Google Redirect Problem - Me Too

[Flyn]

I have been through the recommended prelimiary tests and the various logs follow. I had a lot of trouble getting Malwarebytes to run at all, but eventually managed it by renaming the executable. An infection was found, but it's removal failed to fix my problem with Googke redirects. I notice that the log file says "no action taken", but I did elect to remove it and a subsequent quick scan showed it to be gone.

MBAM LOG

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4602

Windows 6.0.6002 Service Pack 2

Internet Explorer 8.0.6001.18943

13/09/2010 3:49:09 PM

mbam-log-2010-09-13 (15-49-09).txt

Scan type: Quick scan

Objects scanned: 138949

Time elapsed: 6 minute(s), 1 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 1

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

C:\Windows\System32\drivers\RKHit.sys (Rogue.BestSpywareScanner) -> No action taken.

DDS/GMER files attached

Regards

Philip

Attach.zip

[Flyn]

Sorry, DDS files attached

ark.txt

DDS.txt

[kahdah]

Hello Flyn

Welcome to Malwarebytes.

=====================

One or more of the identified infections is a backdoor trojan or rootkit.

This type of infection has the capabilities to allows hacker to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identity Theft, Internet Fraud and CC Fraud?

When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do.

If you still want to clean it please do the following

===================

• Download TDSSKiller and save it to your Desktop.
  
• Extract its contents to your desktop.
  
• Once extracted, open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  
• If an infected file is detected, the default action will be Cure, click on Continue.
  
• If a suspicious file is detected, the default action will be Skip, click on Continue.
  
• It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  
• If no reboot is required, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  
• If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.
  

========

Download ComboFix from one of these locations:

Link 1

Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

• Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  
• Double click on ComboFix.exe & follow the prompts.
  

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

[Maurice Naggar]

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