), or right-click and select Run As Administrator (Vista).
  • When prompted to run the scan, click Yes.
  • It doesn't take long to run, once it is finished move onto the next step

Download TDSSKiller and save it to your Desktop.

  • Make sure all other windows are closed and to let it run uninterrupted.
  • Extract the file and run it.
  • Once completed it will create a log in your C:\ drive called TDSSKiller_* (* denotes version & date)
  • Reboot your machine and see if the infection is gone
  • Please post the contents of that log TDSSKiller and GooredFix log.

Link to post
Share on other sites

  • 2 weeks later...
  • Root Admin

Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.